PYMNTS

DECEMBER 29, 2020

With it, financial institutions need to strengthen their compliance to mitigate the risk of running afoul of the law. Accurate and reliable data is a critical piece of modernizing the AML regimen,” he said. Complex Compliance. Can you really know your customer if you don’t know their location?” The Geolocation Opportunity.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

JULY 23, 2019

It’s a process that doesn’t leave much room for interpretation — either you are compliant or you’re not — and one in which companies tend to bring in a partner who can make the process of achieving and maintaining compliance less painful. And it’s a process that, in a dynamic digital world, does not lend itself well to static data sources.

Data 101

Data Mobile Compliance Security 101

Abrigo

DECEMBER 22, 2023

As 2023 winds down, community banks and credit unions have worked hard to attract new customers and members and retain existing ones by streamlining processes and improving the end-user experience. Ironically, data for making lending and credit decisions for the financial institution can also be one of the toughest assets to harness.

Lending 221

Lending Risk Management Community Management 221

PYMNTS

OCTOBER 29, 2020

The technology conglomerate announced this week a new cloud service to help smaller banks integrate anti-money (AML) laundering protections via its Financial Crime and Compliance Management Cloud Service. The company provides open banking technology to banks and FinTechs, allowing them to securely open up data to their customers.

US 203

US Fintech Tennessee Compliance 203

PYMNTS

AUGUST 9, 2019

The second Payment Services Directive (PSD2) requires financial institutions (FIs) to provide third parties access to their payment data, but some countries and banks are implementing this faster than others. Yet this was compliance-ready, not operationally ready. Yet this was compliance-ready, not operationally ready.

Compliance 152

Compliance Regulation User Experience Retail 152

PYMNTS

MARCH 4, 2020

And in that evolution, DeLuca explained, software has moved from systems that simply kept records or initiated transactions toward systems that deliver an enhanced, more engaging experience. FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

NOVEMBER 19, 2019

Among the biggest debates is how to construct and operate the best card program possible – a decision that served as the foundation for a new PYMNTS interview with Jim Geeslin, head of strategy for Elan Financial Services , an agent credit card issuer. Data Control . Near-Term Challenges.

Cards 140

Cards Apple Data Innovation 140

Insights on Business

FEBRUARY 13, 2019

The global financial crisis of 2008 and 2009 brought a renewed focus on the governance, risk and compliance (GRC) processes within the financial institutions, who, not very long ago, viewed GRC as little more than a necessary evil – cost of doing business, which added little value.

User Experience 79

User Experience Compliance Risk Management Training 79

PYMNTS

FEBRUARY 28, 2019

They must also excel at securely handling payments and personal data, while recommending services at the right moment to enhance transactions along the way. This means localizing their services and not taking a one-size-fits-all approach when it comes to payment methods and user experiences.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

JANUARY 24, 2019

Google has decided to dispute the €50 million fine handed down by French privacy regulators for allegedly failing to comply with the EU’s General Data Protection Regulation (GDPR) privacy law. In addition, the Commission said Google didn’t get the necessary user consent for personalized ads.

Google 123

Google Regulation Policies User Experience 123

South State Correspondent

MAY 18, 2023

The Start of Our Generative AI Journey “Tate,” a contraction of SouthS tate, was a brainchild of our Spark Innovation group, a team of 35 employees from various sections of the Bank brainstormed a use case, created personas, outlined a user journey, and then developed an action plan.

US 195

US Training Examples Data 195

PYMNTS

FEBRUARY 21, 2019

Green Dot revealed a 17 percent year-over-year revenue increase for Q4, according to the firm’s earnings data released on Wednesday (Feb. Yet, a key component of its growth plan is the expansion of BaaS operations, particularly as Green Dot positions itself to meet the digital-first needs of Generation Z, said Streit.

Taxes 188

Taxes User Experience Cards Operations 188

PYMNTS

NOVEMBER 18, 2016

The firms said the solution supports multiple points in the procurement process, including on-site purchasing, purchase order and invoice management, data capture, vendor compliance and reporting.

