PYMNTS

APRIL 30, 2018

It’s a thought that was triggered recently after reading and reflecting on recent developments across three innovations heralded as FinTech’s poster children — disruptors out to change the world and eat the proverbial lunches of incumbents they say are too big and too unmotivated to change. Digital banks. Blockchain. Blockchain.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

NOVEMBER 12, 2020

It may be an open road for open banking as, three years after the rollout of the second Payment Services Directive (PSD2), bank-FinTech collaborations and new initiatives unlocking bank account data continue to flourish. Visa Launches FinTech Collaboration Initiative In Europe. business customers, the FIs revealed.

Fintech 220

Fintech User Experience System Data 220

Gonzobanker

MARCH 28, 2024

Banks and credit unions are maturing their internal digital support capabilities. While very few are developing digital applications from the ground up, efforts are being made to better configure, customize and integrate digital platforms more at fintech speed. Choosing a new partner is no small feat.

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

PYMNTS

FEBRUARY 27, 2020

Small businesses continue to embrace digital banking. At the same time, digital banks are looking to capitalize on their growing small and medium-sized business (SMB) customer base, with open banking and bank-FinTech collaborations an important part of that strategy. As part of the U.K.’s

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

JUNE 2, 2020

“Consumers are now leaning heavily on digital banking to meet their financial needs. Banking app downloads have increased 60 percent since the pandemic became widespread, with banking app revenue growing 17 percent,” according to PYMNTS’ May 2020 Digital-First Banking Tracker® , a collaboration with NCR.

Digital Banking 133

Digital Banking User Experience Meeting Fintech 133

PYMNTS

JANUARY 14, 2021

“Open banking will lead to direct innovation by enhancing opportunities to develop new products and services — either 'in-house' or in collaboration with third parties – to increase financial players' value proposition and create additional revenue streams,” according to the policy document. .

Innovation 225

Innovation Policies User Experience Security 225

PYMNTS

OCTOBER 5, 2020

The Atlanta-based company noted in a press release that its Activate Enterprise NextGen ATM platform is designed to make it “easier and faster to offer new digital services through the ATM.”. In the future of banking, we see the ATM becoming a dynamic, digital, self-service platform on which banks can deploy new services quickly.”.

ATM 158

ATM Atlanta Software User Experience 158

PYMNTS

MARCH 4, 2020

And while the headlines may focus on the battle for the individual consumer’s share of wallet, banks are facing an increasingly competitive environment when it comes to getting — and, of course, keeping — corporate clients. He also noted that the digitization of payments has been slowed a bit by a stubborn adherence to the paper check.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

SEPTEMBER 28, 2017

The smartphone revolution long ago forced most, if not all, banks and other financial institutions (FIs) to begin offering mobile financial management solutions. Now, however, consumer expectations have shifted once again, and modern banking customers are increasingly telling their banks that simply offering a mobile app isn’t enough.

Digital Banking 101

Digital Banking Report Mobile User Experience 101

PYMNTS

NOVEMBER 23, 2020

Being resourceful entrepreneurs, more SMBs began exploring the universe of FinTech payment offerings last spring and adding app-driven, platform-based solutions to solve imminent cash flow problems. Meanwhile, for many, their primary banking relationships went fallow. We no longer go to the bank,” Potter told PYMNTS.

Data 143

Data User Experience Fintech Lending 143

NCR

JULY 6, 2017

A new study has revealed the extent to which consumers around the world are embracing emerging financial services providers, with one in three digitally-active citizens now using fintech solutions on a regular basis. However, some developed markets are also showing strong interest in fintechs.

Fintech 56

Fintech Study User Experience Survey 56

PYMNTS

FEBRUARY 23, 2017

FinTech startup and digital banking solutions provider D3 Banking recently unveiled an intelligent voice banking interface using Amazon’s Alexa. The new voice interface will enable banking customers to check account balances, move money, listen to messages and manage financial goals using voice commands.

