Remove Branding Remove Definition Remove Digital Banking
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The Acutely Digital Bank

Celent Banking

A few months ago there was a question posed on Twitter which sparked a pretty intense debate : “What makes a bank a digital bank?” How far do incumbent banks have to go in order to adjust to the new age of digital financial services? Digital transformation is not an easy proposition.

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Top Digital Banking Transformation Trends for 2021

The Financial Brand

Banks and credit unions must rethink the definition of ‘digital banking’ and prioritize investment in data, technology, people and processes. The post Top Digital Banking Transformation Trends for 2021 appeared first on The Financial Brand.

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Secure Digital Banking and Customer Communications

FICO

Following the highly successful The 11 Commandments of Digital Banking eBook , we are publishing a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! A bank’s ability to make customers feel safe will have an impact on how their brand is judged.

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Take Advantage of FSI Data to Illuminate Customer Relationships

Perficient

Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. Having a balance with a bank doesn’t make you a customer.” Sure, by definition, a bank recognizes you as a customer. But are you an ideal customer?

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Are New Prepaid Card Regulations Too Much?

PYMNTS

According to Brad Fauss, president and CEO of the Network Branded Prepaid Card Association, the recently released regulations on prepaid cards from the Consumer Finance Protection Board could be another instance of good intentions gone wrong. Around the Digital Banking world. Could this be a case of good intentions gone awry?

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SilverCloud On How FIs Can Offer SMBs A ‘Consumer’ Banking Experience

PYMNTS

But as banking becomes ever-more mobile, and account openings and activities are done through digital channels, the very definition of support – and how it should be provided – is changing. Today’s consumers no longer compare a brand to its competitors; they compare it to the brands they use and love,” Cornell told PYMNTS.

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Are branches going the way of the dinosaur?

Cisco

Branches are a valuable component of your brand, a physical and visible symbol of safety and security of your money. According to PwC’s 2021 Digital Banking Consumer Survey, two in three customers find branches to be meaningful channel to interact with their bank and 35% say that they would not use a bank that doesn’t have a nearby location.

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