PYMNTS

JANUARY 19, 2021

Researchers found that FIs offering “innovative options such as interactive and contextually relevant video content stand to improve engagement and customer experience, especially among younger generations like bridge millennials and millennials.”.

Study 196

Study social media Millennials Retail 196

NCR

JUNE 21, 2016

According to a recent study , all four of the leading banks are among the ten least-loved brands by Gen Y, and one in three millennials revealed they’re open to switching financial institutions in the next 90 days. Millennials don’t like traditional banks and don’t see any stark differences between them.

Millennials 45

Millennials Data Study Digital Banking 45

PYMNTS

MARCH 12, 2019

Digital banking customers of today aren’t looking for the bank with the newest features — they’re looking for the bank that can keep their data safe. Any security mishap can send customers to one of the other digital banking apps that are ready and waiting for them. Around the Digital Banking World.

Digital Banking 209

Digital Banking Fraud United States Security 209

PYMNTS

MAY 23, 2019

Digital banking is not the main element that drives consumers toward using a credit union. However, as Lumin Digital President Jeff Chambers told Karen Webster in a recent conversation, that doesn’t mean the digital banking experience isn’t critical to credit unions’ relationships with their members.

Online 123

Online Millennials Digital Banking Maine 123

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. found banks that close their physical branches risk losing existing customers to rival banks.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

MARCH 9, 2020

More than half of all consumers say that having a physical branch is important for a bank to be considered their primary bank. That finding is also relatively consistent across income and demographic profiles, even for bridge millennials (the largely affluent 30- to 40-year-old crowd) and Gen Z respondents.

How To 232

How To Millennials ATM Fintech 232

PYMNTS

MAY 1, 2020

Among the fascinating findings in PYMNTS’ ongoing surveys of Main Street SMBs during the pandemic is this: A majority of small businesses that did not apply for government bailouts simply wished to avoid debt. No matter what. Not even COVID-19 could tempt them. It’s a powerful statement on payments preference. Debit’s Destiny.

Guidelines 131

Guidelines Digital Banking Millennials Online 131

Accenture

JUNE 16, 2017

Banks across the world are continuing to invest heavily in robo-advisery services, seeing them as a way to deliver personally tailored financial information and guidance at high scale and relatively low marginal cost. In contrast, fewer than half feel they need human guidance on using their bank’s online and mobile services.

Millennials 186

Millennials Maine Study Security 186

PYMNTS

FEBRUARY 20, 2019

While they were once seen as novelties, challenger banking institutions are further encroaching into traditional banks’ territory, adding new responsibilities and products to their portfolios, such as lending. News From the Digital Banking Landscape. In the U.K., In the U.S. About the Tracker.

Digital Banking 155

Digital Banking Millennials America Lending 155

PYMNTS

MARCH 2, 2018

For millennials, these cards simply don’t induce the same debt-based anxieties as credit cards. A recent survey found credit card debt is a source of considerable worry for millennial consumers, with 33 percent reporting it as the most feared life aspect. Winning the millennial market. Think like a retailer.

Millennials 101

Millennials San Diego Cards Retail 101

Accenture

JUNE 16, 2017

Banks across the world are continuing to invest heavily in robo-advisery services, seeing them as a way to deliver personally tailored financial information and guidance at high scale and relatively low marginal cost. In contrast, fewer than half feel they need human guidance on using their bank’s online and mobile services.

Millennials 150

Millennials Maine Study Security 150

PYMNTS

APRIL 18, 2017

From selfie authentication to finance tools that respond to emojis to computer-generated avatars that look and act like real people, new technological tools are giving digital banking a makeover. The April PYMNTS Digital Banking Tracker™ looks at the various ways technology is changing the digital banking landscape.

Report 110

Report Digital Banking Tools Technology 110

PYMNTS

DECEMBER 21, 2016

The December edition of the Digital Banking Tracker™ details how financial institutions are working to help their consumers stay in good fiscal shape next year. Meanwhile, FinGo and eWise are also offering a new app to help millennial customers manage multiple bank accounts from a single screen. About The Tracker .

