PYMNTS

APRIL 30, 2018

Blockchain, of course, isn’t only to blame. All-digital, all-tech lending platforms that could deliver better user experiences and faster credit decisioning would become the new normal and take share from banks who were too big and cost-laden to keep — or catch — up. The issues at IBM run far deeper. Digital Banks.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

MAY 27, 2020

Banks, FinTechs and small business solution providers have rallied around the effort to ease the digitization transition. The User Experience Focus. Again, this focus on user experience can be applied to both ends of a B2B transaction. ”

Online 179

Online Payments User Experience How To 179

PYMNTS

AUGUST 4, 2020

Those ecosystems will leverage the trust that consumers have placed in traditional financial industry players and tech companies of all sizes – including Big Tech , of course. In this way, Google gets new users for its Pay offering , and the banks get new customers and strengthen their respective brands. Ready For The Digital Shift.

Google 298

Google Digital Banking Course Branding 298

PYMNTS

AUGUST 8, 2018

“Statistics indicate that consumers still trust their banks more than, for example, tech companies when it comes to their financial lives,” said Richard Bailey, SVP of engineering at Entersekt , a South Africa-based FinTech firm that focuses on mobile authentication and app security software. Of course, trust goes only so far.

Mobile 102

Mobile Fintech Community Bank Security 102

PYMNTS

MARCH 26, 2020

But as of 2020, it is a subject upon which seasoned experts can disagree, in a world where traditional banks and FinTechs are operating in parallel in the market – and, in many cases, are offering similar services for consumers. But the FinTechs, Baird noted, are adapting and innovating around that issue. Baird said. “As What’s Next .

Innovation 241

Innovation Fintech Data Examples 241

PYMNTS

MARCH 26, 2020

Though there has been an increasing spirit of cooperation between FinTechs and traditional FIs, there’s still a lot of ground to cover. To modernize payments and the user experience, Davis said it is critical to consolidate processes and data aggregation.

Community 247

Community Community Bank Mobile Cards 247

PYMNTS

FEBRUARY 29, 2016

Historically, he continued, banks have taken to focusing too narrowly on the back end of payments — the plumbing and mechanics, as DeLuca described it — rather than the front-end, end-user experience. Of course, the actual end user — the business — plays perhaps the biggest role in determining whether a market like the U.S.

Innovation 100

Innovation Fintech Tools Technology 100

PYMNTS

JANUARY 6, 2021

To get there — to spur increased user adoption — he said that the SPEI user experience has had to improve. As it had been done before CoDi, the user experience had been nothing short of “horrible,” where merchants had to text 18 digit account numbers to consumers.

Payments 363

Payments User Experience System Mobile 363

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

OCTOBER 2, 2018

Squeezed out of tried-and-true methods of card fraud (thanks in no small part to EMV), the fraudsters are eyeing how to interfere with the money that firms legitimately send in the course of normal, daily business life. Elsewhere, FinTech and crypto, as they come to market, offer up new avenues of fraud, and scrutiny by the good guys.

Fraud 149

Fraud Course System Big Data 149

PYMNTS

APRIL 2, 2018

The entrance of non-bank FinTechs and alternative lenders, too, is adding new pressures on traditional FIs to up their digital games. Giving their employees cutting-edge technology with world-class tools will give them a competitive advantage.”. Online lenders and alternative players were a wake-up call to banks,” explained Glover.

blockchain 171

blockchain Lending User Experience Mobile 171

Independent Banker

NOVEMBER 30, 2022

Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. What are they, and how can community banks stay on top of this trend?

Community Bank 91

Community Bank Community Maryland Data 91

PYMNTS

JANUARY 16, 2020

but then of course Brexit looms) must begin regulating cryptocurrency assets with the same regulations that govern banks and other financial firms. In this instance, the firm had said the “extra personal information” that was mandated to be collected would have had a negative effect on operations and user experience.

