BankUnderground

NOVEMBER 2, 2022

Operational risk is rapidly becoming one of the most important threats to the financial system but is also one of the least well understood. But they are only one part of operational risk, which includes losses from any kind of business disruption or human error, including power outages or natural disasters.

Operations 87

Operations Policies System Regulation 87

PYMNTS

JANUARY 18, 2018

But according to a new report from EY, it would be unfair to say that regulation is the only driving force behind large banks’ changing market strategies. In its Global Banking Outlook 2018 survey , EY assessed 221 financial institutions across 29 markets. Optimism Up. North American banks are among the most optimistic, EY found.

Regulation 156

Regulation Innovation Fintech Marketing 156

PYMNTS

JANUARY 28, 2021

It will likely alter global markets and regulations as the financial ecosystem becomes more digitized. The following Deep Dive examines the interest in contactless payments among credit union members and the opportunity for the CU space to meet members’ changing payment needs through digital innovation.

Innovation 187

Innovation Millennials Payments Mobile 187

PYMNTS

JULY 10, 2020

The legal cannabis market’s financial services challenges are, by now, well-known. Just as in other markets, eChecks, ACH, paper checks, wires and credit cards all come with their various benefits, as well as their pain points, from high processing fees to a lack of security. But current legacy rails can make this difficult.

Innovation 210

Innovation Payments Tools Compliance 210

PYMNTS

SEPTEMBER 12, 2019

Video games are helping to drive retail innovation and growth, and that includes the hot area of subscription commerce. Video game manufacturers operated a different model of sorts: Create great games to get consumers to buy the hardware, then keep cranking out great games that would keep consumers on board and upgrading those devices.

Video 248

Video Retail Innovation Trends 248

PYMNTS

MARCH 26, 2020

But as of 2020, it is a subject upon which seasoned experts can disagree, in a world where traditional banks and FinTechs are operating in parallel in the market – and, in many cases, are offering similar services for consumers. But the FinTechs, Baird noted, are adapting and innovating around that issue.

Innovation 241

Innovation Fintech Data Examples 241

PYMNTS

NOVEMBER 19, 2020

This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely. I’m very excited about what AI can do for restaurants, and we are looking at how it fits with Boston Market right now,” he said. “I

Boston 200

Boston Fraud Meeting Mobile 200

PYMNTS

MARCH 21, 2019

It’s one thing to want to improve or innovate. What’s harder — and what really makes the difference — is figuring how, where and when to innovate, a task that must take into account various factors and even wildcards that keep popping up in the growing and global digital economy and its various ecosystems. B2B Payments.

Innovation 178

Innovation Fintech Video Payments 178

PYMNTS

DECEMBER 5, 2019

Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. Pizza chain Domino’s , for example, is planning to test self-driving vehicle technology in one major metro region.

Innovation 131

Innovation Houston Metro Mobile 131

PYMNTS

NOVEMBER 12, 2020

Corporates must look at the entire set of processes that govern operations, whether with their own clients or suppliers and with banking partners in the middle, he said. Another factor is the regulatory requirements in many markets that historically necessitate paper documentation for cross-border movements of funds.

Innovation 295

Innovation Regional Data Payments 295

PYMNTS

NOVEMBER 27, 2019

In addressing the innovation gap that exists between credit unions and their larger financial institution (FI) brethren, credit unions (CUs) may be perceived to be at a disadvantage, at least when it comes to dollars. That’s especially true as millennials come up through the ranks, and are both comfortable and confident in using technology.

Innovation 215

Innovation Millennials Technology Examples 215

PYMNTS

APRIL 2, 2019

Innovation is one of the keys to advancement — and that increasingly means opening tech hubs, incubators and other such operations. But not all innovation labs or tech hubs give rise to seamless tech progression. Foot Locker stands as one of the freshest examples of that. Lab Changes.

