PYMNTS

OCTOBER 9, 2020

That’s the current state of play in Southeast Asia where social commerce is growing rapidly as brands try to find new ways to sell during the pandemic. The study also validates the rise of live-selling, or broadcasting of live videos featuring products. Line charges brands for sending messages and livestreaming.

Branding 221

Branding social media Video Strategy 221

PYMNTS

JANUARY 12, 2021

Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online holiday retail sales grew 50 percent to top $1 trillion. consumers have tried new brands since the pandemic began, with 80 percent of them planning to stick with the new products even after the crisis passes.

Online 279

Online Management Retail Study 279

PYMNTS

MAY 27, 2020

Unanswered customer complaints is one common example, particularly for companies that are new to amplifying their online channels. A new category is starting to grow around this area of online reputation management, with Lexus one of the latest brand names to embrace it.

Online 151

Online Management social media Branding 151

PYMNTS

SEPTEMBER 17, 2020

Online sportsbooks have been beneficiaries of that dictum ever since COVID-19 eradicated most live sports, leaving millions of fans and a great many bettors potentially mired in boredom. The hat trick right now is to keep fans engaged while the market normalizes. How much potential does online gambling have? billion by 2025.

Online 168

Online Indiana New York Nevada 168

Perficient

FEBRUARY 9, 2021

In marketing and design circles we often measure success in terms of meeting customer expectations. Prior experience, advertising, word-of-mouth marketing, digital interactions and belief in future value to be delivered are just a few of the factors that influence expectations, as we’ll soon see. Signals that Shape Desire.

Meeting 309

Meeting Customer Experience Millennials Branding 309

Bank Innovation

JANUARY 2, 2020

While large banks may not feel threatened by personal finance apps or digital-only challengers, they can learn from them on the digital onboarding front, a recent Gartner study observed. It examined 1,200 data […].

Regional 273

Regional Study Survey National 273

PYMNTS

NOVEMBER 13, 2020

Power research shows that the number of customers doing their credit applications online has kicked into high gear. Consumer Financing Satisfaction Study. Consumers and Banks Both Like Online Auto Loans. Online Sales Are Also Booming. But not surprisingly, online car sellers are thriving this year. Power 2020 U.S.

Online 214

Online San Francisco Trends Marketing Strategies 214

PYMNTS

SEPTEMBER 30, 2019

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. Online Resale. Sales of counterfeit goods through online marketplaces are expected to hit $1.8 billion per year to fake online sales.

Online 101

Online Fraud Branding social media 101

Perficient

MARCH 8, 2023

Consider women more mindfully in marketing efforts. In fact, a 2021 study by BNY Mellon showed there would be an extra $3.22 Firms must more thoughtfully consider the different assets, behaviors, and financial needs of women when executing their marketing tactics.

Innovation Strategies 275

Innovation Strategies Study Marketing Leadership 275

PYMNTS

APRIL 19, 2018

A recent study says that U.S. By 2022 online retail sales will go beyond $712 billion. According to news from Retail Dive , the study, released this week by Forrester Research, shows that 98 percent of American adults already go online at least once a day. of every dollar spent online, an increase from $0.38

Retail 105

Retail Online US Massachusetts 105

PYMNTS

JULY 20, 2017

And these criminals are going after a potentially lucrative market. Unfortunately, it’s a sign that criminals continually seek to lower barriers to entry, which then put more criminals into the ecosystem and cost card brands, retailers and consumers. In just two of the most popular ‘carding’ forums, 1.2

Study 124

Study Online Course Cards 124

PYMNTS

FEBRUARY 11, 2019

That’s been the case in markets such as the U.K. But since it’s the data point that most use to define the online/physical retail sales split, let’s use it to project, based on historical trends what the world looks line in twenty years. It also purchased online pharmacy PillPack , and owns Zappos and fashion eTailer Shopbop.

Online 197

Online Retail Mobile Branding 197

PYMNTS

MAY 23, 2017

A new study has found that more pet owners are shopping for products online and traditional retailers will have to do more than boost their online presence in order to compete. Not only are higher numbers of consumers buying pet goods online, but they are spending more of their pet product dollars online as well.

