Insights on Business

JULY 30, 2018

These words were commonly said during the rise in popularity of secure internet browsing, voice recognition, or mobile devices and apps. While these now ubiquitous technologies are used by practically everyone across the industry and beyond, there still is evolving to do in the financial industry.

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eBook Fintech Leadership Big Data 79

PYMNTS

DECEMBER 26, 2019

That’s especially true in payments, where technology can lead to seismic shifts in the way we pay, where we pay and even when we pay, as commerce becomes ever global and a 24/7 activity. Underpinning it all, according to our seers, is, of course, technology. Regardless of the source, the sentiment rings true.

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eBook Payments Course Trends 137

PYMNTS

DECEMBER 30, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Use of technology in retail is no longer a trend, evidenced by a proliferation of solutions in 2016. Payments 2016: The Year Of The “Ecosystem,” Redefined.

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eBook Payments Customer Experience Retail 140

PYMNTS

DECEMBER 31, 2018

Carleigh Jaques, SVP, global head of merchant digital products at Visa , contributed the following piece as part of PYMNTS’ 2018 year-end eBook. As technologies transform commerce, consumers expect greater flexibility, responsive functionality and more control at the point of sale. Mobile-Enabled, Mobile-First, Mobile-Only.

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eBook Mobile User Experience Training 162

PYMNTS

JUNE 16, 2020

The decision by the European Commission, an arm of the 27-nation bloc, follows complaints by Spotify, the music streaming giant, and an unnamed eBook distributor. At issue is Apple’s mandatory use of its proprietary in-app purchase system (IAP), which limits the ability of developers to inform iPhone and iPad users of cheaper alternatives.

Apple 133

Apple eBook Taxes Fraud 133

South State Correspondent

APRIL 27, 2022

We have prepared a free ebook that contains brainstorming questions to help you better understand total experience. It modernized its website, mobile banking interface, and chatbot capabilities for customer self-service. The bank’s technology seemed to make their people an impediment. You can download it HERE.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

PYMNTS

DECEMBER 30, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. We as customers live in a world where we want easy, instant, customized, mobile and dynamic options to suit our personal situation.

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Retail eBook Payments blockchain 129

PYMNTS

DECEMBER 26, 2018

The following piece was written by Rob Eleveld, CEO of Whitepages Pro , as a contribution to our 2018 year-end eBook. . In just a few clicks on a mobile phone, consumers can easily order and pay for cross-border goods and services. Payments 2018 was a year of accelerated disruption.

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eBook Fraud Data Payments 149

PYMNTS

SEPTEMBER 25, 2019

In case you haven’t heard: Apple and the famous Oprah Book Club have announced a partnership to, in the words of the technology company, “build a vibrant, global book club that has the power to both transport and transform people – turning every book into an opportunity for self-discovery, and bringing the world together through reading.”.

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Apple eBook Online United States 117

PYMNTS

MAY 13, 2019

As technology reshapes the way buyers access goods and services, consumer expectations are moving targets, and merchants that hope to survive can’t afford to fall behind. From Reis & Irvy’s to Vengo , merchants and technology companies are reinventing the world of vending technology through smart devices.

Retail 177

Retail Marketing eBook Atlanta 177

PYMNTS

DECEMBER 26, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Here is the response from James Jenkins, director of payment security at CA Technologies …. Download the eBook. eCommerce today is worth $1.71

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Payments eBook Analytics CA 123

PYMNTS

SEPTEMBER 25, 2019

In case you haven’t heard: Apple and the famous Oprah Book Club have announced a partnership to, in the words of the technology company, “build a vibrant, global book club that has the power to both transport and transform people – turning every book into an opportunity for self-discovery, and bringing the world together through reading.”.

Apple 108

Apple eBook Online United States 108

PYMNTS

OCTOBER 20, 2020

Based on recent research, the Blackhawk team has found that mobile wallet adoption in the U.S. One thing holds true for the changing scop of payments and FinTech: Businesses and consumers alike need to prepare for the continued, swift shift to mobile. Based on recent research, we know that mobile wallet adoption in the U.S.

