PYMNTS

JUNE 17, 2016

It’s a question that USA Technologies, a leader in digitizing payments for unattended retail , wanted answered with respect to the use of mobile payments to buy goodies in vending machines. Early indicators report that there is a strong connection between the use of Apple Pay and increased sales at these retail locations.

Apple 100

Apple Retail Study Louisiana 100

PYMNTS

AUGUST 24, 2017

3D-Secure 2.0 In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. Of course, a streamlined user experience and mobile-first approach will encourage adoption, as well.

Security 102

Security CA User Experience Mobile 102

PYMNTS

OCTOBER 18, 2018

17) that it will enable tokenization services on all cards by 2020, as part of its Digital Commerce Solutions, a suite of offerings geared toward making online transactions speedier and more secure. Mastercard will work with Adyen, Digital River, Stripe, Square, Worldpay and its own eponymous gateway services to bring tokens to retailers.

Cards 150

Cards Security Online Branding 150

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #1: When opening a new account. And when it isn’t?

Customer Experience 72

Customer Experience Retail San Diego Study 72

Gonzobanker

MARCH 28, 2024

A key aspect of digital transformation centers around which retail and business digital platforms an institution will place its faith in for future growth and customer retention. For example, does the institution want a unified experience for consumers and small businesses to differentiate from competitors?

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

PYMNTS

JULY 30, 2020

“ACH payments have become increasingly popular for many consumers; a trend accelerated this year during the COVID-related shift toward ecommerce and away from brick-and-mortar retail experiences,” said Lowell Putnam, Plaid’s head of partnerships, in a statement. businesses paying millions of 1099 or contract workers, Galileo said.

San Francisco 159

San Francisco User Experience Cards Customer Experience 159

PYMNTS

FEBRUARY 26, 2019

In the latest Mobile Order-Ahead Tracker , PYMNTS examines developments in the mobile order-ahead world, as well as how consumers are responding to new features and tools designed to augment users’ experiences for the better. The Tracker also looks at the security challenges that QSRs are tackling as they work to keep fraudsters away.

Fraud 186

Fraud Mobile Branding User Experience 186

PYMNTS

JUNE 29, 2017

From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. Without proper payment processes in place, it’s likely that the entire retail ecosystem would either grind to a halt or favor one side over another. Is true streamlining possible?

Payments 143

Payments Retail Branding User Experience 143

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #1: When opening a new account. And when it isn’t?

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

NOVEMBER 30, 2018

According to The Next Web , Jared Rice defrauded investors out of $4 million after he claimed the company would become the “first decentralized banking platform” — offering FDIC -insured accounts and banking services, as well as Visa -branded credit cards and other cryptocurrency services.

blockchain 136

blockchain Bitcoin cryptocurrency FDIC 136

Insights on Business

APRIL 28, 2017

Some of the most important elements mentioned by analysts and professionals can be divided into four models: Digital bank brands: Many established, full-service banks find it difficult to appeal to millennials. Wary of alienating existing customers, they do not want to alter their current branding.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

APRIL 7, 2017

Amazon recently focused a bit of attention on smoothing out one of the rougher patches marring user experience and accessibility. Amazon recently fixed an early point of friction: the requirement that users enable Alexa’s skills via smartphone or web browser before they can use them. Here’s what we mean.

Google 101

Google User Experience Apple Retail 101

Cisco

OCTOBER 19, 2020

Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services. Concepts such as Secure Remote Worker and Trusted Workplace were presented as great enablers for business continuity.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

FEBRUARY 12, 2019

The ideal — the goal of ongoing work across much of the digital payments and commerce industries — is to join two related, but distinct, tasks in the hopes of bringing more security and convenience to financial and retail transactions. That resulted in a quite fractured user experience, and inconsistent user experiences.”.

St. Louis 144

St. Louis Mississippi User Experience Knowledge Base 144

PYMNTS

DECEMBER 10, 2018

Capital One made the headlines then – a genius move, many called it at that time, for an issuer that lacked demand in deposit accounts and had no other way to provide a debit-like offering that would make their brand sticky to consumers. Just like 2012, with the launch of MCX and CurrentC merchant-branded, ACH-linked mobile payments products.

Branding 184

Branding Cards Payments New Jersey 184

PYMNTS

MARCH 1, 2017

The retail landscape is changing fast in the face of new technologies and shifts in buyer behavior and consumer demand. Consumers no longer want to just be transacted with—consumers want to be in relationships with the retailers and brands that know them well.”. OrderGroove Funds Frictionless Commerce With $20M Series C.

Branding 100

Branding Retail Software User Experience 100

PYMNTS

APRIL 22, 2016

Unfortunately, for the world of B2B payments, those B2B startups seem to be serving more of the retail crowd. Case in point: Soundtrack Your Brand, which raised $11 million last week to provide retail stores with a music soundtrack service — not exactly the showcase for investor support of business FinTech. Enterprise Security.

Capital 100

Capital Security Software User Experience 100

PYMNTS

DECEMBER 4, 2017

This time of year has been no different for these seven startups, all of which have launched new products and features, fielded new investor funding, upped the security ante and, in the spirit of the holidays, generally worked toward payments peace on Earth. Weeks and hours whirl away, and there always seems to be something going on.

Payments 112

Payments Risk Management Data Branding 112

PYMNTS

JULY 5, 2017

Every brand is going through some type of digital transformation, and there is even greater need now to understand and meet the needs of companies redefining their customer experiences. Applause is massively expanding into helping top enterprises and brands perfect their digital experiences.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

AUGUST 10, 2017

Barclays applied the technology to telephone banking, so that callers would not have to input a password or give other identifying information in order to securely access their account. HSBC also introduced biometric security last summer, allowing customers to log into their accounts by saying, “My voice is my password.”

