PYMNTS

JUNE 21, 2018

The old model of opening a retail store with merchandise as a main focus of the space may not appeal to today’s consumers – millennials in particular. The Neighborhood Goods store slated to open this fall in Plano, Texas, for example, will have a bar and restaurant in the center of its space.

Millennials 109

Millennials Fort Worth Los Angeles San Francisco 109

PYMNTS

OCTOBER 18, 2017

Innovation is oxygen in payments. For financial services firms, innovation is spurring speed, killing friction and fostering loyalty among customers. That, itself, begs the question: What is innovation, really? explained there is wide variation in the definition of innovation.

Innovation 140

Innovation Compliance Community Bank Strategy 140

Perficient

FEBRUARY 18, 2021

That said, many lessons can be learned by looking across various industries for best practices around understanding the customer journey, engaging brand experiences, and Millennial and Gen Z customer acquisition and servicing. The approach we took, and you’ll see in the presentation, are real-world examples of digital trends.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

JANUARY 12, 2021

Housing loan applications in the European Union recovered in Q3 after a significant dip earlier in the year, for example, with banks seeing such applications rise 31 percent. This puts lenders in a sort of innovation quandary when it comes to keeping their customers satisfied. Instant Payments and the Millennial Push.

Millennials 239

Millennials Payments Lending Study 239

PYMNTS

JULY 13, 2018

It has made the millennial generation of women — either entering or settling into their prime spending years — something of a unique class of citizens when it comes to financial services. Millennial women are evolving into very [a] different relationship with money,” said Reilly. I think we are at a tipping point.

Millennials 111

Millennials Tools Connecticut Study 111

PYMNTS

JUNE 8, 2016

In a payments landscape that is ever-changing and rapidly growing, having a focus on innovation that takes that same approach is significant. As Peter Read , President of Peoples Card Services , recently pointed out to PYMNTS, needs are never static, and neither should the payments innovation aimed at addressing them.

Innovation 100

Innovation Millennials Cards Fintech 100

Insights on Business

FEBRUARY 13, 2019

At IBM Think 2019, Henrique Albuquerque from Bradesco Research and Innovation offered insight into how Bradesco is transforming by focusing their entire business structure around the customer journey. For example, there are teams focusing on: Onboarding and Enchantment. Social-based marketing. Protection (Security).

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

MAY 26, 2017

Fortunately, it appears the recreational market is getting some much-needed innovation to help organizations and associations process payments and participant registration. One company that is innovating in the sports and recreation industry is Amilia, an online registration and membership management platform. In the U.S.,

Marketing 115

Marketing Payments Community Millennials 115

PYMNTS

MARCH 13, 2020

Recent data shows that while millennial and Generation Z consumer groups certainly consider themselves to be digital shoppers — nearly 86 percent of millennials consider that to be the case, according to one recent report — large percentages of them still head to physical stores on a regular basis to shop.

Strategy 179

Strategy Millennials Retail Mobile 179

PYMNTS

JANUARY 2, 2020

The table stakes of the modern market, she said, is a fully loaded mobile app that essentially acts as the teller in a consumer’s pocket. Looking at modern consumers, particularly millennials, the push is toward increased digital intermediation in their financial relationships. Building What’s Next .

Innovation 142

Innovation Digital Strategies Strategy Trends 142

PYMNTS

OCTOBER 5, 2020

Now that consumer packaged goods companies have shown they can create products and sell them directly to consumers, it’s time for them to step up their strong suit: marketing. The first example of such a move comes from Kellogg’s. Another marketing move can be seen from Clorox. The promotion started Sept. found that 54.6

Branding 183

Branding Millennials Resources Marketing 183

PYMNTS

SEPTEMBER 18, 2018

And in lending, with the financial crisis in the rearview mirror, a decade on, invention – okay, innovation – has become a hallmark, at least in some corners. But a standstill in the credit markets created a vacuum for a bit, at least along traditional lending conduits. Necessity is the mother of invention.

Lending 148

Lending Innovation Fintech Cards 148

PYMNTS

JULY 25, 2019

In an interview with PYMNTS, Deirdre Ives, CEO and managing director at Wirecard North America, noted that when it comes to innovation, issuers face challenges in meeting the needs and expectations of a diverse populace of users spanning borders and cultures. market as an example of the co-existence and collision of cash and digital payments.

