PYMNTS

JUNE 26, 2020

Digital banking has become the new normal as social distancing guidelines and stay-at-home orders have drastically curbed financial institutions’ (FIs’) abilities to conduct in-branch services. Online account openings increased by more than 200 percent in April, while all mobile banking traffic rose by 85 percent.

Digital Banking 220

Digital Banking Guidelines Trends Online 220

PYMNTS

MAY 20, 2020

COVID-19 has forced many CUs to limit their brick-and-mortar hours of operation or close their branches completely, leaving CU members to rely primarily — and sometimes exclusively — on their CUs’ digital banking options. So, how can credit unions work to stand out from their competitors when every bank is digital-first?

Data 152

Data Digital Banking Innovation Fintech 152

PYMNTS

FEBRUARY 17, 2020

Online bank N26 ‘s decision to exit the U.K. The Berlin-based digital bank said it would not be able to operate in the country anymore in the wake of Brexit, as it will no longer have a license to do business there. Starling Bank, posted in a Tweet on Monday (Feb. The startup will shutter all of its U.K.

Comparison 231

Comparison Digital Banking Branding Report 231

PYMNTS

MAY 27, 2020

The ATM has emerged as one of CUs’ most important tools in this member engagement effort, in fact, with many investing in digitally-enabled ATM kiosks that provide members with on-demand videoconference consultations and a full range of digital banking services. How Balancing Members’ Needs Improves End-To-End ATM Experiences.

ATM 243

ATM Innovation Meeting United States 243

PYMNTS

FEBRUARY 21, 2018

To tackle this issue, companies are looking to infuse AI with a bit of humanity, help consumers better connect with computer-operated services and offer improved insights. Around the Digital Banking world. With the approval in place, the company is now able to fully operate in the PSD2 scheme. contact-form-7].

Digital Banking 163

Digital Banking Fintech Software Operations 163

PYMNTS

DECEMBER 28, 2020

The pandemic has cost more than 300,000 lives in the United States alone, and it has also challenged many institutions — such as credit unions (CUs) — that were never designed to operate on a primarily remote basis. To get the full story, download the Tracker. It will allow the institu tions to use one solution for the entire process.

North Carolina 197

North Carolina Houston Fraud Innovation 197

PYMNTS

JANUARY 17, 2021

Cloud-based accounting software solution provider AlignBooks will be working with ICICI Bank , a private-sector bank, to deliver a new, simple digital banking experience for small- to medium-sized businesses (SMBs), CRN India reported.

Software 153

Software Resources Digital Banking Report 153

FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models. Read the full customer development post 4.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

PYMNTS

AUGUST 21, 2020

Digital banking is reaching unprecedented levels of popularity amid the pandemic, with 89 percent of American bank customers using mobile banking apps to manage their savings and checking accounts. Developments From Around The World Of Digital-First Banking. billion by 2024.

Analytics 266

Analytics Fraud ATM Report 266

PYMNTS

JUNE 2, 2020

“Consumers are now leaning heavily on digital banking to meet their financial needs. Banking app downloads have increased 60 percent since the pandemic became widespread, with banking app revenue growing 17 percent,” according to PYMNTS’ May 2020 Digital-First Banking Tracker® , a collaboration with NCR.

Digital Banking 133

Digital Banking User Experience Meeting Fintech 133

Chris Skinner

FEBRUARY 21, 2017

After studying law at Oxford, he went back to business and is now Co-Founder and CEO of digital bank Monzo. You can download and listen to this interview if you prefer] This isn’t your first startup. That opened up the world of the internet, as well as entrepreneurship, for him.

Study 283

Study Training Fintech Digital Banking 283

PYMNTS

JULY 19, 2018

Growth in financial institutions’ (FIs) investment in AI comes as banks look to streamline their operational costs. A recent study estimated that investment in AI could result in a 22 percent reduction in operational costs at FIs, collectively saving them as much as $1 trillion by 2030. Around The Digital Banking World.