Innovation 170

Innovation Retail Examples Branding 170

PYMNTS

JUNE 3, 2019

In fact, credit unions that focus on data analytics are more likely to pursue a wider range of innovations than those that do not. For example, 91.7 Instead, most are focusing on improving their anti-money laundering (AML), data security, mobile and digital payments, and anti-fraud operations. Other notable findings include: 79.4

Analytics 150

Analytics Innovation Data Fraud 150

Perficient

JULY 19, 2023

By harnessing the power of AI, regional insurance carriers can streamline their operations, enhance customer experience, and make more informed decisions. By automating these processes, carriers can significantly reduce operational costs and improve efficiency.

Regional 221

Regional Customer Experience Strategy Policies 221

BankUnderground

JUNE 16, 2021

Certainly, the old chestnut that ‘those who neglect the past are sure to repeat it’ is a valid warning, but how to select the appropriate historical examples and draw the right lessons is a more nuanced exercise that is explored in this post. The Bank’s Millenium of Macroeconomic Data is a good example of this.

Examples 128

Examples Policies United States Exercises 128

PYMNTS

JULY 15, 2020

For the service providers themselves, he noted, it’s critical to have a high-touch relationship with companies that are in search of capital in order to best understand their needs and the way their business operates. But it’s just as important for the business itself to fully understand its options. A Digitization Push.

Innovation 135

Innovation Tools Strategy Management 135

PYMNTS

SEPTEMBER 2, 2020

One report revealed that more than 72,800 eateries listed on crowd-sourced restaurant review site Yelp had permanently shuttered since the start of the health crisis, for example. Taking such steps can enable QSRs to streamline their operations and lead to significant sales gains, he noted. Managing Order Integrity.

Operations 130

Operations Trends Denver Seattle 130

PYMNTS

SEPTEMBER 16, 2019

According to the new PYMNTS Order To Eat Tracker , the volume of mobile app orders rocketed 130 percent from 2016 to 2018, and the overall mobile order market value is set to reach $38 billion by 2020. And digital innovators are devising new ways to deliver food to consumers.

Innovation 192

Innovation Mobile Groups Indiana 192

Perficient

JULY 26, 2021

Rural residents paying city insurance rates, government employee affinities, and experiences tailored for military families are just a few examples of these beginnings. Product-centric models that have been built to support carrier operations often result in a fragmented, difficult-to-navigate customer experience.

Customer Experience 294

Customer Experience Apple Study Google 294

PYMNTS

JUNE 22, 2020

How Customer Reviews Provide Lifeblood To Restaurant Operations. Customers can find out where their peers are happily returning after good experiences, for example, while eateries can invest time in digital platforms that provide prospective diners with information to secure their patronage. The Value In Quick Responses .

Operations 156

Operations social media Online Survey 156

PYMNTS

JUNE 12, 2019

The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. That experience is one that is hard to gain as a vendor with new and exciting retail technology in the market.”.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

DECEMBER 22, 2020

The pandemic has forced businesses to pivot quickly to continue their operations — both domestically and internationally — with relative ease as the health crisis affects everything from supply chains to payment schedules. They will need to continue innovating these processes to stay on top of shifting B2B trends worldwide.

Innovation 237

Innovation Cards Payments Study 237

Perficient

FEBRUARY 22, 2023

An example is the know your customer (KYC) process in which intelligence agents can sense an event using natural language processing (NLP), machine learning (ML), robotic process automation (RPA)/digital process automation (DPA), query data, proactively make a decision, and act without approval while continuing to learn and improve.

Trends 474

Trends North Carolina Customer Experience Charlotte 474

PYMNTS

AUGUST 23, 2019

For a glimpse at how innovation is playing out in the retail world, it always helps to take a look at recent developments in the world of quick-service restaurants, or QSRs. While each market is unique, the recipe for success has a consistent theme. That includes not only operations in the U.S. markets by year-end.

