PYMNTS

JUNE 14, 2018

And though this market presents brands with a large audience of potential customers, will digitally native millennials tune in to a shopping network? The mobile game show HQ Live Trivia, already counts up to two million participants per game. However, the platform does send the proceeds to the brand, less any money donated to charity.

Millennials 118

Millennials Branding Mobile Apple 118

PYMNTS

JUNE 3, 2019

Mobile food ordering has quickly gone from niche activity to mainstream. Between 2016 and 2018, the volume of orders placed through mobile apps grew by 130 percent, according to PYMNTS’ Mobile Order-Ahead Tracker. Mobile represents roughly 60 percent of all digital restaurant orders today. Yum Brands! In fact, 91.4

Mobile 162

Mobile Google Seattle Washington 162

PYMNTS

JUNE 26, 2020

Financial institutions (FIs) worked quickly to ensure they could operate smoothly as the pandemic kept consumers at home and closed brick-and-mortar branches in Europe, the United Kingdom and the United States. The Tracker also analyzes how the use of cloud technology can help FIs stay on top of that shift. customers in late May.

Meeting 227

Meeting Mobile Digital Banking Tools 227

PYMNTS

JANUARY 27, 2020

Mobile order-ahead has become ubiquitous for quick-service restaurants (QSRs). Nearly every chain now has an app presence, so it’s easy to forget that the technology was rare just 10 years ago. Leading the Mobile Ordering Charge . Domino’s was one of the first players in voice-activated mobile ordering, too.

Mobile 145

Mobile Branding Google Technology 145

PYMNTS

SEPTEMBER 16, 2019

And, as consumers have many options, fast-casual and quick-service restaurants (QSRs) realize they must meet growing diner expectations and embrace technology to stay relevant. Many restaurants, for instance, have discovered that frictionless mobile ordering experiences are essential when it comes to keeping customers satisfied.

Innovation 192

Innovation Mobile Groups Indiana 192

PYMNTS

JANUARY 29, 2020

Big chains and eCommerce operators tend to drive retail innovation — or make the most news when commerce fails — but small, local and even mom-and-pop operations are getting more focus these days via various forms of change, innovation and disruption. Square “didn’t go in trying to change a big part of the market. Ready to Buy.

Operations 137

Operations Retail Google Innovation 137

PYMNTS

OCTOBER 30, 2018

Maybe it’s the reputation of a brand that lowers the mental resistance to inputting payment and personal details on a mobile device to complete a transaction. Consumers, too, play a role in the wider mobile banking security picture. Trust Advantage. They might want to innovate, but take shortcuts on security.”

Mobile 184

Mobile UX Security Fintech 184

PYMNTS

DECEMBER 21, 2020

Into the confusion drops PYMNTS’ December 2020 Mobile Order-Ahead Tracker® done in collaboration with Kount. As the new Tracker states, “eateries are turning to online and mobile ordering as well as delivery to stay afloat, with online order volume from food chains spiking by 225 percent since the pandemic began. More than 46.5

Mobile 151

Mobile Fraud Policies Study 151

PYMNTS

JULY 26, 2017

A good product at a good price: that used to be the recipe for a good brand. Payments can be one of the areas of greatest friction for eCommerce players, especially if they operate globally and need to handle many different forms of payment. Brand value. Mobile payments volume in the U.S.

Branding 127

Branding Customer Experience Software Mobile 127

PYMNTS

JULY 10, 2020

Quick-service restaurants (QSRs) and others in the food service space are rapidly adjusting their operations during the pandemic, with many implementing new technologies online and in-store to ensure customers can seamlessly and safely place orders. Mobile Order-Ahead Developments Around The World.

Mobile 162

Mobile social media Report Fraud 162

PYMNTS

SEPTEMBER 16, 2020

But that national network of body-sculpting palaces is in disarray today, with major chains including Gold’s Gym and 24-Hour Fitness filing for Chapter 11 relief due to the coronavirus pandemic, along with a slew of other operators from privately owned yoga studios to fitness centers. Peloton’s stock price doubled on that news.

Exercises 206

Exercises Branding Apple Industry 206

PYMNTS

MARCH 26, 2019

Innovators are seeing the potential to shape the way consumers place their orders at quick-service restaurants (QSRs) through digital technology. When a consumer places an order by voice, it comes through the same ordering channel that an online or mobile order would. The Voice AI Market.

