PYMNTS

AUGUST 8, 2018

There are brands that claim to take the customer experience to the max — and then there are brands that redefine what exactly the max means. Chubbies takes its customer community seriously, and it makes it very clear that this is well beyond a marketing ploy. Chubbies is among the latter.

Branding 107

Branding social media San Francisco Community 107

PYMNTS

SEPTEMBER 5, 2019

Call centers need to ensure that they provide a robust customer experience via multiple channels, but that need can make the authentication process tricky in terms of satisfying consumers who want speed. 40 percent: Estimated portion of all food in the United States that is wasted. $20 75 percent: Share of U.S.

Innovation 108

Innovation United States Customer Experience Fraud 108

PYMNTS

AUGUST 16, 2017

Engaging with consumers and boosting positive customer experience is something that’s in constant motion for brick-and-mortar retailers and restaurateurs. At retail eCommerce conference eTail East this past Monday (Aug. This week, Panera Bread is upping the ante with its digital offerings.

Customer Experience 109

Customer Experience United States Mobile Branding 109

PYMNTS

DECEMBER 4, 2019

With its perfume that has a cult-like following, Glossier is opening temporary shops in seven Nordstrom locations, with the inclusion of the retailer’s New York flagship. Nordstrom has had an industry reputation for being a much-desired partner for up-and-coming online brands that are seeking to grow.

Los Angeles 131

Los Angeles New York Miami Austin 131

PYMNTS

JUNE 15, 2020

It’s the digital shift taking place among retailers who are trying to play catch up with consumers by pulling resources away from brick-and-mortar investments and stacking them against digital infrastructure and capabilities. For the best example of retail’s digital shift, look to Inditex and its key brand Zara.

Retail 154

Retail Branding Online Mobile 154

PYMNTS

FEBRUARY 18, 2019

To serve travelers from China who want to shop in-store and online, retailers thousands of miles away from Asia are accepting Alipay in brick-and-mortar stores and on the web. Walgreens , in one case, is making Alipay available as a payment option at thousands of pharmacies across the United States. Apparel brand GUESS?,

Online 140

Online Las Vegas America San Francisco 140

PYMNTS

OCTOBER 29, 2019

The accelerator will create new products, technologies and services that exist in the meeting place of retail shopping and consumer financial services. MoneyCard has become the biggest prepaid account program in the United States, the release said. . The new period will start on Jan. 1 of next year.

Fintech 103

Fintech United States Retail Innovation 103

PYMNTS

OCTOBER 29, 2019

The accelerator will create new products, technologies and services that exist in the meeting place of retail shopping and consumer financial services. MoneyCard has become the biggest prepaid account program in the United States, the release said. . The new period will start on Jan. 1 of next year.

Fintech 101

Fintech United States Retail Innovation 101

PYMNTS

MARCH 15, 2019

The company’s Stubs program, which has a subscription tier called AMC Stubs A-List that offers consumers up to three movies a week for a monthly fee, counted more than 18 million households as members in the United States as of January. The retailer reported net income for the fourth quarter of $102.6 With the average U.S.

Mobile 108

Mobile Retail Houston Denver 108

PYMNTS

AUGUST 17, 2018

“Accepting the familiar and preferred mobile payment options has become a necessity for retailers to deliver an exceptional customer experience that matches with the changing behavior of today’s Chinese consumers.” The news comes as GUESS?,

America 103

America Las Vegas Payments United States 103

PYMNTS

AUGUST 7, 2020

According to Vox Media’s Recode , Walmart is close to unveiling the service, but it’s unclear whether the retailer has set a new deadline for the subscription program. On the earnings call, it said its share of streaming video on-demand subscribers in the United States spiked during Q2. Walmart could be waiting for its Aug.

Video 181

Video Retail Seattle United States 181

PYMNTS

AUGUST 21, 2019

Moreover, in the two years since Amazon officially closed its deal to purchase Whole Foods , the grocery retail landscape has become a series of maneuvers and counter-maneuvers in an attempt to gain the customer’s favor. Food and beverage play such an important role for Target’s business … for the Target experience.”.

Report 170

Report Kentucky New York Branding 170

PYMNTS

APRIL 30, 2018

Home shopping used to mean something quite different in the United States than it does today. As the prominent global video-commerce retailer, and North America’s third-largest mobile and eCommerce retailer, the combined company will be well-positioned to help shape the next generation of retailing.”.

Branding 129

Branding Millennials Retail social media 129

PYMNTS

JUNE 5, 2020

In the United States alone, he noted, the eCommerce penetration rate rose from about 17 percent to about 27 percent over the course of the eight weeks or so of stay-at-home orders. The challenge is two-fold for retailers in a post-pandemic world, Cohen said.

Fraud 151

Fraud How To Online Meeting 151

PYMNTS

SEPTEMBER 7, 2018

Outside the southeastern United States, Publix is neither a household name, nor an everyday experience. A highly regional grocery store chain, it’s only known in the six states where it actually operates. It didn’t work out so well, noted Jeff Green, a partner at retail real estate firm Hoffman Strategy Group.

Florida 105

Florida South Carolina Tampa Regional 105

PYMNTS

JUNE 15, 2017

Those categories can span from chargeback data to internal customer loyalty program information, and can be limited in a granular way to certain card accounts or certain locations. What works in preventing payments fraud at a large airline or telco system may not be germane for an electronics retailer.

Fraud 115

Fraud Data Tools Management 115

PYMNTS

FEBRUARY 23, 2018

Taco Bell is living más as it pulls ahead of Burger King as the fourth-largest quick-service restaurant (QSR) brand with new delivery options and, yes, nacho fries. percent in 2017, Taco Bell has been drawing in customers with new food items, a Live Más marketing campaign and new nacho fries for $1. But McDonald ’s Corp.