Payments 189

Payments Innovation Examples FDIC 189

PYMNTS

SEPTEMBER 18, 2018

Generation Y (more commonly known as millennials) and Generation Z (those born between the mid-’90s and mid-2000s) have already made major inroads in the labor market. The Pew Research Center found millennials are already the largest generation group in the U.S. “The T&E market is at a turning point.”

Millennials 138

Millennials Management Technology Innovation 138

PYMNTS

OCTOBER 3, 2019

percent of the former falling into the millennial age group and 35.5 percent being bridge millennials. Millennials are also most likely to fit into the infrequent traveler profile, though to a lesser extent. percent), followed by millennials (30.8 percent of the market last year. This group makes up 36.2

Millennials 109

Millennials Innovation Groups Payments 109

PYMNTS

JUNE 7, 2018

First, the good news: Spending on credit cards will continue to outpace spending on debit cards for the foreseeable future, even as data and other signs point to millennials having an enduring loyalty to cash over credit. That includes making credit cards more attractive to millennials as they get older and seek to gain more economic power.

Cards 134

Cards Millennials Maine Data 134

PYMNTS

MARCH 19, 2018

Some people lease cars, for example, so they’re not stuck with one vehicle for many years. The Market and Millennials. Eleven James serves a couple of markets, such as consumers who’re ready to buy a watch but want to see how it looks and feels first. Millennials currently make up about a third of the U.S.

Millennials 146

Millennials social media Retail Maine 146

Accenture

NOVEMBER 28, 2017

Customers will, for example, be able to share access to their financial data with non-bank third parties, which could provide customers with new, innovative services using their customer data. In the Nordics, we see quite a mixed degree of preparedness between various banks to enter the new market. Explore the results.

Study 150

Study Millennials Examples Data 150

PYMNTS

DECEMBER 30, 2020

For example, 43.9 College-educated shoppers also outpace those with only high-school degrees or less, while bridge millennials, millennials and Generation Zers expressed greater interest than Gen-X and Baby Boomers did. For example, D2C channels accounted for 41.1 percent who earn less than $50,000.

Branding 257

Branding Millennials Retail social media 257

Abrigo

OCTOBER 21, 2019

Does your financial institution support a culture of innovation and an environment that welcomes new technology? To further cultivate an innovative mindset at your institution, your bank or credit union may look to add new talent – younger talent, in particular.

Oklahoma 218

Oklahoma Millennials Innovation Technology 218

PYMNTS

JANUARY 26, 2021

Market watchers have already begun listing additional features they want to see by the end of the year, according to reports. For example, many are seeking more information on how Amazon uses Alexa to collect consumer data, and how much control users have over how much data is harvested, which has been a long-running concern.

Millennials 175

Millennials Data Trends Security 175

PYMNTS

JULY 13, 2020

The greatest health crisis in a generation is poised to accelerate innovation at the intersection of healthcare , technology and payments as never before. markets in the next five years, with hundreds more potentially in the offing as well. CVS was among the early pioneers, starting with its 2018 purchase of health insurer Aetna.

Retail 219

Retail Innovation Online Seattle 219

PYMNTS

FEBRUARY 6, 2020

To match the scale of the Nike effort, marketing and tech updates are important. Nike’s competitors haven’t yet introduced entire new lines, but they have focused on sustainability in marketing and product development. All cartons bought in North America, for example, are made from 100 percent recycled materials.) Of those, 12.4

Millennials 152

Millennials Miami Retail Examples 152

NCR

JULY 12, 2016

Millennial customers are quickly becoming key to the growth strategy of financial institutions, particularly in hyper-competitive markets where customer churn remains high. While millennials tend to judge a bank on the basis of its digital capabilities, they still also expect a human connection to advise them.

Millennials 40

Millennials Meeting Compliance Regional 40

Accenture

SEPTEMBER 22, 2019

An obvious reason is the inroads they’re making into the market, both domestically and globally: recent Accenture research finds that digital-only banks operating in the UK could amass a total of 35 million customers globally within the next 12 months, up from 13 million today. Why are they doing so well? The barriers ahead. Profitability.

