PYMNTS

MAY 1, 2020

Open banking developments were impacting customers’ interactions with their banks before the COVID-19 pandemic. have passed laws or implemented programs over the past two years to put more focus on digital banking and data security, fundamentally changing how online transactions work. and the U.S.

Innovation 245

Innovation Regulation Digital Banking Security 245

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet.

Fintech 194

Fintech Community Regional Technology 194

Celent Banking

APRIL 25, 2016

Banco Original is the 3rd step in this digital only bank strategy in the region, becoming the 1st universal digital only bank in Latin America. As part of its strategy to position the bank as different and innovative they launched this advertising campaign featuring Usain Bolt.

America 100

America Digital Banking Strategy Fintech 100

Abrigo

OCTOBER 21, 2019

Today, 73% of all consumer interactions with financial institutions are done digitally , according to the 2019 FIS Performance Against Customer Expectations (PACE) report. But the digital transformation is more than a fad – it’s the direction the industry is moving towards. Technology, like banking, isn’t “one-size-fits-all.”

Oklahoma 218

Oklahoma Millennials Innovation Technology 218

American Banker

MAY 17, 2016

Technology leader BBVA Compass has been ahead of the pack in real-time payments, neobanking and fintech investing. Manolo Sanchez shares his vision for next steps: the bank's developing API marketplace and "Uberized" digital banking.

Customer Experience 50

Customer Experience Digital Banking Fintech Technology 50

PYMNTS

OCTOBER 22, 2019

The bank will leverage ODX’s loan origination platform to accelerate small business loan application and financing processes, enabling SMB clients to apply for a loan from the bank online or via their mobile device, and receive a decision within a few minutes.

Lending 101

Lending New Jersey Online Customer Experience 101

Gonzobanker

JULY 7, 2015

Yet while the demos and screen shots at events like Finovate have provided fascinating fodder regarding the future of digital banking, the FACTS show that these buzz-worthy players have had infinitesimal impact on market share. Bancorp Bank (Simple/PayPal et al) 1,495,558 4,499,959 3,004,401. billion in 2010. What’s Next?

Digital Banking 60

Digital Banking Industry Capital Strategy 60

South State Correspondent

OCTOBER 28, 2022

Gartner focused on technology infrastructure, while Money 20/20 was around fintech and payments. Small Idea – It’s Our Kid’s Technology. It was a sobering thought to realize that we are all really building most of this technology for our kids. Complicated technology sucks, but mortality sucks more. Big Idea – Trends.

Conference 195

Conference Technology Las Vegas Trends 195

PYMNTS

MARCH 3, 2020

Banks looking to make the most out of these rare visits must use the latest technologies. Digital-first transformations can improve personalization and operating efficiencies, but they also bring challenges, including adoption-related costs and new avenues for fraud. Hindrances to Digital-First Implementations.

ATM 151

ATM Fraud Study Regional 151

PYMNTS

SEPTEMBER 4, 2018

WorldRemit has rolled out a new digital service within Africa for remittances to make it easier for people to send and receive money within the continent, the company said in an announcement. billion to the region. With the launch, the company seeks to focus on Kenya, Uganda, Rwanda and Tanzania.

User Experience 100

User Experience Customer Experience Regional Digital Banking 100

FICO

JUNE 21, 2022

Decision Platform Know-How Makes Winning Customers Personal. Personalisation underpinned by applied intelligence and cloud-hosted platform technology offers a competitive advantage when it comes to winning customers. How Decision Platform Technology Drives Agility. Saxon Shirley. Wed, 05/25/2022 - 03:43.

Management 52

Management Customer Experience Regional Strategy 52

FICO

FEBRUARY 16, 2022

Banks must be prepared to help stop scams, including making customers more aware of the danger, all while continuing to ensure an exemplary customer experience. Survey Findings: Digital Dominates, But Customer Experience Remains Important. Read below to review some of our key findings.

