Perficient

MAY 19, 2021

Our financial services practice is helping banks, credit unions, and other credit providers optimize their collections process by infusing to omni-channel technology, process improvements, and best practices. Through our work, we’ve found that other opportunities exist…beyond technology. We call it Workforce Optimization. Case Study.

Technology 340

Technology Case Study Customer Experience Training 340

Bank Innovation

OCTOBER 23, 2018

It's a common refrain from bank CEOs -- "My bank is a technology company." But the reality is much rarer. JPMorgan Chase is showing it takes fintech seriously by building (or buying) a Silicon Valley campus, which will house 1,000 employees, including 250 from recently acquired WePay.

Technology 210

Technology Company Fintech Operations 210

PYMNTS

DECEMBER 7, 2020

Most are encouraging employees to work from home while also moving their back-office operations online, and payments operations are no exception. The benefits of using digital B2B payments solutions extend far beyond their ability to support a decentralized workforce. RLJ Financial On Managing B2B Spend With Virtual Cards.

Management 268

Management Cards Company Innovation 268

Perficient

DECEMBER 14, 2020

Crisis response, maintaining safe and operational working conditions, mitigating supply chain disruptions, maintaining liquidity, and deftly responding to shifts in the market have emerged as key focus areas for all businesses. If your organization is looking to capitalize on cloud technology in 2021, here are a few trends to keep in mind.

Technology 348

Technology Trends Software Resources 348

PYMNTS

NOVEMBER 19, 2020

Afresh Technologies has raised $13 million in a Series A extension round to expand its fresh food management technology that helps grocers reduce food waste. The round was led by Food Retail Ventures and joined by existing investors Innovation Endeavors , Maersk Growth , and Baseline Ventures. “I

Technology 244

Technology Management San Francisco Retail 244

Abrigo

MARCH 2, 2023

Banking technology decisions now affect future growth With the possibility of a recession, community financial institutions may consider a delay or cut in technology spending. Takeaway 2 According to Forrester data, firms pursuing technology-driven innovation grow three to four times faster than industry averages.

Technology 195

Technology Lending Community Software 195

Perficient

FEBRUARY 28, 2024

With new risks, shifting market dynamics, and the unstoppable march of technology, the insurance industry finds itself at a crossroads. Perficient’s insurance experts, who were interviewed for this report, echo this sentiment, emphasizing the need for insurers to embrace innovation to stay relevant.

Innovation 251

Innovation Regional Strategy Trends 251

PYMNTS

DECEMBER 16, 2020

As FinTechs and other financial service providers drive commercial card adoption, virtual card technology becomes an increasingly popular focus of innovation initiatives, particularly as corporates demand solutions to support a remote workforce. Access Bank Taps Visa For SMB Debit Cards.

Cards 286

Cards Innovation Management Payments 286

PYMNTS

SEPTEMBER 18, 2020

This week's look at payment rail innovation is all about speed, both for legacy rails and new ones. Combining these elements, we are creating a broad platform with faster technology and smarter and better services that the industry can trust as a foundation for innovation towards their own end-clients," he added.

Innovation 291

Innovation Payments cryptocurrency Cards 291

Bank Innovation

JANUARY 2, 2019

All that is changing due to emerging technologies. The banking industry is facing many unprecedented challenges due to the rise of financial technology companies. Industry-leading operators, as well as ambitious startups in the banking scene, […].

Technology 282

Technology Financial Technology Operations Industry 282

Bobsguide

JUNE 3, 2022

Auriga was recently honoured with the prestigious Peter Kulik Innovation Award from the ATMIA, the leading non-profit trade association representing the entire global ATM industry. Q: How do you feel about your Peter Kulik Innovation Award win? Q:What industry problems does Auriga’s integrated acquiring solution solve?

Innovation 147

Innovation ATM Software Policies 147

PYMNTS

MAY 9, 2019

In today’s digital economy, with shopping as easy as the tap of a finger on a smartphone screen, brick-and-mortar retail businesses have no choice but to innovate to keep and grow their clientele. At the same time, many consumer services firms recognize the value that specific technological applications can bring to their operations.

