PYMNTS

NOVEMBER 21, 2017

readies for both PSD2 and Open Banking reforms to take effect, Nesta , an organization aimed at promoting innovation across a range of industries, set up the Open Up Challenge , a way for FinTechs to present their solutions for the SMB banking industry. A separate survey conducted by U.K. As the U.K. ’” said Gorst.

Fintech 115

Fintech Millennials Meeting Innovation 115

PYMNTS

APRIL 22, 2016

And that could be good news for FinTech firms or, rather, the folks who start them up and steer them into the arms of large-pocketed suitors. FinTech companies have been doing a good job of eating into banks’ turf, and yet it is the banks that are seemingly watching without really acting as quickly as they might or should.

Fintech 100

Fintech Survey Trends Strategy 100

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. are in the bottom 10 of the least loved brands by Millennials.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

MARCH 2, 2020

We’ve all heard that millennials, for example, think of bank branches as a vestiges of another century with little relevance to their financial lives. Even millennials, who heavily lean on remote banking, still visit physical bank locations for more complex functions like loan applications” monthly. Turns out that’s inaccurate.

ATM 191

ATM Millennials Retail Video 191

FICO

AUGUST 19, 2022

Tackling the Fintech Threat: A Guide for Banks and Credit Unions. What financial institutions need to compete with fintech threat disrupters. As FinTech funding rises to new record levels – $131.5 According to a 2022 report by Cornerstone Advisors , the percentage of Gen Z, Millennial, and Gen X consumers in the U.S.

Fintech 52

Fintech Millennials Lending Tools 52

PYMNTS

DECEMBER 27, 2018

Open banking, bank APIs and data sharing flourished in 2018, with small business and corporate financial services squarely in the path of this financial services trend as banks and FinTechs consider new ways to enhance business payments, accounting, treasury and financial management. Firstly, regulators driving Open Banking or Open Data (e.g.

Customer Experience 191

Customer Experience Survey Trends Data 191

Let's Talk Payments

MAY 24, 2016

Survey finds that high-income and millennial consumers have the highest credit card usage in income and age categories, and most in favor of paying in installments New York, NY—May 23,

Survey 74

Survey Cards New York Millennials 74

PYMNTS

DECEMBER 3, 2020

percent of Black Friday online shoppers used flexible buy now, pay later (BNPL) credit offers to pay for their purchases. On the flip side, the survey showed that BNPL was used less than 10 percent of the time to buy cars, tools and auto parts. New consumer data from PYMNTS shows 3.7

Survey 167

Survey Study Retail Millennials 167

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. A separate survey from management consulting firm Bain & Co. It has also meant working in anticipation of the changing needs of millennial users.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

SEPTEMBER 16, 2019

In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. Bridge millennials own slightly more devices than the average consumer in our study: six devices compared to the roughly five that most consumers own. This group of 60 million U.S.

Millennials 222

Millennials Study Course Trends 222

NCR

NOVEMBER 9, 2017

For example, 59 percent of millennials have made a peer-to-peer (P2P) digital payment via a mobile device, compared with just 34 per cent of adults across all age groups. In addition, 37 percent of millennials said they would like to use biometrics in tandem with a banking app, compared with just 31 per cent of adults overall.

Millennials 40

Millennials Mobile Maine Survey 40

PYMNTS

MAY 1, 2020

Among the fascinating findings in PYMNTS’ ongoing surveys of Main Street SMBs during the pandemic is this: A majority of small businesses that did not apply for government bailouts simply wished to avoid debt. No matter what. Not even COVID-19 could tempt them. It’s a powerful statement on payments preference. Debit’s Destiny.

Guidelines 131

Guidelines Digital Banking Millennials Online 131

PYMNTS

NOVEMBER 16, 2017

As credit unions (CUs) face increased competition from traditional banks and new players from the FinTech crowd, many institutions ponder the same question: What can we do to keep our doors open? From Mill Workers to Millennials. Conservative Approach, Rooted in the Great Depression. For its part, St.

