Perficient

OCTOBER 29, 2020

Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. For any brand that promises to entertain, motivation should center on pleasure. Quibi also needed to motivate users based on belonging and acceptance. Quibi needed to move users above the FBM action line.

US 294

US social media User Experience Digital Strategies 294

PYMNTS

NOVEMBER 23, 2020

Advanced AI means reducing chargebacks, saving inventory, maintaining brand loyalty and spending more time managing the lunch rush than worrying about fraud.”. Smart machine algorithms have allowed food delivery times to be accelerated, while AI-enabled voice assistants are helping restaurants rapidly fulfill orders.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

JANUARY 28, 2021

While previous generations of shoppers may have just taken their unused or outgrown clothes to Goodwill or a consignment shop, Oates said younger consumers take a different view of their closet and outfit management, with many embracing a one-in, one-out mentality. “So, Building The Brand. Oates said. Dummy Proof.

Strategy 192

Strategy Branding Mississippi Comparison 192

PYMNTS

MARCH 9, 2020

One study shows that for 77 percent of these retailers, developing a solution that can allow them to attain levels of order management efficiency comparable to Amazon is now a top priority. According to the same study , 62 percent of top retailers believe headless commerce can improve conversions and consumer engagement.

Retail 208

Retail User Experience Study UX 208

Perficient

MAY 28, 2020

With the easy to use interface and unique layer cake design, implementation could be done in a few different ways, so it was fun to discuss how and why each way was best.” — Lindsay Denton , Project Manager, Healthcare. Delivering Work with Real-Life Impact. “My My current engagement is extremely personal. Enjoy Autonomy and Flexibility.

Leadership 467

Leadership Groups DC Management 467

PYMNTS

SEPTEMBER 24, 2020

At a high level, the same consumers whose day jobs are to manage a company’s payments and financial controls have become accustomed to the seamless and highly personalized commerce opportunities that are available in their daily lives. Those executives will expect improved risk management services from their banks.

Payments 237

Payments Data Fintech User Experience 237

FICO

JANUARY 7, 2021

Here are the 5 most popular 2020 posts on decision management. #1. The ROI will come not only from efficiency in the operations themselves but also from cost of capital and stability gains throughout the enterprise. It is possible to increase resiliency without increasing operating costs.

Management 52

Management Analytics Strategy Data 52

PYMNTS

JANUARY 15, 2019

And, while customers have a favorable view of many of these technologies, QSR managers tend to have more of an old-school outlook. That is, over 90 percent of QSR managers see the counter as positive and satisfying experiences per the PYMNTS Restaurant Readiness Index , but only 62.5 percent of customers. percent of customers.

Innovation 125

Innovation Mobile Management Branding 125

PYMNTS

NOVEMBER 23, 2020

According to Wimbish Potter , general manager of SMB payments at Deluxe : “SMBs are the backbone of our country, but [for legacy banks] it's hard … to reach out and say, ‘let me [create] a lending program,’ because they're not seeing the data come in anymore.”. Meanwhile, for many, their primary banking relationships went fallow.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

JANUARY 6, 2021

Though the investments in a payments system itself may be huge, the costs of actually managing the transactions (which boil down, really, to data flows) are essentially zero. To get there — to spur increased user adoption — he said that the SPEI user experience has had to improve. Looking Ahead .

Payments 363

Payments User Experience System Mobile 363

FICO

AUGUST 27, 2020

This blog post highlights six of the issues and risks in the identity management process where COVID-19 demands organizations focus their attention. Customer experience. There is a fine balance to be struck between managing ID security and offering customers an acceptable experience. Appropriate friction.

Management 52

Management Fraud Security Examples 52

PYMNTS

JANUARY 30, 2020

It goes without saying, perhaps, that for merchants, the brand is everything. And, as Webster noted, just as merchants strive to make sure their brands represent integrity, customer service and product quality, that same quest for integrity can influence merchants’ decisions about technology and service providers. The Partnerships.

