PYMNTS

DECEMBER 11, 2020

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. They are beginning to value placing more emphasis on being able to pay however they like, for example. One recent study found that 51.7

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Online Payments Retail United States 241

PYMNTS

JANUARY 12, 2021

Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online holiday retail sales grew 50 percent to top $1 trillion. Online Holiday Sales Topped $1 Trillion . The company is rolling out Loyalty Management at a time when online retail sales are booming.

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Online Management Retail Study 279

PYMNTS

JANUARY 25, 2021

In today’s top retail news, Cox Automotive has released its Complete Retail online experience, and Pinterest is introducing an augmented reality (AR) try-on tool to help users with testing and comparing eye shadow. Cox Automotive Launches End-To-End Car Retail Experience. which is based in Georgia.

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Retail Georgia Tools Conference 207

PYMNTS

NOVEMBER 5, 2020

From where things stand in Q4 2020 it’s not hard to imagine physical retail going extinct. Noting the ways COVID has permanently changed retailing, CNBC recently reported , “As more and more stores go dark at the mall, some major retail executives are looking to grow outside of it — a tactic they hadn’t touted so publicly before.

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Retail Millennials Online Report 252

PYMNTS

JUNE 26, 2020

McNicoll said the quick gains aren’t surprising, as physical retail stores essentially closed down worldwide for months. Consumers are shopping online more, going to ATMs and using cash less, and showing an increased preference for contactless payments – and McNicoll thinks much of this shift will be permanent. The Rebuilding Project.

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Retail Online Capital ATM 318

PYMNTS

AUGUST 11, 2020

11), reported by CNBC , that retail behemoth Walmart has struck a partnership with Instacart to offer same-day deliver across a few, select markets in the United States, focused on four initial pilots in Oklahoma and California. Amazon, for its part, said online grocery sales tripled in its latest quarter. News came Tuesday (Aug.

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PYMNTS

NOVEMBER 9, 2020

As COVID-19 continues to modify ideas around how we shop and pay, consumers and B2B buyers are also making choices about where to shop: online or in-store? Now there are signals that a physical retail rebound is forming up. Another example is Amazon, whose touchless retail concepts give a good look at in-store experiences to come.

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Retail Millennials Online Tools 261

PYMNTS

NOVEMBER 16, 2020

Some retailers are just excellent about telling stories about themselves and about the products that they're selling,” Taylor told PYMNTS. If brands want to get online, and you want to have something that looks bespoke, that’s typically going to mean paying a developer or paying an agency quite a bit of money.

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Retail Regional Branding Tools 226

PYMNTS

MAY 21, 2020

But as anyone that has tried to catch up with the suddenly online consumer will attest, what goes out must sometimes come back. As eCommerce revenue has risen, so has the need for consumers to return their purchases, sometimes surprising retailers that might not have seen the order scale they’ve seen for April and May.

Retail 224

Retail Customer Experience Branding Online 224

PYMNTS

OCTOBER 9, 2020

Brick-and-mortar commerce has rebounded in recent months, but consumers are still heading online for many of their purchases, maintaining trends set in the early months of the pandemic. trillion opportunity for eCommerce retailers. trillion opportunity for eCommerce retailers. Around The Next-Gen Debit World.

Fraud 188

Fraud Retail Report Online 188

PYMNTS

MAY 5, 2020

Retail reopening events continued to draw light foot traffic on Monday, as Florida joined Texas in allowing non-essential stores to reopen. percent of consumers shop for retail goods online more often than they did on March 6, the first day of our study, and that continues to climb — up 10.5 percent from 35.5

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Florida Retail Tampa Customer Experience 205

PYMNTS

MARCH 27, 2020

While the advancement of open banking regulations may be seeing a small skip due to the spread of the coronavirus , many countries saw business and typical banking operations halted right after deciding upon new online privacy rules. The virus is sweeping through the U.S. RILA Explains How New Data Privacy Rules Are Impacting U.S. Security

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Data Retail US California 199

PYMNTS

JANUARY 21, 2021

Plenty of famous retail chains have collapsed both before and during a pandemic that has slammed brick-and-mortar stores, but some iconic names like Pier 1 , Barneys New York and others are coming back – at least in some fashion. Other well-known brands have died in the physical world, but reopened under new owners as online-only storefronts.