Software 100

Software United States User Experience System 100

Insights on Business

JUNE 20, 2018

Whether it be employee conduct, ethics, third parties, or data, risks are a constant in conducting business today and can have major implications. Current risk and compliance systems are disparate and disconnected, often with varying taxonomies, user interfaces, and skill requirements. OpenPages 8.0

Regulation 70

Regulation Compliance Analytics System 70

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. Alliance Bank Taps Into Ephesoft Data Capture. Just Cashflow Taps Ebury for FX.

Fintech 132

Fintech Groups Data Strategy 132

Cisco

DECEMBER 21, 2020

This is mainly due to the fact that existing individual cloud-provided tools are not integrated and create data silos. You’d be able to get the most out of your data center infrastructure. Streamline your operations: Will you be enabling developers to deploy infrastructure on demand? On multiple clouds?

Customer Experience 99

Customer Experience Innovation Policies Security 99

PYMNTS

OCTOBER 2, 2018

about online privacy and data storage, Tim Berners-Lee has a plan to “decentralize the web and take back power from the forces that have profited from centralizing it,” according to a report. Technology that enables consumers to control their data as they shop, pay and perform other tasks online.

Data 189

Data Online Google social media 189

Cisco

AUGUST 23, 2019

As a result, organizations and individuals at every scale have had to turn towards alternative financing models to enable the continued growth and optimization of their operations. Similarly, the role of finance and leasing companies has evolved to focus on providing customers with a seamless omnichannel experience.

Industry 49

Industry User Experience Compliance Capital 49

PYMNTS

JANUARY 30, 2020

Many merchants might not be so forward-thinking as to visit both Visa ’s and Mastercard ’s websites to find out whether their technology providers are SOC 1 or SOC 2, or ask questions about how they hold their data, Butler pointed out. Other tasks that can be automated include compliance and chargeback-related activities.

Payments 143

Payments Software Management Technology 143

PYMNTS

MARCH 25, 2019

And investors are still pouring capital into companies operating in the sector. Meanwhile, payments are playing a role in bringing more consumers into the sharing economy, and helping businesses operate more efficiently and profitably.

Los Angeles 135

Los Angeles Payments San Francisco Chicago 135

Gonzobanker

JANUARY 17, 2020

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience. CEOs need to force a change.

Customer Experience 135

Customer Experience Fintech Regional Cards 135

FICO

DECEMBER 2, 2020

This may in part be due to a technology gap, almost half of the banks surveyed said they had operational challenges related to the need to ‘physically’ validate customers’ identities and the manual processes required to do so. Met Central Bank compliance requirements to reduce fraud. eKYC Malaysia – digital transformation success.

Survey 72

Survey Regional Compliance Fraud 72

Perficient

OCTOBER 19, 2020

The assumption of standards-compliance browsers allows PWAs the ability to behave much like a native app. Operational costs associated with PWAs are a fraction of its cost to run and maintain native apps long-term. PWAs are fast and do not request loading new pages for every user interaction.

User Experience 309

User Experience Technology Software Mobile 309

PYMNTS

FEBRUARY 28, 2017

That night, the “name that tune”-style game was given the Alexa treatment, adding voice functionality to the user experience. While 10,000 seems like a major milestone — and it is in some ways — the statistic still pales in comparison to the number of apps that major smartphone operating systems boast.

Google 100

Google System Comparison User Experience 100

PYMNTS

MAY 22, 2017

The ransomware attack affected a range of players, including delivery services like FedEx, automakers including Renault and Nissan, transportation operations such as Germany’s Deutsche Bahn and even medical systems such as the U.K.’s To date, more than $80,000 in bitcoin payments have been made so users could access their files again.

