New Study: Static Web Content Bad For Account Holder Engagement
PYMNTS
JANUARY 19, 2021
Findings from PYMNTS Retail Banking Services’ Paradigm Shift speak volumes about the shifts happening in customer preference, and how FIs can capitalize on new information formats. These results suggest that consumers find it difficult to access the information they are looking for because relevant information is often buried,” per the study.
Let's personalize your content