PYMNTS

MARCH 20, 2020

We have deep dives into in-house restaurant ordering apps and cloud technology, as well as a report on banks running short on large bills amid the coronavirus crisis. One complication they face when upgrading their apps, however, is making sure payment and loyalty data is maintained during the changeover.

Technology 181

Technology Apple New York City social media 181

PYMNTS

DECEMBER 10, 2020

Comscore data says the share of U.S.-based So it’s no surprise that Instagram is making moves to replicate TikTok’s most popular features — especially in areas where TikTok hasn’t already amassed a strong foothold, like Brazil,” says social media fan site Later. “In Smaller brands are also making a play for the market.

social media 257

social media Video Branding Online 257

PYMNTS

JANUARY 24, 2018

The app has the potential to fit into the emerging trend of smart kitchens, particularly as manufacturers of household appliances — such as Samsung — seek to integrate smart technology into their products. Through this data collection, Chefling is able to learn consumer habits and put this information to work. “We

Branding 121

Branding social media Samsung Software 121

Perficient

MARCH 22, 2021

The same way we articulate to our clients exactly why they should do business with us, applying an employer value proposition – sometimes called an employee brand platform – offers candidates and colleagues both the chance to understand the answers to two key questions: “Why do people join Perficient?”

Community 520

Community social media US Branding 520

PYMNTS

JUNE 21, 2017

One company that may have found an answer to today’s retailer conundrum is Brazilian-based fashion brand Melissa Shoes. In a sense, incorporating social media into the in-store experience in a non-invasive way has proved to be a glimmer of hope for retailers currently going through the big brick-and-mortar shift into a digital focus.

social media 195

social media Retail Branding Innovation 195

PYMNTS

FEBRUARY 18, 2019

That has been the problem for food producers, grocery chains and restaurants, who know a lot about what consumers eat already, but don’t have much in the way of data about what consumers are going to eat next. And human observers, according to the firm, can’t find patterns in the data due to sheer overwhelming amount.

Data 139

Data Trends Philadelphia social media 139

South State Correspondent

SEPTEMBER 20, 2022

The theme was how marketing needs to be better integrated into all facets of the bank, from data to talent acquisition, but how other lines of business can benefit from learning marketing. Most banks will target around 6% of revenues next year for their marketing budget, and banks with strong brands and marketing programs target above 7%.

Conference 195

Conference Marketing social media Data 195

PYMNTS

OCTOBER 5, 2018

The brand largely focuses on (and sells to) younger shoppers — particularly millennials and Gen Z. The site in total offers 500 brands for consumers to choose from, of which only 19 are its own label (a little over 4 percent). the site added over 1,000 new styles each week in 2017, from emerging, established and owned brands.

social media 135

social media Branding Course United States 135

Perficient

DECEMBER 4, 2020

In the midst of the pandemic, it is paramount to provide your customers with the most safest and convenient way to shop with your brand. Modern consumers hyper-adopt and hyper-abandon brands because many of the products they shop for are available at another retailer. Offering a loyalty program to your customers is necessary.

Customer Experience 309

Customer Experience social media Branding Retail 309

PYMNTS

MAY 30, 2018

The industry is booming, and consumers who shop for beauty products have no shortage of brand options in stores and online. There are traditional players, and now there are digital native brands and startups, so the cosmetics industry has become a very crowded industry,” he said. “So, Beauty Buyers Go Digital.

Data 110

Data Branding social media Online 110

PYMNTS

DECEMBER 14, 2018

Instagram is working on a shopping feature that would tell brands which products users are bookmarking, according to a report by CNBC. Brands can tag items and users can get more details about them, with the goal of eventually being sent to websites to complete purchases. However, that technology doesn’t exist yet. “We

Branding 134

Branding Tools Video Analytics 134

Perficient

DECEMBER 4, 2020

Analytics refers to the process of finding, illuminating, and communicating meaningful patterns in data. Through analytics, you can turn raw data into insights that will help you make better decisions. By understanding the different aspects of your data, you can find meaningful information that otherwise would be hidden.

Analytics 309

Analytics Google Tools social media 309

Insights on Business

FEBRUARY 6, 2019

The financial services industry is one of the fastest adopters of this technology. Hear from Ubank, First Data, and Credit Mutuel during the Smart Starts Here sessions. Also follow the social media platforms to stay informed with the latest updates : . IBM scores at the top in analyst ratings for chatbots.