Report 101

Report Digital Banking Fintech Community Bank 101

Gonzobanker

JULY 7, 2015

Yet while the demos and screen shots at events like Finovate have provided fascinating fodder regarding the future of digital banking, the FACTS show that these buzz-worthy players have had infinitesimal impact on market share. Bancorp Bank (Simple/PayPal et al) 1,495,558 4,499,959 3,004,401. billion in 2010. What’s Next?

Digital Banking 60

Digital Banking Industry Capital Strategy 60

PYMNTS

DECEMBER 28, 2020

Recent research indicates that 35 percent of customers will always want access to in-branch banking services in some capacity, but 23 percent said that service should be quicker when transacting at branches. For more on these and other digital-first banking news items, download this month’s Tracker.

ATM 182

ATM Meeting United States Industry 182

PYMNTS

JANUARY 26, 2021

As we look to 2021, there are a number of key drivers reshaping how credit unions operate and best meet the needs of their members, with digital solutions and innovations at the forefront of these expectations.

Strategy 173

Strategy United States America Meeting 173

PYMNTS

OCTOBER 13, 2020

Revolut Eyes US Bank Charter. London-based digital bank Revolut, the continent's largest such institution with 13 million users, is close to applying for a U.S. banking license. According to sources, Revolut's will apply for a bank charter in California, but it will allow the bank to operate anywhere in the U.S.

US 130

US Payments Meeting California 130

PYMNTS

NOVEMBER 26, 2019

Recent data indicated that 82 percent of SMBs shutter in their first year because of poor cash management operations. As SMBs seek opportunities to expand their operations, and reach new customers and markets, they will need the right spend and workforce tools to ensure funds are spent appropriately.

Tools 141

Tools Boston Cards Management 141

PYMNTS

FEBRUARY 28, 2020

In the February Digital-First Banking Tracker , PYMNTS explores the latest in the world of digital-first banking, including shifting customer opinions on the value of instant banking services, initiatives to help hearing-impaired customers, and the challenges that keep many banks face when undergoing their own digital pushes.

ATM 159

ATM Study Analytics Meeting 159

PYMNTS

JUNE 3, 2019

Instead, most are focusing on improving their anti-money laundering (AML), data security, mobile and digital payments, and anti-fraud operations. percent of CUs that focused on data analytics said they did so to secure their operations. As it turns out, though, data analytics and security often go hand in hand, as 36.4

Analytics 150

Analytics Innovation Data Fraud 150

PYMNTS

SEPTEMBER 17, 2020

The cloud technology firm will provide safe connections with over 11,000 FIs with different authentication processes and tokenization technology for the electronic banking function. Live activity downloads will be available, in addition to smart-matching to current transactions. Jonathan Vaux Named General Manager of i2c Europe.

Payments 130

Payments Management Technology Tools 130

PYMNTS

MARCH 14, 2019

Paytm, the India-based eCommerce and digital wallet company, has announced a new mobile banking app called Payments Bank, according to reports. The app, available for download in the Google Play store and coming soon to iOS, will allow customers to check balances, request debit cards, pay with their phones and more.

Mobile 188

Mobile Cards Google Marketing 188

PYMNTS

SEPTEMBER 23, 2019

Advanced technology is increasingly raising the stakes of how CUs should operate, with members coming to expect the instant payments and slick mobile interfaces that large banks and FinTechs have made standard. For more on these and other CU news items, download this month’s Tracker.

social media 157

social media Trends Michigan United States 157

PYMNTS

JUNE 27, 2018

Another challenge is the possible impact that AI development errors can have on a bank’s operations, Ward added. Download this month’s edition of the Digital Banking Tracker, by filling out the form below: [contact-form-7]. . You can create a lot of errors in a short period of time,” he warned. About the Tracker.

Digital Banking 148

Digital Banking Technology Management Risk Management 148

PYMNTS

MARCH 14, 2017

New digital authentication tools are allowing India’s rural consumers to open bank accounts in the blink of an eye. As India moves to a cashless society, new digital banking tools — such as iris scanning technology — are being adopted by the nation’s banks to help verify customers’ identities.

