South State Correspondent

FEBRUARY 23, 2015

'In the quest for greater profitability, one strategy that we are employing here at CenterState Bank is the move to be less transactional and more relationship based products. While lots of banks say they are about the relationship, few banks can point to anything more concrete other than delivering “the personal touch.” Having good people and an accessible CEO is just the price of entry for relationship banking.

Strategy 235

Strategy Marketing 235

Abrigo

FEBRUARY 25, 2015

'By Brad Spence, Director of Enterprise & Valuation Teams, Sageworks. Think performing quality business valuations is important? Consider this statistic: Roughly one in every three business-sale engagements for brokers over the last 12 months ended without a transaction, and unrealistic asking prices were a major factor in the failed deals, a recent survey says.

Guidelines 200

Guidelines Survey Analysis Capital 200

Celent Banking

FEBRUARY 27, 2015

'Over a year ago, we published a 2014 edition of our annual Top Retail Payment Trends Report ( 2015 edition is here ), in which we distinguished between app-based wallets – majority of mobile payments solutions in the market at that point – and device-based wallets. We suggested that payments would become ever tighter integrated into the device and the operating system (OS) and that we will see the emergence of device-based wallets, “which store securely on the phone a token as

Mobile 152

Mobile Samsung Google Apple 152

Independent Banker

FEBRUARY 24, 2015

'Winning connections with Gen Y customers come with a few unspoken protocols of marketing and communication etiquette. By Kathryn Jackson Fallon. Four Rules of Engagement. 1. Seek permission. Texting millennials enters their private zone. Ask permission before texting or emailing them, and don’t abuse the privilege of your direct access with over-communication. 2.

Millennials 100

Millennials Community Bank Community social media 100

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South State Correspondent

FEBRUARY 26, 2015

'One of the biggest assets a bank has goes untapped in probably 95% of banks. Everyday term sheets are produced on loans, customer problems are handled and new ideas arise. Unfortunately, management hasn’t put a system in place, and because bankers are busy it is hard to carve out 20 minutes to share their experience and knowledge with their co-workers.

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System Management 224

Celent Banking

FEBRUARY 24, 2015

'Last week, Samsung announced the acquisition of LoopPay, a US-based smartphone payment solution vendor. It has been receiving attention as it may be poised to bring further growth to Samsung’s smartphone. The strength of LoopPay technology is broad versatility. Its technology enables smartphone payment at a touch to a magnetic card reader. Most existing smartphone payment services require the implementation of a dedicated payment terminal, and ApplePay is not an exception.

Samsung 143

Samsung Payments Mobile Technology 143

Jack Henry

FEBRUARY 25, 2015

'Author: Clarke Farmer, CFarmer@ProfitStars.com. CEOs and Chief Lending Officers, have you ever met a young lender that seemed to see his/her shadow while out on a business development call? Then, just like the groundhog, that lender will retreat back to the burrow with nothing more than a prospect’s business card. If so, then you are not alone. In the last 60 days, I had several conversations with bank executives in Minneapolis, Oklahoma City, Fresno and Atlanta on that very topic.

Oklahoma City 91

Oklahoma City Fresno Oklahoma Minneapolis 91

South State Correspondent

FEBRUARY 25, 2015

'If you want an eye-opening experience, at your next bank board meeting ask your board three questions: 1) What is your bank’s long-term strategy; 2) What is the current value proposition; and 3) What are the major changes that are currently taking place in the banking industry? Chances are you will be disappointed. Your bank is not alone, as we routinely ask the above questions to bank boards during strategic planning sessions all across the country and find the answers lacking.

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Meeting Strategy Industry 223

CFPB Monitor

FEBRUARY 23, 2015

'Stefanie Jackman. On February 19, 2015, the CFPB released its credit report study, entitled “ Consumer voices on credit reports and scores.” After conducting focus groups with 308 consumers in four major metropolitan areas, the study concludes that while many consumers do access their credit scores and credit reports in various ways, confusion about both still persists.

Study 89

Study Report Groups Industry 89

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Celent Banking

FEBRUARY 25, 2015

'South Korea’s government has begun to move to permit internet-only banks. It is in discussion with a group of financial institutions, vendors and other institutions, and the outline for internet-only banking services will be set up around April. In South Korea, most banks, we can say all banks, already offer direct banking including internet, mobile and smartphone, and many customers are accustomed to them.

Case Study 140

Case Study Study Conference Maine 140

Independent Banker

FEBRUARY 24, 2015

'Carly Fiorina, former CEO and chair of Hewlett-Packard, is a keynote speaker at ICBA’s Community Banking LIVE conference in Orlando. Photo by Timothy D. Easley. ICBA convention keynote speaker Carly Fiorina, a former Hewlett-Packard chief, shares her perspective on business innovation and leadership. Carly Fiorina made headlines in 1999 as the first woman to lead a Fortune 500 company.

Leadership 88

Leadership Community Bank Community Industry 88

South State Correspondent

FEBRUARY 24, 2015

'In loan pricing and structuring, our loan trading and hedging desk often sees dozens of loans per day. We look at loans from banks all across the nation, including our own, and one area that could be improved is the quantification of lease risk in commercial real estate.