User Experience 109

User Experience Fintech Security Google 109

PYMNTS

JUNE 27, 2018

As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. But with consumers having too many options to choose from, what’s an FI to do?

Data 129

Data Customer Experience User Experience Innovation 129

NCR

APRIL 16, 2018

.” As brands seek to build up and maintain a loyal customer base in this congested region, one goal that could prove to be more significant than any other (at least as far as customer experience is concerned) is getting digital banking right. Digital demands. Image: mdgomes via iStock.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Dock began implementing Falcon Fraud Manager in 2019 and added CCS in 2020.

Fraud 52

Fraud Technology social media Innovation 52

CB Insights

MARCH 8, 2018

Digital banking startups — or challenger banks — have gained traction over the past few years by bringing retail banking services mobile. Banks in Fintech: what’s ahead in 2018. Join us for data-driven look at how major banks are approaching fintech investments and taking on insurgents.

Retail 78

Retail Digital Banking Fintech Regulation 78

PYMNTS

FEBRUARY 29, 2016

Other key players in the adoption curve include government entities and financial institutions, says Bottomline Technologies Managing Director of Digital Banking Norm DeLuca. markets that could be slowing down the digitization of electronic B2B payments.

Innovation 100

Innovation Fintech Tools Technology 100

PYMNTS

DECEMBER 30, 2020

Nations’ paths toward real-time payments ubiquity therefore depend on FIs, FinTechs and other players adopting these systems and then extending access to other such firms. PYMNTS recently spoke with Jesse Honigberg , technology chief of staff at community bank Cross River , to discuss how the U.S.-based

System 161

System Payments Fintech User Experience 161

PYMNTS

JULY 24, 2019

Alternatively, another line of thinking holds that tech firms need a bit of the know-how and the installed base that banks have built up over … well, centuries. Banks need to get smarter about tech, and tech needs to get smarter about banking. Big Tech is good at promoting, designing and improving the user experience, he said.

Digital Banking 160

Digital Banking UX Online Innovation 160

Gonzobanker

JANUARY 17, 2020

These gaps exist today because banks have a hell of a time trying to build and integrate these capabilities with a crazy quilt of industry vendors. Digital lenders are out-designing and out-executing banks and credit unions. Commercial banking is still insulated from disruption, but it’s time to shake up the model.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

PYMNTS

SEPTEMBER 27, 2019

s Nationwide Building Society did not disclose how much it invested in BankiFi , but it did say that it’s support to the open banking FinTech comes as Nationwide plans to launch a business current account. The firm operates a platform to automate tax and financial management processes for gig workers, sole traders and contractors.

Payments 149

Payments Capital Taxes Lending 149

Gonzobanker

JULY 6, 2021

It’s reimagining the financial institution’s processes from a customer, efficiency, and risk management perspective without being constrained by dated technology or the old way of doing things. As this article points out, a core system replacement may not be in the cards for every institution. At least, not right now.

Strategy 158

Strategy System Risk Management Technology 158

PYMNTS

JULY 27, 2016

Today, though, FinTech has changed the game, and new customer demands could be taking away community banks’ leg-up on their largest peers. According to Michael Carter, CMO at FinTech firm D3 Banking , there are a few factors at play here. Typically, banks today are talking digital.”

Regional 100

Regional Community Bank Community Study 100

Fintech Labs Insights

OCTOBER 17, 2016

Alkami Technology is partnering with credit union service organization, Open Technology Solutions (OTS), to bring its ORB Digital Banking Platform to member CUs in states from Colorado to Maryland. “We look forward to supporting this journey as their digital banking partner of choice,” he said.