Mobile 100

Mobile Report Digital Banking Exercises 100

PYMNTS

SEPTEMBER 24, 2019

Digital banks , for one, are teaming up with technology providers to accelerate settlement times for payments collected at the point-of-sale (POS). Legacy banks are similarly at work, with one major FI seeking to beat out FinTech competition by offering same-day access to credit card deposits.

Mobile 246

Mobile Payments Apple Millennials 246

PYMNTS

SEPTEMBER 21, 2016

According to recently released research from the American Bankers Association, mobile banking is becoming increasingly popular among consumers of young ages. Members told us they had been using other voice technologies, like the Alexas or Siris of the world, and they wanted to use the voice command to do their banking,” Advani explained.

Digital Banking 100

Digital Banking Mobile Apple Millennials 100

NCR

AUGUST 14, 2017

Assuming that everyone will naturally make the transition to digital banking at their own pace will be a mistake, and may see banks lose customers as people turn to financial institutions who they feel can better cater to their needs. The post Who are the holdouts still not using online banking?

Online 85

Online United States Millennials Digital Banking 85

PYMNTS

OCTOBER 4, 2019

To service Main Street businesses, it’s an obvious advantage for a financial institution to actually be on Main Street. According to Rockefeller, however, challenges pertaining to infrastructure and data security had resulted in what he described as a “half step” toward open banking in the U.S.

Lending 152

Lending Community Bank US Community 152

PYMNTS

MAY 21, 2016

The bank opted to pilot the technology in its student app, he said, because millennials are known early adopters. As a rule of thumb, if the students embrace the technology, larger rollout into the main Santander UK app will follow. To download the May edition of the Digital Banking Tracker™, click the button below.

Technology 115

Technology Trends Maine Digital Banking 115

BankBazaar

JUNE 3, 2020

Considered to be a more nimble version of old-fashioned banking, neo-banks appeal to a more digital-savvy generation like millennials. This helps the bank as well as its sponsor bank deliver credit and other services in a targeted manner to a specific customer segment.

Regulation 127

Regulation Cards Millennials Maine 127

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

PYMNTS

JULY 15, 2016

These products are, in fact, the underpinning for pure play digital banking services offered by innovators like Chime or Green Dot. I think the regulatory opinion is that ‘if they knew what they were doing they’d go get a bank account,’ and for some people that’s not an option. Who Uses Prepaid Anyway?

Cards 100

Cards Millennials Regulation Cyber Security 100

PYMNTS

APRIL 2, 2018

Consumers demand easy, digital banking, but this pressure for banks to deliver is also coming from corporate clients. Take mobile banking, which has propelled the introduction of mobile-only banks to meet demand for better services on smaller screens.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

JUNE 21, 2016

Our live cloud-based system running our current production digital banking system connected into our Fiserv payments system and developed an Alexa skill that connected the Echo into the system to address the most common and valuable and engaging user stories,” explained Scott Hess, VP Innovations Team at Fiserv. “We

Millennials 101

Millennials Innovation System Payments 101

PYMNTS

MARCH 24, 2020

Mobile banking apps are designed to make digital banking more convenient for customers, yet 21.7 percent of consumers who use these apps are dissatisfied with them. This is true even for routine transactions, such as transferring money to friends and relatives or making retail payments.

UX 150

UX User Experience Survey Meeting 150

PYMNTS

JANUARY 19, 2021

PYMNTS has found that 55 percent of millennials say they would switch to an FI that uses geodata to enhance the security of users’ accounts. That number is even higher for those individuals who earn higher wages – and taken together, higher earners and younger demographics are the sweet spot of banks’ customer bases. The Disconnect.

