What Did You Expect? Delivering Experiences that Meet Customer Expectations (Part 1 of 3)
Perficient
FEBRUARY 9, 2021
In marketing and design circles we often measure success in terms of meeting customer expectations. The expectations-meeting business is notoriously tricky. This idea underscores the natural forces at work as brands battle to keep pace with customer expectations and stay relevant. Signals that Shape Desire. What’s Next?
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