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Consumers' Preference For Online Car Sales And Auto Loans Shakes Up Banks And Dealers

PYMNTS

Given that 90 percent of new car purchases and half of used car purchases are financed, it’s no surprise that the lifestyle changes and digital shift brought on by the pandemic have disrupted auto loans, that age-old corner of the vehicle industry. Consumers and Banks Both Like Online Auto Loans. Online Sales Are Also Booming.

Online 214
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4 Ways Chatbots Can Improve the Car Buying and Ownership Experience

Perficient

Transition from Brand Site to Dealer Site. Because many customers start at the brand site, a chatbot can gather important information that a dealer needs to make the sale and pass it along. Because many customers start at the brand site, a chatbot can gather important information that a dealer needs to make the sale and pass it along.

Strategy 409
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Digital Couponing Rises With The Digital Shift

PYMNTS

percent industry-wide year over year. Reduced store visits and larger order quantities have led to supply shortages that have increased consumers’ willingness to try new brands and new categories,” said Charlie Gage, director of business intelligence at Inmar Intelligence. Digital coupon redemption in March increased 56.5

Branding 239
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The Matchmaker Is In: Bootler, the Kayak Of Online Food Delivery

PYMNTS

Michael DiBenedetto, founder and CEO of Bootler, was having just such an argument when he sensed a friction point in the food delivery industry and decided to do something about it. Building A Brand. Bootler pursues an online-offline marketing strategy, said DiBenedetto. Which again, is a value to customers.”.

Online 110
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How Treasurers Are Guiding Firms Through The eCommerce Revolution

PYMNTS

Disruption is hitting both the B2C and B2B arenas, and while it would seem they are two opposite ends of the spectrum, these ecosystems share commonalities in the kinds of trends that force sellers to modernize their market strategies. The result, in some industries, has been a fragmented shopping experience.

Strategy 295
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Google, DTC Retailers Form Advocacy Group

PYMNTS

The DTC Collective , as the new group is called, says its purpose is to navigate industry-specific matters, including “the external forces that influence the trajectory of digital retail’s evolution.” The most compelling issues concern data collection and usage, admitting that brands lack a comprehensive understanding of consumer behavior.

Google 150
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Why The Goldman-Amazon Bet On SMB Lending Is No Sure Thing

PYMNTS

And in leveraging Amazon’s scale as a platform — with millions of small to medium-sized businesses (SMBs) and even micro-sized businesses hawking pretty much everything under the sun — it might seem a “slam dunk” if, say, a financial industry powerhouse were looking to bring small business loans to a new market.

Lending 146