PYMNTS

DECEMBER 24, 2020

When it’s said and done there was only one story that mattered in the retail universe this year and it was the rise of the digital-first economy. It produced several payment trends, which can be found in the How We Shop report. Direct-to-consumer (D2C) brands drove into the pandemic and adapted to it to catch the digital shift.

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Retail Branding Minneapolis Trends 295

PYMNTS

MAY 12, 2020

Retailers and direct-to-consumer (D2C) brands that are now seeing their eCommerce sales take flight would be remiss to ignore the data being generated by the digital shift and the potential marketing opportunities. Testing has generally been reserved for bigger and luxury retail brands. percent from 35.5

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Retail How To Branding Strategy 130

PYMNTS

NOVEMBER 16, 2020

Some retailers are just excellent about telling stories about themselves and about the products that they're selling,” Taylor told PYMNTS. But a lot of them are not so great at the technology and understanding how to actually build pages and handle the front end as well as the back end of their business.

Retail 226

Retail Regional Branding Tools 226

PYMNTS

JUNE 2, 2020

The list of positive retail brand attributes goes on and on, but one new post-pandemic value has become more important than all the others: cleanliness. Fitting rooms have been strictly regulated or even shut down by some retailers. Red Roof isn’t far behind on the branding front with its program, RediClean.

Retail 141

Retail Las Vegas Branding Pennsylvania 141

PYMNTS

SEPTEMBER 9, 2020

But the challenge for retailers now is deciding what to do next, Amazon Pay Chief Marketing Officer Kelly Wenzel told Karen Webster in a recent conversation. Wenzel told Webster that what retailers need to think about is those things that actually aren’t going to change in an environment where it feels like everything is changing.

Branding 220

Branding Online Retail social media 220

PYMNTS

OCTOBER 12, 2020

In a time of increasing change for retailers and consumers, the current global climate has begun accelerating the future of retail trends at a much quicker pace than previously envisioned. Consumers were in many ways forced to figure out how to use digital wallets for their everyday needs, such as grocery or food delivery,” Mao said.

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How To Retail Survey Mobile 317

Bank Innovation

MARCH 15, 2019

CEO scandals, pulled IPOs and sinking stock prices, have taken the luster off previously high-flying brands. But over the last 12 months, warnings that first signaled in 2016 have been flashing brighter. Big banks have finally woken up […].

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Branding Fintech How To America 199

PYMNTS

FEBRUARY 24, 2020

As 2020 unfolds, the retail business has been dramatically altered. But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. And retailers that deploy experiential tactics drive repeat purchases at rates nearly twice those who don’t.

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Retail Branding New York City Indiana 210

PYMNTS

SEPTEMBER 3, 2020

And in many places, for the first time, our retailers are open to it. And the answer is, “Yes, a bar code can give you a way to do that — and in a form that retailers already understand how to accept.”. We [consumers] are looking at brands differently. They're seeing this as an opportunity to change and shift.”.

Mobile 289

Mobile Retail Apple Payments 289

PYMNTS

JUNE 26, 2020

McNicoll said the quick gains aren’t surprising, as physical retail stores essentially closed down worldwide for months. With this [change], we’ll see more competition in the online arena, with larger brands coming in and competing directly,” he said. One issue is how to finance a pivot, a challenge the luggage company faced.

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Retail Online Capital ATM 318

PYMNTS

FEBRUARY 10, 2020

This year’s activation includes a curated Fashion Week of “essential” products from all female-founded brands. One offered a tool to improve product search, while another had an idea for remodeling the digital retail experience into something that feels more like shopping at a physical store. That could mean all kinds of things.

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Retail Branding New York Tools 190

Payments Dive

SEPTEMBER 19, 2017

Matt McGinty, chief revenue officer, Fiksu DSP, provides insight on why targeting shoppers via mobile, based on their shopping habits, can improve the consumers' relationship with the brand.

Mobile 170

Mobile How To Retail Branding 170

PYMNTS

MARCH 30, 2020

Consumers shopping in droves via eCommerce channels is hardly a piece of breaking news — for the better part of a decade, that has been obvious to anyone watching the retail space. They are, Fiserv Senior Vice President of Retail Solutions John Nicola told Karen Webster in a recent conversation — and in great numbers.

