Abrigo

SEPTEMBER 28, 2022

Construction loan administration Find out how today's technology has changed the shape of construction loan administration, creating a better customer experience and reducing risk. You might also like this webinar, "How to manage a high-performing construction loan portfolio." Stay up to date on credit risk.

Lending 195

Lending Software Customer Experience Management 195

South State Correspondent

JANUARY 30, 2024

The good news is that for many other areas, budgets are lower at banks compared to last year, and the fact that IT is still positive underscores the strategic imperative that banks face to digitize traditional operations, reduce costs, gain scale, and improve the customer experience. Technology-forward banks spend as much as 16.4%

Capital 195

Capital Operations Customer Experience Comparison 195

South State Correspondent

OCTOBER 26, 2023

In every discussion we participated in or overheard, everyone talked like borrowers have homogenous financial information, not realizing how messy small business underwriting is. Generative AI: Traditional AI was ever-present in touted solutions regarding fraud, risk management, and the customer experience.

Conference 221

Conference Las Vegas Fraud Case Study 221

Abrigo

OCTOBER 20, 2020

From economic forecasts to company culture, there were important takeaways for all community financial institutions. . Hearing that information was really good confirmation to us on the things we’ve been doing as a bank.” Drive Growth. virtual conference, to learn from industry thought leaders, peer institutions, and other experts.

Management 195

Management Lending Community Strategy 195

Abrigo

MAY 5, 2022

Thankfully for bank and credit union executives, lenders, risk managers, and Bank Secrecy Act (BSA) Officers, banking podcasts and podcasts for credit unions are plentiful, and options are growing. Other podcasts might be internationally based and of little interest to community financial institutions or credit unions based in the U.S.

Community 195

Community Lending Maine Resources 195

Perficient

FEBRUARY 4, 2021

An accessible site can bring in additional customers and provide brand differentiation from your competitors. Many communities of people with disabilities are very close-knit and if your site is recognized as accessible, this ends up being a competitive advantage. These include motor, cognitive, visual, and hearing disabilities.

UX 531

UX Guidelines Compliance Study 531

CFPB Monitor

APRIL 1, 2021

In what could be an important step towards needed regulatory updating to accommodate the growing use of artificial intelligence (AI) by financial institutions, the CFPB, FDIC, OCC, Federal Reserve Board, and NCUA issued a request for information (RFI) regarding financial institutions’ use of AI, including machine learning (ML). Uses of AI.

Risk Management 78

Risk Management Training Lending FDIC 78

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. We are in awe. Seriously in awe.

Fintech 194

Fintech Community Regional Technology 194

Gonzobanker

MARCH 22, 2023

Here are seven key areas where bank executives need action plans to address burning challenges: Communication – Bankers have been working to calm their customers and community, but the quantity and quality haven’t yet met the standard in an always-on social media world where the public is sniffing for transparency and authenticity.

social media 78

social media Capital Risk Management Strategy 78

Abrigo

FEBRUARY 27, 2020

They are routinely experiencing processes that add costs, delay turnaround times, and can lead to inconsistency in pricing and risk management. The types of inefficiencies and delays are those that can also result in unhappy customers and staff. That wastes time and risks data entry errors.

Lending 243

Lending Survey Data System 243

PYMNTS

NOVEMBER 7, 2018

Data-driven efforts aided by technology have been able to match the best cost of capital to the right borrowers, he said, and in the aforementioned 39 percent growth in the custom loan activity, he said that local community and regional banks are looking for higher quality borrowers. “At

Taxes 159

Taxes Management Risk Management Capital 159

Abrigo

MARCH 24, 2021

Takeaway 2 Use this time to optimize technology investments to increase profitability and improve customer experiences. Takeaway 3 Pricing models for loans and deposits combat margin pressure and help retain your best customers. Keep me informed. Lending & Credit Risk. Lending & Credit Risk.

Lending 221

Lending Technology Survey Examples 221

Abrigo

FEBRUARY 23, 2022

With stiff competition from alternative lenders, non-bank financial institutions, and money service businesses who are pushing the boundaries of the traditional lending model, financial institutions can’t afford to deny the efficiencies and convenient customer experience of digitally enhanced loan systems. Knowing Your Customer.

How To 195

How To Lending Software Survey 195

Insights on Business

NOVEMBER 19, 2018

Both fintech firms and traditional enterprises are on the brink of significant disruption as companies leverage the rapid insights generated by AI in banking to drive demonstrable outcomes in customer experience, risk management and cost efficiency. The State of AI in Banking.

Compliance 177

Compliance Regional blockchain Technology 177

Gonzobanker

MAY 21, 2019

Acme has doubled its size in the past five years with acquisitions of smaller community banks. There are no visible managerial processes tied to customer experience and learning. Define a “target customer experience” for our first go-live sprint within 120 days. We have to reshape Acme Bank quickly for the future.

