Abrigo

DECEMBER 22, 2023

As 2023 winds down, community banks and credit unions have worked hard to attract new customers and members and retain existing ones by streamlining processes and improving the end-user experience. Read the blog for information that can help lenders avoid risk before the project begins by planning ahead at the closing table.

Lending 221

Lending Risk Management Community Management 221

PYMNTS

AUGUST 9, 2019

-based Emerging Payments Association (EPA) published a report on the impact of SCA on the payments experience, and found that 75 percent of issuers said they would be ready by the Sept. Yet this was compliance-ready, not operationally ready. Each European state is now responsible for creating its own SCA compliance road map.

Compliance 152

Compliance Regulation User Experience Retail 152

PYMNTS

OCTOBER 29, 2020

The technology conglomerate announced this week a new cloud service to help smaller banks integrate anti-money (AML) laundering protections via its Financial Crime and Compliance Management Cloud Service. TrueLayer Launches in Australia. Its APIs also support account verification and payment capabilities. CFPB Seeks Open Banking Guidance.

US 203

US Fintech Tennessee Compliance 203

South State Correspondent

MAY 18, 2023

On average, it takes an employee seven minutes to look for information on our intranet. Tate essentially unlocks valuable information stored within our bank and makes it accessible to all. This provides the generative AI model with more references and inferred index on the information. That is an 11.6x

US 195

US Training Examples Data 195

Insights on Business

FEBRUARY 13, 2019

The global financial crisis of 2008 and 2009 brought a renewed focus on the governance, risk and compliance (GRC) processes within the financial institutions, who, not very long ago, viewed GRC as little more than a necessary evil – cost of doing business, which added little value. IBM OpenPages with Watson 8.0

User Experience 79

User Experience Compliance Risk Management Training 79

PYMNTS

MARCH 4, 2020

And in that evolution, DeLuca explained, software has moved from systems that simply kept records or initiated transactions toward systems that deliver an enhanced, more engaging experience. FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

NOVEMBER 19, 2019

Among the biggest debates is how to construct and operate the best card program possible – a decision that served as the foundation for a new PYMNTS interview with Jim Geeslin, head of strategy for Elan Financial Services , an agent credit card issuer. That’s one of the biggest areas where we see friction,” he told PYMNTS.

Cards 140

Cards Apple Data Innovation 140

Insights on Business

JUNE 20, 2018

Current risk and compliance systems are disparate and disconnected, often with varying taxonomies, user interfaces, and skill requirements. Most importantly, this fails to engage the first line of defense – the employees who need the proper tools to make the best and most informed decisions. OpenPages 8.0 Financial Crimes.

Regulation 70

Regulation Compliance Analytics System 70

PYMNTS

JULY 23, 2019

It’s a process that doesn’t leave much room for interpretation — either you are compliant or you’re not — and one in which companies tend to bring in a partner who can make the process of achieving and maintaining compliance less painful. Dynamic Vs. Static Authentication .

Data 101

Data Mobile Compliance Security 101

Gonzobanker

JANUARY 17, 2020

New regional banks will struggle with operational maturity and customer experience. While the whizzes in finance and credit can scale fast, the worlds of operations, information technology (IT) and digital cannot. In most cases, this information is buried three levels down. Experian recently reported.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

Independent Banker

JANUARY 31, 2022

The first year of activity centered on information sharing and input collection, but now, pilot participants are transitioning from institutional planning to execution. “We Beyond assessing operational functionality, experts recommend that community banks take a step back to evaluate the FedNow opportunity in light of business plans.

Community Bank 91

Community Bank Community Resources Fraud 91

PYMNTS

JUNE 17, 2019

The Z-Wave protocol operates on a mesh network that allows each device to repeat its signal, thereby extending the range of all products. . Compare that to what you experience with Wi-Fi, where the more devices you add, the worse the experience becomes,” Klein explained. “The How Z-Wave works . The three mandates .

Security 142

Security Michigan Operations User Experience 142

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience.