Survey 52

Survey Fraud US Customer Experience 52

FICO

FEBRUARY 16, 2022

Banks must be prepared to help stop scams, including making customers more aware of the danger, all while continuing to ensure an exemplary customer experience. Survey Findings: Digital Dominates, But Customer Experience Remains Important. Read below to review some of our key findings.

Survey 52

Survey Fraud US Customer Experience 52

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. As more people have worked, learned, banked, exercised, relaxed, and even sought medical care from home during Covid-19, they have gotten a crash course in just how much can be accomplished at home.

Industry 101

Industry Technology Online Video 101

NCR

MAY 4, 2017

Delivering a coherent omni-channel service for customers is a key goal for many financial institutions. There are many reasons why, one of the most powerful of which is to strengthen brand loyalty and drive revenue generation by providing a seamless, rewarding customer experience. The Effortless Experience 2013].

Strategy 83

Strategy Customer Experience Regional Retail 83

PYMNTS

JULY 31, 2019

As PYMNTS readers know, the role and appeal of FinTech is increasing significantly as consumer demands rapidly change, and technology and regulatory efforts encourage further innovation in digital payments and global transactions. They include the money transfer operation InstaReM , and the digital wallet operation Razer.

Fintech 192

Fintech Innovation US Payments 192

Gonzobanker

JANUARY 17, 2020

Year one of the Tech Decade in Banking will bring no shortage of tension between technology investments and earnings targets. So, to get your Gonzo executive brains warmed up for a new year, I offer you 20 important banking realities for 2020 to guide your strategic execution efforts: 1.

Customer Experience 126

Customer Experience Fintech Regional Cards 126

Bobsguide

FEBRUARY 22, 2022

The bank was looking for a modern, digital banking solution that would help it transform customer engagement through the delivery of contextual experiences. Furthering the government’s vision of moving operations and infrastructure to the cloud, BDB wanted to host the entire core banking platform on a public cloud.

Innovation 78

Innovation Customer Experience Strategy Operations 78

Gonzobanker

DECEMBER 19, 2022

Chuck Purvis, Coastal Community – Purvis waved the flag of innovation in the credit union industry, helping Coastal become famous for its usage of interactive teller machines (ITMs) and launching the Constellation Digital Banking platform. The Smarter Bank Technology Award. The Smarter Bank Customer Experience Award.

Community 216

Community Fintech Industry Innovation 216

FICO

AUGUST 27, 2019

Digital transformation has hit the financial services industry. All firms, from large national banks to small regional credit unions, are beginning to disrupt the status quo within their own organizations. We see it in Goldman Sachs’ wildly successful consumer banking division, Marcus. Keep the customer in mind.

Customer Experience 40

Customer Experience Digital Banking Regional Technology 40

Gonzobanker

DECEMBER 20, 2019

There is an understanding that technology and fintech are going to cause radical change, but the how, how big and when are still very unclear. A finance pro who was not afraid of technology, Trylko brought respect and class to every endeavor he undertook. The bank’s strategy is laser-focused. billion of assets under management.

Idaho 148

Idaho Conference Data Marketing 148

American Banker

JUNE 21, 2016

Bank in Minneapolis has hired retail veteran Beau Gray to head its omnichannel experience team.

Customer Experience 42

Customer Experience Minneapolis Strategy Retail 42

Gonzobanker

DECEMBER 17, 2021

The merger of equals activity in 2021 was sky high, primarily because banks with pinched margins from low rates worked to grabbed scale. From nowhere, sizable regional players are being created. Bank Merger of the Year. Performance and multiples continue to be solid, outperforming most regional banks.

Fintech 143

Fintech Strategy Leadership Lending 143

Insights on Business

FEBRUARY 19, 2016

My engagements with a number of global banks of various sizes over the past several months have been on one common agenda. What should be their strategy for Digital Banking transformation? I am interested in hearing your thoughts and your organizations experience on this topic.

Fintech 132

Fintech Video Lending Industry 132

PYMNTS

OCTOBER 8, 2019

CUs are no longer confined to operating primarily as regional players, moving beyond the confines of original charters that had limited them to, say, specific communities or employers. Digitization, he said, helps level the playing field for CUs competing with bigger players. The Millennial Challenge.

