PYMNTS

JANUARY 15, 2021

The holiday shopping season is the most wonderful time of the year for the retail industry. Brick-and-mortar merchants and online retailers alike often rely on end-of-year sales to generate up to 40 percent of their annual revenues and start the new year on a positive note. A notable $730 billion in U.S.

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Retail Online Fraud Cards 159

PYMNTS

SEPTEMBER 30, 2020

It’s happened to almost all consumers: They’re idly perusing their credit card statements when they come across completely confusing, seemingly random charges from businesses they don’t recognize in locations they’ve never visited. Consumers panic and call their issuers to question these charges.

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Cards Online Fraud US 220

PYMNTS

NOVEMBER 4, 2019

From counterfeiting to identity theft to phishing attacks, digital fraud takes many forms — and online shopping continues to make consumers and merchants vulnerable to such attacks. According to a new LexisNexis study , overall retail fraud attempts doubled year-over-year and tripled since 2017. By its measures, merchants pay $3.13

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Fraud Retail Online Study 124

PYMNTS

AUGUST 13, 2020

PAAY has rolled out a partner platform to let merchants and payment providers implement and track EMV 3DS, a standard that aims to help prevent unauthorized card-not-present (CNP) transactions, throughout different merchant accounts. In that instance, merchants have to contend with cart abandonment. seconds on average through EMV 3DS.

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Technology User Experience Fraud Comparison 248

PYMNTS

MAY 8, 2020

Samsung Pay is launching a physical debit card and this summer will introduce a money management tool in partnership with SoFi. Samsung introduced its payments tool in 2015 with MST (Magnetic Secure Transmission) technology as well as Near Field Communication (NFC), a newer technology.

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Samsung Management Cards Regional 230

PYMNTS

JANUARY 15, 2021

Digital greeting card and gifting company Givingli has chosen Blackhawk Network to provide its app users with digital gift card selections. Blackhawk allows for eGift sales through Givingli’s app, with the inclusion of cards that can be used at travel, food and beverage, and health and beauty brands. 14) announcement. “We

Technology 187

Technology Cards Branding US 187

PYMNTS

SEPTEMBER 18, 2020

Online marketplaces are the digital storefronts helping small to mid-sized businesses survive — but adding real-time settlement into the mix can help them thrive. And 60 percent of surveyed firms selling across online marketplaces would take their business to one that offers real-time settlement.

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Online Survey Maine Study 354

PYMNTS

JUNE 25, 2019

Walmart will now accept SNAP (Supplemental Nutrition Assistance Program) to pay for online grocery orders at all of its pickup locations, according to a report. On Tuesday (June 25), the retailer announced it was expanding the program to all of its more than 2,500 pickup locations. Walmart started testing the program in 2017.

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Online Cards Arkansas Retail 102

PYMNTS

OCTOBER 9, 2020

Brick-and-mortar commerce has rebounded in recent months, but consumers are still heading online for many of their purchases, maintaining trends set in the early months of the pandemic. trillion opportunity for eCommerce retailers. trillion opportunity for eCommerce retailers. Around The Next-Gen Debit World.

Fraud 188

Fraud Retail Report Online 188

PYMNTS

NOVEMBER 16, 2020

In Beyond the Card: Toward the Cardless and Contactless Future , a PYMNTS and i2c Inc. Physical cards are changing form, as some NFC-capable mini-cards are being embedded in rings and other wearables. This development is fitting, considering the degree to which commerce has shifted online since the pandemic. told PYMNTS.

Cards 239

Cards Payments Innovation Customer Experience 239

PYMNTS

DECEMBER 16, 2020

In today’s top payments news around the world, IBM has bought Canada-based Expertus Technologies, while Gojek is rolling out its new GoBiz Plus point-of-sale (POS) offering. The technology, which is a collaboration with PT Bank Central Asia, functions as a supplement to the GoBiz retailer super app.

Technology 240

Technology System social media Payments 240

PYMNTS

SEPTEMBER 29, 2020

A new Mastercard initiative aims to improve online transaction clarity so that customers can know exactly who they purchased from, according to a press release Tuesday (Sept. With greater digital dependency, having real-time purchase details is critical for consumers, merchants and card issuers alike,” he said, according to the release. “We

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Online Guidelines Study Fraud 243

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that.