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Retail Los Angeles New York Branding 246

PYMNTS

NOVEMBER 1, 2019

According to the Eastern Europe B2C E-Commerce and Online Payment Market 2019 report, online retail sales in Eastern European countries continue a trend of double-digit growth rates this year, a release said. Cards are the most common means of online payment in Turkey, Russia and a few other Eastern European countries.

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Online Retail Regional Trends 101

PYMNTS

JUNE 24, 2019

Retailers are getting smarter about artificial intelligence (AI), and the latest example of that innovative effort comes from Walmart. According to a new report , the retail chain, hoping to reduce checkout theft, is turning to cameras powered by AI, with deployments underway in some 1,000 stores.

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Retail Innovation Examples Online 184

PYMNTS

FEBRUARY 1, 2017

These are tough times to be tangible — as in brick-and-mortar, in retailing at least. The physical retailer is constrained by square footage, the hybrid retailer joining on an eCommerce platform less so, especially with the drop shipping. The upshot is that, through the drop-ship model, they do not need to hold more inventory.

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Online Retail social media Branding 100

PYMNTS

APRIL 27, 2020

The pressure on cash-strapped retailers is intense and potentially consequential. At stake are the early returns on some issues that will determine the nature of consumer behavior and spending patterns, which are the lifeblood of retail for any season. For example, Mark A. Exactly who that would serve is unknown.

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Retail Strategy Survey Online 193

PYMNTS

JANUARY 28, 2021

It is well known that shoppers tend to behave differently online than they do in brick-and-mortar stores — and this extends to how they choose to pay at checkout. One of the more notable differences is their tendency to favor credit cards online and other options such as digital wallets over debit cards.

Cards 210

Cards Online Security Data 210

PYMNTS

JANUARY 17, 2020

Commerce Department, retail sales were up for the third consecutive month as of December of last year, and buying was broad-based across several categories – with the exception of autos. In terms of headline numbers, retail sales overall were up 30 basis points. Looking beyond the sequential showings, December retail sales were up 5.8

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Retail US Examples Online 132

PYMNTS

APRIL 3, 2020

Essential retail is starting to show some consistency as the acute phase of the COVID-19 crisis enters its second month. In short, consumers are ready to shop online for essential items, when they had not been willing to do that before the coronavirus pandemic. Now let’s take online trends. billion from the two weeks prior.

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Online Survey Trends Examples 131

PYMNTS

DECEMBER 4, 2020

The hot new thing in “Big Retail” is offering in-house advertising on your website to your vendors – because why get paid only once on a purchase if you can get paid twice? In short, retailers get paid to place the ad, and then get paid again when the merchandise is sold. The Digital Embrace. Enormous Potential.

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Retail Trends Branding Groups 216

PYMNTS

JUNE 3, 2020

But the retail industry may need new and bigger adjectives as the COVID-19 crisis wears on in some geographic areas and moves on in others. For example, Bulgari is launching new eCommerce platforms in seven additional countries through July 29. It reports that online sales for retailers are up 54 percent in the U.S.,

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Retail Online Examples Regional 136

PYMNTS

JANUARY 21, 2021

The COVID-19 crisis and the digital shift that it accelerated are making five lessons clear that tradition brick-and-mortar retailers must heed if they want to survive, according to Karen Webster. The key lesson traditional merchants must learn is that “retail’s competition is the marketplace, not other category competitors,” Webster wrote.

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Retail Branding Analysis Online 179

PYMNTS

JUNE 14, 2019

A number of retailers have recently seen a surge in eCommerce sales. Lululemon revealed this week that online sales this past quarter increased 35 percent, while Target’s online sales rose 42 percent and Walmart reported 37 percent growth. percent increase. “Now,

Retail 148

Retail Online Strategy Study 148

PYMNTS

SEPTEMBER 12, 2019

Video games are helping to drive retail innovation and growth, and that includes the hot area of subscription commerce. The move is one of several that Tilly’s has been pursuing recently to draw additional foot traffic in an era when, like many youth-focused retailers, it is seeing its sales constantly shifting online.

