PYMNTS

JUNE 15, 2017

Easier said than done in an age where merchants and firms of all stripes and sizes are inundated with information that flows lightning quick, offering clues and confirmation of good actors and bad. The true value of this information is then diluted. That can hurt sales, which erodes customer satisfaction and loyalty.

Fraud 115

Fraud Data Tools Management 115

NCR

JUNE 8, 2016

billion daily active users, these social platforms have the potential to be an outstanding marketing tool for a credit union. If used correctly, social media can engage credit union members in a customized way that will enhance their overall experience and increase their loyalty to your credit union. With an average of 1.04

social media 40

social media Millennials Strategy Industry 40

PYMNTS

FEBRUARY 25, 2020

The rub here is that personalization depends on consumers giving personal information. Personalization and privacy can live together and with 64 percent of retailers using it and 79 percent of consumers demanding it, the practice needs to be secure for privacy and compelling for personalization.

Retail 202

Retail social media Study Security 202

Abrigo

APRIL 29, 2015

If this information isn’t readily accessible, your firm may not get a second look from the prospective client. The score: If your online presence could use an overhaul, take action and check off the relevant boxes, ensuring that your site not only accurately reflects the work that you do, but also your firm’s brand.

social media 150

social media Online Millennials Branding 150

PYMNTS

JULY 13, 2017

Papa John’s is giving Facebook users one more reason to never leave the app: now, customers can order Papa John’s pizza, desserts and sides using the social media giant’s new “ Start Order ” button. Now they can browse available menus, build their cart, add a tip and pay securely, all in one convenient place.

social media 100

social media National Strategy Video 100

PYMNTS

APRIL 7, 2017

may be at a greater security risk. consumer identities and devices are at risk due to the combination of poor security awareness and an increasing demand for mobile apps. Unlike businesses that are becoming increasingly mobile security savvy, many consumers remain unaware and vulnerable.

Mobile 100

Mobile social media Survey Security 100

PYMNTS

MAY 7, 2019

Also in the update has a mandate against investing in precious metals on trading platforms, in addition to illegal futures and securities. WeChat was forced to ban at least eight cryptocurrency media outfits for breaking Chinese law by publishing currency trading information and also for boosting initial coin offerings.

cryptocurrency 134

cryptocurrency social media Bitcoin blockchain 134

PYMNTS

SEPTEMBER 27, 2017

Just as importantly, how can they protect their financial and personal identifying information while completing transactions with organizations and websites they don’t normally visit? Watch out for fake websites and social media pages. When it comes to Facebook and other social media platforms, look for the “Verified” checkmark.

social media 130

social media Security Taxes Operations 130

Insights on Business

FEBRUARY 13, 2019

Next is a digital bank, completely disassociated from the Bradesco brand. Protection (Security). They are highly informed and value the advice of friends. Social-based marketing. Also follow the social media platforms to stay informed with the latest updates : . The big questions is what’s next?

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

MAY 3, 2018

With the new functionality, users can register a credit or debit card and make payments within the social media platform after setting up a security PIN, TechCrunch reported. If a consumer taps a post that uses Shopping for Instagram, a pop-up reveals product pricing and a link to a page within the app for more information.

Payments 105

Payments social media Branding Examples 105

PYMNTS

SEPTEMBER 8, 2020

In the mad dash for small firms to secure capital, many sought their PPP loans from banks other than their usual financial service providers, creating a logistical nightmare for financial institutions (FIs) that still rely on manual and outdated customer onboarding workflows. When the U.S.

Fintech 198

Fintech Compliance Fraud social media 198

PYMNTS

JANUARY 30, 2020

Another hair in the soup is Generation Z’s increasing preference toward social media marketplaces that eschew established eCommerce platforms entirely, forcing these businesses to change tactics. eBay is further looking to compete with other sneaker storefronts via direct partnerships with several sneaker brands.

Miami 132

Miami social media Case Study Chicago 132

PYMNTS

FEBRUARY 11, 2019

In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. The program, which is dubbed CarePass, also includes access to a pharmacy helpline, a discount on CVS branded products and a monthly coupon.

