Remove Community Remove How To Remove Operations Remove Security
article thumbnail

3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient

The financial services industry must consider its customer experience game while also grappling with a sense of distrust from many communities due to systematic barriers, maintaining utmost accessibility due to the essentiality of the business, and the lack of financial literacy across the country. Trust and Transparency. .

Community 275
article thumbnail

How to Set Your Strategic Planning Time Horizon

South State Correspondent

For example, at present, return on equity performance is about 12% for the average community bank. After adjusting for risk and cost, individual securities and loans perform approximately the same. Securities add no long-term value while loans contribute about 10% ( HERE ) to value. Why is that? is step one.

How To 195
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How To Do Better Against National Bank Lending Competition

South State Correspondent

Community bankers need to understand their competitive landscape. Who the competition is, what the lending competition is offering, their delivery channels, and service levels can help community banks differentiate their services and enhance their competitive advantage.

National 195
article thumbnail

AI fraud challenges: How to guard against losses

Abrigo

Here are several suggestions for tightening security. Takeaway 2 Improving security questions is a good step to take to avoid text-to-speech AI fraud schemes. As we harness the power of AI to enhance operational efficiency, detect patterns, and optimize decision-making processes, financial institutions must remain vigilant.

Fraud 150
article thumbnail

How community banks can address cybercrime

Independent Banker

Community banks have a choice about addressing the problem: Remain vulnerable or be vigilant. Fraud and cybercrimes continue to increase, causing challenges for community banks. But there’s plenty community banks can do to meet this challenge. The bank works hard to prevent attacks with many defensive layers of security.

article thumbnail

How to collect positive customer reviews

Independent Banker

These community bankers share how they collect positive reviews, and how to respond to negative ones. Your digital footprint outside of your own properties is increasingly how decisions are made,” says Rob Birgfeld, executive vice president and chief marketing officer for ICBA. Quick Stat. Source: Bright Local.

How To 127
article thumbnail

The top-performing community banks of 2021

Independent Banker

Independent Banker’s annual listing top-performing community banks of 2021 alongside interviews with some of the winners. In true community bank fashion, each has its own story to tell and its own path to success. In true community bank fashion, each has its own story to tell and its own path to success. Philadelphia.