Thu.Nov 19, 2020

Leveraging AI to transform service, sales, and advice in banking

Mobile Payments Today

MobilePaymentsToday.com interviewed eGain’s Evan Siegel, Vice President of financial services and AI solutions. Discover how AI is improving customer experience and their financial well being

Citi Partners With Mastercard For Google Pay Plex Accounts

PYMNTS

Citi and Mastercard are teaming up as network partners for the digital checking and savings account Citi Plex on Google Pay, available for both Android and iOS. . Alpesh Chokshi, head of business development, Citi Global Consumer Bank, said in a statement on Wednesday (Nov.

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Why You Need to Resolve Your Credit Union’s Technology Limitations

Strategically Speaking

There’s little doubt that a robust digital banking platform has become a necessity for credit unions. It’s important for attracting and retaining members now that branches have limited hours and many normal routines of lobby-based banking have been interrupted. But this is more than an interruption.

Wells Fargo Debuts Digital Supplier Payment Tool

PYMNTS

Wells Fargo is beefing up its digital payments arsenal with a new service aimed at business customers. The financial services giant on Thursday (Nov.

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5 Things a Data Scientist Can Do to Stay Current

DataRobot together with Snowflake – a leading cloud data platform provider — is helping data scientists stay current with the latest technology and data science best practices so that they can excel in an increasingly AI-driven workplace. Five Things a Data Scientist Can Do to Stay Current offers data scientists guidance for thriving in AI-driven enterprises.

Xoom adds direct domestic transfers to bank accounts, debit cards

Payments Source

Xoom, PayPal’s international remittance unit, has launched a direct money transfer feature for its U.S. customers to send funds domestically to bank accounts and debit cards. PayPal Remittances Xoom P-to-P payments

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More Trending

Contactless payments rise from pandemic lows, but mall foot traffic still weakened

Payments Source

In addition to monitoring the spike in contactless payments because of the COVID-19 pandemic, Verizon Business has also cited the expected decrease in foot traffic at the largest malls in the U.S. through its mobile data metrics. Contactless payments Mobile payments Coronavirus

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Luxury eCommerce Retailer Farfetch Officially Opens ‘Store’ For Used Goods

PYMNTS

Online retailer Farfetch is out to prove that the market for luxury merchandise fits fine with used goods. The eCommerce company is launching its Farfetch Second Life program in the U.S., according to Elle , a fashion industry publication.

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BNP Paribas considering sale of Italian payments business Axepta

Payments Source

BNP Paribas SA is considering the sale of its Italian payments unit Axepta SpA, according to people with knowledge of the matter, adding to a spate of deals in the rapidly consolidating sector. M&A BNP Paribas

Google, Mobile Wallets Pave Roadmap To Super Apps

PYMNTS

The pandemic has had an impact on digital wallet usage – in other words, up and to the right. Blackhawk Network noted that mobile wallet adoption in the U.S. stood at 38 percent usage among consumers before the pandemic, and as late as this fall it stood at 55 percent.

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The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

Jack Dorsey’s Square invests $18 million in Italy’s app Satispay

Payments Source

Square Inc., the payments company run by Jack Dorsey, is among new big investors in Italy’s mobile digital payment platform Satispay SpA, in a move aimed to expand its operations across European markets, according to a statement by Satispay. Square M&A

COVID-19 Pivot: Boston Restaurateur Turns Idle Space Into Cozy Money Maker

PYMNTS

Like restaurant owners and operators everywhere, restaurateur Chris Campbell of Boston’s Troquet on South has found the past eight months to be full of challenges.

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Alt Lending week ending 20th November 2020

Daily Fintech

Amigo Loans customer complaints soar. While Amigo is only a minnow in the Alt lending scene it is in some ways a microcosm of what can go wrong during a Black Swan event such as a pandemic. In many ways it is almost textbook. For a starter this company will only lend to you […].

Real Time Heats Up In B2B, While Blockchain Gains Traction

PYMNTS

This week’s round-up of the latest innovations in payment rails for B2B payments shows a key focus on real-time transactions and embrace of emerging, faster payment rails.

The Empowered Consumer

When it comes to working with the empowered consumer, AI has the power to help your business thrive by leveraging your own data to better understand your customers. Read our ebook, The Empowered Consumer, to learn more about how AI can help you connect with your customers.

