PYMNTS

FEBRUARY 25, 2020

Retailers are facing a personalization paradox. Fifty-three percent of consumers want retailers to respect their anonymity in 2020; at the same time 61 percent want more personalization in marketing, messaging and promotions. That paradox is evident between the appeal of personalization and a stepped-up need for privacy.

Retail 202

Retail social media Study Security 202

PYMNTS

SEPTEMBER 9, 2020

But the challenge for retailers now is deciding what to do next, Amazon Pay Chief Marketing Officer Kelly Wenzel told Karen Webster in a recent conversation. Wenzel told Webster that what retailers need to think about is those things that actually aren’t going to change in an environment where it feels like everything is changing.

Branding 220

Branding Online Retail social media 220

PYMNTS

JANUARY 21, 2020

As the retail luster of Hong Kong dissipates, luxury fashion retail brands LVMH and Prada are dropping their leases. Brokers also say luxury retailer Louis Vuitton plans to shutter its Times Square Mall location following the landlord’s refusal to reduce rents. By value, retail sales retreated 23.6

Branding 137

Branding Retail Report Groups 137

PYMNTS

SEPTEMBER 1, 2020

When speaking with Tai Lopez , the executive chairman of one of the more disruptive retail companies in the pandemic period, it could be expected that the conversation would center around one topic: retailing. But that hasn’t stopped the whisper machine surrounding the retail industry from doubting his methods or business model.

Retail 142

Retail New York City New York Branding 142

PYMNTS

JUNE 17, 2019

Today (June 17) Visa is announcing that their sensory branding suite is in over two dozen countries care of a dozen new partnerships. Visa’s sensory branding suite of products includes a sound, animation and haptic cues for consumers and merchants when a Visa transaction is completed.

Branding 116

Branding Customer Experience Regional America 116

PYMNTS

APRIL 13, 2020

Prepare for a big week of retail data, all of it unprecedented in light of the COVID-19 pandemic. Starting with the Commerce Department retail sales data on Wednesday, retailers will get a sense of how much consumers are spending and the retailers they are spending with. For retailers, there are no surprises from March.

Retail 216

Retail Data Capital New York 216

PYMNTS

MARCH 26, 2019

Retailers in the physical world are at a real disadvantage when it comes to knowing the customers in their stores, and what they do once they get there. The list goes on, but suffice it to say, the jokes about digital retailers knowing more about customers than they know about themselves didn’t appear in the culture out of nowhere.

Retail 127

Retail Security Data Software 127

PYMNTS

JULY 19, 2019

Iconic brick-and-mortar retailers are sometimes reinvented, and return to the world of retail with smaller-format concepts. The parent of the Toys R Us brand, Tru Kids , plans to bring stores under the legendary name to the United States for the 2019 holiday season. In Other Brick-and-Mortar News.

Retail 150

Retail US New York United States 150

PYMNTS

AUGUST 13, 2020

Off-price specialty retailer Stein Mart, Inc. filed for Chapter 11 bankruptcy in the United States Bankruptcy Court for the Middle District of Florida, Jacksonville Division amid a challenging retail climate and the pandemic, the company said in a statement. In July, Ascena Retail Group, Inc.

Retail 146

Retail Jacksonville Virginia United States 146

PYMNTS

JANUARY 17, 2020

Amazon’s relationships with big brands on their platform is looking quite a bit less healthy than it once was, while Walmart has seen grocery services lose some ground in terms of consumer appreciation, according to a recently released ranking. Big News of the Week: Another Big Brand Break-Up. Another one bites the dust. online spend.

Branding 139

Branding Retail Meeting Report 139

PYMNTS

DECEMBER 28, 2020

The dreaded returns season has hit retail with a predictable but painful thud. In fact, forward-thinking retailers are looking at the return process as a chance to create a positive customer experience. In fact, forward-thinking retailers are looking at the return process as a chance to create a positive customer experience.

Customer Experience 216

Customer Experience Retail America Branding 216

PYMNTS

JUNE 26, 2020

McNicoll said the quick gains aren’t surprising, as physical retail stores essentially closed down worldwide for months. With this [change], we’ll see more competition in the online arena, with larger brands coming in and competing directly,” he said.

