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Telehealth Service Puts A Retail Spin On Its Business Model

PYMNTS

Fruit Street – a virtual one-stop-shop specializing in digital diabetes diagnosis and treatment – has partnered with vegetarian meal kit purveyor Purple Carrot to add a retail angle to its health advisory service. It also goes heavy on conversion mapping, in which it identifies the lower funnel user flow, then works up the funnel.

Retail 242
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Feelter Sources, Curates Social Sentiment For Brands

PYMNTS

Businesses are taking notice and looking for ways to source crowd insights, sentiment and authentic user experiences to leverage the sway social content has over prospective buyers. Enter Feelter , a technology startup that looks to bring the power of social media sentiment to brands. We bring the truth.

Branding 107
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How DTC Merchants Are Learning To Curate The Digital-First Customer Experience

PYMNTS

She said the biggest and best-in-class brands had been on that path long before the pandemic. But the pandemic-inspired shift to digital commerce has raised consumer expectations for seamless simplicity in multichannel journeys and pressured retailers slower to enter the world of omnichannel to work double-time to catch up. .

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NEW REPORT: How Voice Assistants Help Win Consumer Spend – And Their Trust

PYMNTS

The only question is: What do retailers have to do to win them over? Many consumers consider familiar payments brands like Google Pay and Amazon Pay to be a sign of trustworthiness, while others look at the overall quality of a site when deciding whether to buy from it.

Report 230
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Data Dive, Rainy Days Edition: Fines, Misses And Video Game Money Laundering

PYMNTS

And last week in payments and commerce was particularly drizzly — between real money launderers making use of fake video game funds, regulatory fines and earning fumbles, all kinds of players were reaching for their umbrellas over the course of the week. That, in turn, has led to increased prices levied on retailers and consumers.

Video 128
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AI/BOT: Where Do Chatbots Go From Here?

PYMNTS

The latest company to move the ball for chatbots is fashion designer brand Tommy Hilfiger. Just before the Fourth of July holiday break, news was shared on how the brand took chatbots to a new level via integrating it into autoplay video advertisements. or a “Good Afternoon – Chat with us?”

Video 100
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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #1: When opening a new account. And when it isn’t?