Technology 121

Technology Maine Study Google 121

PYMNTS

JULY 2, 2020

This month’s Deep Dive examines loyalty programs’ significance for retaining members, generating customer referrals, adding cost efficiency and enabling user-generated content, such as ratings, that can help boost brand awareness. The Member-CU Loyalty Disconnect . The same was said by 57.1 Likewise, 33.3

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

DECEMBER 18, 2019

As consumers can have their favorite foods delivered to them with a tap of an app, quick-service restaurants (QSRs) are taking note of mobile ordering’s potential. And Wingstop has also worked to grow the availability of its mobile ordering service to offer the options at 90 percent of physical locations by the close of 2019.

Mobile 131

Mobile New York City Innovation New York 131

PYMNTS

FEBRUARY 7, 2019

Brands , moves that serve as a good reflection of overall trends in the quick service restaurant (QSR) space. Yum operates the Pizza Hut, Taco Bell and KFC chains, and the company’s fourth-quarter results, released Thursday (Feb. Point-of-sale technology must be up to the task. “In percent, to nearly $1.56 The goal for Yum?

Branding 122

Branding Conference Management Trends 122

PYMNTS

MAY 26, 2016

When looking for evidence as to why in-store mobile payments haven’t taken off (a hot topic in Karen Webster’s column this week), there are a number of factors to consider but only one real guiding principle: certainty. And that’s regardless of the merchant segment. What The Data Shows. But not for every establishment.

Mobile 132

Mobile Payments Las Vegas Operations 132

PYMNTS

OCTOBER 23, 2019

As more retailers try to get more shoppers into their stores – not everything is about eCommerce, after all – new technologies are playing a big role. That technology promises to play a bigger role this holiday shopping season, according to an analysis. That includes beacons. There’s really no reason for beacons to be hidden.

Innovation 101

Innovation Mobile Retail Regional 101

PYMNTS

JUNE 8, 2020

At the same time, creating familiar experiences online or through mobile can be difficult, as each process is fundamentally different from visiting brick-and-mortar locations, according to John Ross, president and CEO of the Independent Grocers Alliance (IGA). Contactless Payments’ Rising Importance.

Online 144

Online Mobile Tools Retail 144

PYMNTS

JULY 27, 2017

Technology has certainly seen a big evolution over the last few decades. As a result, it should come as no surprise that the technology used in the retail industry has evolved over the past thirty years. Brick-and-mortar technology. The retail technology industry is expansive and lucrative.

Technology 131

Technology Retail Customer Experience Industry 131

PYMNTS

MARCH 13, 2019

Hamburger chain Jack in the Box is launching a mobile app. At Jack in the Box, we’re committed to harnessing digital technologies to improve every part of our business, from the guest experience to our back-office operations,” Adrienne Ingoldt, VP, marketing communications, Jack in the Box, said in a press release. ”

Mobile 103

Mobile Industry Survey Operations 103

PYMNTS

SEPTEMBER 19, 2019

Food delivery is fundamentally changing restaurants’ businesses as delivery eliminates the face-to-face connection between brands and their customers and erodes margins. We offer food brands a full stack of hardware, software, and packaging solutions to allow companies to grow in an on-demand system,” he explained.

Mobile 134

Mobile Resources Meeting Analytics 134

Perficient

SEPTEMBER 15, 2020

Consumers expect technology to work intuitively, regardless of its underlying complexity. Experiences in these sectors are becoming more consumer-like: channel-less, mobile, more visually oriented, and replete with easy-to-use features that maximize personalization, touch interactivity, and natural language search.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

NOVEMBER 14, 2019

Wayfair is expanding its use of augmented reality (AR) with the latest round of high-tech upgrades upgrades to its mobile app. At Wayfair, we have always been focused on helping our customers shop for their homes with ease and confidence; technologies like AR and machine learning allow us to do this in elegant and scalable ways,” said Zisow.

Mobile 101

Mobile Branding Technology Innovation 101

PYMNTS

JULY 3, 2019

4 telecom companies, T-Mobile and Sprint, according to a report by Bloomberg. . billion, and the DoJ approval is more likely now that T-mobile and Sprint have established outlines for how they’re going to sell assets to Dish Network to help it become a competitor. T-Mobile saw a smaller bump of less than 1 percent. .

Mobile 100

Mobile Branding Groups Report 100

PYMNTS

DECEMBER 10, 2018

For their mobile order-ahead offerings, some quick-service restaurants (QSRs) are choosing to team up with technology providers and other retailers, with the goal of serving consumers hungry for convenient digital options. In one case, a QSR is providing a mobile order-ahead service to workers in a chain of co-working spaces.