Millennials 101

Millennials US New Hampshire Resources 101

BankBazaar

JULY 1, 2019

Given the emergence of Indian millennials as a key target group for every marketer, we recommended a specific focus on this target group in client’s communication. We launched a category-first Millennial Aspiration Index representing the target group’s aspirations. The award is in recognition of BankBazaar Aspiration Index 2018.

social media 60

social media Millennials Conference Groups 60

FICO

MAY 23, 2017

Millennials hate banks, so much so that a majority would rather visit the dentist than listen to what banks are saying. New fintech products—across a wide range of areas including lending, wealth management, and payments—are going to lead to the unbundling of the financial services industry. FICO recently conducted a survey of U.S.

Fintech 40

Fintech Millennials Survey Lending 40

PYMNTS

MARCH 3, 2020

Mobile and online banking’s prevalence has reduced physical branches’ importance, but these brick-and-mortar establishments are still vital to customers’ financial lives. Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications.

ATM 151

ATM Fraud Study Regional 151

PYMNTS

JUNE 9, 2020

As the survey of more than 4,000 CU members, CU leaders and FinTech executives showed, 41.4 That ability has allowed challenger banks and FinTechs to grow their market share in personal lending by 760 percent over the past five years, while CUs have seen their total market share slip 30 percent in the space over the same period.

Digital Banking 133

Digital Banking Millennials Lending Marketing 133

PYMNTS

SEPTEMBER 18, 2018

The rise of FinTech offers a bit of a prism through which to view those events. The World Economic Forum (WEF) has noted that half the world’s population is under 30, and a 2017 survey has found that the traditional financial services model – aka the banks – has no real place in the younger generations’ hearts. Behind the Numbers .

Lending 148

Lending Innovation Fintech Cards 148

PYMNTS

MAY 1, 2020

A digital-loving millennial, John, searches our website to find the type of account he wants and chooses to open it online,” Vas Nunes said. “As When members first join, and as they complete various transactions with us or open a new product, we have the capabilities to survey them based on their experience,” Vas Nunes said. “We

Arizona 159

Arizona Security Cards Phoenix 159

Gonzobanker

JULY 27, 2018

Power 2018 Retail Banking Satisfaction Survey—which did not include any digital-only banks or Fintech providers—found that the most satisfied customers regularly use both branch and digital channels (823 score of a possible 1,000), followed by branch-only users (801), with digital-only channel users the least satisfied (791).

Study 88

Study Survey Millennials Online 88

PYMNTS

APRIL 2, 2018

The entrance of non-bank FinTechs and alternative lenders, too, is adding new pressures on traditional FIs to up their digital games. According to a recent survey from the Boston Consulting Group (BCG), profits among the world’s corporate banking institutions is significantly declining – but digitization could halt that trend.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

APRIL 22, 2016

Other investors included Rakuten FinTech Fund, Greycroft Partners and e.ventures. Acorns itself acts as a robo-advisory company that works with other online firms that manage clients’ money. And with millennials as its targeted audience, there’s still room for mighty oaks to grow. percent for anything larger.

San Jose 100

San Jose Mobile Retail Survey 100

Gonzobanker

JULY 31, 2017

Are mobile wallets a threat to PayPal’s online payment dominance? This strategic shift — what I’ll call the PayPal Pivot — is the result of PayPal seeing the threat of mobile wallets to its online payment dominance. What’s ironic is that not long ago, PayPal was listed as the most popular mobile wallet among Millennials.

Samsung 70

Samsung Apple Mobile Online 70

CB Insights

SEPTEMBER 10, 2019

While the media often portrays millennials as preoccupied with the rising prices of festival tickets and avocado toast, their real financial concerns are a bit more practical. Download the free report to find out how fintech is shaping the future of wealth management and investing. get the REPORT on next generation investors.

Millennials 77

Millennials Mobile Lending Cards 77

PYMNTS

FEBRUARY 23, 2017

Millions of millennials have joined the gig economy, and according to Hyperwallet CEO Brent Warrington, they’re motivated by a desire for freedom and flexibility. It appears there are more millennial gig workers than there are millennials in the regular workforce. In the survey we’ve conducted, this emerged as a big priority.

Millennials 116

Millennials San Francisco United States US 116

CB Insights

MARCH 26, 2019

Every few weeks, another story about the dreaded generation surfaces: millennials are killing casual dining; millennials are killing breakfast cereal; millennials are killing home ownership. Millennials aren’t shunning luxury goods; they’re just renting them instead of buying. Millennials are in debt.