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Retail social media Millennials Branding 177

PYMNTS

MAY 4, 2020

But particularly in the retail space, this phenomenon seems to be playing out. Retailers seem to be awaiting a government bailout that has been too slow in coming, or waiting to see what consumers will do as a slow reopening unfolds. Mall owners and big-box retailers especially can be more aggressive here.

Strategy 182

Strategy How To Retail Data 182

PYMNTS

AUGUST 28, 2020

Here’s how he sees the digital-first restaurant landscape shaking out. New Report: Helping Retail Treasurers Navigate The Digital D2C Shift (“How To” Playbook). Not only have retail sales shifted online, but more consumers are buying more of what they want directly from the brand. Trackers and Reports.

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Retail Los Angeles San Francisco Online 208

PYMNTS

SEPTEMBER 18, 2019

Among the defining endeavors of our time — at least for the worlds of payment and commerce — has been to bring brick-and-mortar retail stores into the new century. Transforming Retail. It’s a great time to be transforming retail,” Levene said. And retailers are making bigger bets on [ omnichannel ] technology.”. “And

How To 176

How To New York City Retail Mobile 176

PYMNTS

JANUARY 3, 2020

Online brands are growing their presence in the physical world by bringing their products into brick-and-mortar stores. Ouai , a hair and body care brand founded by celebrity hairstylist Jen Atkin, will roll out some of its merchandise in 1,200 Ulta Beauty locations in addition to the retailer’s website on Sunday (Jan.

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Retail Industry Branding Miami 131

Bank Innovation

MARCH 7, 2019

Before Citizens Financial Group launched its digital-only banking unit, Citizens Access, last July, a team of bankers spent months intensely analyzing how customers might interact with a digital bank with no physical presence versus a traditional bank with a large network of branches.

Branding 170

Branding How To Marketing Digital Banking 170

PYMNTS

DECEMBER 26, 2019

Change came from various areas for retail in 2019. Retail merchandising was, at best, a hit-or-miss system in its heyday, Nextail CEO and Co-Founder Joaquin Villalba told PYMNTS in a recent conversation. Analytics, too, was another hot spot for retail change in 2019 and will continue to be for the 2020s. Role of Data.

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Retail Trends Analytics social media 132

PYMNTS

DECEMBER 23, 2019

Online shopping has fundamentally changed the rules of how to gauge a company’s performance around the holidays. Analysts say they are now employing methods, such as subscribing to retailers’ emails, so they can monitor sales, doorbuster deals and promotions. By using cameras, retailers can track who’s buying what.

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Retail social media Millennials Analytics 131

PYMNTS

JANUARY 21, 2020

And nowhere is that aphorism better illustrated over the last decade than with the statistic that more than 90 percent of all retail sales took place at brick and mortar stores. It gave retailers the illusion that digital was the retail cart driven by the physical store horse. The answer, she noted, is complex.

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Retail Innovation Data New York 168

PYMNTS

MARCH 9, 2017

Burkhart will be one of many innovator CEOs on Innovation Project’s The Future Meets The Present Right Now: Can Retail Keep Pace? Skyler Fernandes and current Proudwork CEO — former Rakuten.com CEO — Fumio Kobayashi to discuss the rapidly resetting world of retail — and what merchants can do other than just “going digital.”.

Retail 101

Retail How To User Experience Innovation 101

PYMNTS

MAY 1, 2020

Retail is not the same as it was at the beginning of 2020 — in fact, it isn’t the same as it was a mere month-and-a-half ago, given the quick and sweeping changes that COVID-19 has brought in its wake. Amid economic uncertainty, certain retailers are adapting and innovating in ways we haven’t seen before,” Molnar told Webster. “In

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Retail Innovation US Customer Experience 197

PYMNTS

JANUARY 23, 2020

And retail and commerce-related payments are certainly a big part of that trend. It’s not just the direct selling of products to consumers that matters when it comes to cross-border retail. Several retail and retail-related trends are at play with this funding announcement. Importance of Logistics and Payments.

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Retail social media Branding Trends 151

PYMNTS

MARCH 18, 2020

For most retailers, this virus thing is starting to hurt. Retailers are now in full-on battle mode,” said Jefferies Analyst Randal Konik , who foresees a 90 percent to 100 percent drop in mall traffic. For retailers, this is now about near-term survival.”. “For For retailers, this is now about near-term survival.”.

