PYMNTS

JULY 5, 2017

Innovation is both genesis and lifeblood for companies, especially within the payments space. PYMNTS: How would you define Applause’s approach to innovation? PYMNTS: How would you define Applause’s approach to innovation? Our approach to innovation is two-fold. Innovation is only valuable if it’s usable.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

MARCH 20, 2020

with open banking now more than 2 years old, the financial services industry has discovered that unlocking data can have a significant impact on the satisfaction of SMB borrowers, even facilitating easier bank switching for SMBs in search of a better user experience. For lenders, unlocking data also means strengthened fraud mitigation.

Lending 233

Lending Data User Experience Fraud 233

PYMNTS

JULY 3, 2020

PYMNTS’ research indicates that 33 percent of CUs offered loyalty and rewards innovations in 2019, up from 29.4 COVID-19 changed all that, bringing a new urgency to digital innovation and a top-down reimaging of CU loyalty. Dividends of Loyalty Innovation. percent in 2018. Easy is the New Loyalty’.

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. For other companies, GDPR is the main concern as they move to expand operations within Europe.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

OCTOBER 29, 2020

How Cloud Innovations Augment Business Payments. Automating fraud detection, meanwhile, can help provide a seamless yet secure B2B payments experience. These systems not only help deliver a more convenient user experience but also significantly improve the operating efficiencies of the providers that deploy them.

Payments 213

Payments Fraud Meeting Security 213

PYMNTS

NOVEMBER 23, 2020

When small businesses are looking for innovation … FinTechs have the ability to be [nimbler] and deliver the solutions that small businesses need. Here again, the sense is that established banks and FIs are quickly losing their comfortable lead as businesses leap into payment innovations – from instant to mobile – to meet imminent needs.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

SEPTEMBER 7, 2017

There’s interaction with marketing and customer service teams, an eagle eye on data fraud — oh, and no small amount of effort devoted to innovation. On new solutions, I spend time in fundamental research analyzing new market trends, topics and use cases and exploring how to develop innovative technologies to expand into those areas.

Analytics 116

Analytics Fraud Innovation Industry 116

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

OCTOBER 1, 2019

The FinTech said it is improving user experience on its Paymode-X AP Automation platform and utilizing AI for enhanced invoice data capture. Bottomline is also updating the Paymode-X AP Automation solution to work more seamlessly with users’ back-office systems. .

Fintech 116

Fintech User Experience Analytics Data 116

PYMNTS

FEBRUARY 28, 2019

Platforms need to pay careful attention to fraud across dozens of markets, meaning the ability to detect and manage fraud will only become more crucial as the sharing economy grows. Airbnb on Payments, User Friction and Security Challenges in a Global Market. Read these and the rest of the latest headlines in the Tracker.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

NOVEMBER 19, 2019

Payments is in a state of constant change, with decision points shifting as fast as each innovation, disruption and tweak in consumer behavior. For instance, with the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks.

Cards 140

Cards Apple Data Innovation 140

PYMNTS

MAY 7, 2020

Kindred Group operates the online casino and sportsbook service Unibet. Kindred Group, which also supports gambling platforms in Europe and Australia, has been operating its Unibet brand in New Jersey and Pennsylvania for about a year. Regulatory Hurdles Trip Up Disbursement Innovation. This can slow down progress.

Online 142

Online New Jersey Pennsylvania Regulation 142

PYMNTS

DECEMBER 18, 2019

There, Dynamic Yield , the artificial intelligence (AI)-powered personalization platform operator, is being absorbed by fast-food chain McDonald’s. Second, Sonic app users experience another layer of personalization, one in which the app recognizes and authenticates the user, then personalizes the menu to them.

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

JUNE 24, 2019

Financial institutions are constantly on the hunt for an edge when it comes to mobile banking and other innovations, and that’s playing out with new, emerging 5G mobile network technology. One of the most recent developments comes from Spain-based bank Santander. 5G will mean zero waiting time.”.