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

NOVEMBER 5, 2019

Indeed, as Webster pointed out, the most transformative innovations in payments and commerce over the last decade are mostly the result of innovators making what was once visible, invisible: payments, stores, merchants, brands, issuers, even card networks. What the Consumer Wants.

Innovation 102

Innovation Report social media Data 102

PYMNTS

JUNE 22, 2020

The days of stopping by brick-and-mortar establishments to check out menus and sample food are long gone, replaced by scanning social media accounts, hashtags, user reviews and digital images before selecting where to spend hard-earned money. The digital push is beneficial for both sides of the equation.

Operations 156

Operations social media Online Survey 156

PYMNTS

AUGUST 10, 2018

YouTube has a chance to take advantage of recent Facebook problems and move past the social media platform in terms of website traffic, according to a new study. The top five list contains four extremely successful brands … and Yahoo,” SimilarWeb said. Meanwhile, Yahoo continues to fade. web traffic, with some 15.2

social media 101

social media Google Video Study 101

PYMNTS

MARCH 30, 2020

Merchants must make sure their customers’ experiences match those belonging to international retailers as well as local brands, he continued. Questions on how to keep data secure are expected, but those regarding usage transparency or which elements they can access are somewhat new. “We Consumers And Privacy Changes .

United States 131

United States Retail Customer Experience Data 131

Social Assurance

JULY 20, 2017

Why Millennials Need Banking Security and Compliance. Our phones and those online reviews can give us a false sense of security. We are constantly sharing personal and financial information everywhere online as we bask in the convenience of online shopping and services. I love that I can accomplish so many things from my phone.

Millennials 21

Millennials Compliance social media Security 21

PYMNTS

NOVEMBER 4, 2016

Selfies can be embarrassing and annoying, depending on who you ask, but they can also be a treasure trove of information for hackers. According to a report by Adweek , Ubisoft set up a microsite named Selfie Reveal to show users what data can be gleaned from pictures they innocently post on social media websites.

social media 100

social media Video Apple Data 100

Insights on Business

APRIL 28, 2017

Recently, new digital technologies – driven by cloud, mobile, social media and analytics – have significantly lowered entry barriers and put customers much more at the center of the banking relationship. Wary of alienating existing customers, they do not want to alter their current branding.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

MAY 11, 2018

Analysts and media reports say that the service more than likely foreshadows other China-centric features to come from the hospitality, tourism and payments industries. Fliggy Moves To Secure Loyalty. Brands and retailers should engage with Chinese tourists online at every stage of their trip, apart from conventional advertising.

Retail 129

Retail Payments social media Mobile 129

FICO

AUGUST 8, 2022

For more information and to enter a nomination, visit www.fico.com/decisionsawards. itelna (Debt Management); Círculo de Crédito (Decision Management Innovation); Traxión (ESG Champion); Mibanco and SIMAH (Financial Inclusion); ELO (Fraud & Security); and Wells Fargo (FICO Industry Vanguard Award). . New Pioneer Category.

Conference 52

Conference social media Analytics Fraud 52

William Mills

FEBRUARY 2, 2017

Conferences and trade shows represent opportunities to spread a credit union’s brand and position it as a thought leader in the industry. Using social media at conferences is a great way to expand the value a credit union gets out of industry events. Did your credit union not secure a speaking spot at the conference?

social media 40

social media Conference Industry Report 40

PYMNTS

JULY 14, 2017

It’s basically that easy, now that Papa John’s has become the first national pizza brand to offer instant ordering via Facebook ’s new “Start Order” button. We’ve done a lot of things first and we’ve invested heavily in our experience,” said Mike Nettles, chief information and digital officer at Papa John’s. Press button.

Branding 104

Branding social media National Strategy 104

PYMNTS

APRIL 24, 2018

Thus, he said, any company or product claiming to solve the problem of ATO fraud must start at the beginning of the relationship between the customer and the brand (proactive) and follow through on the back end of the incident (reactive). Furthermore, they can enrich this data using social media accounts.

