Sat.Nov 23, 2019 - Fri.Nov 29, 2019

The real reason people don’t change banks

Chris Skinner

Interesting conversation about switching accounts. I’ve had a few people saying that banks don’t have loyal customers, but they have trapped customers. By way of example, an email from a friend: I am just exactly as loyal to my bank as they are to me, which is to say not … The post The real reason people don’t change banks appeared first on Chris Skinner's blog. Digital Bank Fintech Grid Numbers Opinion

Consumers will embrace mobile apps, digital wallets amid short holiday shopping season

Mobile Payments Today

With a shorter window to complete holiday shopping this year, consumers are looking to mobile retail apps to find better deals and get ahead of jammed retail outlets. Mobile wallets could see a resulting benefit as consumers look to make their ecommerce purchases as seamless as possible

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Fintech companies use holidays to push product usage

Bank Innovation

The holiday season comes with extra expenses for consumers, and financial companies want to help customers budget. While these efforts highlight financial planning and education, they also serve an important business objective, which is to increase user adoption and engagement on platforms. Peer-to-peer payments network Zelle, which has been active in elevating its brand to […]. Carousel Customer Experience Retail Banking MoneyLion SoFi Zelle

Does ‘Google Checking’ Foreshadow Big Tech, FinTech Payments Changes?

PYMNTS

Banks and credit unions are certainly not on their way out, even as they face more pressure from challenger banks, FinTechs and Big Tech in the coming decade. Consumers, after all, tend to trust their financial institutions (FIs) to safeguard their money – and the data about their money – and they remain largely satisfied doing business with them.

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Intelligent Process Automation: Boosting Bots with AI and Machine Learning

Across all sectors, companies are learning that they can transform their businesses by embracing Intelligent Process Automation, or IPA. With the pairing of AI and RPA, IPA adds a new layer of intelligent decision-making processes to automated RPA tasks. By automating repetitive work, and adding the ability to automate intelligent decision making, intelligent automation frees up your most valuable resources – your employees – to spend more time on higher value and more strategic work. But in order to reap the rewards of Intelligent Process Automation, organizations must first educate themselves and prepare for the adoption of IPA. In our ebook, Intelligent Process Automation: Boosting Bots with AI and Machine Learning.

Are banks adapting in the right way?

Chris Skinner

I picked up a few innovative changes taking place this week within banks. In fact, I should point out that banks are not static beasts, as many claim. They are changing all the time, doing things all the time, adapting all the time. The question is: are they adapting in … The post Are banks adapting in the right way? appeared first on Chris Skinner's blog. Case Studies Digital Bank Grid Opinion

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MoneyLion names Samantha Roady COO in preparation for ‘exponential’ customer growth

Bank Innovation

Personal finance, banking and investment platform MoneyLion has named Samantha Roady chief operating officer as it makes moves to expand its customer base. Roady, who has been on MoneyLion’s board of directors since 2016, was previously a founding partner at GAIN Capital and president of its global retail brokerage business. She told Bank Innovation that her […].

T-Mobile Data Breach Puts Personal Data Of 1M+ Customers At Risk

PYMNTS

A recent data breach exposed the personal data of more than 1 million prepaid T-Mobile customers, reports said on Friday (Nov. The information exposed did not include any financial information, social security numbers or password data. The cyber thief got users’ names, billing addresses, phone numbers, account numbers and plan information. Data about rates and features are considered customer proprietary network information (CPNI).

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How much tax is lost each year? #defi

Chris Skinner

Building on my discussion yesterday about offshore tax havens and decentralisation to avoid governance in both the physical and virtual world, there’s a more fundamental issue at large here. Tax avoidance. Some people hear the words “a tax” and interpret it as “attacks” I heard a figure the other day … The post How much tax is lost each year? defi appeared first on Chris Skinner's blog. Future Grid Opinion

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Asset/Liability Management by the Numbers: How Are FIs Approaching ALM Models?

Abrigo

Key Takeaways A dynamic asset/liability management (ALM) process can inform sound decision-making in both strategy and risk – but not many FIs approach ALM this way. Most FIs outsource their ALM model, rather than using a self-run model. Both have their pros and cons. The majority of FIs report being asset sensitive for earnings and value at risk. Why aren't more FIs using ALM as a decisioning tool?