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Banking Trends Retail Trends Community Bank 151

PYMNTS

AUGUST 23, 2019

Credit card startup Brex announced it is teaming with the Magento Technology Partner program, which is part of Adobe , in a press release Thursday (Aug. Benefits of the Brex eCommerce credit card include an open line of credit, 60-day payment terms and interest-free financing.

Technology 124

Technology Cards Capital Online 124

PYMNTS

JANUARY 31, 2020

We have deep dives into virtual card adoption and self-service technology, as well as a report on Kobe Bryant’s legacy. Bank Is Doing to Drive Virtual Card Adoption. Accounts payable (AP) professionals and vendors still have reservations about adopting virtual cards despite their many benefits.

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Cards Technology social media Meeting 131

PYMNTS

AUGUST 28, 2020

Goldman Sachs is pondering a $2 billion venture and growth fund that could boost its stature in the world of technology investing and help it court bigger investors and investments. Gourab Basu , vice president of global network processing at Visa, tells PYMNTS how deep learning keeps card (and card not present) transactions flowing.

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Retail Los Angeles San Francisco Online 208

PYMNTS

JUNE 8, 2020

Retail dispute management system Chargeback announced Monday (June 8) that it has closed a $6.6 Chargeback said the money will accelerate its growth and ability to help online and offline retailers decrease credit card disputes, achieve higher win rates and retain more revenue. million Series A1 funding round.

Retail 142

Retail Management Customer Experience Capital 142

PYMNTS

AUGUST 9, 2019

In an interview with PYMNTS, Tim Moran, senior vice president of product and marketing at Worldnet , told PYMNTS that the age of automated retail is dawning — but there is no one-size-fits-all approach. He noted that millennials have “grown up with the online world on their smartphones.”

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Retail Analytics Millennials Online 181

PYMNTS

MAY 14, 2020

Flexibility will be essential to survival, and the pressure is on for small- to medium-sized businesses (SMBs) and financial service providers to migrate online as their customers continue social distancing. If there’s one thing for certain for small business today, it’s that nothing is certain. Finding New Revenue Streams.

Online 174

Online Industry Retail Strategy 174

PYMNTS

DECEMBER 21, 2020

Kroger customers can now expediently and simply order gift cards for curbside pickup in addition to their supermarket items at 1,900 of the chain’s locations throughout the nation, according to a Monday (Dec. 21) announcement from Blackhawk Network.

Cards 159

Cards Branding Customer Experience Innovation 159

PYMNTS

OCTOBER 18, 2016

In retailing, as a Nobel laureate once wrote (and sort of sang!), “the times they are a-changin” — a sentiment that extends handily to gift cards. No longer confined to being silly (or maybe saccharine) cards tucked into envelopes, gifting can be a quick and painless digital pursuit. Unless retailers make it hard.

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Retail Cards Study Customer Experience 100

PYMNTS

MARCH 6, 2019

If there’s one word that defines it all (what consumers and merchants want, and are pursuing in a world where omnichannel is a Holy Grail across brick-and-mortar and online activity), it would be “frictionless.”. Nowadays, one’s card is on file with the ride-hailing service.

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Retail Payments Online Course 148

PYMNTS

JUNE 8, 2020

The COVID-19 pandemic has led consumers to try digital tools for grocery shopping, and the total number of online grocery orders in the U.S. That month saw 40 million customers head online to shop for groceries, and these customers are expecting their preferred chains to keep up with that shift. . reached a record 62.5

Online 144

Online Mobile Tools Retail 144

PYMNTS

AUGUST 6, 2019

As Apple makes a broader push to expand its services business, the technology company has invited certain customers to apply for the Apple Card. The card is in partnership with Goldman Sachs , and Apple CEO Tim Cook said during the company’s third quarter earnings call that it would be released in August, CNBC reported.

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Apple Cards Retail System 155

PYMNTS

FEBRUARY 15, 2017

Signifyd Vice President of Partnerships Skye Spear predicted that within three years merchants won’t be on the hook for credit card fraud online thanks to companies like Signifyd that use real-time machine learning to prevent fraudulent transactions from going through. Signifyd charges about 1 percent of the order for its protection.

