PYMNTS

JANUARY 15, 2019

In the digital age, quick-service restaurants (QSRs) can use all sorts of technology to improve the customer ordering experience. From in-store kiosks to mobile apps, new innovations are giving diners the chance to ditch the line and order through other channels. percent of customers. percent of customers. About the same share — or 63.7

Innovation 125

Innovation Mobile Management Branding 125

PYMNTS

JANUARY 22, 2018

More important, perhaps, than the innovations they made on behalf of their more famous lead players, was how their contributions accelerated those innovations’ time to market. Innovation in payments and commerce has an unsung hero, too. And who will influence how innovation happens. From Betty Crocker to Boxed.

Innovation 135

Innovation Online Branding El Paso 135

Perficient

SEPTEMBER 30, 2020

Graphs: companies love ‘em, clients are less enthused. However, it’s easy for companies to get caught up in the need to over-create, to display as much information as possible in one visual, and that can be confusing to the viewer. See open jobs or join our community for career tips, job openings, company updates, and more!

Data 322

Data Branding Guidelines Community 322

PYMNTS

SEPTEMBER 3, 2019

CellPoint Mobile, which specializes in digital commerce and payment solutions for airlines and travel companies, today rebranded as CellPoint Digital with a new website and product offerings, the company said in a press release on Tuesday (Sept. We started out with a radical, mobile-first solution.

Mobile 129

Mobile Payments Branding User Experience 129

Perficient

JANUARY 16, 2023

Getting Your Company Started With Embedded Finance . Whether with the assistance of an experienced digital experience consultant such as Perficient or by themselves, one looking to implement embedded finance must finalize a strategy that analyzes the digital needs of their company and its clients. Conclusion .

blockchain 275

blockchain Software Customer Experience Strategy 275

PYMNTS

JANUARY 22, 2020

Berlin-based Home , a tenant and landlord mutual engagement company, has raised €11million in a Series A round of funding from Capnamic, EQT Ventures, FJ Labs, and Redalpine. The company plans to use the financing for product innovation and market expansion. Home’s Thilo and Moritz are changing this.

Comparison 130

Comparison User Experience Analytics Innovation 130

PYMNTS

APRIL 28, 2020

In an effort to help clients tackle critical challenges and experience quick ROI during the complete procurement process, Xeeva said it has put significant enhancements throughout its array of products into place. In separate news, Tradeshift teamed with Chain IQ to offer procurement services innovation.

Data 136

Data Management User Experience Maine 136

Perficient

OCTOBER 29, 2020

For any brand that promises to entertain, motivation should center on pleasure. Quibi also needed to motivate users based on belonging and acceptance. But while Quibi was aiding users’ ability to watch TV, it was hampering access in other ways. Quibi needed to move users above the FBM action line.

US 294

US social media User Experience Digital Strategies 294

PYMNTS

OCTOBER 5, 2020

The Atlanta-based company noted in a press release that its Activate Enterprise NextGen ATM platform is designed to make it “easier and faster to offer new digital services through the ATM.”. Banks can also customize the new software platform, incorporating their own branding and design features through HTML and CSS. “It

ATM 158

ATM Atlanta Software User Experience 158

PYMNTS

OCTOBER 6, 2020

In addition to price, reward structure and credit line assignment, Venmo wants to add a fourth advantage: user experience. He said that’s an addition and Venmo is uniquely well-placed to offer, because the app isn’t a card brand trying to create a digital experience for customers. Instead, Venmo’s entire DNA is digital.

Cards 313

Cards Mobile User Experience Payments 313

Cisco

DECEMBER 21, 2020

Also, most companies are unable to connect the dots between poor digital performance and the cost to the business. Few companies tell us that they can “assure performance”. And best of all, your developers would have time and flexibility to innovate instead of chasing alerts. And they suffer with slow applications.

Customer Experience 99

Customer Experience Innovation Policies Security 99

PYMNTS

JULY 30, 2020

Our new integration with Plaid supports our mission to remove the complexities of payment processing, so our clients can focus on innovation and the customer experience,” Galileo CEO Clay Wilkes said in the company’s announcement of the partnership. businesses paying millions of 1099 or contract workers, Galileo said.

