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Dept. of Education issues framework for student loan servicer accountability

CFPB Monitor

The White House signaled last week that, with the resumption of federal student loan payments, federal student loan servicers can expect to face increased scrutiny.

Strategy 134
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U.S. Department of Education Axes Arbitration Provisions in Final Student Loan Rules

CFPB Monitor

Department of Education recently announced final regulations , effective July 1, 2023, designed to expand and improve the major student loan discharge programs authorized by the Higher Education Act. In a landmark 2018 decision, Epic Systems, Inc. Lewis , the U.S. But that is precisely what the Department’s final regulations do.

Study 78
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Access Group Education Leaks Data On Student Loan Borrowers

PYMNTS

Access Group Education Lending, the student loan servicing company, has been the subject of a data breach. The data breach occurred on March 23 when Nelnet, a vendor that processes student loans for Access Group, sent out the files. Access Group told Associated Press that the exposure was limited and has ended.

Groups 117
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MiHC La Puerta Portal Opens the Door to Success for Hispanic Students in Detroit

Perficient

Perficient developed the La Puerta portal framework as a way of giving back to the Detroit community and to pave the way for students to benefit from a college education. Bridging the Education Gap. La Puerta, Spanish for “the door”, is a dynamic roadmap for students, parents, and young professionals.

Detroit 520
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CFPB education loan ombudsman report foreshadows active and wide-ranging engagement by “new CFPB” in student loan market

CFPB Monitor

The CFPB Education Loan Ombudsman has issued his annual report covering the period from September 1, 2020 through August 31, 2021. The report includes an analysis of the approximately 5,300 complaints related to private or federal student loans that the Bureau received during that period. Return to repayment and servicer transitions.

Report 78
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Congressional Chairs Concerned About State of Student Loan Industry Seek Answers from CFPB, Department of Education and Student Loan Servicers

CFPB Monitor

The letters arose out of the representatives’ concerns that the agencies have not taken sufficient steps to protect student loan borrowers from alleged predatory tactics. The letters arose out of the representatives’ concerns that the agencies have not taken sufficient steps to protect student loan borrowers from alleged predatory tactics.

CA 60
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Flywire, Mastercard Team On Cross-Border Tuition Payments

PYMNTS

Flywire will work with Mastercard to provide discounted foreign exchange rates on cross-border tuition payments for students, according to a press release emailed to PYMNTS. Students will be able to use their own currencies to pay through Mastercard credit or debit cards. For international students, rules are even murkier as new U.S.

Payments 315