Innovation 197

Innovation Retail Survey Technology 197

PYMNTS

NOVEMBER 1, 2020

PROS , which provides artificial intelligence-powered solutions, will be expanding its strategic collaboration with Adobe to include Magneto Commerce , an eCommerce platform, with the goal of helping companies launch eCommerce solutions. B2B customers have come to expect vendors to have access to digital phases of the buying experience.

Operations 247

Operations Meeting Online Innovation 247

Perficient

AUGUST 31, 2020

It’s also a great time to think about innovation. I would like to talk about how Twilio Flex and other services from Twilio can provide some clear ways not only to manage these immediate concerns, but also to drive innovations in how you interact with your customers. I won’t go into all the details of that again here.

Innovation 369

Innovation Video Strategy Customer Experience 369

PYMNTS

FEBRUARY 28, 2020

FinTechs are helping companies understand and optimize their total cost of payments acceptance through technology. A large company tends to have a half dozen — maybe eight or even 10 — payment service providers even if they are not, say, heavily global. FinTechs, such as Modo, handle the technology and the data security issues.

Company 209

Company Fintech Payments Software 209

Perficient

OCTOBER 13, 2020

Contact Centers are, of course, a traditional aspect of companies and historically where and how those companies seek to interact with their customers. In short, the notion of siloed physical locations of employees specifically tasked with being the only interface between your company and its customers, is a dated one.

Technology 340

Technology Customer Experience Software Resources 340

PYMNTS

MAY 15, 2019

To help improve their operations, consumer services companies appear to have some very specific ideas about digital technology. The report also noted that many firms believe technology could also bolster their back-office operations. And tech companies are already working with retailers on payments innovation.

Innovation 112

Innovation Company Apple San Francisco 112

PYMNTS

OCTOBER 6, 2020

New payment rails are again in the spotlight, with commercial card and contactless payments emerging as the top focuses for innovators. This week's look at payment rail innovation is all about digitization and payments acceptance. Companies and FIs will begin using Contour by focusing on the Letter of Credit (LC) process.

Innovation 241

Innovation Cards Payments Technology 241

PYMNTS

FEBRUARY 10, 2020

PSCU has appointed Denise Stevens as senior vice president and chief product officer, while Scott Young will head the product delivery leadership team as vice president of innovation, PSCU announced today (Feb. Stevens will oversee product delivery and management, as well as its innovation teams. Young will report to Stevens. “We

Innovation 210

Innovation Leadership Washington Cards 210

PYMNTS

DECEMBER 9, 2020

The takeover signaled an evolution of the company's business model from a traditionally business-to-consumer (B2C) seller, to one that includes business-to-business (B2B) operations. Technology today can automate a range of workflows surrounding a B2B payment, including invoicing, payment term management and payment processing.

Innovation 297

Innovation Fintech Cards Payments 297

PYMNTS

DECEMBER 15, 2020

Visa Talks Payment Rail Innovation. In a PYMNTS interview this month, Visa Global Head of New Payment Flows at Visa Business Solutions Alan Koenigsberg discussed the need for existing payment rails to innovate and adapt to new use cases. When we think about rails, we think about them as a means to an endpoint," he said.

Innovation 236

Innovation Data America Payments 236

Perficient

JANUARY 5, 2021

The expanded executive leadership team will drive continued growth and operational excellence across Perficient while delivering superior solutions for clients. “As “We’re in the business of helping our clients power innovation and deliver exceptional customer experiences.

Leadership 531

Leadership Denver Charlotte Ohio 531

PYMNTS

JANUARY 14, 2021

Rho Technologies , the FinTech behind Rho Business Banking, has raised $15 million in a Series A round, according to a press release. With the proceeds, the company plans to work on expanding its team-oriented commercial banking platform, including launching an integrated accounts payable (AP) platform Wednesday (Jan.

Technology 168

Technology Capital Branding Innovation 168

PYMNTS

JULY 27, 2020

The insurance industry has been bogged down by sluggish service and even slower payouts for decades, and while policyholders have certainly weathered their fair share of friction from the sector’s legacy incumbents, those insurance companies themselves have also suffered from a lack of digitization and automation.

Innovation 247

Innovation User Experience Industry Fraud 247

PYMNTS

SEPTEMBER 14, 2020

In the book, he freely admits that his formula might not work for every company. But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. I Don’t Want To, But I Have To’.

