FICO

AUGUST 19, 2022

For decades, businesses automated individual departments or deployed specific uses cases, not foreseeing that their data would ever need to be interchangeable and interoperable as part of a comprehensive digital strategy. Enterprise intelligence solutions optimize and monetize the use of people, data and analytics across the company.

Customer Experience 52

Customer Experience Analytics Strategy Management 52

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing.

Trends 48

Trends Cyber Security Big Data Analytics 48

Perficient

NOVEMBER 6, 2020

It takes deliberate, thoughtful planning to orchestrate the right people, processes, products, and, yes, technologies to do it well and to do it consistently. This is especially true for digital experiences where the user experience will dominate the customer experience more than any single factor.

Customer Experience 427

Customer Experience UX User Experience Branding 427

NCR

JUNE 16, 2017

Today’s range of digital tools offer banks great opportunities to boost the level of service they offer and optimize their costs through effective use of the latest technology. And as more customers become digitally-focused across everything they do, banks must react accordingly in order to meet consumer demands.

Big Data 65

Big Data Data Analytics Strategy 65

Filene

FEBRUARY 13, 2018

Just like credit union’s face every few years with their own sites, the filene.org site was starting to show its age as technology was changing around us. Our own studies have shown that credit union’s online presence matters. This is the same process we would do to help credit unions with their digital strategies.

Digital Strategies 28

Digital Strategies Strategy US Online 28

NCR

JUNE 3, 2016

In the financial services industry, remote deposit capture first entered the market in the early 2000s, and now according to a recent survey by the American Bankers Association, one in seven Americans use mobile check deposit. How are you differentiating in this increasingly competitive market? banking industry by many. Delightful, no.

Mobile 40

Mobile Customer Experience Software Strategy 40

Fintech Labs Insights

AUGUST 11, 2016

Braintree earned the top spot in the Payment APIs category for its payments platform technology, and Finicity won first place in the Finance APIs category for its Financial Data API with TxPUSH. Twilio demonstrated its Authy Two-Factor Authentication technology at FinDEVr San Francisco 2015 and at FinovateFall 2015.

San Francisco 12

San Francisco Utah Case Study New York 12

Filene

MAY 19, 2016

Take it from Jim Lowe, director of marketing at EECU, who said at his credit union, “mobile banking and social media have become strategic channels that impact not only customer satisfaction but also the ability to attract key growth segments.” ” How is your credit union’s digital literacy? .”

social media 34

social media Case Study Innovation Mobile 34

PYMNTS

OCTOBER 14, 2020

This has left Brandenberg with a case study in management, as he gears up for what he expects will be continued high levels of the digital-first economy for wine. There is a renewed, or revised, recognition by many companies about the need for a clear and direct digital strategy,” he noted.

Retail 141

Retail Case Study Apple Exercises 141

CB Insights

MAY 10, 2018

Before BCG and McKinsey and Bain, most business people dismissed “strategy” as something for generals and political campaigns. But just as their clients are always under threat from new players and technologies, consultants too are not immune to the forces of disruption. The four functions of consulting. ” —Michael Porter.

Strategy 78

Strategy Management Analytics Tools 78

FICO

JUNE 21, 2022

Personalisation underpinned by applied intelligence and cloud-hosted platform technology offers a competitive advantage when it comes to winning customers. How Decision Platform Technology Drives Agility. Key Steps on the Digital Decision Platform Journey. Using Technology to Make Decision-Making Personal. Saxon Shirley.

Management 52

Management Customer Experience Regional Strategy 52

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. One popular choice: retail innovation labs.

Innovation 77

Innovation Retail Branding Technology 77

CB Insights

MAY 15, 2019

Visa — One Market Center. Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. Fidelity — Fidelity Center for Applied Technology (FCAT) and Fidelity Labs. Founded: 2013. Founded: 1999 and 2005.

Innovation 78

Innovation blockchain Technology Groups 78