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Video Content Creates Digital-First Brand Loyalty

PYMNTS

That influx of users new to digital paths and processes has created pressure in the market for brands to leverage video content. After all, Atzmon said that video content done correctly is demonstrably more effective than just slipping some text in front of the customer. Personalization Is Key . But that’s just a starting point.

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Tango Card: Innovations Through Uncertainty

PYMNTS

In " A Look Forward: What Executives Wish for America and the World in 2021 ," Nat Salvione, chief commercial officer of Tango Card , discusses the innovations that have emerged since the pandemic: specifically, the use of pay-ahead apps and remote team engagement. For an introvert like me there was always a moment of anxiety.

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Digital Is Letting Goldman Bring Its Wholesale Pricing Prowess to Retail Banking [VIDEO]

Bank Innovation

launched its Marcus digital bank in late 2016, the conventional wisdom was the investment bank wanted to expand into retail banking. EXCLUSIVE— When Goldman Sachs & Co. But, apparently, that’s not the whole story. Marcus, it seems, is an asset pricing play, Goldman’s CEO implied yesterday.

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Western Union Launches New Video, Phone Tool For Home Money Transfers

PYMNTS

Users can choose phone calls or video in multiple languages to connect to a money transfer personal service assistant. A card is used for payouts into any bank account, digital wallet or agent locations supported by Western Union. A pilot of the new channel is being introduced in Austria, Belgium, Italy, Portugal and Oman.

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Retail banking trends to look out for in 2023

Independent Banker

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that.

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Ally Launches Cashback Credit Card [VIDEO]

Bank Innovation

Ally Bank announced today that it offers a cashback rewards credit card to its customers, but Ally is not the card issuer. The issuer of the card is TD Bank. “Our customers wanted a credit card and through our relationship with TD, we were able to deliver a customized solution in Read More.

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Is Anyone Using Zelle’s Video Message Feature?

Bank Innovation

P2P payments service Zelle was once not too keen on social media, but its new video message feature might indicate a change of heart. The video feature, which is being marketed on Zelle's website seems a little, well. The feature works this way: the user adds the name of the person who owes them […].

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