Retail 318

Retail Online Capital ATM 318

PYMNTS

MAY 18, 2018

Overstock has unveiled 17 exclusive private label furniture brands, featuring more than 16,000 furniture and home décor products. Brands, introduced through the new selection, include The Gray Barn, Carson Carrington Home, and Laurel Creek. According to Retail Dive , the announcement comes as Overstock is looking for a buyer.

Branding 122

Branding blockchain Retail Trends 122

PYMNTS

OCTOBER 14, 2020

Retailers therefore have to determine the number of speed bumps their customers are willing to put up with as well as the special features they can offer to encourage shoppers to overlook these minor inconveniences. . That is something that can be used [in security efforts], depending on the specific issue or the resolution.” .

Security 150

Security Branding Fraud Retail 150

PYMNTS

SEPTEMBER 12, 2016

A study by Dotcom Distribution, a logistics and fulfillment firm, found that close to 90 percent of online shoppers consider delivery times central to their decision to shop with an eCommerce brand in the future. But speed is not the only way for eCommerce retailers to build loyalty: Packaging aesthetics are also top of mind.

Branding 100

Branding Security Survey Retail 100

PYMNTS

DECEMBER 17, 2020

Fashion retailer rue21 (r21 Holdings, Inc.) Today is an exciting day, as we've accomplished our goal of putting rue21 on a secure financial footing in the most unprecedented of times," rue21 Chief Financial Officer Michele Pascoe said in an announcement. million members.

Retail 141

Retail Pennsylvania America Capital 141

PYMNTS

MAY 28, 2020

As retailers scramble to capture the digital shift, it’s easy for some overlooked details, such as unanswered customer complaints, to harm their brands. To prevent this, a new category is emerging around the area of online reputation management , with a luxury automaker among the latest brands to embrace the technology.

Mobile 141

Mobile Technology Retail Payments 141

PYMNTS

JUNE 26, 2019

They may enjoy strolling the aisles of physical retail, but many customers still want support features that enable them to quickly and easily find and buy items, through self-serve offerings and other automation technologies. The June Automated Retail Tracker charts all the latest developments and deployments of these models and more.

Security 156

Security Houston Retail Mobile 156

PYMNTS

MAY 22, 2020

If you want to know whether stimulus checks are working to rebuild the economy, just ask the world’s largest retailer. The Coronavirus Aid, Relief and Economic Security (CARES) Act provided income-eligible taxpayers with a $1,200 check, or $2,400 for couples. Walmart U.S. I think it helped,” Furner told The First Trade, Yahoo!

Retail 210

Retail Apple Survey National 210

PYMNTS

OCTOBER 13, 2020

Afterpay has announced its in-store buy now, pay later (BNPL) service is being offered by major retailers at locations across the country. Shoppers can use Afterpay to buy items in select retail stores using their Afterpay card, a virtual, contactless card stored in their digital wallet,” the firm said in a Tuesday (Oct.

Retail 130

Retail United States Millennials Branding 130

PYMNTS

MAY 8, 2020

Dispatching one of New York’s elite styling teams exemplifies the new face of “ clienteling ,” the retail practice of assigning sales associates to individual, high-value customers. The practice enables retailers to go above and beyond standard customer service at a time when that extra mile is sorely needed.

Retail 151

Retail New York City Branding New York 151

PYMNTS

APRIL 25, 2019

Shopify announced it has launched a new retail hardware collection to improve in-person shopping for some of the world’s fastest-growing brands and their customers. In-store shoppers can choose how they pay, quickly and securely, either with a payment-enabled phone or a debit or credit card.

Retail 122

Retail United States Branding Cards 122

PYMNTS

FEBRUARY 6, 2020

Canadian global point-of-sale (POS) and eCommerce firm Lightspeed is teaming up with Silicon Valley payments platform Stripe to advance in-store and online payments for retailers and restaurants in the U.S. Restaurants and retailers will be able to process in-store payments and personalize readers with their own branding. .

Retail 184

Retail Payments Online Customer Experience 184

PYMNTS

MARCH 4, 2020

That’s one of the conclusions drawn from a new report on customer loyalty from Merkle, and it holds some clues for retailers looking to improve the recency and frequency of customer visits and purchases. “To Consumers are wary of excessive data collection and prefer that brands use information specific to the program.

Retail 131

Retail Branding Report Tools 131

PYMNTS

NOVEMBER 26, 2020

Social Security Administration, for example, requires recipients using its website to provide unique eight-digit codes sent via text to their smartphones in addition to their usernames and passwords when they sign up or log in. . It also outlines some of the frictions entities face when doing so. .