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Survey Mobile Retail User Experience 218

PYMNTS

DECEMBER 29, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Here is the response from Michelle Tinsley, director of mobility and secure payment solutions, internet of things group, retail solutions division at Intel ….

Payments 125

Payments eBook cryptocurrency Retail 125

PYMNTS

DECEMBER 27, 2018

Glenn Fodor, SVP and head of First Data Insights, contributed the following piece as part of PYMNTS’ 2018 year-end eBook. The stores employ proprietary technology that tracks what shoppers pick up from shelves and automatically charges them when they walk out of the store.

Data 173

Data Retail eBook Online 173

PYMNTS

MARCH 28, 2019

News recently emerged that Amazon wants to roll out kiosks in India that will enable consumers to purchase hardware, including its Kindle eBook reader, the Echo, its smart speaker and the Fire TV Stick. As Bloomberg has noted, kiosks have gained significant attention – that is, capital – from major retail and technology players.

Marketing 158

Marketing Retail eBook Illinois 158

PYMNTS

NOVEMBER 6, 2018

Determining scope requires identifying the people, processes and technologies that interact with or could impact cardholders’ data security. Noltensmeyer spoke with PYMNTS about a recent TokenEx eBook focusing on PCI controls and General Data Protection Regulation (GDPR) data privacy concerns.

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Compliance Data Security eBook 179

PYMNTS

DECEMBER 20, 2018

From cash to digital, from plastic cards to mobile wallets, from cash registers at the front of restaurants to tablets brought to tables (redefining the concept of “dine and dash”) — the way we pay shifts along with the availability of technology, and tech shifts as commerce demands new features.

Payments 211

Payments Course Bitcoin Mobile 211

PYMNTS

OCTOBER 22, 2020

While the adoption of mobile banking technology has been on the rise over recent years — reaching majority preference in U.K. We’ve seen a surge in online/mobile adoption; at the start of COVID (April), mobile banking registrations jumped some 200 percent, and overall mobile traffic rose 85 percent.

Fraud 130

Fraud Mobile Online Analysis 130

PYMNTS

APRIL 12, 2019

As the 2010s roll off into the 2020s, the fact remains that technology is blurring the lines that used to exist before the (continuing) digitization of commerce. PYMNTS queried nearly two dozen C-level executives from companies at the forefront and intersection of technology and innovation.

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Innovation Payments Course Data 215

PYMNTS

JANUARY 22, 2021

In " A Look Forward: What Executives Wish for America and the World in 2021 ," Herrero discusses how his firm's community-based digital literacy and entrepreneurship programs are harnessing technology and connectivity to improve education provision and livelihood outcomes for previously disadvantaged groups.

Marketing 184

Marketing Community US Groups 184

PYMNTS

DECEMBER 31, 2018

Matt Redwood, head of self-service at Diebold Nixdorf , contributed the following piece as part of PYMNTS’ 2018 year-end eBook. Self-checkout has been around for 15 years — we’re all accustomed to seeing SCO point-of-sale terminals at the grocery store. This couldn’t be further from the truth.

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Innovation Retail eBook Branding 150

PYMNTS

FEBRUARY 21, 2018

In 2016, visual search technology company Slyce announced the launch of its Snap-to-Coupon retail product, which allows customers to snap a photo of a retailer coupon and instantly generate a mobile-optimized version. And it’s a constant evolution for retailers, who are deploying the use of new technologies. “We

Retail 105

Retail eBook Examples Online 105

FICO

FEBRUARY 16, 2022

Scams where consumers are tricked into sending real-time payments via mobile app (known as Authorised Push Payment fraud in the UK) were flying under the radar for US consumers; only 5% reported that as a top fraud concern. Read our US eBook and other regional eBooks ( UK ) for specific stats. by Sarah Rutherford.

Survey 52

Survey Fraud US Customer Experience 52

FICO

FEBRUARY 16, 2022

Scams where consumers are tricked into sending real-time payments via mobile app (known as Authorised Push Payment fraud in the UK) were flying under the radar for US consumers; only 5% reported that as a top fraud concern. Read our US eBook and other regional eBooks ( UK ) for specific stats. by Sarah Rutherford.

