Abrigo

MARCH 2, 2023

Experts have highlighted numerous lessons from Southwest’s experience, many of which can benefit bank and credit union executives, regardless of their institution size, as they manage competing priorities for spending and growth initiatives on banking solutions.

Technology 195

Technology Lending Community Software 195

Abrigo

FEBRUARY 3, 2017

By Eric Baxley, Chief Marketing Officer, Sageworks Since my last post , I’ve continued to meet with our banks and credit union clients across the country, and some common themes surfaced in the conversations. Most notably, the institutions recognized that change was overdue for their business lending programs.

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Lending Community Bank Meeting Community 150

South State Correspondent

AUGUST 15, 2022

At SouthState, our commercial lending teams use an online proposal generator, and we make that same app available to any community bank. Lenders can also view proposals generated by colleagues to understand market pricing in order to achieve greater consistency across the organization.

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Tools Lending Online Training 195

South State Correspondent

AUGUST 15, 2022

At SouthState, our commercial lending teams use an online proposal generator, and we make that same app available to any community bank. Lenders can also view proposals generated by colleagues to understand market pricing in order to achieve greater consistency across the organization.

Tools 195

Tools Lending Online Training 195

Independent Banker

DECEMBER 31, 2022

The payments landscape is evolving, and customers’ needs are changing. Here’s how community banks can enhance their payments offerings. of banks’ revenues come from payments. Payments account for up to 30% of bank revenue, and that income stream is under attack. billion-asset Bank of Tampa in Tampa, Fla.

Trends 140

Trends Payments Community Bank Texas 140

Gonzobanker

FEBRUARY 8, 2022

Maybe instead of Acquire or Be Acquired, this conference should be called Evolve or Be Acquired,” observed Eric Sprink, CEO of Coastal Community Bank in Everett, Wash., and a trailblazer in the world of banking as a service (BaaS). An arms race in marketing and digital cannot be ignored. What does this mean?

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Fintech Customer Experience Conference Technology 167

Gonzobanker

JUNE 18, 2018

We all figured it would happen sooner or later, and now it has – by Thoma Bravo , which, as part of the deal, merged MeridianLink with CRIF Lending Solutions’ ACTion, Synergy and Achieve divisions. OnBase) and its more notable flip of Digital Insight from Intuit to NCR, Thoma Bravo is no stranger to this market.

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Lending Leadership Community Bank System 60

Fintech Labs Insights

MARCH 14, 2024

For financial marketers, especially those in credit unions and community banks, the biggest event of the year, The Financial Brand Forum , is just two months away. See below for links to our financial services calendars, including fintech, banktech, insurtech, general banking events, and more.

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Conference Fintech Marketing Las Vegas 15

Abrigo

MAY 5, 2022

Other podcasts might be internationally based and of little interest to community financial institutions or credit unions based in the U.S. or largely focused on the domestic banking market. So here’s your head start on finding some banking podcasts that might work for you. Lending & Credit Risk. Whitepaper.

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Community Lending Maine Resources 195

Gonzobanker

FEBRUARY 23, 2022

Early adopters are earning prestige while investors and a hoard of community banks explore the opportunity to tap into this new source of revenue. While customer relationships are being redefined by fintechs, there will always be a place for community banking. capacity for integrations to scale with growth.

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Community Bank Strategy Risk Management Fintech 133

The Financial Brand

DECEMBER 15, 2021

The trend isn't the end of relationship banking, but partnering and a niche market focus will be essential, especially as CRE lending slows. The post The Convergence of Fintech & Banking Is Transforming Business Lending appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Lending Fintech Banking Trends Analysis 42

Independent Banker

DECEMBER 31, 2022

We recently spoke with community bank CEOs from across the country to gain insights on how they’re proactively positioning to manage risks and take advantage of growth opportunities in the coming year. Following some respite in 2022, community bankers are bracing for a tougher economic landscape ahead in 2023. James Sills.