Security 174

Security social media Fraud Retail 174

PYMNTS

NOVEMBER 20, 2018

Malls are providing digital native brands with the opportunity to rent space without the typical lengthy commitment. The space can appeal to digital native brands that might want to dip their toes into the world of brick-and-mortar retail. With BrandBox, Forbes reported that brands can open stores in three weeks.

Retail 122

Retail Washington Branding Tools 122

BankBazaar

APRIL 11, 2023

National, March 30, 2023: BankBazaar.com , India’s leading fintech co-branded Credit Card platform and online provider of free Credit Scores, closed FY23 with net revenue of ₹160 crore. India’s retail credit outlook continues to look strong and was up by 20.4% Y-o-Y in January, according to RBI data.

Branding 78

Branding Capital Cards Fintech 78

PYMNTS

DECEMBER 10, 2020

Ascena Retail Group Inc. The arrangement would keep the company as a going concern with a minimum of 900 retail locations, the newspaper reported. 8) he would give the go-ahead to the sale of most of the retail group’s leftover property to Sycamore Partners. In July, Ascena Retail Group, Inc.

Branding 159

Branding United States Virginia Retail 159

PYMNTS

JUNE 12, 2019

One example in retail and payments is tech incubators — specifically, those run by specific companies and brands, a trend that shows signs of growing even more in the 2020s (which, let us remind you, are only a few months away). The basic idea behind LISNR is to send data securely via audio. That’s the tech part.

Innovation 192

Innovation Retail Metro Case Study 192

Bank Innovation

FEBRUARY 6, 2019

banks accounted for 81 of the 500 most valuable and strongest bank brands around the world on Brand Finance’s Banking 500 2019 list, released this week. Led by the Industrial and Commercial Bank of China, the world’s most valuable banking brand (at $79.8

Branding 170

Branding Industry social media Operations 170

PYMNTS

MAY 20, 2020

The last several weeks have certainly made for unexpected and unprecedented times for consumers and all players in the retail ecosystem and left a lot of businesses standing at a crossroads as they face the back half of 2020 and questions about what to do next. In other words, trust has become a primarily valuable currency of late.

Retail 189

Retail Branding Innovation US 189

PYMNTS

NOVEMBER 7, 2016

One of this year’s favorites so far, according to reports in The New York Times, has been fake retail and product apps popping up in the Apple App Store of late. We’re seeing a barrage of fake apps,” said Chris Mason, chief executive of Branding Brand. It’s important that brands monitor how their name is being used.”.

Retail 204

Retail Apple Branding New York 204

PYMNTS

DECEMBER 20, 2019

To add protection from targeted fraud, automated attacks and botnets to its portfolio of application services, F5 will acquire fraud and abuse prevention company Shape Security. To drive maximum business value and the best experiences for their customers, these apps need to perform flawlessly while protecting data security and user privacy.

Security 131

Security Fraud Analytics Data 131

PYMNTS

MARCH 13, 2019

Digital banking customers are looking for an institution that can keep their data safe, with security mishaps creating the possibility that they can move to other apps. In addition, Stitch Fix Inc. beat analysts’ revenue and earnings estimates for the second quarter of its fiscal year 2019 amid a focus on data science.

Digital Banking 128

Digital Banking Security Data Branding 128

Bank Innovation

DECEMBER 13, 2019

Welcome to the latest episode of our weekly wrap video series, for the week ending Friday, December 13, 2019.

Strategy 243

Strategy Branding Video Marketing Strategies 243

PYMNTS

MARCH 18, 2020

For most retailers, this virus thing is starting to hurt. Retailers are now in full-on battle mode,” said Jefferies Analyst Randal Konik , who foresees a 90 percent to 100 percent drop in mall traffic. For retailers, this is now about near-term survival.”. “For For retailers, this is now about near-term survival.”.

Retail 161

Retail Groups New York City New Jersey 161

PYMNTS

DECEMBER 30, 2019

Barney’s has given way to Saks Fifth Avenue, directing shoppers to the latter’s sites in these last days of the year, one of the latest changes in luxury retail in 2019. The luxury retailer has stopped eCommerce transactions on its Barneys.com and Barneyswarehouse.com websites. Luxury Consolidation. billion or $135 a share in cash.

Retail 134

Retail New York Branding United States 134