Online 113

Online Retail Study Training 113

PYMNTS

JULY 18, 2016

This newfound cost consciousness is reshaping the retail industry in everything from spurring the rise of fast fashion at the expense of mall “anchor stores,” to the increasing popularity of off-brands or store brands in the supermarket, to the shift in the apparel business, to off-price retail outlets over full-priced department stores.

Branding 100

Branding Retail Study Portland 100

Perficient

FEBRUARY 18, 2021

I presented on this topic, along with my colleague Scott Albahary – Chief Strategist for Financial Services here at Perficient and Jim Marous – Co-Publisher of The Financial Brand , to approximately 500 financial services industry folks. You can view the webinar on-demand by going to The Financial Brand site at this location.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

AUGUST 24, 2020

Corporates cannot expect to weather the economic and social changes taking place by virtue of their market clout and mastery of traditional supply chains and distribution channels. This environment requires enterprise-scale companies to forge new digital paths to market and form more direct relationships with consumers and end-users.

Retail 216

Retail Report Case Study Study 216

PYMNTS

SEPTEMBER 12, 2016

A study by Dotcom Distribution, a logistics and fulfillment firm, found that close to 90 percent of online shoppers consider delivery times central to their decision to shop with an eCommerce brand in the future. In 2015, 60 percent claimed that brand packaging affected their perceptions versus 68 percent in 2016.

Branding 100

Branding Security Survey Retail 100

PYMNTS

APRIL 28, 2017

The study, which was conducted by Researchscape, reveals that despite a wealth of data about customer behavior and purchasing choices at their disposal, companies have not been effectively using this data to better meet consumer expectations.

Study 148

Study Meeting Company Survey 148

PYMNTS

SEPTEMBER 2, 2016

The consumer packaged goods market is enjoying strong online sales , with the industry expected to surpass $10 billion in online sales for the first time in history. That’s according to 1010data ’s new study of the consumer packaged goods market.

Online 100

Online Branding Resources Study 100

Perficient

JANUARY 7, 2021

I recently interviewed Gary Johnson, a delivery director at Perficient who has worked with various automotive brands. From retail to consumer goods, online and mobile sales are up significantly. The omnichannel (online-offline) approach is essential, but digital has the opportunity to make the most significant impact.

Marketing 309

Marketing Industry Mobile Massachusetts 309

Perficient

FEBRUARY 4, 2021

Being able to order groceries, prescriptions, and other essential products online can be a challenge for people with disabilities in the best of times. An accessible site can bring in additional customers and provide brand differentiation from your competitors. Accessibility Belongs in the Design Phase.

UX 531

UX Guidelines Compliance Study 531

PYMNTS

MARCH 9, 2017

With all of the connected devices enabling less interaction with others, the big struggle everyone has been talking about for the last year has been the online versus brick-and-mortar shopping. The study also found Gen Z prefers to get in and get out when it comes to shopping pattern behavior.

Study 114

Study Analytics Millennials Retail 114

PYMNTS

JANUARY 21, 2021

One key takeaway — traditional merchants’ biggest rivals these days aren’t other traditional merchants, but are online marketplaces like Amazon and Wayfair. In other words, department stores failed to migrate in-store customers to online channels, losing business to marketplaces and other eCommerce rivals instead. It’s Amazon.”.

Retail 179

Retail Branding Analysis Online 179

PYMNTS

NOVEMBER 12, 2018

In addition, Razer ’s mobile wallet dubbed Razer Pay may come to tens of thousands of point-of-sale (POS) terminals in Singapore , and a Worldpay study has found that consumers in Singapore still prefer to make payments with credit cards over eWallets. At the same time, only 13 percent of adult smartphone users in the U.S.

Branding 128

Branding Study Cards Mobile 128

PYMNTS

MARCH 3, 2017

To show how much eCommerce has impacted shopping, 1010data released its 2016 Online Consumer Packaged Goods (CPG) Industry Report this week. These items sold two times as fast as the total amount of eCommerce sales, which may in part be due to more online retailers providing a two-day delivery option to help expedite growth.