Digital Banking 12

Digital Banking Technology Idaho User Experience 12

PYMNTS

JANUARY 18, 2021

With more digital banking options emerging on the U.S. market, FinTechs are turning their attention to the business community, whose demands for a better banking experience are growing louder. Marrying AP With Banking. But as the conversation of open banking frameworks continues in the U.S.,

Digital Banking 165

Digital Banking Data Fintech User Experience 165

PYMNTS

FEBRUARY 26, 2020

PSCU’s Lumin Digital has signed the Vermont State Employees Credit Union (VSECU) to a multi-year digital banking and cloud computing agreement, Lumin announced on Wednesday (Feb. Lumin Digital will be the credit union’s digital solution for retail and business banking, as well as bill pay solutions.

Vermont 142

Vermont Digital Banking Tennessee User Experience 142

Fintech Labs Insights

JANUARY 19, 2016

A look at the companies demoing live to 1,500 fintech professionals. Meniga is the European market leader of next-generation online banking solutions. Its award winning software helps banks across the world improve and expand their digital banking user experience. Register today. .

User Experience 12

User Experience Digital Strategies Software Digital Banking 12

Fintech Labs Insights

AUGUST 24, 2022

Small-business-expense-manager Jeeves has been climbing the ranks of our SMB card list this year, hitting #3 at the beginning of the summer after landing a $180M round in March. million) and Ramp (1 million), but still the fourth highest among the digital challenger cards. Online Digital Banks for Small Businesses (SMB) August 2022.

Cards 15

Cards User Experience Digital Banking Online 15

PYMNTS

NOVEMBER 25, 2019

Banks and credit unions are certainly not on their way out, even as they face more pressure from challenger banks, FinTechs and Big Tech in the coming decade. They are described by Google as “smart,” since they will provide account holders with money management tips to optimize and manage the funds in those accounts.

Google 272

Google Fintech Payments Apple 272

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 72

Customer Experience Retail San Diego Study 72

Fintech Labs Insights

AUGUST 23, 2016

A look at the companies demoing live to 1,500+ fintech professionals on September 8 & 9, 2016. Fiserv delivers deep expertise and innovative solutions to help financial institutions move beyond traditional banking and provide consumers with a complete and seamless banking experience. Register today. Presenters.

User Experience 12

User Experience Lending Innovation Strategy 12

PYMNTS

OCTOBER 4, 2019

With the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. In fact, their slogan for the card is “Created by Apple, Not a Bank?.” It is the service that surrounds the card on file, and transaction management, that become important in everyday life.

Apple 198

Apple Cards User Experience Examples 198

Fintech Labs Insights

FEBRUARY 14, 2017

February has been a big month for the innovators of Swiss digital banking leader, CREALOGIX. The company won its first Best of Show award at FinovateEurope last week, taking home top honors for its live demonstration of a virtual reality interface integrated into its digital banking hub. CREALOGIX also has a new CEO.

Digital Banking 20

Digital Banking User Experience Millennials System 20

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 48

Customer Experience Retail San Diego Study 48

Fintech Labs Insights

JANUARY 26, 2017

Appzillion Digital Banking from i-exceed provides pre-built, omni-channel solutions for all stakeholders of banks and helps around 50 banks worldwide in their digital transformation journey. Omni-channel solutions with superior user experience. Rahul Khanna, Manager, Marketing.

Technology 12

Technology social media User Experience Digital Banking 12

PYMNTS

OCTOBER 6, 2020

In Europe, the great digital shift is spurring traditional banks to play a bit of catch-up. The company is a virtual International Bank Account Number (IBAN) provider, working in tandem with a network of Europe-based banks to provide eCommerce merchants with virtual IBANs. But eCommerce, she said, is a different story.

Compliance 236

Compliance Online User Experience Payments 236

Fintech Labs Insights

MARCH 3, 2016

Customers shouldn’t be the only ones enjoying a great user experience. That’s the driving factor behind Innofis , a company that furnishes a suite of digital banking tools providing a beautiful user experience for both bankers and their customers. Founded in 2012. Privately owned.

UX 12

UX User Experience US Tools 12