Online 101

Online US Payments Mobile 101

PYMNTS

JULY 21, 2017

Given that the debit and credit card share of total retail sales is at 77 percent, acceleration in contactless may be in the (virtual) cards. The latest figure dwarfs other countries such as the United States, where the value of payments done by mobile means came in at $122 billion. billion pounds.

Millennials 100

Millennials Mobile Branding Retail 100

PYMNTS

APRIL 26, 2019

The company also expanded its Starbucks delivers program in the quarter to almost 1,600 stores across seven major markets in the United States. Johnson noted that the program is still in the early days, and its main focus is to bring in customer awareness that leads to trial and adoption of the channel.

Mobile 139

Mobile United States Leadership Company 139

PYMNTS

MARCH 8, 2019

No one likes Goliath,” Foran said, speaking at a UBS Global Consumer and Retail Conference. And Goliath got bigger this week, with major moves in healthcare (and minor moves in pet care) – though there was also the rare step back in its retail efforts. And it’s always fun being David. Everyone loves David.

Las Vegas 108

Las Vegas Retail Study United States 108

ZootBlog

OCTOBER 28, 2015

My first experience using the new technology—or more accurately, the decades’ old technology recently adopted by the United States —was with my corporate card. Target the message to match the bank’s brand and customer segments. Don’t miss the chance to provide a great customer experience.

Cards 60

Cards United States Security Fraud 60

PYMNTS

AUGUST 28, 2019

With technology for cashierless checkout and robotic-powered order fulfillment, automated retail is changing how consumers shop for groceries and how supermarkets fill their eCommerce orders. And grocery retailers are expanding their delivery efforts. make online grocery orders for delivery or pickup. The share of U.S.

Retail 141

Retail New York City Houston San Francisco 141

Gonzobanker

NOVEMBER 29, 2016

Allow branch staff (who we no longer call tellers) to focus more on providing financial advice, community involvement, and driving brand awareness than on counting and handling cash. Also, drive-thru lanes with ITMs typically provide a better customer experience than transacting and communicating through the traditional vacuum tube system.

Video 60

Video Strategy Branch Strategies ATM 60

Gonzobanker

NOVEMBER 29, 2016

Allow branch staff (who we no longer call tellers) to focus more on providing financial advice, community involvement, and driving brand awareness than on counting and handling cash. Also, drive-thru lanes with ITMs typically provide a better customer experience than transacting and communicating through the traditional vacuum tube system.

Video 60

Video Strategy Branch Strategies ATM 60

CB Insights

AUGUST 23, 2018

Its retail bank, Chase, spans 61 million American households. JPM is the first consumer bank to give free trades to all retail customers. JPM has established a new focus on retail investing with the introduction of its app, Just Invest, and reported launch of its own robo-advisor in 2019. Branded cards. Conclusion.

Cards 76

Cards Mobile Strategy Branding 76

CB Insights

APRIL 10, 2019

From creating checkout-free retail stores to eliminating concert tickets, here are 16 industries that are starting to transform with facial recognition technology. But even in the United States, interest in the tech is surging, according to the CB Insights patent analysis tool. Law Enforcement. Food & Beverage.

Industry 78

Industry Examples Security Technology 78

Perficient

MAY 21, 2021

This FinTech app allows users to invest in a portfolio in their favorite brands or companies (DoorDash, Lululemon, Target, Costco, Amazon, etc.) This project displays an interactive map using The Washington Post’s dataset of every fatal shooting in the United States by a police officer in the line of duty since January 1, 2015.

Milwaukee 348

Milwaukee Software Course Detroit 348

PYMNTS

MAY 31, 2019

Bloomberg led the week with reports about Amazon’s impending plans to cut off its relationship with small, wholesale merchants in favor of building relationships with big brands directly. as the most-shopped clothing retailer in the United States,” though they didn’t name the source for that data. Pretty cool.

Mobile 134

Mobile Apple Report social media 134

PYMNTS

OCTOBER 20, 2016

19) the launch of its newest omnichannel payment platform for the United States — Worldpay Total. customers, before extending its omnichannel offering to eCommerce businesses trading in Europe earlier this year. Worldpay announced Wednesday (Oct. In a press release, Worldpay said it first introduced Worldpay Total in Nov.

US 100

US United States Customer Experience Compliance 100

CB Insights

OCTOBER 6, 2017

Meanwhile, nearly 5 million retail workers are at a medium risk of automation within 10 years. With the emergence of industry-specific AI, the effects of automation — initially felt in manufacturing — are seeping into retail sales, restaurants, e-commerce, marketing, and even software development. Retail salesperson (4.6M).

Software 69

Software Industry Retail United States 69

Lex Sokolin

AUGUST 19, 2020

The first was a dissatisfaction with British banks, whose customer experiences were poor and expensive (while being seen as prestigious). People just might switch phone brands for Facebook. Currently, the neobanks generate about GBP 20 per user across all three brands. Neobanks grew up out of three themes.

Comparison 52

Comparison Fintech Lending Analysis 52

CB Insights

APRIL 3, 2018

Retail is under pressure to crack the AI code. After all, corporations in every industry are scrambling to adapt and integrate artificial intelligence into their products — and retail is no exception. 15-Min Flash briefing: Can AI Save Physical retail? Using CB Insights data, we dug into the changing retail landscape.

Retail 78

Retail Online Branding Strategy 78

CB Insights

DECEMBER 14, 2017

In the process, these brands, spanning everything from detergent to sneakers, are radically changing consumer preferences and expectations. They’ve used that infrastructure to grow fast and connect directly to their customers. New Frontiers in Retail Tech. million potential customers at launch.

Video 78

Video Branding Company Strategy 78