Innovation 245

Innovation Video Course Meeting 245

PYMNTS

FEBRUARY 20, 2019

Small business (SMB) adoption of technology can be a process filled with growing pains and friction points, thanks to the cost and disruption associated with integrating a new technology. According to Asgeirsson and Carmichael, the companies illustrate the broader environment of innovation that the SMB accounting space enjoys today.

Innovation 192

Innovation Technology Strategy Fintech 192

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs).

Innovation 148

Innovation Retail Operations Technology 148

PYMNTS

DECEMBER 10, 2020

This is highlighting companies’ needs to reduce accounts payable (AP) and accounts receivable (AR) processes’ costs as well as to support daily expenditures for remote workforces. B2B businesses have historically been slower to adopt digital innovations than the consumer sector. Reshaping Business Payments . Much of the U.S.

Operations 192

Operations Payments Cards Mobile 192

Independent Banker

APRIL 30, 2022

Community bankers are embracing innovation like never before—with impressive results. But with so much emphasis placed on customer-facing products and technologies, innovating back-office operations can fall to the bottom of the priority list. Unbundle your end-to-end operations and conduct a SWOT analysis.

Innovation 91

Innovation Community Bank New York City Community 91

Bank Innovation

JANUARY 22, 2019

IBM, one of the world’s largest technology companies, has agreed to sponsor Bank Innovation Ignite, which explores new ideas and technologies needed to push banking forward. Bank Innovation Ignite, March 11-12 in Seattle, offers high-level discussions and networking around the future of what’s next in banking.

Innovation 170

Innovation Seattle Fintech Technology 170

Chris Skinner

MARCH 23, 2017

I’ve been working closely with BKM, the Turkish retail payments clearing company, for a few years now. They manage the Fintech Istanbul program, and are the powerhouse behind many of the innovations we’ve seen in Turkey from mobile wallets to contactless payments. There are 52 banking institutions which operate in Turkey.

Innovation 196

Innovation Cards Trends System 196

PYMNTS

MAY 4, 2020

He will be tasked with developing strategy, direction and comprehensive success of Mastercard’s operations across 53 countries in Europe. Mastercard’s European businesses cater to more than 950 million people via business partnerships with retailers, financial institutions (FIs) and other companies.

Operations 141

Operations Regulation Regional Retail 141

PYMNTS

JULY 10, 2020

That doesn’t mean these companies have the ability to easily adopt the same payments solutions that businesses in other industries can access. Speaking with PYMNTS, Muller highlighted the opportunity that the cannabis space has to adopt payments and other financial technologies that have leapfrogged over legacy solutions.

Innovation 210

Innovation Payments Tools Compliance 210

Perficient

DECEMBER 18, 2023

By adopting a proactive stance and leveraging technological advancements, financial entities can navigate the regulatory landscape with greater resilience and efficacy. Legal Obligations and Regulatory Frameworks It is well-known that financial institutions operate within a complex web of laws and regulations.

Regulation 473

Regulation Compliance Exercises Guidelines 473

PYMNTS

DECEMBER 23, 2020

Those that relied on traditional buying and selling methods and manual back office operations have had to find ways to digitize their operations for everything from ordering and invoicing processes to how payments are collected. only company, plans to take this approach in the future, Shaffer said. “I Mastering The Technology .

Innovation 179

Innovation Operations Payments Technology 179

PYMNTS

SEPTEMBER 10, 2019

Sometimes innovation in the commerce and payments space is a matter of a new technology or a new process. The eCommerce operator reportedly is leasing some 500,000 square feet of space in a three-story warehouse in Amazon’s hometown of Seattle, according to The Wall Street Journal. The company applied to the U.S.

Innovation 243

Innovation Seattle California United States 243

PYMNTS

SEPTEMBER 16, 2019

And, as consumers have many options, fast-casual and quick-service restaurants (QSRs) realize they must meet growing diner expectations and embrace technology to stay relevant. And food-ordering platforms are teaming up with restaurant technology companies to make it easier for eateries to accept delivery orders.

Innovation 192

Innovation Mobile Groups Indiana 192