San Francisco 159

San Francisco User Experience Cards Customer Experience 159

PYMNTS

OCTOBER 8, 2020

She said the biggest and best-in-class brands had been on that path long before the pandemic. Brands will need to build up their omnichannel muscles in order to compete,” Tran said. This is the decoupling of front-end user experience from the back-end commerce capabilities, like product management, pricing, management payments, etc.,”

Customer Experience 160

Customer Experience Branding Video Data 160

PYMNTS

OCTOBER 18, 2019

“We are thrilled to be partnering with WHSmith and its brands Funky Pigeon, Cult Pens and The Card Gallery to bring this revolutionary new way to pay, putting the customer firmly in control of their finances. Pay by Bank app (PbBa) — created by Vocalink, a Mastercard company — leverages the U.K.’s

Retail 116

Retail User Experience ATM Security 116

PYMNTS

NOVEMBER 30, 2018

According to The Next Web , Jared Rice defrauded investors out of $4 million after he claimed the company would become the “first decentralized banking platform” — offering FDIC -insured accounts and banking services, as well as Visa -branded credit cards and other cryptocurrency services.

blockchain 136

blockchain Bitcoin cryptocurrency FDIC 136

Perficient

FEBRUARY 24, 2021

2020 was a year that challenged companies in every industry to not only adapt to an increasingly digital world, but to innovate quickly and accelerate their digital initiatives to survive in the competitive marketplace. companies due to some of the lowest price points available. The digital world is global, now, more than ever.

Software 294

Software United States Strategy Regulation 294

Accenture

SEPTEMBER 30, 2019

It’s no secret that the big tech companies—especially the ‘GAFA’ of Google, Amazon, Facebook and Apple—are using data to personalise and target offers to customers, and getting better returns as a result. Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹

Data 150

Data Customer Experience Analytics Case Study 150

PYMNTS

APRIL 4, 2019

News this week from South Korea stated the country’s “SK Telecom and the nation’s retail conglomerate Shinsegae Group have joined forces to develop new business models and innovative services in the logistics and distribution sectors powered by 5G networks.” Last year saw a boom in brands using VR in this way, including U.K.

Retail 177

Retail Mobile Course Branding 177

PYMNTS

JANUARY 29, 2019

Unlike most of the other big-ticket purchases in a consumer’s life, where cutting-edge options for financing abound, innovations in the travel market have been far fewer. Uplift, a B2B payments platform, was created to fill that innovation gap. The Upfront Buying Experience. The result, he said, is that the $1.4

Payments 151

Payments Hawaii Innovation Lending 151

PYMNTS

JULY 6, 2017

With more than 100,000 businesses creating interactive company chatbots, it may be safe to say that this communication channel isn’t going anywhere any time soon. The latest company to move the ball for chatbots is fashion designer brand Tommy Hilfiger. or a “Good Afternoon – Chat with us?”

Video 100

Video Branding social media America 100

Celent Banking

NOVEMBER 12, 2014

Neo-banks are acquired and rolled into larger digital channels offerings : I wrote earlier this year about banks acquiring technology companies, thereby acting more like tech companies than traditional banks. Indeed some of them have already begun offering digital services through a separate digital brand.

social media 232

social media Customer Experience Branding Mobile 232

Cisco

OCTOBER 19, 2020

Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry. Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

MARCH 26, 2018

In the days following HelloFresh’s acquisition of the organic and vegan food delivery company Green Chef, other health-based meal kit delivery services are finding hope that there’s a strong market for their offerings — as well as plenty of room for them to find their niche. There are lots of different styles of consumers.

Branding 121

Branding User Experience Trends National 121

PYMNTS

AUGUST 4, 2020

When the story of the coronavirus is written, when it comes to financial services, the key chapters will focus on the pace at which innovation accelerated — and where a range of players came together to create ecosystems, rather than to simply compete in zero-sum, winner-take-all bids for consumers. Ready For The Digital Shift.

Google 298

Google Digital Banking Course Branding 298

PYMNTS

FEBRUARY 4, 2019

“The plan from our perspective was to create a user experience online first that would enable shoppers to easily customize a piece,” said Royer. The marketing tool that ended up working best for the brand was opening a physical store — and giving customers a chance to interact with their line of couches.