The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

Uncoventional Ventures’ Lau: Diversity is more than a buzzword in fintech

Bank Innovation

The startup and venture capital ecosystem may profess to be colorblind, but a look at where funding dollars are going presents a different picture. According to recent research, there have been two quarters since 2009 where the proportion of venture dollars going to female founders exceeded 17%. What’s more, according to RateMyInvestor and DiversityVC, 77.1% […]. Fintech Unfiltered Innovation Strategy Startups diversity fintech representation startups Theodora Lau women

The Not-So-Beaten Path To B2B Payments Real-Time Ubiquity

PYMNTS

The global payments ecosystem’s path to faster and real-time payments ubiquity is an evolution, not a revolution. That is to say, mass adoption will take time, and the factors driving that adoption will almost certainly continue to change and shift as end users’ needs do the same. Among corporates, there is an increasing demand that their global payment activity is able to keep up with the pace of doing business.

Ana Botin of Santander on FinTech and Blockchain

Chris Skinner

Really interesting interview here with Ana Botin, Executive Chair of Santander, on Bloomberg. It starts with talking about how Santander can make a difference on climate change with Ana claiming that the bank is voted the most sustainable bank in the world. But when the interviewer, Erik Schatzker, asks her … The post Ana Botin of Santander on FinTech and Blockchain appeared first on Chris Skinner's blog. Blockchain Digital Bank Fintech Grid Innovation Payments Purpose

Ask Your Credit Analysts These Questions to Optimize Deal Flow

Abrigo

Key Takeaways Optimizing loan deal flow involves more than number crunching and processes; don't overlook the human component. Some questions may help identify loan types, industries, and even co-workers who contribute to bottlenecks. Other questions can highlight changes to the work setting that might encourage more efficiency. The human component of optimizing deal flow.

How Banks Are Winning with AI and Automated Machine Learning

Banks have always relied on predictions to make their decisions. Estimating the risks or rewards of making a particular loan, for example, has traditionally fallen under the purview of bankers with deep knowledge of the industry and extensive expertise. But times are changing. Today, banks realize that data science can significantly speed up these decisions with accurate and targeted predictive analytics. By leveraging the power of automated machine learning, banks have the potential to make data-driven decisions for products, services, and operations. Read the white paper, How Banks Are Winning with AI and Automated Machine Learning, to find out more about how banks are tackling their biggest data science challenges.

Weekly Wrap: MoneyLion prepares for growth, as fintechs focus on holiday promotions

Bank Innovation

Welcome to the latest episode of our weekly wrap video series, for the week ending Friday, November 29, 2019. In this episode, Suman Bhattacharyya, deputy editor, and Angely Mercado, associate editor, discuss the following news developments: How MoneyLion’s appointment of a chief operating officer will help fuel its growth plans; The debate among banks and […].

JPMorgan Explores Use Of Blockchain For Vehicle Tracking

PYMNTS

JPMorgan’ s wholesale car financing arm has filed a patent application to use blockchain to track the automobile inventory it finances for car dealers. The application describes a distributed ledger-based version of floorplan lending, a revolving line of credit that allows car dealers to borrow against their retail inventory.

Crypto and banking are one and the same

Chris Skinner

People were surprised to see a headline that garnered much market shock: Markets Crash after reports that Binances Shangai Office Closed in Crypto Crackdown Argh. Crypto meltdown! I was amused to see a headline that garnered much online mirth: Markets Crash after reports that Binances Shangai Office Closed in Crypto … The post Crypto and banking are one and the same appeared first on Chris Skinner's blog. Blockchain Future Grid Opinion

Lenders, step up to true digital mortgage or go home.

Accenture

Serena Williams has 23 Grand Slam singles titles to her credit and is the most successful tennis player—woman or man—of the Open era. Throughout her 24-year professional career, she’s been known for exceptional comebacks and remarkable determination. At the post-match press conference following her 100th singles win at the 2019 US Open, she said, “When…. The post Lenders, step up to true digital mortgage or go home. appeared first on Accenture Banking Blog. Credit Digital Mortgage

B2B Pocket Playbook: End-to-End Guide to Sales Enablement

Sales enablement is the strategic process of providing sales teams with the content, guidance, and mentorship needed to engage targeted buyers. It’s all about equipping sales professionals with the tools they need to put their best-selling foot forward. And if sales teams want to continuously sell better -- and faster -- their sales enablement process must have a game-winning strategy. It's time for you to start selling smarter - and hitting your sales number - with the best B2B database in the market. Get started today.