National 199

National Industry 199

Gonzobanker

FEBRUARY 25, 2015

'In January a lifelong friend of mine married a super cool woman he met on a blind date. No Tinder, FarmersOnly, eHarmony, or ChristianMingle – just a good, old-fashioned love match arranged by a mutual friend. Ah… love. Makes you think of your core vendor, no? Core vendors are kinda like a blind date. You envision a gorgeous, funny and smart mystery person, but really you just hope your date’s visible scabies scarring is minimal and that you don’t end up hog-tied in the back of a creepy p

Phoenix 85

Phoenix System Marketing Strategy 85

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CFPB Monitor

FEBRUARY 23, 2015

'Barbara S. Mishkin. In his prepared remarks for an appearance last week at the Exchequer Club, CFPB Deputy Director Steven Antonakes discussed the CFPB’s risk-based approach to supervision. (The Exchequer Club’s members include senior professionals from trade associations, federal regulatory agencies, law firms, congressional committees and national press.).

Policies 78

Policies Leadership Regulation Marketing 78

Independent Banker

FEBRUARY 25, 2015

'Coping just fine, community banks in energy-producing regions manage the oil-price plunge. By Howard Schneider. Crude oil prices have dropped more than 50 percent from last July to this January, and they haven’t hovered this low since 2009. Yet community bankers serving the oil industry say they’ve been expecting a drop in the notoriously cyclical price of crude.

North Dakota 81

North Dakota Texas Louisiana Community Bank 81

Matt Wilcox Pro

FEBRUARY 27, 2015

'Ever sat down for a chat with a Peppered Moth? Prior to the Industrial Revolution, the Peppered Moth flourished in the forests of England. Well, the light-colored ones did. They alit on tree trunks and blended in. Life wasn’t so easy for their dark-colored siblings. They struck such a contrast with the surrounding trees that they [.

How To 76

How To Industry 76

Javelin Strategy & Research

FEBRUARY 25, 2015

'Many of the headlines in the wake of J.P. Morgan’s investor day fixate on the news that the banking giant plans to close hundreds of bank branches. On the face of it, that is factual. But this is akin to focusing on layoffs without accounting for hiring in other parts of a company that can drive future growth and employment. The reality is Chase’s news is an example of getting leaner, not lopping.

San Jose 71

San Jose ATM Mobile Strategy 71

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CFPB Monitor

FEBRUARY 25, 2015

'Barbara S. Mishkin. As he has done in prior years , Director Cordray spoke earlier this week to the National Association of Attorneys General. His prepared remarks focused on the familiar theme of “the four Ds” that create obstacles for consumers in the financial services marketplace–deceptive marketing, debt traps, dead ends, and discrimination.

National 69

National Regulation Lending Resources 69

Independent Banker

FEBRUARY 24, 2015

'The Time Is Now. By Camden R. Fine, President and CEO of ICBA. Community bankers aren’t the only ones who think so. Nearly everyone in Washington now agrees, to one degree or another. Most members of Congress, including the leaders of both political parties, say it’s time. Top regulators also concur, and some have even offered a proposal or two of their own.

Community Bank 76

Community Bank Washington Community Regulation 76

Banking 2020

FEBRUARY 26, 2015

'2014 marked the year we became all too familiar with terms such as data breaches, data protection and payment solutions, thanks to high-profile security breaches to Target, Staples, Kmart, and The Home Depot, to name a few. So, what has changed a year after the Target breach, besides costing the company tens of millions of dollars, losing customer loyalty, and leaving almost 12 million consumers vulnerable to identity theft?

Payments 68

Payments Bitcoin Mobile System 68

Javelin Strategy & Research

FEBRUARY 23, 2015

'A little startup called Digit is getting a bit of ink these days for making saving money as easy as finding loose change between your sofa cushions. But it’s also providing the latest fodder for those who say, “Can’t we all agree that PFM is dead?”. You’ll get no grief from me if we put a stake in the term “PFM.” It’s a term that causes many bankers to lock up mentally because they can’t envision a way for personal finance management to escape the historical shackles of old-fashioned PFM in a t

Management 67

Management Taxes Mobile America 67

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ABA Community Banking

FEBRUARY 21, 2015

'Biometric authentication—and beyond—gain traction Risk Management Blogs Making Sense of it All Security Cyberfraud/ID Theft.

Risk Management 77

Risk Management Security Management 77

Independent Banker

FEBRUARY 24, 2015

'Total Return. A combination of factors determine every bond’s ultimate performance. By Jim Reber. During my 20-plus years of dealing with community bankers, either as an investment strategist, sales rep or business-development manager, I have come to understand that certain buzz words fall on deaf ears. As a consequence, supply-siders, like your bank’s brokers, tend to avoid using them during a sales pitch.

Management 70

Management Community Bank Community Comparison 70

Banking 2020

FEBRUARY 25, 2015

'Here’s a fun little stat from across the pond: The oldest customer of financial services conglomerate HSBC to have downloaded its banking app is aged 108. Ok, so that just qualifies as a novelty item, but it’s part of a larger report from the British Bankers’ Association that focuses on the growing phenomenon of online banking among older consumers.

Online 68

Online Millennials Video Technology 68

CFPB Monitor

FEBRUARY 25, 2015

'Alan S. Kaplinsky. We recently wrote about two studies , one by Professor Ronald Mann and the other by Professor Jennifer Lewis Priestley, that cast serious doubt on the benefit to payday loan borrowers of an ability-to-repay requirement and limits on rollovers for payday loans, two elements that the CFPB is expected to include in its payday loan proposal.

Study 65

Study Austin Texas Lending 65

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