Online 100

Online Report Branding Retail 100

PYMNTS

APRIL 26, 2016

That’s essentially the finding of a new study by real estate research firm Green Street Advisors. Department stores used to be a great catchall for different brands, but today, many of the brands have stores of their own and shoppers can also find them online,” commented DJ Busch, a senior Green Street analyst.

Study 100

Study Branding Retail Online 100

PYMNTS

MAY 20, 2020

The Tmall Genie smart speakers were introduced by Alibaba three years ago and link to more than 270 million devices from 1,100 brands in China, according to Ku. The Tmall Genie’s latest model has a 10-inch screen and supports a variety of live concerts and online classes in addition to Taobao Live.

Kentucky 253

Kentucky Study Conference Innovation 253

PYMNTS

DECEMBER 29, 2020

The biggest brands in the U.S. Corporates that could quickly invest in new technology also benefited from the fast, unexpected pivot to living, working and learning online. This disparate “K-shaped” recovery is expected to define the country’s economic rebound from the pandemic gripping the world, according to FT. A record $2.5

Report 251

Report Branding Analysis America 251

PYMNTS

JULY 13, 2016

Gen-Z shoppers, defined as those between the age of 14 and 19, are about to become the most coveted demographic in all of retail, according to a study entitled “The Next Generation of Retail” by retail marketing firm Interactions. Other interesting findings of the survey, which involved 2,000 U.S.

Study 100

Study Millennials Retail social media 100

PYMNTS

MARCH 13, 2019

The latest entrants to the market bring agility and a sharp focus on customer service. To compete, finance providers should be utilizing data-derived insights to secure their customer base, improve their service and capitalize on their brand strength.” Cross-selling opportunities were cited by 42 percent of companies.

Study 155

Study Customer Experience Fintech Survey 155

PYMNTS

NOVEMBER 3, 2020

Lingering economic uncertainty and growing fraud rates in multiple markets are prompting consumers to sharpen their focus on privacy and security. Eighty-one percent of consumers in one recent study said that trusting brands was a major factor in determining whether they would interact with them, for example.

Study 192

Study Data Regulation Digital Banking 192

Abrigo

NOVEMBER 4, 2014

If your accounting firm doesn''t have a formal marketing plan in place, you''re not alone. Six out of seven accounting firms represented at a recent webinar hosted by Sageworks said their firms lack such a plan to guide their efforts to attract new business and bolster their reputation or brand. Market specifically to your niche.

Marketing 191

Marketing Industry Case Study Groups 191

PYMNTS

MAY 14, 2020

A source told WWD that luxury brands started hiking prices in France on May 7 and hit other stores across Europe on May 11. Top designer brands could up prices to offset those losses, which are largely related to the pandemic. Chinese consumers account for 35 percent of the global personal luxury goods market, Bain’s research shows.

Branding 142

Branding Strategy Study Marketing 142

PYMNTS

OCTOBER 25, 2016

In a statement that accompanied the release, Jared Blank, Bluecore’s senior vice president of data analysis and insights, said: “Email is not only alive and well, but it’s the preferred mode of communications between brands and their consumers.”

Retail 100

Retail Study social media Millennials 100

PYMNTS

MAY 12, 2020

Retailers and direct-to-consumer (D2C) brands that are now seeing their eCommerce sales take flight would be remiss to ignore the data being generated by the digital shift and the potential marketing opportunities. Testing has generally been reserved for bigger and luxury retail brands. percent from 35.5

Retail 130

Retail How To Branding Strategy 130

PYMNTS

MAY 7, 2020

“There will be a recovery for the luxury market, but the industry will be profoundly transformed,” said Claudia D’Arpizio , a Bain & Company partner and study author, in a statement. A PYMNTS study paints an even more grim picture, at least for brick-and-mortar stores. It will take time for the market to recover.

Data 151

Data Survey Boston Study 151

PYMNTS

DECEMBER 15, 2016

A lady may never reveal her age, but the beauty market can likely brag about its appeal with younger generations. Spending nearly $13 billion in the cosmetics industry, these shoppers do their research predominantly online and then take that knowledge to the stores to make their purchases.

Millennials 100

Millennials Marketing social media Survey 100