PYMNTS

OCTOBER 18, 2017

Innovation is oxygen in payments. For financial services firms, innovation is spurring speed, killing friction and fostering loyalty among customers. That, itself, begs the question: What is innovation, really? explained there is wide variation in the definition of innovation.

Innovation 140

Innovation Compliance Community Bank Strategy 140

Bank Innovation

MARCH 16, 2016

Millennials hate credit — but a new service called Lenny is out to change that. It will reach Texas, Florida and New York in the next 10 to 12 months, according to the company, which claims that, in less than three Read More. Lenny is meant for mobile (of course) and launched today in California.

Millennials 150

Millennials Mobile Florida Lending 150

PYMNTS

OCTOBER 1, 2019

No matter what happens with the deadline (one can expect bigger operators to generally meet it, while a good number of mom-and-pop operations will not, he said), the new date provides fresh opportunity for convenience stores and gas stations to become better at customer experience and engagement. gas stations and convenience stores.

Innovation 167

Innovation Customer Experience Retail Operations 167

PYMNTS

DECEMBER 11, 2019

The nearly universal need for medication and other remedies is driving retail innovation via the pharmacy sector — and that includes the area of customer experience. Among millennials, 45 percent report having no primary care doctor. That’s not the only area of pharmacy retail innovation. Delivery is another area of change.

Retail 132

Retail Innovation Houston Customer Experience 132

PYMNTS

JANUARY 21, 2020

That offering, called Certify Enterprise Travel, was meant complement Certify’s existing Certify Travel booking solution, the company said. The newly-created company will reportedly serve some 4.5 The newly-created company will reportedly serve some 4.5 million users across 120 countries. million users across 120 countries.

Innovation 101

Innovation Millennials Trends Examples 101

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. operations. Millennials Were Black Friday’s Big Spenders in 2019. Millennials were the big Black Friday spenders , shelling out an average of $509.50 Top News .

Millennials 101

Millennials Colorado Google Leadership 101

PYMNTS

AUGUST 4, 2017

In late July, the Federal Reserve Faster Payments Task Force released its much-anticipated report on how to strengthen and operate the U.S. However, if recent developments in the financial services industry are any indication, innovation waits for no institution, company, agency or, for that matter, Fed report.

Community Bank 116

Community Bank Community Innovation Millennials 116

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. The pandemic has sped up the digital roadmap for everyone in financial services, providing for more innovation in the last few months than had been seen during several years. Innovating The ATM Beyond Cash. The Flaw In Demonizing Big Tech.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

JANUARY 16, 2020

As the travel industry shifts into higher digital gear, and increasingly responds to the needs and desires of new consumer groups — millennials and Gen Z among them — some players are getting left behind and making their way into the history books. That’s the general case with travel search startup Hipmunk.

Millennials 142

Millennials Meeting Innovation Mobile 142

Bank Innovation

JULY 9, 2019

Savings app Digit is pinning its hopes on millennial and Gen Z customers who are storing up funds for a rainy day. “We serve a pretty diverse population relative to most finance and fintech companies, and the majority of our customers are actually women,” said Vishwas Prabhakara, Digit’s chief operating officer.

Strategy 199

Strategy Millennials Fintech Operations 199

PYMNTS

JANUARY 12, 2021

Demand among businesses — especially smaller firms — skyrocketed as they attempted to blunt revenue challenges and keep their operations above water, but these companies faced numerous hiccups when securing financing. This puts lenders in a sort of innovation quandary when it comes to keeping their customers satisfied.

Millennials 239

Millennials Payments Lending Study 239

PYMNTS

NOVEMBER 12, 2018

Find out how retailers are enabling purchases in stores as well as through apps, smart speakers and smart watches with new and innovative payment methods: A little more than eight in 10 — or 81 percent — of consumers travel to a store to make a purchase. And if a customer uses Samsung Pay to buy those offers.

Innovation 186

Innovation Samsung Apple Mobile 186

PYMNTS

APRIL 24, 2017

This week we saw scientists march, the French go to the polls and a $400 high-tech juicer turned out to be an innovation on par with something that everyone already has: their hands. The long-suffering team at American Express has a new headache to handle — losing the love of those millennial customers. Ready to jump in? these days.