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Community Bank Community Tampa North Carolina 91

Gonzobanker

NOVEMBER 2, 2023

In the throes of managing balance sheets and loan portfolios and at the same time executing daily “run the bank” operations, bankers are faced with the need to continuously develop new customer experiences and scale enterprise capabilities. When business lines must continuously collaborate with marketing, I.T.,

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Leadership Industry Management Resources 158

Gonzobanker

APRIL 14, 2015

Looking around online, the closest competing offers I found were $300 from a couple of regional banks, but none from community banks or credit unions. I also noticed online that OnDeck was alongside Wells Fargo and Bank of America in the Top 5 search rankings for business loans. Welcome to new marketing muscle.

Marketing 60

Marketing Community Bank Branding Community 60

Abrigo

JUNE 14, 2017

Software solutions can both make your team more efficient and improve the customer experience. Understand their needs: Evaluate the demographics of your customers and determine their needs. Do customers want a faster or more user-friendly approval cycle? Are customers requesting new products? “The

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Fintech Software Lending Millennials 170

FICO

APRIL 24, 2020

In this new age where face-to-face interaction is severely limited and the view into consumer credit risk can be cloudy, financial institutions need accurate analytic insights across the customer lifecycle in order to predict future behavior more than ever. Account Management: Increase profitability and customer satisfaction.

Analytics 52

Analytics Customer Experience Community Bank Case Study 52

PYMNTS

AUGUST 12, 2020

Banking technology company Agora Services recently announced its plans to white-label its offerings for smaller financial institutions (FIs) with a focus on small business and teen banking solutions. Recent improvements in the customer experience have made open banking more attractive for Funding Circle, added Jacobs.

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North Carolina Fintech Technology Community 193

Gonzobanker

JUNE 22, 2017

Cross-channel marketing – In the next few years we’re going to see an explosion of data-driven, targeted marketing that will make what I’m getting on my iPhone now look like chump change. The people who know how this works and how to do it well will add major value to banks. We see their latest release and we adjust based on it.

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Training Lending Customer Experience Tools 89

Gonzobanker

JANUARY 17, 2020

Wells Fargo analyst Mike Mayo got a great deal of attention this year when he claimed that the coming decade will be “the biggest tech transformation in the history of banking.” For execs who climbed the ladder in finance, lending or branches, buckle in because the techies are about to steal the show.

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Customer Experience Fintech Regional Cards 127

NCR

DECEMBER 1, 2017

For smaller community banks and credit unions in the US, it might seem like a difficult time to do business, with so much change, intensifying competition and regulatory compliance to contend with. “Most small business owners prefer to be a strong customer at a smaller bank,” Krista Morgan, chief executive of P2Bi, said.

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Community Community Bank Michigan Lending 56

Abrigo

AUGUST 25, 2021

Takeaway 2 A consumer loan origination system can help FIs offer a fully digital retail lending experience. Takeaway 3 Enhancing the customer experience means delivering on customer expectations with digital offerings. How can FIs overcome retail lending challenges? Automating consumer lending to become.

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Lending System Community Retail 195

ABA Community Banking

SEPTEMBER 4, 2019

"We just never felt like we wanted to join that rhetoric of sameness," Tim Marshall says of his marketing approach at Bank of Ann Arbor. The post Podcast: Avoiding the ‘Rhetoric of Sameness’ in Marketing appeared first on ABA Banking Journal.

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Marketing Customer Experience Community Bank Community 40

Gonzobanker

DECEMBER 22, 2020

And how did community banks and credit unions respond to the COVID craziness? Financial institutions went from having no PPP lending program at all to funding their first loan in 90 days – and this with literally last-minute regulatory guidance. Bank Deal of the Year PNC nabs BBVA USA – paying 1.3 To all the I.T.

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Idaho Community Industry Strategy 181

Celent Banking

MARCH 16, 2015

As expected, it was a great way to read the temperature of the banking industry. The conference was well attended, with broad representation from all institution sizes and markets. The conference was full of community bankers discussing evolving business models and the pressures its placing on their ability to gather deposits.