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Video Retail Innovation Trends 248

PYMNTS

APRIL 12, 2017

The need for online retailers and brands to be vigilant in the face of fraud becomes more pressing by the day — but additional authentication measures can create friction on the consumer’s end, which has a nasty habit of reducing conversion rates. We return back to retailers a risk indicator — high, medium or low,” Bonin said. “If

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Fraud Retail Online Data 115

PYMNTS

OCTOBER 15, 2020

Even online merchants who offer customers extended warranties at the time of sale traditionally see about a 4 percent or 5 percent conversion rate. Retailers] are seeing double-digit higher conversion rates when an extended warranty is shown – not on the extended warranty, but conversion rates on the product itself,” Levin said.

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Online Exercises Retail Capital 334

PYMNTS

SEPTEMBER 17, 2020

Four consecutive months into positive consumer spending trends, one wonders if there might be — indeed must be — a lull, a pullback that might indicate a tougher road ahead for retailers headed into the all-important holiday spending season. Census Bureau reported that retail sales in August were up 60 basis points over July.

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Retail Data National Trends 240

PYMNTS

MARCH 18, 2020

In normal times consumers look for three things from a retailer: price, product and location. In fact, a pre-crisis PwC report showed that 14 percent of respondents said trust in a brand is the number one reason (other than price) why they shop at a retailer. What do consumers want from retailers now?

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Retail Branding social media Online 153

PYMNTS

JUNE 29, 2020

There’s no better example of the reboot in action than Nike. Those apps do more than act as the top of the funnel for the company’s retail division – they also generate data about user experience and product and service preference. In short, the retail marketplace of the future looks a lot like Nike.

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Retail User Experience Examples Training 203

PYMNTS

SEPTEMBER 24, 2019

consumers are expected to be shopping online by 2021. The ruling meant that online retailers could be mandated to collect sales tax — and taxes can be levied by states on firms that do not have physical presence in those states. More than 230 million U.S. In that case, there are a number of reporting and filing requirements.

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Taxes Retail Online South Dakota 116

PYMNTS

MARCH 12, 2020

But right now, most firms that enable commerce are struggling to enable it across the IoT, narrow channels, defined as either online or offline. Turns out that throwing a bunch of sensors at the retail experience is not nearly enough.

Retail 182

Retail Data Examples Online 182

PYMNTS

JUNE 4, 2020

Online commerce has soared during the pandemic, prompting retailers of all types and sizes to leverage how they use digital channels to bring back customers while a full return to physical retail remains months away. But the biggest innovations are coming to online retail.

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Retail Branding Online New York 132

PYMNTS

JUNE 10, 2020

As retail reopens and starts to spur some optimism for the future, a dark number appeared on the scene on Tuesday (June 10). Coresight released a report that says 25,000 retail storefronts will close by the end of the year. consumers have gone online to shop since the pandemic started. PYMNTS research shows that 42.2

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Retail New York City Online Trends 131

Perficient

FEBRUARY 9, 2021

Omnichannel fulfillment methods such as curbside, buy-online, pick-up in-store (BOPIS), and ship-from-store have become extremely familiar to retailers, especially due to the climate of the COVID-19 pandemic. By doing so, retailers can successfully tell if their specific strategy is proving to be effective.

Retail 506

Retail Customer Experience Strategy Maine 506

PYMNTS

JULY 22, 2020

The retail industry is facing its first sales event of the pandemic with the coming of back-to-school sales. The projections were led by the National Retail Federation (NRF) this week, as it foresees record sales for back to school. At the very least, retailers need to depend on eCommerce sales in the states where the virus is raging.

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Retail Meeting Arizona Florida 186

PYMNTS

SEPTEMBER 11, 2019

Virtual reality could have more retailers reach more consumers in the coming few years — in large part by upping the consumer experience. With the planned “Star Wars” theme, for example, participants can feel like they are in a room with a Darth Vader battle scene, complete with temperature changes and weather effects. Amazon VR Push.

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Retail San Diego San Francisco Branding 192