Fintech 132

Fintech Groups Data Strategy 132

PYMNTS

OCTOBER 2, 2018

More specifically, the idea works like this, according to Fast Company : “Every bit of data [a user] creates or adds on Solid exists within a Solid pod, which is an acronym for personal online data store. These pods are what give Solid users control over their applications and information on the web. And am I okay with that?

Data 189

Data Online Google social media 189

PYMNTS

FEBRUARY 28, 2017

That night, the “name that tune”-style game was given the Alexa treatment, adding voice functionality to the user experience. While 10,000 seems like a major milestone — and it is in some ways — the statistic still pales in comparison to the number of apps that major smartphone operating systems boast.

Google 100

Google System Comparison User Experience 100

PYMNTS

JULY 5, 2017

The complexity of mobile payments shows up when looking at the entities involved in the entire process, and where these entities will be operating. The regional variations of the payment flow make for a massive amount of complexity in the ecosystem as there are also regulatory and compliance guidelines that will shift depending on the region.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

MAY 22, 2017

The ransomware attack affected a range of players, including delivery services like FedEx, automakers including Renault and Nissan, transportation operations such as Germany’s Deutsche Bahn and even medical systems such as the U.K.’s To date, more than $80,000 in bitcoin payments have been made so users could access their files again.

Regulation 116

Regulation National Online System 116

FICO

JANUARY 7, 2021

The ROI will come not only from efficiency in the operations themselves but also from cost of capital and stability gains throughout the enterprise. It is possible to increase resiliency without increasing operating costs. For more information, watch this webinar: #2. Crossing The Covid-19 Chasm (In Days, Not Months).

Management 52

Management Analytics Strategy Data 52

Insights on Business

OCTOBER 12, 2018

Imagine you could accelerate the velocity of the business through information technology while saving 21% year over year on IT costs. A future state that builds towards banking-as-a-platform — an operating model enabled by discrete financial capabilities integrated into a digital ecosystem utilizing open APIs and customer-centric insights.

Innovation 87

Innovation Strategy Industry Technology 87

FICO

AUGUST 27, 2020

In contrast, established organizations where information about customers may be in silos will need to rethink how they share information across systems. The bank may have all the information they need to stop the criminals, but they can’t share it effectively. Appropriate friction. www.fico.com/authentication.

Management 52

Management Fraud Security Examples 52

Cisco

MAY 24, 2022

This week we welcome Marc Gilman , General Counsel and VP of Compliance at Theta Lake for a Q&A on a key topic for compliance, operational risk, and security leaders – ensuring that robust controls are in place for regulatory, cybersecurity, and privacy of collaboration platforms.

Compliance 115

Compliance Security Video Meeting 115

FICO

MARCH 6, 2020

Visma Connect recently interviewed Jürgen Krieg, FICO's head of global compliance sales. In this excerpt from that article, Jürgen elaborates on the importance of compliance. . At FICO, I am responsible for planning and implementing growth strategies to develop new markets, and the expansion of our compliance business globally.

Compliance 81

Compliance Technology Fraud Analytics 81

Fintech Labs Insights

FEBRUARY 21, 2017

Today’s funds come from Madrid-based Mundi Ventures, a technology-focused VC firm that also operates in Barcelona, London, and Seattle. The movie-like playback gives banks an auditable record for compliance purposes. Here’s more proof that regtech is coming of age– Switzerland-based Qumram closed on $1.5

social media 15

social media Seattle Compliance User Experience 15

William Mills

MAY 9, 2018

How they describe their product/innovation: Project Finance is a personal finance application that shows users the future of their finances based on all the choices and decisions they’re making today. Just digitizing existing manual processes won’t work; companies must rethink and reimagine all processes. Key Partnerships & Customers.

Security 40

Security Samsung Strategy San Jose 40

Fintech Labs Insights

MAY 14, 2017

It has become THE place for developers to find information about how to integrate e-signatures into their web and mobile apps. Taking away the paper problem improves operational efficiencies and helps deliver an exceptional customer experience that can drive high adoption and completion rates.