Customer Experience 112

Customer Experience Analytics Management Operations 112

Independent Banker

OCTOBER 28, 2014

In a world where information can be the most valuable currency, community banks are gathering more of their internal data. a bank software provider in Cedar Park, Texas, most community banks gather data well for reporting purposes. Drew McMullen, a partner and managing director for Sense Corp. By Karen Epper Hoffman.

Data 88

Data social media Community Bank Community 88

Bobsguide

FEBRUARY 22, 2022

It will interface with technology offerings from TCS’ partners for CRM, sales, risk management and other enterprise functions. Further, it can leverage TCS’ fintech partner ecosystem to accelerate innovation and create superior and contextual experiences for its customers. “We

Innovation 78

Innovation Customer Experience Strategy Operations 78

Gonzobanker

DECEMBER 17, 2021

Simultaneously the bank invested in Paladin Fraud, Trabian Technology, and Chartwell Compliance to provide compliance and risk management solutions in the complex and connected web of fintech partnerships. Goes to Eric Sprink, Coastal Community Bank , Everett, Wash. Like how does that play into our communities?

Fintech 143

Fintech Strategy Leadership Lending 143

Gonzobanker

DECEMBER 22, 2020

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. And how did community banks and credit unions respond to the COVID craziness? Jill is continually demonstrating just how loud a $300 million community bank can roar!

Idaho 172

Idaho Community Industry Strategy 172

Gonzobanker

DECEMBER 20, 2019

Mark Turner, Executive Chairman of the Board, WSFS Bank – We have to give the nod to an early 2019 retirement of Turner, who had one hell of a run in 12 years at the helm of a great community and wealth bank. billion of assets under management. It was always clear how much Jones loves his credit union, his team and his community.

Idaho 148

Idaho Conference Data Marketing 148

Independent Banker

NOVEMBER 13, 2014

In a world where information can be the most valuable currency, community banks are gathering more of their internal data. a bank software provider in Cedar Park, Texas, most community banks gather data well for reporting purposes. Drew McMullen, a partner and managing director for Sense Corp. By Karen Epper Hoffman.

Data 70

Data social media Community Bank Community 70

Independent Banker

FEBRUARY 24, 2016

New inspirations, fresh experiences await at ICBA’s national convention. Welcome to the Crescent City, where the largest educational gathering of community bankers convenes this month. It’s Community Banking LIVE 2016 in New Orleans. Independent Community Bankers of America. romerorainey. John Stossel. JohnStossel.

Community Bank 70

Community Bank Community Innovation Customer Experience 70

Gonzobanker

MARCH 6, 2020

Without this information, financial institutions are literally flying blind in assessing staffing levels vis-à-vis their deposit account and loan volumes. Many financial institutions are leveraging robotic process automation (RPA) capabilities to improve customer experience and remain competitive.

Operations 86

Operations System Groups Technology 86

Gonzobanker

MAY 8, 2020

So far, bankers have taken comfort in the soundbite that “this crisis is different” because of the strong capital levels and risk management rigor that has developed since the Great Recession. As the large banks announce freezing lending in some sectors, community and mid-size banks should bring more data and common sense to the table.

Lending 104

Lending Analytics Analysis Capital 104

FICO

JUNE 7, 2022

Previously, these were published on the FICO Community, but going forward they will be published on the FICO.com blog. This allowed them to not only allocate customers, but also capture important data that could be applied to later decisions. Conducting Experiments in Credit Management: 4 Best Practices. by Amir Sikander.

Trends 52

Trends Industry Cards Analytics 52

Gonzobanker

APRIL 28, 2016

According to Cornerstone Advisors research , roughly six in 10 community bank and credit union CEOs are concerned with the regulatory burden. We are hopeful that community banks will also pursue efforts to communicate the real cost of regulatory burden to our friends in Washington. 45 – 50 points: COCKROACH.

Regulation 60

Regulation Management Community Bank System 60

Bussman Advisory

SEPTEMBER 11, 2017

Services tend to be splintered across multiple channels, making for a disjointed customer experience. Chief among these is the wealth of data they have about customer needs, preferences, and behaviors. Many corporate banks are saddled with outdated legacy technology that is expensive to maintain, limiting what they can offer.

Industry 64

Industry Innovation Fintech Leadership 64

Gonzobanker

DECEMBER 19, 2016

Kim, the executives and the boards of both organizations who put rivalry aside to gain scale in the new world of banking where differentiation matters and community can be more than geography. A Gonzo community bank being a leader and not a fast follower – that’s pretty cool! She has a co-signer so risk can be mitigated.”

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Kim, the executives and the boards of both organizations who put rivalry aside to gain scale in the new world of banking where differentiation matters and community can be more than geography. A Gonzo community bank being a leader and not a fast follower – that’s pretty cool! She has a co-signer so risk can be mitigated.”

Utah 60

Utah System Community Marketing 60

Fintech Labs Insights

SEPTEMBER 1, 2015

Bleu’s vision is to change the payment experience and create new platforms for mobile transactions. Buzz Points partners with community banks and credit unions to reward consumers for buying local and banking local. Euronovate is a leading company in digital transformation and biometric identity management solutions.

Company 12

Company Software Analytics Mobile 12