PYMNTS

APRIL 10, 2020

All that is starting to change, especially as more consumers turn to social media to seek support from their insurers, or even air their grievances. “So, Payment] innovation is definitely one of those things that, when it is mentioned and brought up, everybody loves the idea,” Schmitt said. Mobile and InsurTech’s future.

Mobile 198

Mobile Technology social media Customer Experience 198

PYMNTS

FEBRUARY 10, 2020

Whether it’s our commitment to transparency, our flexible payment terms, our user-friendly experience, or our expanding universe of retail partners, Sezzle is definitely gaining traction as the marquee ‘buy now pay, later’ solution in the U.S.” BNPL providers are seeing market growth and new funding opportunities.

Fintech 130

Fintech Minneapolis social media Retail 130

PYMNTS

MARCH 12, 2020

The uncertainty injected into the market, as Ning Wang, co-founder and chief business officer at PingPong , told Karen Webster in a recent conversation, is having undeniable effects worldwide – which are not likely to wear off anytime soon. The weak ones that move slowly will probably suffer tremendously.”. billion RMB ($6.4

Innovation 283

Innovation Policies social media Examples 283

PYMNTS

MARCH 30, 2020

“As we look at those younger consumers, and I think of my own children as they definitely love to have experiences, and part of that is going into physical retail stores to see and touch the product,” Nicola said. A natural next step is to go actually feel, get expert instruction, or ask questions.”.

Retail 177

Retail social media Millennials Branding 177

PYMNTS

MAY 28, 2020

The digital shift is definitely on. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. The customer experience online has dozens of critical elements. But when it comes to the digital customer experience, retailers are playing catch-up. It’s different.

Retail 144

Retail Customer Experience social media User Experience 144

South State Correspondent

OCTOBER 4, 2022

If you boil down these examples, you end up with a definition that being delightful is providing an unexpected amenity in addition to superior service. There must be a better definition. For example, anticipation and surprise make customers want to share social media content. The wow factor is decreased.

How To 195

How To Customer Experience Examples social media 195

PYMNTS

JANUARY 29, 2018

When you think about the online versus the offline experience, we don’t need AI in our stores. Neiman Marcus , for instance, has built its social media strategy on the backs of sales associates, who are asked to use their personal Instagram and Snapchat accounts to generate sales for the company. We have ‘I,’” said Metrick. “We

Retail 122

Retail social media Branding Technology 122

PYMNTS

DECEMBER 18, 2018

New technology continues to change the way consumers order and pay for quick-service restaurant (QSR) food: Kiosks and online ordering, among other experiences, let consumers ditch the counter for faster and higher-tech alternatives. And the same share of consumers — 84 percent — had a positive experience with online or app ordering.

Innovation 195

Innovation social media Online Apple 195

PYMNTS

AUGUST 24, 2019

That’s because stadiums and sports teams are looking for more opportunities to connect with at-home and online viewers as they come to represent another segment of attendees. Bundled sports broadcast packages, social media and high-definition televisions allow them to enjoy games from the comfort of their living rooms.

Payments 161

Payments social media Mobile Seattle 161

PYMNTS

SEPTEMBER 28, 2020

Overall, it's positive that business owners now have a voice, although we'll see predatory lenders making adjustments over time and will definitely find a way to maneuver around it," said James.

social media 215

social media Capital Fintech Operations 215

PYMNTS

JUNE 24, 2020

First and foremost, it’s important to understand that Newegg’s take on D2C varies in some subtle but very important ways compared to the conventional definition of D2C, which involves brands eliminating intermediaries and selling directly to consumers,” said Newegg’s global CEO Anthony Chow.

Branding 141

Branding social media Online Course 141

PYMNTS

AUGUST 14, 2017

Facebook Watch, the social media giant’s dedicated video tab, made its first appearance to the public Thursday and is continuing to roll out to the platform’s 2 billion users via both mobile and web. So far, the stock market agrees with Forbes, with Facebook stocks dropping a full 2 percent after the announcement.