Regulation 116

Regulation National Online System 116

FICO

MARCH 6, 2020

Visma Connect recently interviewed Jürgen Krieg, FICO's head of global compliance sales. In this excerpt from that article, Jürgen elaborates on the importance of compliance. . At FICO, I am responsible for planning and implementing growth strategies to develop new markets, and the expansion of our compliance business globally.

Compliance 81

Compliance Technology Fraud Analytics 81

FICO

JANUARY 7, 2021

The winning strategy will be: understand and exploit the data from the natural experiments that have emerged as a result of this tragedy. The ROI will come not only from efficiency in the operations themselves but also from cost of capital and stability gains throughout the enterprise.

Management 52

Management Analytics Strategy Data 52

CB Insights

SEPTEMBER 11, 2018

Massive customer data breaches, inadvertent data exposures, hidden tracking apps, internet surveillance, and more have helped erode consumers’ trust in tech companies. Apple: Director of privacy compliance. Facebook & Apple focus on Privacy & Compliance Policies. get the 39-page cyber defense report.

Google 48

Google Apple Policies social media 48

Cisco

MAY 24, 2022

This week we welcome Marc Gilman , General Counsel and VP of Compliance at Theta Lake for a Q&A on a key topic for compliance, operational risk, and security leaders – ensuring that robust controls are in place for regulatory, cybersecurity, and privacy of collaboration platforms.

Compliance 115

Compliance Security Video Meeting 115

Fintech Labs Insights

MAY 26, 2017

ABN AMRO’s Helène Erftemeijer elaborated on the role Fenergo’s technology will play in helping the bank improve the user experience for its clients. The deal with ABN AMRO is the latest in a string of wins for the Dublin-based compliance specialist.

Management 17

Management Innovation Compliance Capital 17

Insights on Business

OCTOBER 12, 2018

The CIO had made modest gains in cloud adoption, using virtual machines in the data center and some off-premise cloud platform services for customer engagement. A leading financial services institution knew its cloud transformation execution wasn’t hitting on all cylinders.

Innovation 87

Innovation Strategy Industry Technology 87

FICO

AUGUST 27, 2020

Working from home and data security. Verifying customers’ identities by operatives working from home should not come at the expense of data security and privacy. A completely seamless user experience is important but shouldn’t be the aim of every interaction. The non-digital customer. Appropriate friction.

Management 52

Management Fraud Security Examples 52

NCR

JANUARY 17, 2017

All players will look for better ways to manage regulatory and compliance processes. The difficulty comes with maintaining the right balance between fully complying with regulatory demands and keeping user experience simple. This year will be a big year for all types of specialized payments providers.

Fintech 40

Fintech Trends Industry Compliance 40

PYMNTS

JULY 13, 2017

A PayFac collects minimal data up front and supplements it with other real-time data to get merchants up and running, literally, in minutes. FinTech companies — PayPal, Square, Stripe, WePay — have gravitated toward that model because what they’re innovating on is merchant experience, or user experience,” said Aberman. “In

User Experience 108

User Experience Software Compliance Payments 108

PYMNTS

OCTOBER 6, 2020

In explaining the relationship amid the parties, she said Monneo acts as the “bridge” that serves up the infrastructure that can help other stakeholders handle the continuing surge of online payments while handling some of the regulatory and compliance processes tied to PSD2. and FX Payments in 134 currencies.

Compliance 236

Compliance Online User Experience Payments 236

Fintech Labs Insights

MAY 14, 2017

Here’s our interview with Michael Williams, eSignLive’s Evangelism & Developer Community Manager: Where did you start your career and how did you gain the experience needed to run the tech side of your company? Coming from a data analytics background, the more data the customer can gather from a transaction the better.

Community 15

Community Management Analytics Case Study 15

William Mills

MAY 11, 2016

Race Data – @RaceDataSystems – [link]. Turn data into energized relationships. Race dashboard: Large data set to work with. Helping banks with customer retention by transforming data into knowledge about their customer’s engagement and key events on their journey. Diana Chin (HR & Operations).

Video 40

Video Mobile social media Analytics 40