Community 15

Community Management Analytics Case Study 15

PYMNTS

NOVEMBER 9, 2016

We live in a time where open networks and software platforms have enabled interoperability of communications, media sharing, content and information discovery. “Creating those onramps and user experiences that delight people is a big part of what we do to keep driving usage,” Allaire added. Changing The Movement Of Money.

Payments 189

Payments blockchain User Experience Bitcoin 189

Gonzobanker

DECEMBER 19, 2016

Be Careful What You Wish for Award – To all those Fintech providers that can now get an official bank charter to operate within the confines of simple regulatory requirements. Let’s hope bankers can keep evolving their mortgage business and borrower experiences among all this compliance chaos. The big bang project is over.”

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Be Careful What You Wish for Award – To all those Fintech providers that can now get an official bank charter to operate within the confines of simple regulatory requirements. Let’s hope bankers can keep evolving their mortgage business and borrower experiences among all this compliance chaos. The big bang project is over.”

Utah 60

Utah System Community Marketing 60

Social Assurance

OCTOBER 13, 2021

Whether that action is to serve and help someone learn about a particular topic, to entertain and engage them, to inform an audience about an event or social issue, or for them to take a specific action, like visiting your website. Let’s start with your content. Content’s job is to serve a purpose. To create an action. It will pay dividends.

social media 15

social media Strategy Marketing Strategies Marketing 15

Fintech Labs Insights

JULY 21, 2016

The San Francisco-based company offers mortgage lenders white-labeled technology to help efficiently originate loans while giving applicants the smoother user experience they’ve come to expect. Instead of keying core information into their system, information flows automatically through Blend. Can you imagine that?

San Francisco 12

San Francisco Data Industry Mobile 12

PYMNTS

APRIL 2, 2019

Limited , which offers what is billed as a “turnkey” Open Banking platform that helps banks achieve compliance with the Second Payment Services Directive (PSD2). The March 14 deadline for compliance with PSD2 has, in turn, spurred banks to open up to third parties. That’s according to Steve Kirsch, CEO of Token.io

Software 165

Software User Experience Security Compliance 165

William Mills

SEPTEMBER 7, 2016

Andrew just needs to review the account and forward on to compliance for their review. Andrew can snooze until Compliance has done their work so his workspace is not cluttered. First step, add all financial information. User can add accounts and turn accounts on and off. Also a pretty good customer experience.

Mobile 40

Mobile Cards Fraud Data 40

William Mills

MAY 11, 2016

Diana Chin (HR & Operations). Verifies the card and pushes that information onto the merchant. Customers can store all of their online profiles in one secure location to improve user experience. Uses facebook to fill out personal information. Helps with mobile onboarding and anti-money laundering compliance. ^SR.

Video 40

Video Mobile social media Analytics 40

PYMNTS

SEPTEMBER 29, 2020

Regulators are also looking more closely at the authentication measures attached to online payments as they continue to jump in volume, meaning merchants must keep pace with new compliance requirements as well as shifting consumer perceptions. Online Payments Drive Privacy Concerns. under the GDPR. Joining the Global Open Banking Push.

Payments 172

Payments Regulation Online Retail 172

FICO

MAY 13, 2020

It provides a unified view of analytics, business strategies, audit and compliance, empowering companies to make smarter, faster, more profitable decisions by virtue of: Unifying and mobilizing the enterprise: Utilizing a unified, scalable decision platform across the enterprise that optimizes and monetizes the use of people, data and analytics.

Analytics 52

Analytics Strategy Survey Management 52

FICO

MAY 13, 2020

It provides a unified view of analytics, business strategies, audit and compliance, empowering companies to make smarter, faster, more profitable decisions by virtue of: Unifying and mobilizing the enterprise: Utilizing a unified, scalable decision platform across the enterprise that optimizes and monetizes the use of people, data and analytics.

Analytics 52

Analytics Survey Management Strategy 52

CB Insights

MARCH 21, 2018

Each step in this collaborative process represents a potential point of failure in the overall system, where information can be lost, policies misinterpreted, and settlement times lengthened. Storing claims information on a shared ledger would help insurers collaborate and identify suspicious behavior across the ecosystem.

blockchain 78

blockchain Fraud Policies Industry 78