The Financial Brand

APRIL 29, 2021

New data shows where credit unions and banks are placing their bets to win big with borrowers, and what headwinds the institutions face. The post Financial Institutions’ Most Pressing Digital Lending Priorities for 2021 appeared first on The Financial Brand.

Lending 32

Lending Branding Data Customer Experience 32

PYMNTS

MAY 23, 2019

Digital banking is not the main element that drives consumers toward using a credit union. However, as Lumin Digital President Jeff Chambers told Karen Webster in a recent conversation, that doesn’t mean the digital banking experience isn’t critical to credit unions’ relationships with their members.

Online 123

Online Millennials Digital Banking Maine 123

South State Correspondent

OCTOBER 28, 2022

Almost every bank and brand we spoke with will increase their investment in these two areas for 2023. This was followed by a focus on banking-as-a-service, embedded finance, open banking, Web 3.0, For banks, this means creating products that accomplish a task and then integrating banking in the background.

Conference 195

Conference Technology Las Vegas Trends 195

Gonzobanker

DECEMBER 19, 2022

SoFI gets a commercial bank that brings deposits, compliance, AND business lending. Seacoast Bank is at it again… and this time it is blowing past $10B in a big way. In just five months, Seacoast announced three bank acquisitions ( Drummond, Apollo , and Professional ) totaling a little over $4.7B

Community 216

Community Fintech Industry Innovation 216

Gonzobanker

DECEMBER 14, 2023

Under Stuart’s leadership over the past 17 years, OnPoint has gone from under $2 billion in assets to knocking on the door of $10 billion, all while becoming the most recognized financial brand in the Portland market and achieving some of the industry’s best profitability in 2023. Sounds like a cool strategy to build a smarter bank.

Fintech 194

Fintech Community Regional Technology 194

Gonzobanker

FEBRUARY 23, 2022

Executives should embrace technology partners as a means of growing and enhancing their customer value proposition. To do this, banks can leverage their competencies in payments, lending, operations, and risk management while using the earnings generated from BaaS to transform their core business.

Community Bank 118

Community Bank Strategy Risk Management Fintech 118

The Financial Brand

AUGUST 10, 2021

Anemic lending and vaccination questions aren't the only things nagging banking leaders. The post Banking and Payment CX Jeopardized By Surging Digital Fraud appeared first on The Financial Brand - Banking Trends, Analysis & Insights. A 'pandemic' of fraud must also be dealt with.

Fraud 43

Fraud Payments Banking Trends Analysis 43

William Mills

SEPTEMBER 25, 2018

They see themselves as a platform for managing digital identity, secure by biometrics. However, they see their main value as helping to improve customer experience. ^SR Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. banks @cashoff_uk Lina Perez, Billy Leung.

Mobile 78

Mobile Customer Experience Lending Analytics 78

Gonzobanker

DECEMBER 22, 2020

And how did community banks and credit unions respond to the COVID craziness? Financial institutions went from having no PPP lending program at all to funding their first loan in 90 days – and this with literally last-minute regulatory guidance. There have been many come-and-go digital banks. Nicely done!

Idaho 172

Idaho Community Industry Strategy 172

Gonzobanker

DECEMBER 20, 2019

Sure, we know it’s cliche to point out the merits of this direct banking powerhouse, but the plain fact is that USAA nails every variable in building a Smarter Bank. The bank’s strategy is laser-focused. Its Baldrige-winning tenacity on customer experience is legendary and consistent. Overpriced Unicorn (a.k.a.

Idaho 148

Idaho Conference Data Marketing 148

The Financial Brand

DECEMBER 18, 2018

Automated solutions must be deployed by financial institutions of all sizes to streamline processes and improve the customer experience. The post Three Inefficiencies Financial Institutions Must Correct Immediately appeared first on The Financial Brand.

Customer Experience 30

Customer Experience Branding Strategy Digital Banking 30

PYMNTS

APRIL 1, 2019

Because while a relationship of trust gives credit unions a powerful infrastructure from which to build a more innovative customer experience, it is also a mandate pushing them forward to live up to the faith their customers have put in them. But, Lynch noted, it is still a starting point.

Innovation 141

Innovation Fintech Fraud Security 141

Gonzobanker

DECEMBER 17, 2021

Huntington and TCF merge to create the $170 billion Midwest dynamo and vault them into one of the top 10 banks in the country. This is an innovation-seeking franchise that has built a solid brand and never got over its skis in execution. Goes to Larry Mazza and the crew at MVB Bank in West Virginia.

Fintech 143

Fintech Strategy Leadership Lending 143

Independent Banker

DECEMBER 31, 2022

So we’re careful when we lend out commercial real estate loans. Going into a recession can sometimes be a good time to gain new customers, because you’re seeing them through good and bad times.”. West: We have a major initiative to significantly improve our digital delivery system. The ICBA view on… Lending.

Community Bank 91

Community Bank Community Tampa North Carolina 91

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. Worst practice of the sessions: “It’s an interesting time to be a bank and digital banking is part of an entire ecosystem.”

