FICO

FEBRUARY 16, 2022

FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management. . US customers and their banks are familiar with different types of fraud including card, identity, and payment related frauds.

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Survey Fraud US Customer Experience 52

Jack Henry

JULY 30, 2022

Risk – the possibility that something undesirable will occur – is always around us. As such, we have health insurance in case we get sick or injured, wear helmets on our bikes, wear seatbelts in our cars, and install alarm systems in our homes, all to reduce the risks around us.

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PYMNTS

JANUARY 26, 2021

Add “lobby and visitor management” to the list of tech industries that have seen a spike in demand as companies contend with an ever-changing list of COVID-19-era requirements needed to safely and swiftly move people and packages in and out of their businesses. So what our customers are asking from us today as we reopen is, ‘Hold on a second.

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PYMNTS

SEPTEMBER 3, 2020

The pandemic has pushed us to do all things digitally while opening up new vectors of attack. Those new avenues of fraud have leveraged hallmarks of the current pandemic — fears over public health and concerns about stimulus checks issued by the government — to snare unwitting victims. . .

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PYMNTS

FEBRUARY 17, 2020

The travel industry may have seen exceptional growth in recent years, but the space has also toted the heavy baggage of rising fraud costs. Fraud could cost the market more than $25 billion this year, and approximately 20 percent of attempted travel-related transactions are confirmed to be fraudulent.

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PYMNTS

NOVEMBER 19, 2020

This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely. The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. .

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PYMNTS

AUGUST 19, 2019

As reported earlier this week, a new strain of ransomware has been hitting US firms and firms based overseas. In comments reported earlier this week, cyber insurance security responder Tom Bennett of CFC Underwriting told The Financial Times that that claims surged in June and July. Corporate Wire Fraud.

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FICO

FEBRUARY 16, 2023

While this alone should give pause, when combined with the fact that there were an average of 185 cards compromised per skimming event, banks and consumer should all be wary when using any ATM, point of sale terminal, or other location where a card skimmer could be potentially located.

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PYMNTS

MARCH 12, 2019

Mastercard announced Tuesday (March 12) that it has inked a deal to acquire Ethoca , a global provider of technology to identify and resolve fraud in digital commerce. In a press release , Mastercard said Ethoca enables merchants and card issuers to collaborate in real time to fight digital commerce fraud.

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The Paypers

OCTOBER 26, 2022

US-based fraud management platform Riskified has partnered with payments company Novatti to provide more secure payment solutions.

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PYMNTS

SEPTEMBER 20, 2016

19) that its Payment Fraud Manager tool detected more than 90 percent of fraud while reviewing only 2 percent of the transactions. According to the company, the new ACH predictive model uses a data consortium model to help stop fraud before a payment leaves the originating financial institution.

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PYMNTS

OCTOBER 14, 2020

Mom-focused eCommerce site Zulily , which offers clothing, toys, footwear and home goods, puts a friction point at the beginning of the customer relationship that the brand believes can help with both marketing and security. Fighting fraud . Shoppers will not flock to sites solely on the merits of eTailers’ security, however.

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PYMNTS

JANUARY 8, 2021

Equifax has inked a deal to purchase artificial intelligence (AI)-powered fraud prevention and digital identity technology provider Kount for $640 million. As digital migration accelerates, managing authentication and online fraud while optimizing the consumer's experience has become one of our customers' top challenges,” Equifax CEO Mark W.

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PYMNTS

OCTOBER 12, 2018

Now, security providers and financial institutions (FIs) are working to stop them from impacting banks’ assets and customers by turning to new, emerging technologies like artificial intelligence (AI) and machine learning (ML). Maybe 20 years ago, the aspiration was really robust security, meaning you could stop all cyberattacks,” he said.

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PYMNTS

DECEMBER 16, 2020

The topic was front and center in an On the Agenda discussion with PYMNTS CEO Karen Webster, Ethoca CEO Andre Edelbrock , Cabela’s and Bass Pro Shops Senior Manager of Fraud and Investigations Keith Thompson and First National Bank of Omaha Director of Fraud Management Steve Furlong. The Scope Of The Problem.

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PYMNTS

JANUARY 10, 2017

It’s early in 2017, but fraud looms like Nosferatu chancing upon the sleeping maiden. As an analogy, he said, think of an airport security setup, where the clear majority of users are not terrorists, yet the current system demands an unpleasant and inefficient process. That’s only a tongue-in-cheek statement, as proffered by Webster.

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FICO

NOVEMBER 15, 2021

This week is International Fraud Awareness Week — but every week is Fraud Awareness Week for FICO, as we focus on helping banks and other financial institutions worldwide detect and manage fraud. Fraud is a big burden for such organizations but there are of course other victims – people just like you and me.

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FICO

MAY 19, 2020

History tells us that things like natural disasters, times of economic instability, and fears of recession or unemployment provide the perfect environment for increased fraud and financial crime. So, I thought I would outline my top 5 fraud manager considerations during COVID-19.

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PYMNTS

JANUARY 29, 2019

A new report has revealed a “critical disconnect” between fraud prevention and business growth. Despite the fact that 77 percent of companies said delivering a frictionless customer experience is a top business priority, 58 percent noted that existing fraud prevention programs are creating friction or blocking good users.

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Fraud Tools Customer Experience Study 109

PYMNTS

NOVEMBER 2, 2020

Today in B2B, trade finance technology provider Surecomp announces its newest marketplace partner, and Serko expands its expense management offering into North America. Plus, Suplari launches new corporate spend management solutions, and PROS expands its Adobe partnership to help B2B business customers launch eCommerce operations.