Regulation 132

Regulation cryptocurrency User Experience Operations 132

PYMNTS

OCTOBER 11, 2018

Thus, in two separate announcements from one company, we might glean a sense of blockchain underpinning various user experiences in daily life. The announcement comes courtesy of a partnership between Pundi X, ebooc fintech & loyalty labs (a Pundi X partner and distributor) and emCredit , Dubai’s credit bureau.

blockchain 199

blockchain Payments cryptocurrency Data 199

PYMNTS

SEPTEMBER 25, 2019

That can be easier said than done, of course, but in a new PYMNTS discussion with Karen Webster, Laurin Nabuko Hainy, founder and CEO at FairMoney , gave a tour of the emerging payments landscape in Nigeria and offered lessons that can be applied to other developing markets. That’s not all. So that’s our starting point.”. It has raised $1.6

How To 130

How To Lending Digital Banking Examples 130

PYMNTS

SEPTEMBER 28, 2017

If FIs want to connect with modern consumers, smartphone solutions also need to feature the latest innovations and slick user experiences. . Over the course of the past month, several providers seemed to answer that call, debuting new services and features that utilize and integrate AI technology. . About the Tracker.

Digital Banking 101

Digital Banking Report Mobile User Experience 101

Gonzobanker

JULY 6, 2021

To help banking executives choose a course of action that will accommodate different budgets, business cases, and visions for the future, we present three winning core strategies: 1. There is no question that a financial institution’s core system needs to be part of its digital transformation journey. Commoditization Strategy.

Strategy 158

Strategy System Risk Management Technology 158

PYMNTS

JANUARY 31, 2018

Slack has made a user experience that is easy … to integrate other products and services into their platform” with one-click integration sans specialist knowledge. They need to be able to report on the status of the business and, of course, have access to the data that will make reporting holistic and regular.

Management 116

Management Data social media System 116

PYMNTS

APRIL 19, 2017

Branding the Nadia avatar as a “trainee” helps the agency convey to users that the program is still learning how to interact in an emotionally intelligent manner. If the avatar knows you’re a happy person, the avatar will smile. TO DOWNLOAD THE APRIL EDITION OF THE PYMNTS DIGITAL BANKING TRACKER™, CLICK THE BUTTON BELOW. . .

Digital Banking 180

Digital Banking Technology Samsung Meeting 180

PYMNTS

SEPTEMBER 12, 2017

We listen to our customers, we watch consumer trends and we observe what FinTech companies are working on. Of course, there are always the unreasonable requests that make compromise impossible and that is just part of business. And all have enhanced the user experience in some major way. They have the ear of the customer.

Innovation 122

Innovation ATM Trends Mobile 122

Celent Banking

JULY 22, 2016

While I have no doubt that VocaLink and Zapp have great technologists and User Experience design specialists, I would expect that MasterCard's Digital Enablement Service (MDES) should bring helpful experience of integrating mobile payments into the banks' apps.

Cards 100

Cards Case Study Payments Mobile 100

Lex Sokolin

SEPTEMBER 3, 2020

And of course, in the spirit of our common interest, how does this impact financial infrastructure? You would not be able to design this user experience, nor this attention platform without a technology footprint that began with cloud computing and the Internet. How does software operate? Where does it operate? Who secures it?

blockchain 52

blockchain Software Capital Technology 52

PYMNTS

OCTOBER 20, 2017

It did translate various product offerings into Chinese, but did not customize user experience or pricing for the local market. One reason the vibrant Chinese FinTech sector has stayed mostly within the country’s borders is the difficulty in meeting international compliance standards and establishing credibility abroad.

How To 103

How To Apple Examples Payments 103

Lars Markull

JULY 10, 2022

Xero, on the other hand, could (at the same time) allow users to create Xero branded accounts or cards for the benefit of creating separate virtual accounts for each client for easier reconciliation or cards for a better user experience (Embedded Banking). I'm hoping you're still with me.

Lending 83

Lending Branding Examples Regulation 83

Fintech Labs Insights

MARCH 24, 2017

This year in New York, our two-day developers conference took user experience to new levels – and we’re not just talking about the state-of-the-art virtual reality sessions available for sampling at our FinDEVr Gaming Zone, either. Now let’s relive a little of that social media magic from FinDEVr 2017 New York.