Data 227

Data Fraud Los Angeles Compliance 227

PYMNTS

JULY 29, 2016

Millennials. If you’re a millennial, the FinTech world is literally beating a path to your front door. There are digital banks popping up just to woo them. Traditional banks are adapting services to attract more of them. Millennials are clearly a sizzle. Context + commerce = sizzle. The next step?

Apple 100

Apple Millennials Mobile Fintech 100

PYMNTS

MAY 30, 2016

Store Front Business Index: Main Street USA, A-OK? One of the most significant: the health and importance of small businesses and, in particular, the “mom-and-pop” shops that line the Main Streets and side streets of our local communities. Digital Banking. The 411 On The Digital Banking Evolution.

Trends 100

Trends Retail Fraud Mobile 100

PYMNTS

JULY 9, 2018

The anecdote to the millennial’s so-called hatred of traditional banks hasn’t really taken off as investors envisioned. Even the largest and oldest digital banks have only converted a few million customers. Credit cards that come bundled with rewards programs show the power of that bundle too.

Strategy 105

Strategy Millennials Online Branding 105

Independent Banker

OCTOBER 29, 2014

But how far are they willing to go to do their banking on small mobile devices? A consensus says that the future banking customer relationships—particularly for millennial consumers—will orbit to one degree or another around mobile technology. s entry into the payments business with Apple Pay. Katie Kuehner-Hebert.

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

MARCH 7, 2016

Did prepaid really solve a problem for people – or did it instead try to solve a problem for the industry that was determined to move cash to digital? Then there’s the digital banking movement and the land grab for the bank accounts of millennials. Other than that, it sounds like a great strategy.

Payments 100

Payments Innovation Software Mobile 100

Tech and Finance

JUNE 14, 2018

June 14 A new survey among more than 100 founders of London tech startups, conducted by Studio Graphene in partnership with City RoadCommunications, has revealed the main staffing challenges and concerns that are holding back London tech companies. It found: • 33% of the founders believe there is a shortage of skilled tech workers in London.

Survey 28

Survey Millennials Fraud Mobile 28

PYMNTS

NOVEMBER 18, 2019

According to that same study, among bridge millennials , the consumer group between the ages of 30 and 40 who represent the first generation of connected consumers with buying power, Google rises to No. Facebook ranks dead last in a list of two dozen or so FinTech, Big Tech and merchant brands – and has for the last three years.

Google 177

Google Study Payments Branding 177

PYMNTS

OCTOBER 29, 2018

Over the last many years, there’s been a lot of words, and even some entire websites, dedicated to the threat to banks by the FinTechs that were out to “eat their lunch.”. Online and digital banking is an innovation enjoyed by many consumers, as is P2P payments.

Payments 196

Payments Google Apple Innovation 196

PYMNTS

APRIL 6, 2016

In terms of more targeted offerings, banks that are looking to reach the 35-and-older demographic, for example, are integrating a large amount of lending functionality, while those that want to service the millennial end of the consumer spectrum are doing so with offerings related to instant cash access and instant transfers.

Technology 100

Technology Innovation Course Security 100

PYMNTS

JUNE 8, 2016

So we really focused our application on how to guide millennials through major financial life events,” explained Doug Brown, FIS’ head of mobile. . “Our skill helps act as an always-available coach for all of life’s needs, not just for the present, but on a go-forward basis.

Innovation 100

Innovation System Payments Groups 100

Fintech Labs Insights

MAY 25, 2017

“We are still finalizing the development of our solution to provide our future users with the best possible digital banking solution,” Pulikiewicz said, adding “We have come a long way in a short time already and we are tremendously motivated to go even faster and keep ourselves continuously (focused) toward customer success.”

Digital Banking 20

Digital Banking Fintech Groups Analytics 20

PYMNTS

OCTOBER 31, 2016

Banks appear to be a trusted provider of financial services, even by millennials, it seems, who use their products and seem happy with them. Consumers embrace and trust their banks to deliver mobile and digital banking services, and their use is increasing. We’re obviously at a very strange crossroads.

Regulation 100

Regulation Innovation Data Industry 100