San Francisco 122

San Francisco Branding Austin Customer Experience 122

PYMNTS

DECEMBER 18, 2019

Dynamic Yield now enables more than 300 brands in six continents, spanning retail, gaming, finance, travel and publishing. Its technology helps companies build customer profiles, launch and optimize personalization campaigns and automate decision-making for customers. Terms of the deal were not disclosed. Bigger AI Role.

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

JANUARY 30, 2018

Regardless of where blockchain makes its mark, what is certain is that corporates have to trust that a largely unfamiliar innovation will work the way it should; that means securely, efficiently and easily. He cited recent data from Ernst & Young, covered in Gizmodo , which found approximately $400 million of the $3.7

blockchain 144

blockchain Security Software Tools 144

PYMNTS

FEBRUARY 4, 2019

“The plan from our perspective was to create a user experience online first that would enable shoppers to easily customize a piece,” said Royer. The marketing tool that ended up working best for the brand was opening a physical store – and giving customers a change interact with their line of couches.

San Francisco 101

San Francisco Branding Austin Customer Experience 101

PYMNTS

JANUARY 9, 2020

For example, 40 percent of Generation Z shoppers would rather have a fast, effortless checkout experience than a coupon. And 43 percent of Gen Z shoppers believe that the faster you can buy something, the better the quality of the company or the product itself. In the webinar scheduled for Jan.

Payments 151

Payments Case Study User Experience Millennials 151

South State Correspondent

APRIL 27, 2022

In this article, we walk through why banks should focus on total experience (TX) and give you the ten critical factors that can catapult your bank ahead of almost every bank in the industry. What Is Total Experience? Total experience is the latest evolution of providing superior service.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

PYMNTS

JANUARY 8, 2021

Taken across 70 indicators to measure the quality of customer experiences through checkout, a score increase reflects an improved user experience for consumers that leads to more seamless conversions. SMBS Outpaced Top Retailers When It Came To Innovation Adoption . The year 2020 saw the overall index score rise by 2.2

Retail 261

Retail Online Mobile Customer Experience 261

PYMNTS

MAY 7, 2020

Kindred Group, which also supports gambling platforms in Europe and Australia, has been operating its Unibet brand in New Jersey and Pennsylvania for about a year. This is something the company will be looking to bring to the U.S. Regulatory Hurdles Trip Up Disbursement Innovation. in the next year. This can slow down progress.

Online 142

Online New Jersey Pennsylvania Regulation 142

PYMNTS

SEPTEMBER 24, 2020

They’ve gotten used to what Shields termed “ease of use and delightful user experience” — being able to find and buy what they want using any number of payments options. They will want to see the predictive analytics of the bank’s AI-driven offers and experience tangible benefits beyond simple operational efficiency.

Payments 237

Payments Data Fintech User Experience 237

PYMNTS

DECEMBER 26, 2016

More companies are attending to the motivation factor, adding value to payment apps and processes that provide incentive for consumers. We’ve seen that evolution from brands in terms of omnichannel offerings that customers actually seem to want. The reason? Starbucks is, of course, a great example, but there are others.

Mobile 125

Mobile Online eBook Payments 125

PYMNTS

OCTOBER 19, 2016

The capital investment by Highland Europe will support ContentSquare’s global expansion and attract new talent to advance the company’s vision. In a press release , ContentSquare said it captures online and mobile behaviors to measure user experience , increase engagement and improve conversion rates.

User Experience 100

User Experience Analytics Online Mobile 100

PYMNTS

JUNE 29, 2017

From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. Keeping in line with eCommerce’s rise, we’re seeing more companies align themselves with a particular credit card company to increase brand recognition and awareness.

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

DECEMBER 10, 2018

Analysts at the time called this product “an historic opportunity” to bolster the merchant’s “corroding bottom lines,” and innovators rushed to build new applications to help them seize it. Just like 2012, with the launch of MCX and CurrentC merchant-branded, ACH-linked mobile payments products. And what was the product?

Branding 184

Branding Cards Payments New Jersey 184