New York 15

New York social media Conference User Experience 15

PYMNTS

OCTOBER 4, 2019

With the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. She said that banks of all sizes, as well as credit unions, may be so focused on increasing card volumes that they may be missing a key indicator of whether their user experience is optimal. “If

Apple 198

Apple Cards User Experience Examples 198

Insights on Business

OCTOBER 12, 2018

This is an opportunity to measure progress through meaningful key performance indicators, for example: new customer queries, compressed time from idea to market, percentage of revenue acquired, exceptional user experience via new digital channels, and percentage increase in net promoter score (NPS).

Innovation 87

Innovation Strategy Industry Technology 87

Lex Sokolin

OCTOBER 28, 2020

We are, of course, interested in the ways that the dynamics of such companies impact financial services, and the provision of those services across the world. Of course, the extra juice comes from digital transformation consulting. Rather, communications and enterprise infrastructure. But let’s start at the beginning.

blockchain 40

blockchain Google National Apple 40

PYMNTS

JULY 13, 2017

FinTech companies — PayPal, Square, Stripe, WePay — have gravitated toward that model because what they’re innovating on is merchant experience, or user experience,” said Aberman. “In The more seamlessly they can integrate payments into the platform, the better the user experience. Can things go wrong?

User Experience 108

User Experience Software Compliance Payments 108

PYMNTS

JANUARY 18, 2021

market, FinTechs are turning their attention to the business community, whose demands for a better banking experience are growing louder. For this reason, neobanks and banking FinTechs today have an opportunity to launch banking services built with data connectivity in mind. With more digital banking options emerging on the U.S.

Digital Banking 165

Digital Banking Data Fintech User Experience 165

PYMNTS

JUNE 27, 2019

This offering is the latest set of APIs made available to issuers and FinTech firms via the Visa Next “digital-first” platform offering. The goal is to create a consistent and ubiquitous user experience across the channels they shop by leveraging the credit and debit relationships already in place with their banks.

Lending 188

Lending User Experience Cards Fintech 188

PYMNTS

JULY 14, 2016

With our user experience, we do a much better job at the moment than most traditional banks,” Stalf said. We looked at their customer experience for inspiration to build the best user experience in banking,” Stalf explained. Now Stalf is trying to build a brand as both a full-service bank and a FinTech platform.

User Experience 100

User Experience Digital Banking Customer Experience Innovation 100

Fintech Labs Insights

FEBRUARY 8, 2017

After two days of live demonstrations of some of the most novel innovations in fintech, our FinovateEurope audience has made its voice heard as to which technologies represent the Best of Show. Backbase for showing how artificial intelligence and PSD2 can turn a mobile app into a smart virtual assistant. We’ll see you next year!

Conference 12

Conference User Experience Innovation Technology 12

PYMNTS

JUNE 28, 2019

Digital payments may be in the crosshairs of treasury professionals, banks and FinTechs, but the journey to truly transform business payments is fraught with challenges. And, he added, the banks and FinTechs understand the value of providing plug-and-play connectivity to ERP and accounting systems to add payments capabilities.

Payments 107

Payments Fraud System Fintech 107

PYMNTS

AUGUST 16, 2018

Reactive ways of doing things can degrade the user experience — and that can drive away consumers. Meeting those consumer demands while also trying to integrate mobile systems that require a fusion of legacy systems with the newest technology can be easier said than done, of course. Future-Proofing.

Mobile 127

Mobile Payments Security Innovation 127

PYMNTS

MARCH 23, 2018

FinServ cybersecurity is, of course, a prime target for innovation. At the same time, providers must ensure a positive, consistent customer experience. It has to, in order to secure digital payments, mobile banking applications and other channels across established, challenger and FinTech sectors.

Innovation 186

Innovation Security Customer Experience Technology 186

PYMNTS

OCTOBER 21, 2019

Now, a potential new phase in the evolution of open banking is taking shape, one that focuses less on providing interconnectivity for SMB-facing FinTech, and instead turns to opportunities for the banks themselves to benefit from data integrations. based FinTech enabling SMBs to integrate their back office platforms with each other via API.

Data 100

Data Resources Software User Experience 100