Mobile 116

Mobile Fintech Technology Analysis 116

PYMNTS

JANUARY 30, 2018

Regardless of where blockchain makes its mark, what is certain is that corporates have to trust that a largely unfamiliar innovation will work the way it should; that means securely, efficiently and easily. One way to get consumer confidence is that someone has to look after the issue of fraud,” he told the publication. “At

blockchain 144

blockchain Security Software Tools 144

PYMNTS

MAY 24, 2016

The ubiquity of new technology has reset customer expectations, creating a new standard for speed of service and user experience. Thanks to Netflix, which was quick to adopt this new technology, customers expect an intuitive user interface and around-the-clock availability with zero tolerance for errors. contact-form-7].

Cyber Security 109

Cyber Security New Jersey User Experience Innovation 109

PYMNTS

DECEMBER 7, 2016

. “The best cyberprotection not only needs to work everywhere, operate efficiently and keep you ahead of the threat, but it must also be able to be easily deployed. Stealth(aware) meets these standards across the board.”

Security 100

Security Analytics User Experience Software 100

PYMNTS

JUNE 10, 2020

Getting the mobile experience right can be tricky, however, and various inconveniences have impeded users’ experiences for years. It may also spare customers from inconveniences like manual data entry and longer-than-necessary processing waits, creating swifter overall onboarding experiences and granting faster access to funds.

Mobile 130

Mobile Security Examples Study 130

PYMNTS

MARCH 8, 2019

Signing up for a new financial product or service needs to remain as convenient and secure as possible if third-party providers want to gain the trust and loyalty of modern consumers, said Didier Baclin, chief innovation officer of U.K.-based The silver lining, however, is that there will be less fraud cost for merchants and banks alike.

Lending 135

Lending Data Security Regulation 135

FICO

APRIL 19, 2018

The innovations are designed to help support lenders with their digital transformations as retail banking continues to be shaped by the forces of mobile, cloud, analytics and big data. “We FICO WORLD 2018, MIAMI, Florida. Originate Loans Using Optimized Deal Structures. video width="1280" height="720" mp4="[link].

Miami 40

Miami Analytics Florida Management 40

Banking 2020

AUGUST 27, 2015

One new approach that banks are exploring to mitigate this particular vector of fraud is the notion of using smartphones as a second factor of authentication since most people always have their phone with them. Of course ATMs are operated not as cost reduction tools, but as profit centers for banks and independent owners.

ATM 40

ATM User Experience Fraud UX 40

Fintech Labs Insights

OCTOBER 6, 2015

Nexmo is the global cloud communications platform leader providing innovative communication APIs and SDKs for voice, text, messaging and phone verification services. Using the Cloud to Decrease Fraud, Transactions, and Protect User Identity. nexmo.com | nexmo.com/blog | @nexmo. Key Takeaways.

Fraud 12

Fraud Security User Experience Online 12

Fintech Labs Insights

MARCH 13, 2017

Since then, the company has matured; it now offers five solutions across mobile, web, and desktop to help large financial institutions combat onboarding fraud. ” Codó continued, “We focus on three main market needs: user experience, fraud prevention and how to connect digital identity to physical identity.”

User Experience 18

User Experience Fraud Maine Mobile 18

Tomorrow's Transactions

APRIL 29, 2015

The key is to provide enhanced security against hackers while improving the overall user experience. From Biometrics: Fighting Fraud and Protecting Identity In Banking ]. It’s organised by the Centre for the Study of Financial Innovation at SWIFT in the City on 11th May.

Security 30

Security Fraud User Experience Online 30

Fintech Labs Insights

JUNE 18, 2015

We recently caught up with John Canfield, VP of Risk for WePay, to chat about how he combats fraud. What rarely gets mentioned in the coverage is just how complicated platform payments can be, given myriad operational, regulatory, and risk prevention requirements. It also provides regulatory and fraud risk protection.

Security 12

Security Payments San Jose Fraud 12

Fintech Labs Insights

JANUARY 25, 2016

At FinDEVr San Francisco 2015, Nexmo showed how its APIs and SDKs help companies such as Expedia, Zipcar, and Viber increase security, decrease fraud and protect user identity without compromising the user experience. What is unique about the communications and fraud problems in the financial services sector?