Innovation 150

Innovation Metro Apple Marketing 150

PYMNTS

DECEMBER 24, 2020

Millennials have shown remarkable interest in these solutions, which allow consumers to finance purchases with specific terms when they check out online. Millennials lead in the early adoption of BNPL, especially older “ bridge millennials ,” or those aged 32 to 41 who tend to have more purchasing power than their younger counterparts.

Payments 260

Payments Millennials Survey Trends 260

PYMNTS

JANUARY 20, 2020

Living up to their names, fast-casual and quick-service restaurants (QSRs) are embracing innovative technologies to help drive sales in the increasingly competitive restaurant industry. Rising demand is fueling growth in the global kiosk market, for example, and could reach $30.8 billion by 2024.

Mobile 160

Mobile Dallas Millennials Technology 160

PYMNTS

MARCH 8, 2017

Across the pond, for example, the latest statistics from the U.K.’s based VocaLink , the 2016 recipient of NACHA’s Payments Award for innovation, expansion and development of products supporting faster payments to increase payments access, efficiency and security across the globe. Testing Faster Payments in Foreign Markets.

Meeting 109

Meeting Payments Millennials Innovation 109

PYMNTS

MAY 23, 2019

According to the Credit Union Innovation Playbook , a PYMNTS and PSCU collaboration, trust is the driving factor in that choice. Millennials, Bridge Millennials and the rapidly up-and-coming Gen Z consumers mostly prefer digital banking as their go-to when they interact. That result, Chambers noted, is just an average.

Online 123

Online Millennials Digital Banking Maine 123

PYMNTS

APRIL 25, 2019

The partnership is “about how CVS is very much on the look out for innovative solutions we can provide conveniently, locally and affordably,” CVS Vice President of Beauty Maly Bernstein said in the report. This is one example of us making sure we’re leaders in doing that.”. It also attracted millennials, a demographic it wants.

Millennials 116

Millennials Examples Innovation US 116

Independent Banker

FEBRUARY 24, 2016

How millennials will accelerate innovation and technology change. It’s where older, profitable customers have been slower to adopt new banking technologies that not-yet-profitable millennials pick up quickly and easily. Millennials, who will make up half the U.S. Millennials, who will make up half the U.S.

Mobile 70

Mobile Millennials Community Bank Community 70

PYMNTS

FEBRUARY 19, 2020

For example, original equipment manufacturers (OEMs) spend an average of 57 days waiting. B2B sellers know they must offer eCommerce sales channels if they want to appeal to today’s corporate buyers — many of whom are millennials. Sellers suffer, too, frequently undergoing long waits to receive compensation. About The Report.

Mobile 197

Mobile Online Payments Tools 197

PYMNTS

NOVEMBER 5, 2019

Luxury fashion resale platforms are gaining traction as they focus on sustainability and partnerships, with The RealReal ’s third-quarter earnings serving as the latest example of growth in the space. Beyond The RealReal, other retail innovators are adding to their sustainability efforts by bringing pre-owned merchandise into their stores.

Millennials 101

Millennials Retail Exercises Branding 101

Abrigo

JUNE 14, 2017

It also “promote[s] a higher standard of trust with customers,” and provides an efficient and affordable “approach to innovation,”especially now that these partnerships are becoming increasingly popular among banks, says René Lacerte in a recent Forbes article. For example, are your response times slow?

Fintech 170

Fintech Software Lending Millennials 170

PYMNTS

NOVEMBER 21, 2017

They’re a result of the Competition and Markets Authority (CMA) inquiry, which found a serious lack of innovation in the nation’s banking sector — especially when it comes to small- and medium-sized business (SMB) services. He pointed to access to business loans as one example. As the U.K. There’s a lot of lag.

Fintech 115

Fintech Millennials Meeting Innovation 115

PYMNTS

MARCH 18, 2020

While fast, explosive and unexpected change is almost impossible to miss — the global domino effect the coronavirus has kicked off being the most obvious recent example — change that happens more quietly and incrementally doesn’t quite set off the same type of alarm bells. But desire for change among consumers, by the numbers, is there.

Cards 217

Cards Tools Mobile Google 217

PYMNTS

JANUARY 31, 2020

Travel industry services are catering to the thousands of millennial and Gen Z travelers who are booking big trips by augmenting their platforms with online and mobile support. Competition among airlines, hotels and travel agencies is fiercer, but all these platforms are approaching travel innovation in similar ways.

Industry 168

Industry New York City Online Security 168