Sat.Oct 24, 2015 - Fri.Oct 30, 2015

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Bank Brands We Admire, How Much To Spend and 5 Steps To Get There

South State Correspondent

It has been said that community banks are not doing enough to differentiate themselves and are not properly segmenting their markets.

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Digital payments: A sweet spot for Millennials

Accenture

Every industry is scrambling to capture Millennial mindshare, and retail banking is no exception. Consider the sheer numbers and earning power of 18 to 34 year olds. Millennials now officially outnumber Generation Xers in the US labor force, according to. Read more.

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OCC warns about increasing credit risk

Abrigo

With the recession fading into the more distant past, banks – in particular, community banks – have seen several years of loan growth. Banks, according to Comptroller of the Currency Thomas Curry, are starting to reach for additional growth by lending to less creditworthy borrowers, a move that increases risk to the institution. Speaking last week to the Exchequer Club , Curry said, “It’s the point in the cycle where we customarily see an easing of loan underwriting standards , as banks drop or

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Retailers Fishing for Distractions Amid Data Security Push

Finer Points

Congress is an intentionally deliberative body. It was structured by our founders to ensure collective participation in shaping government policy, and sometimes that allows certain factions to disrupt the legislative process purely for their own self-interest. Such is the case with the retail industry sidelining the debate over data security by resuscitating tired and largely […].

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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8 Mistakes That Banks Make During The Sales Process

South State Correspondent

Let’s be honest, banks currently struggle turning themselves into sales organization. We know we can improve. The good news is that most bankers really care about the customer and strive to do the best by them. However, when it comes to understanding the sales process, there is much to be desired. Part of the issue is training bankers not to be sales people, but to be true financial advisors.

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Preparing to execute well this tax season

Abrigo

A significant amount of planning is typically involved before most major events. For example, D-day, the most comprehensive invasion to ever take place, was planned and scheduled with extreme detail months before its execution on June 6, 1944. Likewise, accountants each year experience a tax season that requires detailed planning and precise execution.

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How To Use Social Media for Collections

SWBC's LenderHub

Collections and how we collect a debt have changed dramatically over the last 10 years. In the collections industry, we are accustomed to using skip tracing tools such as LexisNexis, Accurint, Credit Reporting, as well as the traditional methods of calling co-signers and references. We have added tools to our arsenal over the years, but have you ever considered adding Social Media to your collection mix?

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There Are Some Profitable Bank Customers That We Don’t Want

South State Correspondent

One of the best lessons that we have learned when it comes to bank marketing is not every potential customer should be a customer. Of course, what that means is that at some point you have to tell a profitable customer that we are not the bank for them and make the introduction to a competitor. This is hard to admit, particularly when you see a customer with strong deposit balances and a healthy appetite for loans that really want to do business with you.

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Trading Places Just Might Transform Your Business

Jack Henry

Author: Travis Smith, TrSmith@jackhenry.com.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Update on arbitration SBREFA panel

CFPB Monitor

Alan S. Kaplinsky. The CFPB has now taken two more significant steps towards issuing a proposed arbitration rule. On October 20, 2015, the CFPB convened its Small Business Regulatory Enforcement Fairness Act (SBREFA) panel to review the proposals it is considering for regulating the use of arbitration agreements in certain consumer financial services contracts.

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Golden opportunities in the EMV rollout

ZootBlog

EMV, is anyone tired of hearing about it? Perhaps we just haven’t heard what consumers need to know. You can’t attend a financial industry conference or read any banking publication these days without some mention of EMV. While the conversation might be getting tiresome, there are some important aspects of the shift that seem to be getting lost in the clamor of who is and who isn’t compliant.

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The Balancing Act Of Maturity And Amortization

South State Correspondent

When it comes to setting a commercial loan’s maturity and amortization, banks tend to rely on tradition. Given tighter spreads and more competitive lending, it is more important than ever to have a working knowledge of how maturity, amortization, risk, loan structure and pricing interplay to produce the highest risk-adjusted return. As we have covered in the past ( HERE ), balloon structures inject liquidity risk into the loan equation and often hurt profitability.

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Cybercrime on the Go – Don’t Forget the Mobile Device

Javelin Strategy & Research

As Cybersecurity Awareness month comes to an end, Javelin encourages everyone to recognize the cyberrisks related to mobile devices. Most people have a reasonable awareness of good security safeguards for their computer – use antimalware regularly, avoid dodgy websites, and don’t respond to that grammatically torturous email from a Nigerian prince – he probably doesn’t actually have your best interests at heart.