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Fraud Online Cards Retail 101

PYMNTS

JUNE 17, 2019

Is the store register on its way out in favor of other retail and payments innovation? In case you didn’t hear, Target faced a register outage that lasted for about 90 minutes on Sunday (June 16), which meant the retail chain couldn’t process cards or other forms of payment.

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Retail Payments Metro Software 138

PYMNTS

OCTOBER 2, 2020

In today’s top news, the European Central Bank outlines use cases for a digital euro, and Goldman Sachs will buy GM’s credit card business. The European Central Bank says Europe should be ready to adopt a digital euro so residents can access money amid the evolving retail payment landscape. for General Motor's Credit Card Business.

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Cards Payments Atlanta Google 193

PYMNTS

JUNE 4, 2020

Online commerce has soared during the pandemic, prompting retailers of all types and sizes to leverage how they use digital channels to bring back customers while a full return to physical retail remains months away. But the biggest innovations are coming to online retail.

Retail 132

Retail Branding Online New York 132

PYMNTS

JANUARY 24, 2020

Verizon is partnering with financial firm Synchrony to put out its own consumer card in the first half of this year, they said on Thursday (Jan. T-Mobile recently started providing banking services through T-Mobile Money, and Amazon and Uber now both offer their own branded cards. 23), according to published reports.

Cards 168

Cards Apple Mobile Branding 168

PYMNTS

NOVEMBER 18, 2020

consumers paid off $10 billion in credit card debt in the third quarter of 2020, and Amazon Pharmacy launched for consumers to order prescription medications. Plus, Walmart+ gets a closer look after the retail giant’s third-quarter earnings call. US Consumers Pay Down $10B in Credit Card Debt In Q3. In today’s top news, U.S.

Cards 227

Cards US Payments Strategy 227

PYMNTS

OCTOBER 7, 2020

In today’s top payments news around the world, Razer Fintech and Visa have unveiled the Razer Card prepaid card, while SafetyPay has joined forces with LATAM’s Rappi. Plus, the Abu Dhabi Investment Authority (ADIA) is investing roughly $750 million in Reliance Retail Ventures Ltd. percent share of Reliance Retail.

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Puerto Rico Cards Fintech Payments 141

PYMNTS

JUNE 12, 2019

One example in retail and payments is tech incubators — specifically, those run by specific companies and brands, a trend that shows signs of growing even more in the 2020s (which, let us remind you, are only a few months away). He added that “our customers buy our product because we offer advantages over the technologies mentioned here.

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Innovation Retail Metro Case Study 192

PYMNTS

JULY 6, 2020

Customers are also looking for options like digital and card-not-present (CNP) transactions that allow them to make eCommerce purchases as smoothly and seamlessly as possible. . Safety Concerns Encourage Contactless Card Use . This technology has witnessed slow adoption in the U.S., One credit card network reported that U.S.

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Cards Survey Examples Retail 130

PYMNTS

FEBRUARY 3, 2020

Fraudsters have grown adept at finding debit cards’ weak points, and merchants are struggling to keep up. Losses due to false credit and debit card declines — in which merchants reject legitimate orders on the mistaken belief that they are fraudulent — grew to $118 billion last year and are projected to reach $443 billion by 2021.

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Fraud Cards Tools ATM 131

Perficient

FEBRUARY 17, 2023

Taking out a credit card and entering its number is a friction point that can cause consumers to abandon both online purchases (7% of abandoned online carts are due to not having a credit card handy or the same credit card accepted by the merchant) and in-person purchase decisions. from a bank.

San Francisco 275

San Francisco Cards Online Payments 275

PYMNTS

JULY 3, 2019

That’s when there is generally another point of frustration and friction: checking out after the dental work, perhaps giving over a payment card and signing up for another appointment. In fact, the vast majority of the growth NMI is seeing is happening almost entirely outside of retail. She was able to simply go home. “It

Retail 133

Retail Software Mobile Payments 133

PYMNTS

DECEMBER 16, 2019

Mastercard is partnering with CleverCards and Appreciate Group to offer gift cards directly to mobile wallets, Mastercard announced in a press release on Monday (Dec. The Select Digital Gift Card can be sent immediately by email, text or messaging app, and is available now as a last-minute Christmas present. billion in 2019.

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Cards Mobile Groups Compliance 131