Retail 161

Retail Groups New York City New Jersey 161

PYMNTS

DECEMBER 12, 2019

It was a situation that Arsen Avakian became intimately aware of in his previous job as CEO of Argo Tea, as he found himself spending much time in grocery store aisles trying to figure out how to sell more product. And while the frozen foods aisle is the brand’s starting point, he noted, the goals are much bigger.

Retail 186

Retail Branding Maine Study 186

PYMNTS

NOVEMBER 8, 2019

If so, one can probably remember the fantastical predictions that, before too long, brick-and-mortar retail would go the way of the horse-and-buggy. Physical retail may be going through some tough times. You really want to experience a moment of time with the brand and their story. Remember those first giddy days of eCommerce?

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Retail New York City Branding New York 103

PYMNTS

APRIL 24, 2018

It’s time for retailers to stop looking at brick-and-mortar like it’s dying. Traditional retail is changing, it’s true – and that has manifested as a fair amount of growing pains – but the perception that physical retail is a sinking ship may be leading merchants astray. How can customer experience be improved?

Retail 156

Retail Branding Mobile Millennials 156

PYMNTS

JULY 28, 2017

Over the last few years, chatbots have taken the retail space by storm, helping to automate several key aspects of customer service. With 100,000 branded chatbots and growing on Facebook Messenger alone, it doesn’t appear that chatbots have any intention of going away any time soon. Are they helping or hindering?

Retail 179

Retail Case Study Customer Experience Technology 179

PYMNTS

JULY 31, 2018

In an effort to extend its brand beyond fabrics, Jo-Ann Stores has shortened the name of its brick-and-mortar stores. The locations, which were previously branded as Jo-Ann Fabrics, are now known as JOANN, AdWeek reported. “We

Branding 104

Branding Retail Video Mobile 104

PYMNTS

JUNE 2, 2020

The past several months have been largely defined in the retail world by merchants and brands making quick digital pivots to stay afloat in an environment that’s gone from “digital sometimes” to “digital mostly.”. When selling online became the only game in town, retailers across the board got very seriously digital overnight.

Retail 142

Retail Meeting Millennials Branding 142

PYMNTS

APRIL 10, 2020

Fruit Street – a virtual one-stop-shop specializing in digital diabetes diagnosis and treatment – has partnered with vegetarian meal kit purveyor Purple Carrot to add a retail angle to its health advisory service. Within our curriculum, we discuss how to eat well by incorporating more fruits and vegetables into daily life.

Retail 242

Retail Guidelines User Experience Branding 242

PYMNTS

SEPTEMBER 30, 2020

In today’s top retail news, Spiceology aims to shake up the D2C realm, and small and medium-sized businesses (SMBs) face decisions of how — or whether — to compete with Amazon’s October Prime Day event. The 7-year-old D2C hybrid brand has just received $4.7 Spiceology Shakes Up The D2C Status Quo. That’s one way to look at Oct.

Retail 189

Retail social media US Marketing 189

PYMNTS

DECEMBER 30, 2016

While the shift to the online space is often seen as the great game-changer in retail, Loren Padelford, vice president and general manager of Shopify Plus , said that the change is actually to something more fundamental. A lot of traditional merchants and retailers are struggling with that change.

Retail 130

Retail social media Branding Mobile 130

PYMNTS

DECEMBER 13, 2017

Retail is perhaps an unexpected entrant into the augmented reality (AR) and virtual reality (VR) market, but it’s proving to be an area in which being there virtually can be seamlessly substituted for being there actually. Or, instant translations on how to work that German thermostat.”.

Retail 159

Retail Branding Technology Tools 159

PYMNTS

MARCH 28, 2019

After styling rooms based on the tastes of their customers, online interior design platforms are branching out by offering their own direct-to-consumer (DTC) furniture brands. The pieces also ship within 15 days, which Wood says sets the line apart from traditional retailers and some DTC companies. The Interior Design Platform.

Branding 145

Branding United States Retail Company 145

PYMNTS

DECEMBER 1, 2017

While it seems like much of physical retail is trying to figure out how to better emulate eCommerce brands, eCommerce startups are actually trying to figure out a way to get a toe-hold into the physical retail world. Simon Malls wants to bridge that gap by offering a “scaleable retail platform” called The Edit.

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Branding Retail Security How To 129