San Francisco 12

San Francisco Bitcoin Fraud User Experience 12

PYMNTS

JANUARY 16, 2020

A two-headed monster of rising churn and rampant fraud is menacing the growing subscription space, and many companies are spending big bucks to roll out innovative fraud-busting technologies to combat it. Preventing Hiccups in the User Experience. That confidence is well-founded. billion in 2019 to $4.1

Customer Experience 131

Customer Experience Fraud Video Security 131

Gonzobanker

APRIL 26, 2023

Payment hubs give financial institutions a singular view of all incoming and outgoing payments, which enables them to establish cross-functional operational resources and manage holistic payment risk. Consolidating payments into a single processing solution via a payment hub allows FIs to modernize their operations for consistency and scale.

Payments 157

Payments System Fraud Resources 157

PYMNTS

OCTOBER 7, 2019

While many businesses large and small continue to rely on the legacy method of expense management — that is, requiring employees to front the bill, manually fill out expense reports, and submit spreadsheets for paper check reimbursements in the mail — FinTech innovation has opened the door for significant improvements in this arena.

Cards 129

Cards Analytics Management Data 129

PYMNTS

JANUARY 20, 2020

It has motivated a different approach for fighting fraud in the 2020s and beyond. It was also rife with innovation that took payments to new physical and digital endpoints. In many ways, the rise of data breaches really forces the adoption of smarter and more dynamic security products to truly protect data and manage fraud,” he noted.

Security 168

Security Fraud Risk Management Payments 168

PYMNTS

JUNE 28, 2019

User Experience. Industry research shows time and time again that treasury professionals’ top payments-related concerns center on payments fraud, he said. Industry research shows time and time again that treasury professionals’ top payments-related concerns center on payments fraud, he said.

Payments 107

Payments Fraud System Fintech 107

South State Correspondent

APRIL 24, 2023

This technology will completely transform how banks approach marketing, sales, customer service, finance, operation, and strategy. Imagine an experience where customers and employees can get a 1:1 concierge service via a generative AI-driven chatbot. Autonomous agents will be deflationary, reducing product cost, fraud, and risk.

social media 195

social media Data Marketing Technology 195

PYMNTS

OCTOBER 13, 2020

Noted HSBC’s Halpin: There are new pressures on banks’ corporate customers ability to maintain and manage their business — day-to-day operations, yes, but business risk too, all while capitalizing on growth opportunities. The end user experience is critical, too, he said, and must be seamless. That’s a common thread of change.

Fintech 190

Fintech Payments Customer Experience Examples 190

William Mills

MAY 11, 2016

Diana Chin (HR & Operations). Katerina Frolovicheva (MD, Technologies Innovations). This is a leading bank in Russia, with a track record of fintech innovation. Customers can store all of their online profiles in one secure location to improve user experience. David Carr (Innovation Manager).

Video 40

Video Mobile social media Analytics 40

FICO

MARCH 6, 2020

In 2014, I joined Tonbeller as Head of Sales & Channel Operations and became Management Board member shortly thereafter. FICO brings AI and advanced analytics to risk management, fraud detection, collections and much more. Fraud and money-laundering are closely connected. Can you elaborate on that?

Compliance 81

Compliance Technology Fraud Analytics 81

PYMNTS

SEPTEMBER 29, 2020

What has shifted most during the pandemic are consumers’ views on the data privacy and online security standards attached to these digital transactions, Oren Paran , managing director for Israeli retail startup firm Retail Innovation Club , explained in an interview with PYMNTS.

Payments 172

Payments Regulation Online Retail 172

NCR

AUGUST 25, 2017

There are also differences in rules, policies and functionality that can make it difficult for transactions involving different solutions to deliver a coherent user experience. The consequence of this is an expanding ecosystem of operators and stakeholders, which must work together to deliver comprehensive change across the sector.

US 88

US Payments System Security 88