Survey 52

Survey Fraud US Customer Experience 52

FICO

JANUARY 11, 2022

Last year we published a highly successful The 11 Commandments of Digital Banking eBook that introduced the 11 commandments: Digital lift-and-shift is not a strategy! Be fascinated by your customers, not your technology. Future-proofing your organization now involves studying behavioral science and how people engage with technology.

Digital Banking 98

Digital Banking Customer Experience eBook UX 98

PYMNTS

APRIL 19, 2018

Merchants from QSRs to large eCommerce retailers are turning to technology such as digital kiosks to drive traffic into their stores. If they don’t, they risk losing business to competitors that embrace the technology, according to the PYMNTS Unattended Retail Tracker. Besides QSRs, this technology is popping up at hotels.

Retail 102

Retail eBook Customer Experience Ohio 102

PYMNTS

APRIL 22, 2020

Notwithstanding the origin of the coronavirus, the large-scale outbreak can be primarily attributed to highly increased mobility (airplane and high-speed rail in China, especially), resulting in a higher concentration of people, and a lagging behavioral change in personal sanitation and isolation. directly to hospitals.

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Trends Video Mobile Google 187

PYMNTS

OCTOBER 21, 2020

This technology is now available through the mobile devices we are so used to using in our daily lives. Your marketing lead got a virtual card directly on their mobile device, in the exact amount. Say you needed to pay for that sponsored LinkedIn campaign.

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Payments US Mobile Cards 166

PYMNTS

APRIL 13, 2020

The business model isn’t completely figured out, or the technology to support it isn’t there, or people aren’t ready socially. Thanks to the world of digital and mobile commerce we are living in today, we have the necessary tools to survive during a time when businesses and schools are closed in the U.S. That’s what’s happening now.

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Innovation Online Guidelines Cards 258

PYMNTS

JULY 23, 2020

For easy payment, there are existing solutions that utilize NFC technology, such as tap-and-go credit cards and mobile wallets. In June, it launched a contactless solution that enables restaurant guests to order from the table using their mobile device.

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Apple Google Branding Mobile 158

FICO

FEBRUARY 12, 2023

His insights on humanizing interactions come from his larger piece on digital banking called The 11 Commandments of Digital Banking eBook. It’s difficult, but embracing new technology means that we have the opportunity – nay, the imperative – to focus on humanizing the customer experience. Read the full customer development post 4.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

PYMNTS

JULY 22, 2020

They will need to re-evaluate their technology and partners, break down silos and ensure that they have the support and framework to be agile and flexible — or they risk being left behind.”. Read more executives’ insights in How 35 Execs Are Powering The Great Digital Shift Of 2020 (And Beyond).

Operations 185

Operations Video Payments Technology 185

FICO

APRIL 20, 2021

While mobile phone-based digital account opening is now identified as the preferred method in all countries for account opening with providers previously used (with a response average of 61%), it was interesting to learn that young people aged 18-24 — perhaps the most digitally savvy generation — prefer using apps over websites. Learn More.

Survey 52

Survey eBook Mobile Regional 52

PYMNTS

JANUARY 20, 2021

The pandemic has generated a surge in mobile wallet usage so that payments can be made without ever touching a card. Additionally, new and reissued cards are being delivered with contactless technology.

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Payments Innovation Tools Cards 178

FICO

MARCH 10, 2022

your mobile phone). 22% of credit card customers worldwide report that their card provider does not have an accurate mobile number for them. Debit card providers face similar rates of inaccuracy in customer contact information, with 18% of customers reporting inaccurate mobile numbers and 28% reporting inaccurate home addresses.

Fraud 52

Fraud Survey Cards Customer Experience 52

Gonzobanker

AUGUST 6, 2014

In the ebook Information Chaos vs. Information Opportunity , AIIM President John Mancini discusses four topics that every digital business must address. This is the way a digital business will use technology. Contact Cornerstone today to talk about bringing your overall technology management to best practice levels.

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Risk Management eBook Management Technology 96