United States 102

United States Millennials Course Lending 102

PYMNTS

APRIL 20, 2017

“The challenger banking industry is one of the most fascinating examples of digital empowerment within financial services, thanks to its pace of innovation and the heavy focus on technology-driven customer centricity,” Mohan wrote. Analysis of this landscape reveals a few common threads across the industry.

Compliance 110

Compliance Innovation social media Lending 110

Fintech Labs Insights

JULY 1, 2016

The technology creates an end-to-end, out-of-band channel between the users’ mobile device and the financial institution’s back-end systems to enable transmission of digital signature certificates and other communication between FIs and their customers. CREALOGIX raised $25.4 CREALOGIX raised $25.4

Technology 16

Technology San Francisco Mobile Digital Banking 16

Insights on Business

FEBRUARY 19, 2016

My engagements with a number of global banks of various sizes over the past several months have been on one common agenda. What should be their strategy for Digital Banking transformation? I am interested in hearing your thoughts and your organizations experience on this topic.

Fintech 93

Fintech Video Lending Industry 93

NCR

JULY 19, 2016

Declining cost-income ratios, competition from fintech startups and blue chip technology companies, as well as mobile and online banking channels – these are the new realities facing financial institutions today. Further, the inflow of revenue from digital sales can reach more than 50 percent by 2018, according to their estimations.

Innovation 40

Innovation Customer Experience Retail National 40

American Banker

MAY 24, 2016

The San Francisco bank isn't interested in making splashy investments in technology. At an investor day event Tuesday, Wells executives said they would focus on taking incremental steps to reduce costs and improve customer experiences.

San Francisco 48

San Francisco Innovation Customer Experience Technology 48

Insights on Business

FEBRUARY 19, 2016

My engagements with a number of global banks of various sizes over the past several months have been on one common agenda. What should be their strategy for Digital Banking transformation? I am interested in hearing your thoughts and your organizations experience on this topic.

Fintech 70

Fintech Video Lending Industry 70

FICO

FEBRUARY 18, 2021

Retail consumers, small and medium enterprises, and commercial entities are looking to banks for increasing levels of support and assistance, especially as government-introduced stimulus programs start to mature and expire around the globe. Acknowledge that there are no “unaffected customers”. Want to learn more? by Daniel Melo.

Policies 59

Policies Analysis Risk Management Data 59

Insights on Business

FEBRUARY 19, 2016

My engagements with a number of global banks of various sizes over the past several months have been on one common agenda. What should be their strategy for Digital Banking transformation and what they can learn from FinTech innovation?

Fintech 70

Fintech Innovation Lending Video 70

CB Insights

MAY 15, 2019

DBS launched its Singapore innovation lab to break out of its “traditional banking mindset to think, behave, and deliver more like a technology company,” according to Neal Cross, chief innovation officer. Fidelity — Fidelity Center for Applied Technology (FCAT) and Fidelity Labs. Founded: 1999 and 2005.

Innovation 78

Innovation blockchain Technology Groups 78

Independent Banker

NOVEMBER 25, 2015

The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2 billion-asset, 85-branch community bank based in Rockland, Mass., We are trying to stretch ourselves and go beyond what other banks are doing,” Jimenez explains. Eyeing all rivals.

Innovation 70

Innovation Community Bank social media Community 70

FICO

NOVEMBER 15, 2022

Digital banking is used by an estimated 93% of the UK adult population and is forecast to increase further within the next two years. By 2024, 435 million Europeans are predicted to be using online and mobile banking – up from 398 million today. Right now, the numbers speak for themselves. Matt Cox.

Analytics 52

Analytics Fraud Case Study National 52

CB Insights

FEBRUARY 13, 2020

‘PayFac’ technology simplifies underwriting and onboarding. ‘PayFac’ technology simplifies underwriting and onboarding merchants. Issuing serves corporate expense and digital banking use cases, among others. TABLE OF CONTENTS. A decade of online payments innovation. Focus on developers.

Online 98

Online Company Retail Payments 98