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Join Me at CBA Live for Fraud Prevention and Customer Experience

FICO

I’ll be participating in an excellent panel, “ Balancing Fraud Prevention & the Customer Experience ,” at the first virtual edition of CBA LIVE , the must-attend annual event for the retail banking industry. What’s great about virtual conferences is that you can register , today, to attend. Learn from Fraud-Fighting Superstars.

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Yum Takes Hit From Grubhub And Names New Digital Leadership

PYMNTS

30) even as the quick-service restaurant (QSR) operator — which runs the Taco Bell, Pizza Hut and KFC brands — touted its expansions in digital and mobile services. It also announced new leadership, and a new hire who will oversee the brand’s ongoing digital and mobile push. This gives us better control of the customer experience.”.

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Four building blocks of an employee onboarding process for remote workforce

Perficient

This blog explores how leadership can help kick off their commitment from the new hire’s onboarding stages. Consider setting up a video conference with the employee’s immediate team, with a presentation that includes, Org Chart, photos, names and titles of team. Helping bridge the transition is the onboarding process.

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Brian Bell Navigates the Evolving Insurance Space to Provide Maximum Client Value Across Industries

Perficient

I often engage with account developers and clients to address their requirements in transitioning legacy processes and technology to meet the expectations of a digital operating environment. Beyond this, my days typically revolve around three major aspects: Strategy.

Industry 221
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14 Reasons Why You Should Grow Your Pega Career at Perficient

Perficient

BONUS: Attend Conferences, like we did at PegaWorld 2019. Within the Pega team there is ample room for professional growth, learning experience, and advancement. Pega Leadership does a really good job supporting employee growth and is committed to understanding what each member of the team is looking for in career paths.

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10 Top Banking Podcasts You Should be Listening to

Abrigo

Banking artificial intelligence (AI), the customer experience, enticing millennials, and change management are among subjects tackled in recent episodes. It also examines how community banks are different than other types of financial institutions, along with strategies for optimal operations.

Community 195
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Cybersecurity Insurance, AI and Chatbots

FICO

Two of today’s hottest tech topics — cybersecurity insurance and artificial intelligence (AI) — were well represented at recent conferences in insurance and banking, respectively: Advisen Cyber Risks Insights Conference and Bank AI Expo. Advisen: Barbican Takes a Leadership Stance on Cybersecurity Insurance. Here’s my take.