XBRL News: ESEF, sustainability standards and business models

Daily Fintech

Here is our pick of the 3 most important XBRL news stories this week. 1 ESEF audit The introduction of the new European Single Electronic Format (ESEF) includes a set of requirements around assurance of digital disclosures – but how will “ESEF audit” actually work?

PayPal Boosts Xoom’s Money Transfer Capabilities In US

PYMNTS

PayPal is upping its mobile payments game. PayPal on Thursday (Nov. 19) unveiled a major upgrade to Xoom , enabling customers across the United States to use the mobile payments app to send money straight to the bank account of a family member, friend or another recipient.

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In Affirm IPO, point of sale credit's immediacy jolts valuations, threatens banks

Payments Source

Companies like Affirm and Klarna have been a beacon for investors, leading to at least one multibillion-dollar planned IPO in support of a point-of-purchase lending model that could set the stage for use cases well beyond credit. Affirm Point-of-sale Credit IPOs

Klarna Counts 11M Users, Acceptance At 60K US Stores

PYMNTS

Klarna , which works in global payments and shopping services, has expanded to over 60,000 in-store payment services around the country to allow for buy now, pay later (BNPL) services, according to a press release. The expansion will now cover retail brands including H&M , O.N.S.

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B2B Pocket Playbook: End-to-End Guide to Sales Enablement

Sales enablement is the strategic process of providing sales teams with the content, guidance, and mentorship needed to engage targeted buyers. It’s all about equipping sales professionals with the tools they need to put their best-selling foot forward. And if sales teams want to continuously sell better -- and faster -- their sales enablement process must have a game-winning strategy. It's time for you to start selling smarter - and hitting your sales number - with the best B2B database in the market. Get started today.

TBT: Banking on Daylight Savings Time

Matt Wilcox Pro

If you live in a part of the U.S. that springs forward and falls back, which is most of the U.S., your body may finally have adjusted to having fallen back 20 days ago. Today’s TBT looks at the effects of biannual time shifts beyond sleep issues. Originally posted on November 11, 2019.

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40+ States Could Join Antitrust Lawsuit Against Facebook

PYMNTS

Facebook could soon be staring down a lawsuit as the Federal Trade Commission and numerous states attorneys general finish up one or more antitrust cases against the social media giant, Reuters reports.

Money laundering reform from Congress is needed more than ever

Payments Source

Bankers must identify money launderers and traffickers, and yet although not precluded, the current legal framework actually limits the sharing of data about potential suspicious activity and customers between institutions, says Giant Oak's Gary Schiffman. Risk Payment fraud Payment processing Money laundering

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Optimizing B2B eCommerce Payments From The Moment Of Onboarding

PYMNTS

While optimizing B2B payments is often about combating friction at the moment of transaction, the truth is, the B2B payment experience often happens way before any money is ever actually moved.

Data Science Fails: Building AI You Can Trust

The new DataRobot whitepaper, Data Science Fails: Building AI You Can Trust, outlines eight important lessons that organizations must understand to follow best data science practices and ensure that AI is being implemented successfully.

What Is A Credit Freeze? Things You Should Know Before Opting For One

BankBazaar

With data breaches becoming fairly commonplace these days, here’s how you can prevent unwanted people from gaining access to your private information and credit. Data breaches seem to have become the order of the day.

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Refreshed Curbside 2.0 Pickup Routine Points To Post-COVID Staying Power

PYMNTS

The trend of businesses offering curbside pickup isn’t even a year old yet but the widely embraced COVID-era service solution is already undergoing a makeover.

E-commerce surge rekindles debit fee fight between merchants and industry

Payments Source

The Federal Reserve is facing pressure to allow retailers to route PIN-less debit-card purchases over their choice of networks. It’s a new stage in an old battle, fueled by the shift toward online shopping during the pandemic. Payment cards Debit cards Durbin Amendment

NEW DATA: 44 Million Consumers Want Rewards, But Restaurants Aren’t Delivering

PYMNTS

The restaurant business has changed dramatically in the past six months, and so have customers’ habits.

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Pressure Points: How to Ensure Your B2B Pipeline Passes Inspection

This eBook highlights best practices for developing a pipeline management process that helps sales leaders and their team C.L.O.S.E (you’ll see what we mean in this eBook) more revenue through data-driven prospecting, stage analysis, and subsequent sales enablement.