Japan cashless incentives could be extended as part of stimulus

Bank Innovation

Japan’s measures for encouraging the spread of cashless payments will likely need more funding beyond the end of March and could be extended as part of a planned government stimulus package. The International Monetary Fund recommended Monday that Japan consider lengthening the time frame of its measures to support consumption after an October sales tax […]. Bloomberg Carousel Customer Experience Payments Retail Banking cash Japan payments

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People’s Bank Of China: Hundreds Of Country’s Banks At Risk

PYMNTS

This past year has been difficult for Chinese banks, and the country’s central bank, People’s Bank Of China, said that about 13 percent of the country’s financial institutions were considered “high risk,” according to Bloomberg. . People’s Bank Of China ran a report — its 2019 China Financial Stability Report, published on Monday (Nov. 25) — and found that about 586 banks and financial institutions were highly risky, and in need of some sort of change.

Things worth reading: 26th November 2019

Chris Skinner

Things we’re reading today include … Women savers are ‘more loyal to their bank than men’ Bank of America CEO: People still want regulation, security amid tech competition ‘Bank of Mum’ helped fund Prince Andrew’s £13m Swiss chalet Charles Schwab agrees to buy TD Ameritrade for $26bn TSB to close … The post Things worth reading: 26th November 2019 appeared first on Chris Skinner's blog. Reading

Why banks must reinvent programme delivery

Accenture

The face of banking is changing—our big high-street banks are now having to compete, not only with each other, but also with the growing ranks of challenger banks and other third parties. To sustain their importance to the economy and remain relevant to their customers, this means banks have no choice but to innovate and…. The post Why banks must reinvent programme delivery appeared first on Accenture Banking Blog. Uncategorized Bank Innovation Change Management Program Delivery

How Banks Are Winning with AI and Automated Machine Learning

Banks have always relied on predictions to make their decisions. Estimating the risks or rewards of making a particular loan, for example, has traditionally fallen under the purview of bankers with deep knowledge of the industry and extensive expertise. But times are changing. Today, banks realize that data science can significantly speed up these decisions with accurate and targeted predictive analytics. By leveraging the power of automated machine learning, banks have the potential to make data-driven decisions for products, services, and operations. Read the white paper, How Banks Are Winning with AI and Automated Machine Learning, to find out more about how banks are tackling their biggest data science challenges.

Fintech task force deliberates pros and cons of ‘big data’

Bank Innovation

More than 2.5 quintillion bytes of data are created every single day. As such, lenders are collecting vast amounts of consumer information and calling it “big data,” a key product to generate insights, support decision making, and enable automation. Access to “big data” gives financial institutions more power over their consumers’ personal information and, in […].

Malicious Apps Gained Access To Some Facebook, Twitter Users’ Personal Info

PYMNTS

After using their accounts to log into specific Android apps downloaded from the Google Play store, Twitter and Facebook noted that the personal information of hundreds of users might have been accessed improperly. The tech firms received a report from researchers who came across the oneAudience software development kit (SDK) that provided third-party developers with access to personal information, CNBC reported.

Things worth reading: 29th November 2019

Chris Skinner

Things we’re reading today include … RBS takes on Monzo with standalone digital bank Bó It’s the end of the World Trade Organisation as we know it Barclays chief Jes Staley could have pension payment cut in half Loan sharks cash in on Black Friday spending spree Antony Jenkins and … The post Things worth reading: 29th November 2019 appeared first on Chris Skinner's blog. Reading

CIBIL Study Shows Millennials Are Actively Checking Their Credit Scores

BankBazaar

While millennials are borrowing more than pre-millennials and post-millennials, they are still conscious about how much debt they are taking up…. Did you know that India’s millennials fall in the biggest borrowers’ category within the country?

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Pressure Points: How to Ensure Your B2B Pipeline Passes Inspection

This eBook highlights best practices for developing a pipeline management process that helps sales leaders and their team C.L.O.S.E (you’ll see what we mean in this eBook) more revenue through data-driven prospecting, stage analysis, and subsequent sales enablement.