Payments 143

Payments Software Management Technology 143

Gonzobanker

OCTOBER 6, 2023

Being on a zombie core doesn’t have to end in an apocalypse, as long as you know how to manage the system – and the vendor. While vendors may make certain user interface changes, it’s easy to smell what’s underneath the makeup and recognize the new UI as a distraction from an aging tech stack and a lack of new features.

Strategy 97

Strategy System UX Tools 97

PYMNTS

SEPTEMBER 9, 2019

One of the ways that these websites are able to differentiate is through user experience. A key part of user experience is payment speeds. When a user wins a big amount, they want to be able to withdraw their winnings as quickly as possible. You have enormous brands and massive amounts of consumers involved.

Innovation 137

Innovation Payments Taxes User Experience 137

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

NOVEMBER 19, 2019

Among the biggest debates is how to construct and operate the best card program possible – a decision that served as the foundation for a new PYMNTS interview with Jim Geeslin, head of strategy for Elan Financial Services , an agent credit card issuer. “The Branding matters, too, especially when outsourcing.

Cards 140

Cards Apple Data Innovation 140

PYMNTS

JANUARY 29, 2019

The platform allows travel operators to offer digital lending options as a seamless part of making the travel reservation. Travel is complex, and customers want to be able to research, book and pay all within the same experience. The Upfront Buying Experience. Managing The Road Ahead. Quite the opposite, he said.

Payments 151

Payments Hawaii Innovation Lending 151

Cisco

AUGUST 23, 2019

As a result, organizations and individuals at every scale have had to turn towards alternative financing models to enable the continued growth and optimization of their operations. This is done by streamlining operations for finance companies and helping to optimize productivity while significantly reducing costs.

Industry 49

Industry User Experience Compliance Capital 49

PYMNTS

JUNE 9, 2017

When it comes to expanding operations internationally, making payments to sellers and vendors is often an uphill battle for cross-border marketplaces. Companies need to partner with acquiring banks and a host of other vendors in the region, in addition to setting up a treasury operation for managing risk and keeping the business afloat.

User Experience 116

User Experience Payments Operations Strategy 116

Cisco

DECEMBER 21, 2020

The issue is around providing that flexibility for the DevOps teams to experiment at scale as costs are kept in control, ensuring compliance is maintained and operationally the services are manageable, while assuring application performance is above par. How will developers manage container platforms across multiple clouds?

Customer Experience 99

Customer Experience Innovation Policies Security 99

PYMNTS

DECEMBER 10, 2018

Capital One made the headlines then – a genius move, many called it at that time, for an issuer that lacked demand in deposit accounts and had no other way to provide a debit-like offering that would make their brand sticky to consumers. Just like 2012, with the launch of MCX and CurrentC merchant-branded, ACH-linked mobile payments products.

Branding 184

Branding Cards Payments New Jersey 184

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. Rewards can help lure customers to a brand and keep them there. I think merchants and issuers alike see the value of rewards in creating a storyline for customers, enhancing the relationship with the brand and driving stronger loyalty,” he added.

Retail 137

Retail UX Cards Branding 137

PYMNTS

JANUARY 30, 2018

In corporate finance, the tool could upend the status quo of supply chain management, cross-border payments, invoicing and document sharing and more. When it comes to blockchain technology, where there is a crowded field of competitors, a bad user experience could permanently damage a company’s brand.”.

blockchain 144

blockchain Security Software Tools 144

PYMNTS

MARCH 24, 2020

Uber, after all, may have dozens of people staffing the payments side of the operations, but smaller firms simply do not have comparable resources. At the end of the day,” said Butler, “what embedded payments allows our customer to do is to create, own and manage their own payments brand.”.

Innovation 141

Innovation Payments Software Customer Experience 141

PYMNTS

APRIL 22, 2016

Case in point: Soundtrack Your Brand, which raised $11 million last week to provide retail stores with a music soundtrack service — not exactly the showcase for investor support of business FinTech. B2B ePayments. Transactis. Platform Black also claims a zero default rate for FY2016.