Chicago 97

Chicago Retail Branch Design Training 97

The Financial Brand

NOVEMBER 7, 2021

Research on the future of banking finds that most changes in the future of banking will be evolutions of the more recent past. The post 14 Surprising Projections on the Future of Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 43

Banking Trends Analysis Trends Branding 43

The Financial Brand

APRIL 12, 2021

The post The Simple Way Financial Institutions Can Double (or Triple) New Business appeared first on The Financial Brand. Financial institutions could double or triple new account openings and loan applications by reducing the time it takes to start a relationship.

Branding 41

Branding Customer Experience Strategy Digital Banking 41

The Financial Brand

JANUARY 10, 2022

Co-branded GM card, with unique e-commerce potential, is latest foray into banking. The post What’s Next for Goldman’s Marcus Banking Strategy? appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Meanwhile, the industry awaits launch of Marcus checking.

Strategy 26

Strategy Banking Trends Analysis Branding 26

Lex Sokolin

AUGUST 19, 2020

The first was a dissatisfaction with British banks, whose customer experiences were poor and expensive (while being seen as prestigious). People just might switch phone brands for Facebook. Starling leans towards small business banking and larger average accounts, which we think creates more complex math once at scale.

Comparison 52

Comparison Fintech Lending Analysis 52

The Financial Brand

FEBRUARY 15, 2021

The post The Neobank That’s Growing Like Crazy (and Earning Record Profits) appeared first on The Financial Brand. (Hint: It requires a full-service balance sheet, not just a slick app.).

Branding 33

Branding Customer Experience Innovation Strategies Strategy 33

CB Insights

AUGUST 23, 2018

Learn about the playbooks of today’s top banks as they digitally re-position their consumer products. Today, JPMorgan (JPM) is using its capital and scale to build an entirely digital bank. JPM’s evolving suite of digital banking apps. Branded cards. First Name. Table of Contents.

Cards 76

Cards Mobile Strategy Branding 76

FICO

APRIL 24, 2023

Trust acquired 100,000 customers in just ten days after it launched in September 2022 and exceeded 450,000, equivalent to 9 percent of the Singapore market, within just five months. Applicable regulations on lending are also implemented via this solution. “We

Risk Management 52

Risk Management Digital Banking Customer Experience Management 52

William Mills

SEPTEMBER 9, 2016

Now showing how Avoka can integrate with a ton of apps in a matter of days with your company’s brand. Franchises – Americas greatest brands” They have a list view function where investors can investigate franchises near and far. It’s seems better to invest in a brand you are more comfortable with an established presence.

social media 40

social media ATM Mobile Customer Experience 40

PYMNTS

SEPTEMBER 23, 2016

Nine years after the introduction of the iPhone to the market — and the subsequent great mobile leap forward — the verdict is pretty much in on mobile banking applications: Consumers like it, verging on loving it, and are eager for more of it. Double-Edged Digital Banking Sword.

Mobile 100

Mobile Community Bank Tools Community 100

Gonzobanker

DECEMBER 19, 2016

While this deal was announced late last year, the heavy lifting was done in 2016 as BBCN Bancorp and Wilshire Bancorp came together under a new brand to create the largest Korean American bank. A “Get Your Act Together” Statistic if There Ever Was One – Non-banks will account for over half of mortgage production in 2016.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

While this deal was announced late last year, the heavy lifting was done in 2016 as BBCN Bancorp and Wilshire Bancorp came together under a new brand to create the largest Korean American bank. A “Get Your Act Together” Statistic if There Ever Was One – Non-banks will account for over half of mortgage production in 2016.

Utah 60

Utah System Community Marketing 60

William Mills

MAY 9, 2018

A TON of really old technology is being used in mortgage lending. Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Good job AI Foundry!

Security 40

Security Samsung Strategy San Jose 40

FICO

JUNE 21, 2022

New IDC research predicts that within the next two years around 30% of global Tier-1 banks will rely on relevant and responsible personalization as a key differentiator to retaining loyal customers. It's a question continually posed in The 11 Commandments of Digital Banking. Read The 11 Commandments of Digital Banking.

Management 52

Management Customer Experience Regional Strategy 52

William Mills

SEPTEMBER 7, 2016

Built a workflow for the bank so the bank can approve payment and see all compliance and tax information. Also a pretty good customer experience. Integrated with major retailer API’s like Amazon, eBay, Best Buy and several other aspirational brands. Specializes in digital banking platform.

Mobile 40

Mobile Cards Fraud Data 40

Fintech Labs Insights

NOVEMBER 18, 2015

Avoka’s digital commerce platform helps banks, insurance and wealth management institutions overcome the challenge of “selling” financial products by offering a frictionless, omni-channel customer experience.

Company 12

Company Comparison Customer Experience Management 12

Fintech Labs Insights

AUGUST 1, 2016

brandCrowder has developed an alternative investment platform focusing on branded franchises. It leverages 45+ years of franchise operations experience to help retail investors finance franchises, helping to bring them to market quicker.

How To 12

How To Analytics Millennials Data 12

CB Insights

MAY 15, 2019

Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. Visa — One Market Center.

Innovation 78

Innovation blockchain Technology Groups 78

Fintech Labs Insights

SEPTEMBER 1, 2015

Advisor Software is a Cloud provider of sophisticated wealth management and digital investment advice APIs and apps for financial services enterprises. Alfa-Bank offers a wide range of products and operates in all sectors of the financial market, including corporate and retail lending.

Company 12

Company Software Analytics Mobile 12