How To 125

How To Fraud Data Security 125

PYMNTS

AUGUST 9, 2018

Other figures from the first quarter of 2018 show that 299 brands suffered phishing attacks during that period, up about 15 percent quarter over quarter. Those attacks include targets from a “more diverse set of brands” than in the recent past, with cloud storage providers now appearing in the top 10 most targeted during Q1.

Survey 111

Survey social media Online Data 111

PYMNTS

DECEMBER 21, 2020

Loyalty, she noted, is earned through a careful continuum of brand positioning and ultimately generating an emotional response among consumers whether they are shopping in store on online. Social media represents another way to leverage and reward loyalty, noted panelists. Are firms getting the proverbial bang for the buck?

Data 296

Data social media Tools Analytics 296

PYMNTS

NOVEMBER 13, 2019

In an interview with PYMNTS, Mladen Vladic, general manager of loyalty solutions at Fidelity National Information Services ( FIS ), said bridging the gap between a satisfied customer and a loyal one is a matter of urgency for firms across all verticals, but especially for retailers.

Millennials 118

Millennials social media Retail Cards 118

PYMNTS

JULY 19, 2019

Courting the Cool Kids: Luring Exclusive Brands With a Dedicated Accelerator . The Amazon Brand Accelerator Program is invite-only; for this first run, Amazon is looking to bring on about 10 brands in 2019, targeting soon-to-launch and already launched brands – preferably, those with sustainability or a mission-for-good bent.

Branding 122

Branding Retail Customer Experience social media 122

Cisco

MAY 29, 2019

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). And those abandonment rates? Branch employees must be empowered to engage on a deeper level.

Customer Experience 72

Customer Experience Retail San Diego Study 72

Social Assurance

DECEMBER 11, 2020

You know Dasher and Dancer and Prancer and Vixen, but do you know how to market your financial brand this holiday season? The growing trend toward digital mediums has only accelerated during 2020 and social platforms are the top location for brands to engage with their customers. Integrate with Your Brand.

Branding 15

Branding Community How To Marketing 15

PopularBank

OCTOBER 29, 2021

Secure a specific loan for immediate needs, such as purchasing or repairing equipment, consolidating debt, or expanding your footprint. Business assets or real estate assets can be used as collateral to secure the loan. Secures payment for services or merchandise through issuance of letters of credit. Business Term Loan.

How To 52

How To social media Taxes Security 52

PYMNTS

AUGUST 10, 2018

consumers were aware of the Cambridge Analytica scandal, with the incident resulting in 57 percent of those consumers reporting they are more concerned about data privacy and security. One recent survey found that 78 percent of U.S. Overall, 69 percent of consumers favor GDPR-like regulations in the United States.

Online 101

Online social media Baltimore Data 101

PYMNTS

JULY 15, 2016

The risk analysts over at Bay Dynamics secured a healthy $23 million in Series B funding, the startup revealed on Wednesday (July 13). The Series A funding was led by Information Venture Partners and Export Development Canada, reports said. Cybersecurity. Bay Dynamics. Supplier Management. SirionLabs.

social media 100

social media Management Analytics Capital 100

PYMNTS

FEBRUARY 23, 2019

The magic that makes it happen is the social media part of the Venmo platform, which allows users to list a live feed of their transactions in an easily digestible, scrollable, emoji-filled form. But lest anyone get too excited at their newfound security, there are two things to keep in mind.

Bitcoin 178

Bitcoin social media cryptocurrency San Diego 178

Social Assurance

OCTOBER 9, 2020

October provides a number of different content opportunities for financial brands – one of the most important of which includes Cybersecurity Awareness Month. Generating valuable content not only helps to educate your followers, but also grows your brand. Home Office Security. Password Security. Download Social Media Kit.

social media 15

social media Resources Security Branding 15

PYMNTS

FEBRUARY 8, 2018

said an industry shift to digital makes sense, as there is “a brutal combination for insurance carriers right now,” where brand loyalty is on the decline. It is now social media that cements the carrier/insured relationship. like paying over the phone using an IVR system that will securely capture credit card information.

Taxes 101

Taxes Payments social media Policies 101