Technology 144

Technology Video social media Case Study 144

PYMNTS

MARCH 17, 2020

Digital brands lack brick-and-mortar stores’ advantages — customers cannot feel fabric textures or see electronics’ resolution qualities. Visual search technologies could help eCommerce brands gain the edge they need to engage customers and — more importantly — make purchases. Data Insights and Personalization.

Retail 143

Retail Tools Millennials social media 143

PYMNTS

JANUARY 31, 2020

We have deep dives into virtual card adoption and self-service technology, as well as a report on Kobe Bryant’s legacy. Bank client preferences have moved toward self-service technologies over branch visits in recent years because of ease of use and improved convenience. Kobe Bryant’s VC Firm Holds More Than $2B in Assets .

Cards 131

Cards Technology social media Meeting 131

PYMNTS

JUNE 15, 2017

This month’s PYMNTS.com Omnicommerce Tracker™ , powered by Vantiv, looks at the latest advancements in smart technology that are powering sales, both online and in-store. Chatbots, robotics and other smart technology aren’t just powering online purchases — they’re in stores too. Making Social a Complete Fashion Experience .

social media 130

social media Report Minnesota Retail 130

PYMNTS

SEPTEMBER 1, 2016

Walmart and the Dr Pepper Snapple Group helped each other solve an interesting conundrum recently: In an increasingly digital- and mobile-focused retail age, the two partnered together to help bridge the gap between brands and retailers to benefit consumers. We’ve seen a wave of technology starting to influence buyers in new ways.

Branding 101

Branding Retail Groups social media 101

PYMNTS

AUGUST 26, 2019

Stylitics Founder and CEO Rohan Deuskar said the company has the ability to offer useful recommendations from the beginning, without the need to train the technology using a merchant’s data. “We The app has 85 brands in the U.K. and 90 brands in the U.S. The service lets consumers receive rewards for serving as reviewers.

social media 101

social media Training Branding Retail 101

PYMNTS

JULY 10, 2020

Quick-service restaurants (QSRs) and others in the food service space are rapidly adjusting their operations during the pandemic, with many implementing new technologies online and in-store to ensure customers can seamlessly and safely place orders. For more on these stories and other headlines, visit the Tracker’s News & Trends.

Mobile 162

Mobile social media Report Fraud 162

PYMNTS

JUNE 8, 2017

But updating your phone plan, adding some extra gigabytes of data or activating a roaming plan while abroad? Why is it that phone technology is so advanced, yet making any changes to how, when and where we use that technology is so, well, archaic? Those require an old-fashioned phone call to the carrier.

Data 143

Data Raleigh Mobile social media 143

PYMNTS

DECEMBER 9, 2016

But who doesn’t like to win something or gain something, whether or not they know they’re offering up data or getting hooked on a brand? Attempts to connect through social media, email marketing or even in-person — there are tried-and-true ways of successfully connecting with consumers and ultimately incentivizing them to purchase.

System 100

System Data Las Vegas social media 100

PYMNTS

AUGUST 17, 2017

With each passing decade, the buying patterns of teens undoubtedly and unequivocally see a shift alongside the advances in technology. Engagement Labs’ CEO Ed Keller highlights the opportunity that social presents for retailers looking to connect with teens. “By

Retail 127

Retail social media Online Mobile 127

PYMNTS

FEBRUARY 25, 2020

Understanding what customers want, giving them control over how and where their data is used, and leading them to the next best content and action is how retailers ultimately solve for these contradictions.”. Consumers are bailing on using voice-activated devices because they don’t trust personal data protection.

Retail 202

Retail social media Study Security 202

PYMNTS

OCTOBER 11, 2017

Facebook is getting big, and we don’t just mean popular: the social media giant has gotten bigger than its britches in more places than one, with new offices cropping up across the U.S. The social media giant said in August that it had more than 20,600 employees. Chicago, Illinois. Henrico County, Virginia.

social media 100

social media San Francisco Boston Chicago 100

South State Correspondent

AUGUST 15, 2022

Not understanding your customer can lead to a brand and products misaligned with the customer’s needs resulting in an erosion of a bank’s competitive position. Basic Customer Data Analysis – The Big 4 of Customer Experience. Collect Quantitative Data. Review Qualitative Data. Advance Customer Data Collection.

