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A Bank Automation Summit Preview: Key 2023 Banking Automation Trends

Perficient

The next offering for adoption within automation is more human-like Advance AI, which is being referred to as Autonomous Enterprise. In the banking industry, RPA is being used to automate a wide range of processes, from loan origination and account opening to back-office processes, such as compliance and accounting.

Trends 474
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Bank Regulators Seeking Comments on the Use of AI and ML in the Industry

Perficient

Finally, views are sought for compliance with applicable laws and regulations, including those related to consumer protection. Personalization of Customer Services. AI technologies, such as voice recognition and natural language processing (NLP), are being used to improve customer experience and to gain operational efficiencies.

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Deep Dive: How Marketplaces Use Market-Based Approaches To Recruit Sellers

PYMNTS

This month’s Deep Dive examines how eCommerce platforms can appeal to merchants worldwide by catering to sellers’ preferences and tailoring their compliance approaches to different locations. . dollars, but the practice can be inconvenient for sellers in many international markets. Domestic Seller Currencies.

Marketing 159
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Watson Marketing Delivers a Competitive Edge that Financial Institutions can Bank On

Insights on Business

Pressures stem from a myriad of sources: competition from fintechs; unrelenting regulatory environment; associated costs of compliance (or non-compliance!); increasingly sophisticated security threats; and, most recently, shifting customer expectations driven in large part by millennials. Millennials are a fastidious breed.

Marketing 156
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Charles Potts: Assesing potential fintech partners

Independent Banker

With technology upgrades and customer experience consistently ranking as chief priorities for community banks, there’s no question that innovation serves as a strategic imperative. Lean on those references and reach out to peers who are using the solution. But the best tactical implementation approach remains uncertain.

Fintech 139
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Banking Predictions 2024: Gray Skies Are Going to Clear Up (in 2025)

Gonzobanker

Fintechs have an increasing appetite for new products, better tech integration and diligent compliance. The “employee experience” will be an area of focus. C’mon, you’ve got to be at least half as tired of hearing about the “customer experience” as I am. ” This is a misconception.

Fintech 88
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Visa Launches Advanced Identity Score To Help FIs Fight Application Fraud

PYMNTS

A poor customer experience can cause FIs and enterprises to lose customers, of course. And for the customers, there’s the rabbit hole of trying to prove that the bad guys co-opted their names, social security numbers and other data.

Fraud 193