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CIBC's Martinez-Moreno sees bank user experience as key to digital transformation

Payments Dive

Leslie Martinez-Moreno, senior manager of user experience and design at CIBC, sat down with Tim Tang of Hughes, to discuss the role of design and user experience in the transformation to digital banking.

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BankMobile Is One Of Six New FIs To Offer Smart Digital Bank Accounts Via Google Pay

PYMNTS

BankMobile, BBVA USA, BMO Harris, The Coastal Community Bank, First Independence Bank (a federally designated minority depository institution) and SEFCU will join Citi and Stanford Federal Credit Union in the offering beginning next year. “We 3) in announcing the bank’s agreement with Google. .

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Increasing Digital Banking Options Put Pressure On Big Lenders To Adapt

PYMNTS

Of course, the pandemic has forced banks – like all businesses – to rethink their priorities and make adjustments to how they interface with customers. This new software expands the user experience and expands digital capabilities of ATMs,” said Frank Hauck, president and general manager of NCR Corporation, in a statement. “In

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N26 Partners With Eurobase For Treasury Management Support

PYMNTS

German bank N26 is partnering with financial software firm Eurobase International for its treasury management operations, BobsGuide reported on Monday (Nov. Headquartered in Berlin, N26 will use the Eurobase Siena platform to support its treasury management operations throughout most of the Eurozone, U.K., N26 serves over 3.5

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CIBC's Martinez-Moreno: 'Bank user-experience will be key in digital transformation'

ATM Marketplace

Leslie Martinez-Moreno, senior manager of user experience and design at CIBC, sat down with Tim Tang of Hughes, to discuss the role of design and user experience in the transformation to digital banking.

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BBVA On Google, Digital Banking And The Rise Of The ‘Everyday App’

PYMNTS

To that end, BBVA was one of six banks that said on Monday (Aug. 3) that it would work with Google to deliver “smart” digital bank accounts, using Google Pay as an app-driven way to broaden its digital reach and improve usersexperiences with their financial institutions (FIs).

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New Canadian Digital-Only Bank Banking On User Experience

PYMNTS

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.