Video 100

Video social media Chicago Community 100

BankBazaar

JULY 1, 2019

Given the emergence of Indian millennials as a key target group for every marketer, we recommended a specific focus on this target group in client’s communication. We secured over 220 positive impressions across print, online, and newswires – reaching around 300 million people. Wait, there’s more! Check them out! The post Yay!

social media 60

social media Millennials Conference Groups 60

PYMNTS

AUGUST 10, 2018

Many businesses are confining themselves to the most basic levels of technology, like email, yet fail to reach an online audience with websites, eCommerce capabilities, social media presence, digital marketing and beyond. “One is the online reputation, and the other is cybersecurity.”

social media 100

social media Online Analytics Google 100

PYMNTS

MARCH 11, 2020

Just ask Carvana, the leading online automotive seller and a major force in changing the way people buy cars. This year we expect another year of market-leading growth. Our cohort growth was broad based with many markets crossing key milestones.”. New Markets. It is only part of a stepped-up marketing effort.

Company 130

Company Miami San Antonio Oklahoma City 130

Insights on Business

JUNE 4, 2019

With the availability of new tools, techniques and resources available to the sellers today, it has definitely changed the way selling gets done today. Consider just a few examples: Buyers have the choice to educate themselves on products online. Buyers can serve themselves by ordering through online marketplace.

Technology 105

Technology social media Management Groups 105

BankNXT

JANUARY 5, 2018

I am going to be starting my fifth year teaching social media at UofL, and launching my new Advanced SM strategy class as well this term. I have been impressed not only with the content marketing efforts from Talkwalker, but also their platform. What are some tools I encourage my students to use for personal branding?

Branding 44

Branding Tools social media Louisville 44

PYMNTS

APRIL 25, 2016

PC and console diehards might quibble over the definition of smartphone-based Candy Crush and farming sims as true “games” but the numbers don’t seem to care. Mobile gaming doesn’t appear to be looking back, either, as its share of the market will only increase with $42.5 billion (30 percent) in 2017, $47.4

Mobile 100

Mobile Video social media Retail 100

PYMNTS

JULY 31, 2017

Facebook hopes the move will help it siphon more revenue from the $70-billion TV advertising market and give it more space for ads beyond the crowded newsfeed. Of course, Facebook TV was supposed to go live last month, so there’s no guarantee people will be watching it by summer’s end, but it’s definitely on its way sooner or later.

Video 102

Video social media Company Groups 102

PYMNTS

FEBRUARY 23, 2017

Tom Patterson, founder and CEO of Tommy John , shared with PYMNTS how the men’s underwear company is disrupting the industry not only with its products, but also with its approach to marketing and delivering personalized customer experiences. Now we’ve really taken up this online-first approach, but we’ve never been online-only.

Branding 109

Branding San Diego Los Angeles Online 109

PYMNTS

JULY 11, 2017

The beautiful thing about our fast-paced lives of today is that social media and innovation are constantly surrounding the payments space — you would have to live in a cave to not be getting or seeking feedback from your consumers. That said, the place where I get the most information is through social media — like LinkedIn.

Innovation 101

Innovation social media Security Leadership 101

PYMNTS

APRIL 12, 2017

Regulation A+ has made a mostly quiet splash on the market. There are definitely barriers to entry,” said COO and cofounder Alan McGlade, speaking of the current market that, so far, has seen only a few platforms come into operation under Regulation A+. They’re comfortable doing financial transactions online.

Regulation 102

Regulation Lending social media Operations 102

BankBazaar

OCTOBER 13, 2020

Yes, we’ve got these amazing Credit Card deals for you , with instant online approval wherein you complete all your application-related requirements via a video call with a bank agent. While it’s too early to get all judgmental about the new range of iPhones (they’re yet to hit the market!), A festive DEAL for you. Excited much?

Apple 78

Apple Cards Video social media 78

PYMNTS

SEPTEMBER 28, 2019

According to McKinsey , if you take the approximate value of all the sleep swag on the market as of 2018 –think luxury pajamas , high-end bed linens , cuddling robots , DTC mattresses and odd gadgets – it generates somewhere between $30 billion and $45 billion annually in revenue worldwide. billion globally by 2020.