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PYMNTS

OCTOBER 12, 2018

For all the buzz about the advent of real-time payments, and the various opportunities it can reportedly unlock, the lingering uneasiness is that speed also brings the potential for more fraud. That fear, according to David Barnhardt, EVP of product at fraud prevention firm GIACT , is not unwarranted or unreasonable.

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Payments Source

JUNE 30, 2020

Tia Ilori, Senior Director of global fraud and breach investigations at Visa, joins us to talk with Michael Moeser, PaymentsSource's senior analyst, about the new attacks and fraud trends that have emerged since the start of the pandemic.

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FICO

FEBRUARY 23, 2022

When it comes to fraud, are people worried about the wrong things? New data suggest that people are concerned about fraud, but one of the biggest threats seems to be flying under the radar, at least for consumers. That threat is fraud scams – tactics and techniques that fraudsters are using to trick people into giving away their money.

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Fraud Survey Customer Experience Retail 98

PYMNTS

JULY 2, 2018

Payment security technology provider Wibmo is rolling out an upgraded anti-fraud solution for its bank customers to safeguard their electronic payments services. The solution replaces eGuard, its first-generation fraud protection solution. In a press release issued late last week, Wibmo – which is based in the U.S.

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PYMNTS

JUNE 17, 2020

The goal of using blockchain is to hopefully cultivate a reliable source of information, documenting every data point necessary to keep track of the supply chain. Robert Farkas, the 33-year-old co-founder of crypto project Centra Tech , has pleaded guilty in court to conspiring to commit securities and wire fraud, Coindesk reported.

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PYMNTS

OCTOBER 12, 2016

Q2 Holdings, a provider of secure, cloud-based digital banking solutions for community-focused financial institutions, announced on Tuesday (Oct. It’s guesswork at best,” said Tim Kindschuh, CentrixDTS product manager, in the press release. Far too many institutions are simply unable to quantify the impact of card breaches. ”

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Fraud Tools Cards Management 100

PopularBank

OCTOBER 4, 2022

An unauthorized debit card transaction can be an early signal that you’re the victim of debit card fraud. In 2021, The Federal Trade Commission reported nearly 69,000 cases of consumer-reported debit card fraud in the U.S. Practice safe fraud protection. Notify us of any suspicious activity immediately.

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Cards Management Fraud US 52

PYMNTS

DECEMBER 12, 2019

While dealing with fraud has always been a cost of doing business for merchants, the digital age has changed the game in terms of fighting off fraudsters. While some have speculated that fear of fraud is keeping some merchants out of the game, Stuppy noted that this wasn’t as big of a concern as some might think.

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FICO

NOVEMBER 16, 2022

Enterprise Fraud Solution Buyers Want More Agility, More Data. Our recent global survey reveals the investment priorities and functionality requirements for enterprise-level fraud solution buyers. In August 2022, we commissioned a survey of 156 global executives and managers from retail banks and retail financial institutions.

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PYMNTS

DECEMBER 14, 2020

At a time when our nation’s secrets at the NSA and Homeland Security and assets at the Department of the Treasury were able to be illicitly tapped into by foreign hackers, the security and reliability of countless other online industries and enterprises have also been brought into question. Call for Global Action.

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PYMNTS

JANUARY 4, 2019

The 2018 holiday season has barely ended and it’s a good bet that retailers and payments players have yet to identify all the fraud that took place. The rest of the year will bring other such attacks, and no doubt new attacks barely imagined even by veteran fraud-prevention experts. Criminal Rings. Criminal Patience.

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Insights on Business

FEBRUARY 13, 2019

Gary Meshell, WW Leader Financial Services, IBM Security, opened his IBM Think 2019 talk, How Financial Services Companies Should Respond to Cyber Security Attacks with a bold assertion and truism. IBM and TD Bank jointly developed cyber security incident response solution for the financial services industry. Phishing attacks.

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Perficient

FEBRUARY 29, 2024

To address this, institutions are increasingly turning to technology-driven solutions aimed at enhancing service reliability, compliance, and security. Fraud Detection Banks are increasingly turning to AI-powered solutions to effectively detect and prevent fraudulent activities.

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Trends Industry Analytics Compliance 221

FICO

MARCH 5, 2021

This past year, financial institutions (along with the rest of us), had their world turned upside down. Also managing radically different customer behavior and suddenly having a workforce that was predominately working from home. All while still keeping customers safe and secure. by TJ Horan.

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PYMNTS

OCTOBER 24, 2018

When it comes to deploying corporate resources in the battle against online fraud and account takeovers (ATOs), all too often, guiding principles fail to spot what’s really happening to a business in real time. What also jumped out at us was the pattern of behavior after an account takeover,” Huang told PYMNTS. The Big Disconnect.

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Fraud Risk Management Customer Experience Trends 159

Insights on Business

NOVEMBER 26, 2019

Fraud prevention is about who you can trust. But for customers, both actual fraud attacks as well as incorrectly blocked legitimate transactions represent a breach of that trust. But for customers, both actual fraud attacks as well as incorrectly blocked legitimate transactions represent a breach of that trust.

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Fraud Payments Innovation Customer Experience 91

Insights on Business

NOVEMBER 26, 2019

Fraud prevention is about who you can trust. But for customers, both actual fraud attacks as well as incorrectly blocked legitimate transactions represent a breach of that trust. But for customers, both actual fraud attacks as well as incorrectly blocked legitimate transactions represent a breach of that trust.

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Fraud Payments Innovation Customer Experience 91