Millennials 78

Millennials Industry Trends Branding 78

NCR

MARCH 16, 2016

I was banking online when people still thought of it as exotic and somewhat dangerous (I figured if the banks had my information online, I should have access to it as well.) In fact, more than three-quarters of banks already have them, according to an online survey Apteligent conducted in December. It found that 38.7

Mobile 40

Mobile San Francisco ATM Millennials 40

NCR

OCTOBER 3, 2017

A Global Consumer Banking survey by Ernst & Young showed that innovating customer experience in a similar fashion to how fintech organizations have, is one of the four critical areas where legacy banks must focus their investments and efforts to restore their central place in the lives of consumers.

Millennials 40

Millennials Customer Experience Meeting Innovation 40

PYMNTS

MARCH 9, 2020

It’s a fair question today, particularly as we observe the blurring of the lines between traditional banks, Big Tech and FinTechs — and as we contemplate the impact that the blurring of the digital and physical worlds has on consumers’ expectations and customer service paradigms. According to our survey, 48.2 Seven percent (7.4)

How To 232

How To Millennials ATM Fintech 232

Jessica Ellerm

NOVEMBER 12, 2015

A survey by a team of researchers at University College in London, found that Britons were seven times more likely to reveal bedroom secrets with a stranger than share details of their salary. We’d rather talk about sex than money, according to a recent ME Bank survey. Well, thanks to fintech, this just might be possible.

Survey 61

Survey Management Fintech Branding 61

Tech and Finance

MAY 12, 2016

Based on 86 billion visits to banking sites between January 2015 and March 2016; 600+ million social impressions (from Facebook, G+, Reddit, Twitter, Google and others); and a survey of 1,000 U.S. Adobe found that smaller banks are failing to move to mobile and when they do, the experience is subpar.

Mobile 28

Mobile United States Regional Millennials 28

Jeff For Banks

MAY 31, 2017

Look at the surveys. Clearly he is not attending FinTech conferences. I sometimes quip that FinTech prognosticators are like futurists. The red: millennials. And you will lose very few deposits by closing them, particularly if you have a branch nearby and good online banking technology. Are branches dead?

Branch Strategies 60

Branch Strategies DC Groups Fintech 60

Tech and Finance

JULY 13, 2016

The inability for the majority of regional and mid-sized banks to keep pace with investment in digital technology became more apparent in the most recent survey, with online, mobile and ATM satisfaction levels all being below 2015 levels,” according to Marous. Some smaller banks are following their footsteps, but not enough.

Regional 28

Regional Mobile Millennials Study 28

PYMNTS

MAY 30, 2016

Nearly 40 percent of SMBs surveyed had (or were in the process of) deployed EMV, with another third planning to do so in the next 12 months. Online Checkout Conversion. Online Fraud Attack Rates Soar Since October. Everyone said that fraud would move online in the U.S. Get all of the details here. Global Fraud Attacks.

Trends 100

Trends Retail Fraud Mobile 100

PYMNTS

SEPTEMBER 6, 2016

In the last four years, we’ve had the adoption of bitcoin, Samsung and Apple Pay and the explosion of FinTech,” said Jenkins. Of course, it’s not just the FinTech industry and tech-savvy millennials who are fueling digital change. “Payments had been relatively static with innovation around cash, checks and credit cards.

Security 100

Security CA Payments Big Data 100

PYMNTS

OCTOBER 30, 2019

Not only is that payments deal being extended — a sign of how FinTech is starting to play ever more closely with retail — but the two businesses will create and launch a FinTech accelerator. The next big thing in retail is the integration of FinTech and retail tech,” he said. “In Retail FinTech Trends. Omnichannel Power.

Retail 110

Retail social media Fintech Study 110

PYMNTS

JUNE 27, 2019

This offering is the latest set of APIs made available to issuers and FinTech firms via the Visa Next “digital-first” platform offering. In Canada, 41 percent of cardholders surveyed said they would consider using installment payments on purchases of $500 or more. said they are interested in POS financing for large online purchases.

Lending 188

Lending User Experience Cards Fintech 188