Boston 145

Boston Study Maine social media 145

Cisco

MAY 29, 2019

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). But what exactly are those opportunities, and how can retail banks deliver when it matters most?

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

DECEMBER 31, 2018

For example, Marriott , Facebook and a database marketing firm by the name of Exactis exposed the records of roughly 300 million people. The social media giant found that attackers were able to take control of user accounts through a function within the platform’s code, according to reports.

Data 230

Data Security Tools Cards 230

Banking 2020

NOVEMBER 27, 2015

When we’re online, we can go anywhere, and surely do. Some online-only startup, with operations based overseas? Yes, the consumers seen as quitter disloyal definitely appreciate the merits of a good loyalty program. That’s a major advantage in this market. What it takes to lure—and keep—the newest generation of consumers.

Millennials 40

Millennials Survey social media Online 40

NCR

MAY 22, 2017

The amount of details banks now possess on consumers’ transaction histories – how much they withdraw and deposit and when, what they spend online, whether they apply for loans or other services, etc – can be used to build a complex picture of their habits. Putting customers first. ” The changing regulations.

Big Data 85

Big Data Data social media Fraud 85

Gonzobanker

NOVEMBER 17, 2016

My colleague Ryan Rackley summed it up perfectly when he referred to social media as the “new tattoo.”. The company’s marketing message is that their merchant POS devices can be as smart as consumer devices. Alipay, China’s “Global Lifestyle Super App,” is definitely on Cornerstone’s radar. market will be very far away.

Payments 60

Payments Las Vegas Risk Management Cyber Security 60

Cisco

MAY 29, 2019

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). But what exactly are those opportunities, and how can retail banks deliver when it matters most?

Customer Experience 48

Customer Experience Retail San Diego Study 48

NCR

SEPTEMBER 9, 2016

Some new reports on the market point to an answer, but it’s not a particularly satisfying one. Sure, age is a factor—the generation gap is definitely real—but there are also signs of industry weaknesses. nearly half of all online consumers have no plans to adopt a mobile wallet this year. It’s convenient, secure and labor-free.

Mobile 40

Mobile Millennials social media Branding 40

Fintech Labs Insights

MAY 23, 2017

As social media analytics company Neener Analytics says on its website, “we may not be superheroes… but we’re pretty darn close.” “We’re here to unveil today at Finovate social media decisioning analytics that actually works,” LoCastro said. Company facts. LoCastro: Sure.

Analytics 18

Analytics social media San Jose US 18

William Mills

MAY 10, 2016

Qumrum allows banks to actually document customer interactions online. We enable FIs to record everything that goes on with the customers transactions on mobile, online, social and let the FI validate interactions on that site. Industry Solutions Marketing Mgr.). Empyr helps to connect online and offline businesses.

San Jose 40

San Jose Customer Experience Mobile social media 40

PYMNTS

OCTOBER 6, 2018

That said, at the point when crime sprees are getting in on the trend, we may have officially reached the point where we can definitively say there is one reboot too many in the world. Social media channels, particularly the photo-based Instagram, are excellent places for celebrities to connect with their fans — and show off their stuff.

Los Angeles 148

Los Angeles social media Trends Report 148

PYMNTS

APRIL 16, 2018

Anyone who gets it down to one minute should definitely get the Nobel Peace Prize. That putting what is now the inevitable regulatory screws to social media platforms will impose unwieldly compliance costs on every player, making it harder for new players to emerge and scale, and thereby strengthening Facebook’s position.

Google 121

Google Data social media Branding 121

Social Assurance

DECEMBER 20, 2016

Over the next few days we will be bringing you tips and tricks to get the most out of your marketing. Go ahead a sing yourself through the 12 days of Social Assurance Content and learn more about how to Market With Confidence. Talk to your audience just like you would with any other marketing tool. 2 Linkedin Tips.

social media 12

social media Tools Video Branding 12

Vitalik Buterin

APRIL 3, 2019

In the blockchain space, mechanism design first and foremost provides the security for the blockchain itself, encouraging miners or proof of stake validators to participate honestly, but more recently it is being applied in prediction markets , “ token curated registries ” and many other contexts.

Community 103

Community System Examples Security 103