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William Mills

JANUARY 25, 2018

William Mills Agency, the largest independent public relations and content marketing firm specializing in the financial industry, released its 15th annual financial services industry report, Bankers As Buyers 2018 today. Sample findings include: James Van Dyke, CEO of Futurion, says that large Customer Experience (CX) projects take 21.5

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Report Technology Innovation Atlanta 40

South State Correspondent

MAY 1, 2024

With financial hardship, competition from dominant players, and a startup budget, Gentle Monster faced many of the same challenges as a community bank. He chose to compete in the women’s luxury segment and looked for a gap in the market. COI marketing for banks should always be a top priority.

Innovation 195

Innovation social media Branding Marketing 195

Gonzobanker

DECEMBER 17, 2021

million gets the vaunted consumer lender a much-prized bank charter, low-cost deposits to juice current earnings, and a business lending capability to drive future growth. There are lots of entrepreneurial leaders in the banking space today, but this year the nod goes to Randy Chesler at Glacier Bancorp. 82% to over 2.3%

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Fintech Strategy Leadership Lending 147

Gonzobanker

MARCH 6, 2020

But how do financial institutions determine if these operations groups are optimizing processes and staffing to drive profitability and gain market share? Many financial institutions are leveraging robotic process automation (RPA) capabilities to improve customer experience and remain competitive.

Operations 93

Operations System Groups Technology 93

PYMNTS

APRIL 1, 2019

Because while a relationship of trust gives credit unions a powerful infrastructure from which to build a more innovative customer experience, it is also a mandate pushing them forward to live up to the faith their customers have put in them. But, Lynch noted, it is still a starting point. For example, 49.1

Innovation 141

Innovation Fintech Fraud Security 141

South State Correspondent

JULY 25, 2022

We have poured through the recent 2Q earnings releases, spoken with a rash of institutional bank investors, traded thoughts with analysts, and compiled the following list of concerns that bank stakeholders (employees, shareholders, vendors, and regulators) now have. The Single Change in Messaging To Improve Your Bank Multiple.

Trends 195

Trends Lending Marketing Capital 195

Independent Banker

OCTOBER 31, 2022

AI can help solve customer pain points—but does it mean community banks will lose the personal touch they pride themselves on? As community bankers themselves tell us, the answer is no. The estimated amount of money banks will save by using AI applications by 2023. Carson Lappetito, Sunwest Bank. Quick Stat.

Community Bank 91

Community Bank Community Customer Experience Data 91

William Mills

MAY 11, 2016

Customers can store all of their online profiles in one secure location to improve user experience. What’s the market strategy? Looking for banks or credit unions. This is an extension of business services, powered by a local community bank. BLEND stands for better lending. Who is the target audience?

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Video Mobile social media Analytics 40

Independent Banker

JUNE 30, 2021

As they bantered back and forth, I was struck by how much the conversation reflected the nature of community banking. Relationships drive all that we do, so community bankers are in it for the long haul, sitting with our customers as they write each page of their stories. We have been and will continue to be here for you.

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Community Bank Community Customer Experience Course 91

Abrigo

MAY 8, 2024

They can more easily consider how to harness genAI's power to enhance their operations, compliance, risk management, and member or customer experience. It’s showing up in music and entertainment , education , healthcare , and marketing.

Examples 195

Examples Fraud Resources Risk Management 195

South State Correspondent

OCTOBER 28, 2022

For banks, this means creating products that accomplish a task and then integrating banking in the background. During the two weeks, there were over a hundred significant cyberattacks by nation-states on national and regional banks that you could watch unfold in near real-time (bel0w) at Gartner and Money 20/20.

Conference 195

Conference Technology Las Vegas Trends 195

ABA Community Banking

APRIL 8, 2020

Ed Francis talks about how InBank's technology investments have positioned the company to serve its customers and thrive long-term, even in the midst of the coronavirus pandemic. . The post Podcast: Long-Term Fintech Investments Strengthen Bank During Pandemic appeared first on ABA Banking Journal.

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Fintech Technology Company Customer Experience 105

Abrigo

MARCH 24, 2021

Takeaway 2 Use this time to optimize technology investments to increase profitability and improve customer experiences. Takeaway 3 Pricing models for loans and deposits combat margin pressure and help retain your best customers. Growing loans, earnings are banks' top challenges in 2021. Independent Banker Survey.

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Lending Technology Survey Examples 221