Mobile 134

Mobile Technology Strategy Online 134

PYMNTS

OCTOBER 18, 2018

Big investment fuels both of those industries, and expectations are increasing — sometimes cautiously, sometimes aggressively — about how the latest mobile infrastructure technology will boost merchant power and give retail operators more ways to reach more consumers, helping to usher in the next generation of eCommerce.

Retail 122

Retail Mobile Training Video 122

PYMNTS

OCTOBER 1, 2019

In the latest Mobile Order-Ahead Tracker , PYMNTS explores the latest developments in the world of digital ordering, including the rise of artificial intelligence (AI) and machine learning (ML), especially for QSRs protecting themselves against fraud. There’s no question that consumers are increasingly using mobile apps to order food.

Mobile 144

Mobile Data Fraud Study 144

Perficient

NOVEMBER 17, 2020

At the same time, Covid-19 presents opportunities for business leaders in the banking industry and beyond to develop strategies and branding that will define their future, as distinct market forces and customer behaviors will certainly emerge in the “new normal.” Mobile end-to-end account opening is one of those areas.

Mobile 294

Mobile Online Conference Customer Experience 294

Bank Innovation

FEBRUARY 23, 2016

We are proud fintech nerds, and for five years we have marked the Coolest Brands in Banking on Bank Innovation based not on the type of sunglasses worn by a CEO, but on the Read More. When we think of cool, James Dean doesn’t immediately come to mind. The app Songsterr does.

Branding 150

Branding Innovation Fintech social media 150

PYMNTS

MAY 22, 2019

Jim Priestley, chief revenue officer at Feedzai , pointed out that mobile banking has changed in the past five years — and as mobile banking efforts change, so, too, must the ways banks approach account openings. We have seen this play out with account opening — that first interaction with the brand. The Friction Within.

Mobile 168

Mobile Fraud Online Strategy 168

PYMNTS

NOVEMBER 15, 2020

Mobile-first fiscal management solution Fiskl has joined up with Samsung Appstack to help keep small- to medium-sized businesses (SMBs) competitive through collaborations and project management, according to a press release. The pandemic has engendered a number of new obstacles for companies.

Samsung 263

Samsung Management Mobile Resources 263

PYMNTS

FEBRUARY 25, 2019

Coverage includes Hong Kong-based Tappy Technologies ‘ collaboration with the Timex Group. Tappy Technologies, a solution provider for wearables and digital payments based in Hong Kong, is teaming up with Timex Group, the companies said in an announcement. according to reports.

Technology 122

Technology Payments Groups Fintech 122

PYMNTS

JUNE 15, 2018

From QSRs to casual dining operations, restaurants are tapping into mobile ordering to capture busy customers with no time to dine in. In the June Mobile Order-Ahead Tracker, PYMNTS explores how casual dining restaurants are balancing mobile ordering with table service, and are seeking to get ahead of changing consumer preferences.

Rhode Island 132

Rhode Island Mobile Trends Strategy 132

PYMNTS

NOVEMBER 30, 2017

Sensory is a brand whose name may not be immediately recognizable, but whose tech surely is. For the last two decades plus, the company has been building technology ahead of its time – but the recent explosion of interest from both consumers and institutions in Sensory’s suite of services means that in some ways, the future is now.

Technology 107

Technology Security Mobile Branding 107

PYMNTS

FEBRUARY 1, 2018

Online marketplace Farfetch is planning to launch new mobile technology that will allow shoppers to flag items with their phones as they shop in stores. Farfetch allows customers to buy luxury clothes and accessories from more than 700 brands and boutiques worldwide. Retail shops still operate in the 80s.”.

Mobile 100

Mobile Retail Branding Study 100

Bobsguide

FEBRUARY 22, 2022

Tata Consultancy Services (BSE: 532540, NSE: TCS), the leading IT services, consulting and business solutions organization, announced that its customer, AXIS Securities Limited, India, has launched voice-based trading as part of TCS BaNCS Digital, and is among the early adopters of this technology to offer such a capability to its customers.

Security 78

Security Mobile User Experience Branding 78

Bank Innovation

FEBRUARY 16, 2016

Adyen operates in more countries and currencies than competitor Stripe, and serves large, international operations, while Stripe works with startups and developers. What do they have in common? In terms of payments, they all use the services of Adyen, the Amsterdam-based payments giant. Adyen’s Read More.

Branding 170

Branding Operations Payments Online 170