Customer Experience 195

Customer Experience Training Strategy social media 195

South State Correspondent

AUGUST 15, 2022

Not understanding your customer can lead to a brand and products misaligned with the customer’s needs resulting in an erosion of a bank’s competitive position. Basic Customer Data Analysis – The Big 4 of Customer Experience. Collect Quantitative Data. Review Qualitative Data. Advance Customer Data Collection.

Customer Experience 195

Customer Experience Training Strategy social media 195

PYMNTS

AUGUST 17, 2017

With each passing decade, the buying patterns of teens undoubtedly and unequivocally see a shift alongside the advances in technology. Engagement Labs’ CEO Ed Keller highlights the opportunity that social presents for retailers looking to connect with teens. “By

Retail 114

Retail social media Online Mobile 114

PYMNTS

NOVEMBER 5, 2019

When it comes to financial services, some 40 percent of those firms are the “furthest along” in the use of advanced data analysis to spark innovation — that makes financial services among the top industries when measured by the practice, behind pharmaceutical and medical companies, at 43 percent. 2020 Innovation Sparks.

Innovation 102

Innovation Report social media Data 102

Abrigo

MARCH 6, 2017

The ABA has a new report out on how banks are using social media, and much of the report focuses on using Twitter, Facebook, LinkedIn and the like to boost customer service, make connections in the community and recruit staff. 10) @CU_Times – Credit Union Times magazine has Tweets on regulatory changes, awards and technology.

social media 150

social media Lending Community Community Bank 150

PYMNTS

JULY 7, 2017

From iPads to desktops and smartphones, it seems that interacting with technology has become intuitive for this generation. With technology constantly evolving but some shopping habits remaining the same, retailers need to be agile enough to serve both needs. They appreciate the hands-on experience of shopping in a store.

social media 120

social media Millennials Retail Study 120

PYMNTS

JANUARY 21, 2020

Just when you think there are no surprises left, this statistic drops: 60 percent of organizations recently polled had no idea their customer data had been breached, because their payments system and process is too opaque to detect it. That’s surprising in 2020 – or maybe “shocking” better captures the vibe. Safety Is Multilayered.

Fraud 131

Fraud social media ATM Industry 131

PYMNTS

AUGUST 3, 2016

How influential will mobile and social media be to their purchasing habits? First and foremost, think that, by 2020, retailers (at least the successful ones) will have “fully embraced” the use of digital technology. But what is that “changing face of retail” actually going to look like in a few years?

Retail 100

Retail social media Branding Online 100

PYMNTS

NOVEMBER 27, 2020

Obviously pawning is the meat and potatoes of the business,” said Len Summa , CEO of Data Age , which owns the widely used PawnMaster software platform. Old Industry, New Technology. Besides borrowers, Summa told PYMNTS’s Karen Webster in a recent interview, pawn shops are also seeing heavier than usual traffic from buyers. “So

social media 218

social media Software ATM Lending 218

PYMNTS

OCTOBER 16, 2018

These technologies bring more options for consumers to order and pay for their meals, such as kiosks and mobile ordering. Borrowing from the strategy of fast food restaurants, Dine Brands is working on a new order-ahead technology. It’s like converting casual dining to fast food,” Dine Brands CEO Stephen Joyce told The Post.

Innovation 183

Innovation Mobile Branding Maryland 183

PYMNTS

JULY 11, 2016

Participants could use Visa’s APIs to create a payment solution, leverage social media channels to engage people at Visa-sponsored events or persuade Visa cardholders to go cardless. helps brands build and manage chatbots that consumers can use to transact inside popular messaging apps. Humanizing The Brands. In the U.S.

social media 100

social media Branding Retail Meeting 100

PYMNTS

DECEMBER 21, 2020

Loyalty, she noted, is earned through a careful continuum of brand positioning and ultimately generating an emotional response among consumers whether they are shopping in store on online. Data Matters. Along with program design, data matters too in the bid to personalize rewards and cement loyalty, panelists said.

Data 296

Data social media Tools Analytics 296

PYMNTS

NOVEMBER 2, 2017

What they don’t have is the conversion data to back it up: Online shoppers are looking but ultimately not buying. But big changes have come to the DvF brand in the last year. Most notably, its namesake Diane von Furstenberg’s departure as creative director of the luxury brand. Buying boosts the bottom line; browsing does not.

social media 100

social media Mobile Branding Retail 100