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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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Beating a dead horse: CFPB announces default judgment against Corinthian

CFPB Monitor

Barbara S. Mishkin. The CFPB announced that it has obtained a final default judgment against Corinthian Colleges, Inc. from the Illinois federal court in which it sued Corinthian in September 2014. In May 2015, Corinthian filed a petition under Chapter 11 of the Bankruptcy Code and in August 2015, the bankruptcy court entered an order confirming a liquidation plan.

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Banking at the Grocery Store

Banking 2020

Out on the campaign trail, Sen Bernie Sanders (D-VT), has fired up support with calls for higher taxes on the wealthy, raising the minimum wage, and breaking up Wall Street conglomerates. Those are explicitly political issues that deserve debate elsewhere, but one proposal of his is certainly worthy of consideration here: turning post offices into banks.

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No More Bankers’ Hours: Join the Live Chat

Cisco

“Bankers’ hours” started disappearing with the advent of ATMs in the 1970s and 1980s. Today, online and mobile access has made the transactional side of banking a 24/7, anytime, any place proposition. And that’s just the beginning. Innovative financial institutions and startups are also bringing disruptive new business models to deliver higher value banking interactions, such as financial advice and wealth management.

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EMV on the front lines

ABA Community Banking

First-person view: At chip’s early use, some Target guests see red Payments Risk Management Viewpoints Cards Cyberfraud/ID Theft.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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CFPB highlights credit card complaints in fourth monthly complaint report

CFPB Monitor

Barbara S. Mishkin. The CFPB has issued its October 2015 complaint report , the fourth in its new series of monthly complaint reports. The new report highlights credit card complaints and complaints from consumers in the Chicago, Illinois metro area. General findings include the following: As of October 1, 2015, the CFPB handled approximately 726,000 complaints nationally, including approximately 23,400 complaints in September 2015.

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Your Bank Is On TV

Banking 2020

Ok, so the Apple TV is finally here. But how does that matter to us? Does this belong on a blog for financial services professionals? If you do a web search for “Apple TV – financial services,” there’s almost nothing that relates directly to the subject. That’s because the TV is, well, a TV—an entertainment device designed for sit-back consumption, not lean-forward engagement.

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Cybercrime on the Go - Don't Forget the Mobile Device

Javelin Strategy & Research

As Cybersecurity Awareness month comes to an end, Javelin encourages everyone to recognize the cyberrisks related to mobile devices. Most people have a reasonable awareness of good security safeguards for their computer – use antimalware regularly, avoid dodgy websites, and don’t respond to that grammatically torturous email from a Nigerian prince – he probably doesn’t actually have your best interests at heart.

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Innovation starts with "move fast, be ridiculous"

ABA Community Banking

BAI Retail Delivery coverage: Strategies for building a culture of innovation on the go HowTo Community Banking.

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Video of October 7 CFPB arbitration field hearing now available

CFPB Monitor

Barbara S. Mishkin. On October 7, 2015, the CFPB held a field hearing on arbitration. At the hearing, Alan S. Kaplinsky, Practice Leader of Ballard Spahr’s Consumer Financial Services Group, at the invitation of the CFPB, presented the industry’s perspective on arbitration agreements. The CFPB recently released a video of the field hearing. Alan’s remarks can be found at the following segments of the video: 39 to 43 minutes, 56 to 62 minutes and 70 minutes to 74 minutes.

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JPMorgan Chase Uses Esri Mapping For Branch Plans, Resilience And Marketing

Tech and Finance

Although from reading about contemporary banking you might get the idea all the business is getting done from mobile phones, physical branches and ATMs are still key to most banking interactions, from transactions to advice to wealth management. So with 5,500 branches and 18,000 ATMs located across 23 states, JPMorgan Chase relies on geographic information systems (GIS), along with customer data to choose facility locations and to support marketing.

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STANLIB Fahari Income REIT Launched

Bankelele

This week, Stanlib Kenya launched the country’s first real estate investment trust - the Fahari I-REIT. They are aiming to raise Ksh 12.5 billion from 625,000 individual. The investors will gain from eligible real estate investments owned by Stanlib Fahari I-Reit – who will invest in properties that have commercial leases and have a portfolio mix of 75% in property and 25% in cash.

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Sweat the big stuff

ABA Community Banking

Operational risk strategy demands closer attention to every big exposure, no matter where Risk Management Blogs Risk Adjusted Operational Risk.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.