Millennials 109

Millennials Cards New York Branding 109

PYMNTS

MARCH 8, 2018

That’s the question Brian Dorchester, EVP of Operations at First American Payment Systems , explored in this week’s Commanders In Chief series. The industry, he noted, was fairly stagnant for about 15 years before the more recent wave of innovation swept over the space. Security comes first, said Dorchester.

Innovation 112

Innovation Security Industry Fraud 112

PYMNTS

DECEMBER 11, 2019

Major eCommerce player Amazon is among the companies stepping up their investment in this area, announcing several moves designed to give it a firmer foothold in international markets, such as Japan. Technology and social media company Facebook is also growing more involved in the sharing economy. What’s New In The Platform Economy.

Marketing 132

Marketing Millennials social media Case Study 132

PYMNTS

JUNE 9, 2017

In an interview with PYMNTs after a webinar by the pair titled, “Financial Services Innovation — The Risk of New vs. Nothing,” John Epperson, principal at Crowe Horwath LLP, and Jason Henrichs, managing director at FinTech Forge , discussed the challenges and rewards of embracing change, even as firms are mindful of what works.

Innovation 109

Innovation Compliance Technology Data 109

PYMNTS

DECEMBER 6, 2019

Payments technology company Payoneer announced updates to its cross-border payments solutions enabling support for small- to medium-sized businesses (SMBs) in the U.S. The company uses automation tools to accelerate claims processing. Deep Dive: Redesigning Corporate Payments For Gen Z And Millennial Consumers.

Tools 186

Tools Payments Millennials Strategy 186

PYMNTS

NOVEMBER 27, 2019

Additional PYMNTS research found that firms believe implementing automation could significantly improve their operations, particularly their B2B payments. The following Deep Dive outlines automation’s benefits, its potential ROI for implementing organizations and how these solutions can recruit millennial workers. . A notable 80.8

Millennials 161

Millennials Payments Capital Technology 161

PYMNTS

AUGUST 14, 2017

In 2015, the tech media was gaga over Snap and its ability to corral the so-called most valuable eyeballs in media: the millennial. Media companies, in the meantime, shoveled tens of millions into Snap in the hopes of selling to a generation whose brand loyalty is about as fleeting as Zsa Zsa Gabor’s affection for each of her nine husbands.

Innovation 109

Innovation Online Google Millennials 109

PYMNTS

JULY 22, 2019

They grilled execs from Google, Amazon and Facebook over claims of their size and power, which is said to be driving smaller companies out of business, reducing opportunities for new innovators to emerge and tilting the competitive playing field too far in their direction. That’s what teenagers did 34 years ago for fun.

Innovation 170

Innovation US Maine Google 170

PYMNTS

SEPTEMBER 11, 2018

Samsung Electronics , the South Korean consumer electronics company, is expanding in India, opening on Tuesday (Sept. ” Reuters reported the new stores will showcase Samsung mobile devices, as well as other consumer electronics products and the latest innovations from the company. 11) its largest mobile store in the world.

Samsung 100

Samsung Millennials Mobile Innovation 100

Chris Skinner

JUNE 25, 2017

After my blog yesterday, about banks having to move from being control freaks in a proprietary operation building everything to becoming collaborative partners in an open marketplace curating everything, I was asked: “how do you make money out of curation?” Jeff is an actor and comedian, … Who needs millennials?

Millennials 164

Millennials ATM Maine Fintech 164

Bank Innovation

JUNE 28, 2018

Bento for Business wants to provide its customers with money management tools combined with banking solutions, similar to the personal financial management app for millennials, MoneyLion, according to company CEO Farhan Ahmad. For the task, San Francisco-based Bento raised $9 million in a new round of funding today.

San Francisco 170

San Francisco Millennials Tools Management 170

PYMNTS

AUGUST 17, 2017

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. The price of real estate is prompting even the largest players in the banking world to scale back their branch operations. Can banks have it both ways?

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

MAY 28, 2020

The companies are both Bed Bath & Beyond Inc. Regardless of where our customer is in their design journey, and no matter what their budget, our new innovative service helps make the nursery design experience seamless and fun,” buybuy BABY Senior Vice President and General Manager Glen Cary said in the announcement.