Security 156

Security Technology Fraud User Experience 156

PYMNTS

DECEMBER 14, 2016

As the band Europe famously sang — we have reached the final countdown when it comes to the holiday retail season. So why the Visa-Stub Hub tie in — and how does it speak to the rest of Visa’s 2016 holiday retail strategy? The modern customer expects a top-notch user experience.

Online 100

Online Retail User Experience Data 100

PYMNTS

SEPTEMBER 14, 2016

Retailers have been conditioned to think that fraud is simply an unavoidable cost of doing business. Like how to help retailers manage fraud to a nice round number — zero — which essentially (and overnight) puts back to their bottom lines the cost of sales that they once wrote off.

Fraud 100

Fraud Retail User Experience System 100

PYMNTS

DECEMBER 12, 2016

But not brand. Not only is mobile making gift giving easier and faster, but it is also making the recipient of the gift have that much more of a better user experience because they can store their gift card in their mobile wallets, in their mobile apps, and have them with them all the time.”. Therein lies a conundrum.

Cards 100

Cards Mobile Branding Retail 100

PYMNTS

OCTOBER 24, 2016

With this in mind, PYMNTS recently spoke with Leo Castro, vice president of product marketing and brand for BigCommerce , an eCommerce platform, about the opportunities and challenges of trying to eliminate virtual checkout cart abandonment and converting tech-savvy shoppers into buyers. About The Tracker.

UX 100

UX Mobile Apple Trends 100

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

JANUARY 28, 2019

In addition, separate research by IT security firm ZeroFOX found 53,000 occurrences of online scams related to Fortnite between early September and early October of last year. That, in turn, has led to increased prices levied on retailers and consumers. For Q4, the bank said provision for credit losses increased 29 percent to $1.6

Video 128

Video Data Google Cards 128

PYMNTS

APRIL 30, 2018

trillion; on security-related hardware, software and services at 10 percent a year from a 2018 base of $91.4 They’re also using software and cryptographic techniques and permissioned-based networks to digitize and move assets around the world faster and in a secure, compliant manner. Most of that spend will be concentrated in the U.S.,

Fintech 183

Fintech blockchain Lending Digital Banking 183

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. Social marketing to remake bank brands.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

JUNE 26, 2017

One of the biggest things millennial consumers, who have grown up with the expediency of having the internet at their fingertips at all times, want and expect from brands is convenience. That includes 83 percent reporting scorning advanced security technology and protocols in favor of a more simplistic user experience.

Millennials 125

Millennials Mobile User Experience Survey 125

Bobsguide

FEBRUARY 22, 2022

Tata Consultancy Services (BSE: 532540, NSE: TCS), the leading IT services, consulting and business solutions organization, announced that its customer, AXIS Securities Limited, India, has launched voice-based trading as part of TCS BaNCS Digital, and is among the early adopters of this technology to offer such a capability to its customers.

Security 78

Security Mobile User Experience Branding 78

PYMNTS

DECEMBER 18, 2018

It’s easy to get swept up in the retail apocalypse narrative. With historic retailers like Toys R Us and Sears shutting their doors after more than 100 years in business, and reports of “sad Santas” in empty malls, it’s hard to not take a rather dim view of physical retail’s prospects at present. Time Is The New Coupon.

Retail 140

Retail Millennials Online User Experience 140

NCR

MARCH 27, 2017

Contactless withdrawal from ATMs is not a brand new technology, but it is one that is starting to gain serious traction across the industry. One key advantage of contactless withdrawal that will be equally appealing to banks and customers is the potential elimination of certain security threats. A developing technology. The benefits.

ATM 40

ATM Cards Examples Technology 40

PYMNTS

OCTOBER 18, 2018

In a way, that’s the situation with 5G and digitally enhanced retail right now. That vision includes significant gaps that will not be filled until 5G technology undergoes significant deployment and early retail use cases emerge. 5G Retail Pitch. Indeed, that is part of the 5G pitch — its retail capabilities.

Retail 122

Retail Mobile Training Video 122

PYMNTS

JUNE 27, 2016

More people own iPhone 6/6S phones now, so the pool of potential users is larger – as are the number of places that it can be used. NFC penetration at launch was 15 large retailers’ stores and some 200k merchant locations. The only thing Apple didn’t do was require users to wear Apple-branded gear while checking out.

Apple 165

Apple Mobile Cards Payments 165

PYMNTS

AUGUST 22, 2018

Web apps, he posited then, create richer user experiences by connecting users with more content and inspiring more collaboration. We are still working out the user experience and kinks,” he said, “but we are starting to get traction in terms of deployments.”. The Payment Request API And Secure Remote Commerce.

Payments 129

Payments User Experience Security Online 129

William Mills

MAY 11, 2016

It’s all done through the smartphone, with bank-level security. Portfolio outlooks, recommendation.Provide retail and advisory users the insight they need with Polly Portfolio. If you have a large retail investor base, and no resources to interact with them, then perhaps there some value? ^SR. Retail for a piece.

Video 40

Video Mobile social media Analytics 40

FICO

JANUARY 7, 2021

That efficiency, especially in retail and transportation, will become a strategic asset that will define the industry, potentially for a generation. Ensuring a personalized user experience: Giving companies the ability to create personalized customer treatments, at scale, while addressing economic, business, and regulatory challenges.

Management 52

Management Analytics Strategy Data 52