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User Experience Is Key to Customer Satisfaction, Report Says

Bank Innovation

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

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Corporate Payments Firm AccessPay Secures US Backing

PYMNTS

based corporate payments and treasury technology company AccessPay , reports in The Telegraph said on Sunday (Jan. The funds will be used to more than double its current headcount of about 50, reports said. investors have placed new funds with U.K.-based Beringea, True Ventures and Route 66 provided $11.6 and U.S.,

Security 143
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Credit Union Sues Fiserv Over ‘Baffling’ Security Lapses

PYMNTS

Bessemer System Federal Credit Union, a financial organization in Pennsylvania, is suing financial technology company Fiserv Solutions over what it calls rampant billing errors, significant bugs and “baffling” security lapses, according to reports.

Security 128
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Wirecard Reportedly Fined Millions By Visa, Mastercard For Questionable Transactions

PYMNTS

The Wall Street Journal reported on Monday (July 27) that Visa and Mastercard each fined Wirecard in excess of $10 million more than a decade ago for suspicious transactions. Visa and Wirecard declined to comment, according to the report. Typically, merchants pay 2 percent to 3 percent transaction fees for U.S. credit card purchases.

Report 151
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Bitcoin Daily: UK Researching CBDC Use Cases; Lebanon To Introduce CBDC In 2021; SEC Member Pushes For Cryptocurrency Regulation; ShapeShift Delists Three Privacy Coins

PYMNTS

New technologies such as stablecoins — privately-issued digital currencies — could transform the way people store and exchange their money, making payments cheaper and faster,” the release stated. Peirce defended the slow pace for many securities regulations, but not when they limit new technologies from being used.

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Report: Data Key To Credit Union Member Retention

PYMNTS

percent, it was only the seventh-most important priority among CUs, which are instead focusing on open banking options that offer anti-money laundering (AML), data security and instant payments technology. digital transformations reshaping CUs’ role in the financial space, and how open banking could change how CUs do business.

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Legislators Work On Proposal For Japan To Create Its Own Crypto

PYMNTS

However, Japan is not likely to issue crypto in the near future because of the legal and technical obstacles, Reuters reported. The news comes after it was reported that the People’s Bank of China (PBOC), the central bank of China, said it had completed the “top-level” design of its proposed cryptocurrency.