Digital Banking 127

Digital Banking Tools ATM Technology 127

PYMNTS

JULY 31, 2017

The Tracker is a bimonthly report showcasing the most significant developments reshaping the credit union market, with attention paid to the biggest partnerships and acquisitions in the industry, notable tech innovations and the shifting regulations that could drastically change how these institutions operate. About the Tracker .

Report 114

Report Innovation Regulation National 114

PYMNTS

AUGUST 5, 2020

Chief Financial Officer Raj Agrawal told PYMNTS that Q2’s digital growth was “unbelievable.”. Agrawal said the company’s digital operations have grown not just in terms of dollar amounts, but also in terms of how many new customers the pandemic has brought in. Western Union (WU) reported Tuesday (Aug.

United States 337

United States National Retail US 337

PYMNTS

APRIL 19, 2018

They’ll collaboration through the lab on potential new applications and use cases for both AI and machine learning technology, and Wong believes these changes will transform its offerings and day-to-day operations. It seems the future of banking for consumers and banks alike may be all about intelligence.

Fraud 100

Fraud Digital Banking Technology Fintech 100

CB Insights

DECEMBER 10, 2020

Bank of America, for one, saw profits drop 16% year-over-year (YoY) in Q3’20 to $4.9B. The pandemic has also accelerated recent trends in banking, especially among the millennial demographic, which tends to favor digital banking and online brands over traditional banks. Where Top US Banks Are Betting On Fintech.

America 101

America Lending Cards San Francisco 101

PYMNTS

AUGUST 17, 2017

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. The price of real estate is prompting even the largest players in the banking world to scale back their branch operations. appear to support that claim. “We

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

Abrigo

JANUARY 25, 2022

Change Management Helps Financial Institutions with Digitalization Bank and credit union executives who manage the people side of digital transformation have more success. . Takeaway 1 Financial institution executives seek additional advances in digitalization that have helped them through the pandemic. . Asset/Liability.

Management 195

Management Software Survey Fintech 195

PYMNTS

JANUARY 14, 2021

In Pakistan, for firms seeking to spur that adoption and to foster financial inclusion, it’s important to have a “cash in, cash out” mindset, as Erwan Gelebart, CEO of digital wallet, mobile payments and digital banking provider JazzCash , told Karen Webster in an interview. Apps — And Agents, Too .

Mobile 234

Mobile Payments Course Data 234

PYMNTS

DECEMBER 22, 2016

According to Chris Britt, CEO of mobile-first banking platform Chime, consumers are getting frustrated with larger, traditional financial institutions. And this frustration has created an opening for digital banking newcomers like Chime to swoop in and address these consumers’ concerns. About The Tracker.

Millennials 100

Millennials Digital Banking Mobile Industry 100

FICO

SEPTEMBER 27, 2022

This development is also supported by the fact that the decisions that are necessarily automated in digital processes are becoming better and better and regularly surpass the performance of manual decisions and decision strategies developed judgmentally. Digitalization will also have an impact on the skillsets required in operations.

Analytics 52

Analytics Strategy Operations Google 52

FICO

MAY 6, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are completing our series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Read my post: 11 Commandments of Digital Banking: The Customer Journey.

Digital Banking 52

Digital Banking System Data Customer Experience 52

William Mills

FEBRUARY 9, 2016

Bankers as Buyers has always been written to pull together information, research and opinions about what the banking industry will buy in the coming year, but this report is a little different. Mobile banking or even digital banking are too narrow terms to reflect the shift required of our industry.

Innovation 41

Innovation Compliance Fraud Data 41

PYMNTS

JUNE 18, 2018

“Our clients are increasingly asking for mobile services that make their lives easier, and Erica is becoming a growing choice for its convenience and personal solutions,” said Michelle Moore, head of digital banking at Bank of America. “As

Data 101

Data cryptocurrency America San Francisco 101

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. It’s a bit of an unprecedented step – I don’t really know many banks that have a waitlist for their bank account.”.

User Experience 100

User Experience Digital Banking Customer Experience System 100