Innovation 124

Innovation Trends Retail New York City 124

PYMNTS

JUNE 19, 2019

Disruption keeps hitting the travel industry, whether via digital payment or commerce, and the latest example of that comes from a U.K.-based As PYMNTS research has demonstrated , four out of 10 travel operators struggle to manage multiple payment service providers. based startup called Duffel.

Innovation 152

Innovation Industry United States Payments 152

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. And many retailers are heeding the call: According to the PYMNTS Retail Innovation Readiness Index , 60 percent of health and beauty merchants are focusing on innovation. About the same share — or 60.9

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

OCTOBER 18, 2017

Innovation is oxygen in payments. For financial services firms, innovation is spurring speed, killing friction and fostering loyalty among customers. That, itself, begs the question: What is innovation, really? explained there is wide variation in the definition of innovation.

Innovation 140

Innovation Compliance Community Bank Strategy 140

PYMNTS

FEBRUARY 3, 2020

The European Union is examining the creation of a single data market that would reportedly challenge tech firms such as Google and Facebook, as Reuters reported. This is a major weakness for data-driven businesses to emerge, grow and innovate today, including in Europe, but huge opportunities lie ahead.”. million credit card customers.

Data 130

Data Marketing Rhode Island Google 130

PYMNTS

JULY 29, 2019

The rise of video games, both online and mobile, is helping to drive innovation in retail. That includes stores, and the latest example comes from GameStop Corp. This is only part of the innovation trend stemming from video games. Apple has stiff rivals in the gaming market. Larger Trends. More Money.

Video 120

Video Innovation Retail Apple 120

PYMNTS

DECEMBER 31, 2020

Morgan’s EMEA Head of Wholesale Payments Shahrokh Moinian, technological innovation is helping to unlock more opportunities for corporate treasurers to step up to this newfound strategic role of mitigating risk within their organizations. The other is technological innovation. According to J.P.

Innovation 289

Innovation Payments Trends Regulation 289

PYMNTS

JANUARY 22, 2021

In the meantime, we can build on the experiences of COVID lockdowns to accelerate the development of digital financial services tailored to the needs of individuals and businesses across our emerging markets.

Marketing 184

Marketing Community US Groups 184

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. More Innovation. Such desire for speed is also helping to drive innovation in other forms of gambling-related payments.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

NOVEMBER 12, 2019

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. Below, PYMNTS rounds up the latest examples of how AP innovators pull suppliers’ accounts receivable processes into the fold.

Innovation 124

Innovation Digital Strategies Payments Tools 124

Perficient

FEBRUARY 2, 2023

In fact, according to The Business Research Company’s 2022 Payment Security Global Market Report , the payment security market is expected to reach $43 billion by 2026. One example of this effort, which we expect to see more of in 2023, is biometric payments. billion of economic output.

Industry 471

Industry Trends social media Payments 471

PYMNTS

JANUARY 21, 2021

In the bid to hasten their digital transformation, when it comes to innovation , financial institutions (FIs) may benefit from an “app store” approach as they weigh existing and new solutions. In a nutshell: If banks don’t innovate in a way that is imaginative and proactive, they will lose customers. Launching Into New Markets.

Management 303

Management User Experience Innovation Fintech 303

PYMNTS

SEPTEMBER 14, 2017

One of the key reasons for the complicated relationship – the term “frenemies” comes to mind – is that FinTech newcomers are demonstrating innovative approaches to traditional banking practices, including financial management services and money transfers, while older banks tend to be wedded to older systems. Banks get the message.

Innovation 191

Innovation Lending Fintech Bitcoin 191

PYMNTS

JANUARY 24, 2018

Vocalink, of course, provides and operates the central payments processing infrastructures that power the U.K. We are going through that [with] Mastercard, as we’re investing a lot in our own agility,” he said, noting that, industry-wide, “we are not just talking about product innovation; we are talking about process innovation.”.

Innovation 139

Innovation Payments Operations Marketing 139