Capital 100

Capital Security Software User Experience 100

PYMNTS

JUNE 25, 2019

The ways banks approach these relationships and develop new products is rapidly changing as PSD2 solidifies its grip in the EU, according to Markos Zachariadis, associate professor of management and information systems at Warwick Business School. Open Banking and the Customer Service Shift.

Fintech 122

Fintech Customer Experience Data User Experience 122

PYMNTS

FEBRUARY 7, 2020

A genuine sea of change is rising in terms of how merchants want to interact with their shoppers and how consumers want to manage their transactions. Retailers that sell products and services online have been slowly, but steadily, removing payment frictions and improving user experience to boost conversion rates. percent to $27.2

Google 123

Google Retail United States Online 123

PYMNTS

FEBRUARY 28, 2017

That night, the “name that tune”-style game was given the Alexa treatment, adding voice functionality to the user experience. While 10,000 seems like a major milestone — and it is in some ways — the statistic still pales in comparison to the number of apps that major smartphone operating systems boast.

Google 100

Google System Comparison User Experience 100

PYMNTS

APRIL 28, 2016

Even with its computer products, iOS is the only factory-approved operating system — though cracking the hood open and installing Linux isn’t out of the question. The point is: Apple has managed to establish a remarkably closed mobile ecosystem in an age of cross-platform compatibility.

Google 100

Google Apple Mobile User Experience 100

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. Social marketing to remake bank brands. 75% of U.S.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

OCTOBER 20, 2017

It did translate various product offerings into Chinese, but did not customize user experience or pricing for the local market. The market, he said, is much faster than other markets in which they may operate successfully. For example, Wang said, when Apple came to China, the company didn’t make many changes to its product.

How To 103

How To Apple Examples Payments 103

PYMNTS

JANUARY 25, 2017

Last week, Alphabet’s smart home brand, Nest, announced the launch of its line of products — like smoke and CO detectors, surveillance cameras and thermostats — in four new European markets. Along with Google Voice, there’s Google Hangouts, which can be used across a number of smartphone and desktop operating systems.

Google 100

Google Software Mobile User Experience 100

Fintech Labs Insights

SEPTEMBER 16, 2015

“With Adobe Experience Manager forms, financial institutions can transform complex form and document transactions into simple, engaging digital experiences, anywhere, anytime, on any device, improving user experiences, increasing operational efficiencies, and reducing paper and manual processes.

San Jose 12

San Jose CA Management User Experience 12

Lex Sokolin

SEPTEMBER 3, 2020

How does software operate? Where does it operate? These gears of computational machine enable core banking, portfolio management, risk assessment, and underwriting in the guise of various companies. And products matter where their customers live, which is in attention platforms and other brand experiences.

blockchain 52

blockchain Software Capital Technology 52

PYMNTS

JULY 2, 2018

Thousands of firms are born each year – all promising the next greatest advancement in managing money – but only a fraction of a fraction end up going the distance. When it comes to financial services and financial technology startups, making the right investment decisions is not easy or obvious work. The Neo-Bank Future.

United States 102

United States Marketing User Experience Digital Banking 102

NCR

SEPTEMBER 1, 2017

Many hugely successful companies and globally recognized brands have demonstrated what can be achieved when design is placed at the heart of how a business operates. It now operates six Workbenches at its branches in Dublin, Galway, Limerick and Cork. The case for design in business.

Customer Experience 100

Customer Experience Strategy Innovation Virginia 100

Cisco

JULY 29, 2021

Application is the Business & Level of Digitalization is the Brand. Digital Experience Visibility. In today’s world operations are complex with various teams relying on different tools, trying to trouble shoot and support their respective domains. AI to tackle Experience Degradation.

Customer Experience 172

Customer Experience User Experience Analytics Resources 172