Millennials 130

Millennials Meeting Branding Innovation 130

NCR

FEBRUARY 16, 2016

And there’s no better way to target Millennial entrepreneurs than with the technology they crave to help them in their business pursuits. More than any other generation, Millennials experience life, work and business through technology and they expect seamless interactions regardless of location.

Millennials 40

Millennials Study Retail Community Bank 40

Bank Innovation

MARCH 28, 2019

United Arab Emirates-based digital bank Liv on Wednesday launched its virtual assistant Olivia, which was built by conversational AI company Kasisto. Liv, a digital bank geared towards millennials in the U.A.E, Olivia, a play on the bank’s name Liv, can check balances and give spending insights through text and the bank’s mobile app.

Digital Banking 170

Digital Banking Millennials Mobile Company 170

PYMNTS

NOVEMBER 5, 2019

Wainwright noted that the first step in automating its inbound operations involved pricing. The company exited the second quarter with pricing automation up 52 percent of total unit volume, and pricing automation had increased to 61 percent of unit volume by the end of the third quarter. Retail Partnerships.

Millennials 101

Millennials Retail Exercises Branding 101

PYMNTS

MAY 23, 2019

While many of these customers belong to the millennial and Gen Z age groups, and prefer to communicate via text or Messenger, companies in the sharing economy still need to maintain familiar channels, like contact lines, to satisfy older customers. The company just acquired rival carsharing marketplace, Drivy , in a $300 million deal.

Case Study 157

Case Study Innovation Regulation Millennials 157

CB Insights

OCTOBER 24, 2018

Millennials in particular struggle with credit cards — recent studies find that 3 in 5 millennials carry credit card balances month to month, while 45% don’t know the interest rate on their card. We rounded up a few key POS lending companies poised for significant growth. a transparent alternative to credit cards.

Millennials 65

Millennials Lending Cards Capital 65

PYMNTS

APRIL 25, 2016

In an interview with Fortune , Nordstrom Director of Social Media Bryan Galipeau explained how the company’s latest pivot toward Snapchat promotional content has seen a boost in traffic for the retailer.

Millennials 100

Millennials South Carolina social media Oregon 100

PYMNTS

JANUARY 23, 2017

WHAT DO HILLBILLIES HAVE TO DO WITH PAYMENTS INNOVATION? As important as that work is, discussing this social and public policy agenda isn’t why I was intrigued by Vance and his book — nor why I asked him to join me on stage on March 15, 2017, at the Innovation Project. Here’s what that part of this story looks like.

Innovation 100

Innovation Payments Taxes Policies 100

NCR

JULY 12, 2016

Millennial customers are quickly becoming key to the growth strategy of financial institutions, particularly in hyper-competitive markets where customer churn remains high. While millennials tend to judge a bank on the basis of its digital capabilities, they still also expect a human connection to advise them.

Millennials 40

Millennials Meeting Compliance Regional 40

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. That lack of technological and business expertise can have profound impacts on the way they manage their company finances.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

JANUARY 22, 2020

All of that helps prepare the ground for innovation. “In That’s a big part of the reason that Dossa’s company is dedicated to the proposition of constructing a more functional DTC model – in essence, a better way to match consumers to the right hair care products by custom-creating them. The company has raised $5.6

Los Angeles 131

Los Angeles Analytics Retail Survey 131

PYMNTS

NOVEMBER 16, 2017

It operated out of its first volunteer president’s home for its first five years before moving to a rented office in 1913, later relocating to its own building in 1930. From Mill Workers to Millennials. CUs that are invested in millennial expectations will have an edge over their community competition, he said. “We

Millennials 101

Millennials US New Hampshire Resources 101

PYMNTS

NOVEMBER 5, 2019

Convenience stores are not only a staple of consumer life — they also operate under often bad reputations, as places where the coffee is supposed to be stale and the food unhealthy. LISNR is one company involved with gas station, convenience store and general retail transactions. But things are changing fast in this corner of retail.

Retail 101

Retail Millennials Mobile Training 101