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Early Days: AI Shows Promise And Limitations For Retailers

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Start creating more customer data to feed the algorithm and then you too can join the artificial intelligence (AI) retail revolution. Retailers can engage with an “AI lite” strategy that produces lookalike customer data and a level of predictive analytics. But the present and future of AI in retail is much richer. Not so fast.

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Retail Pulse: 7-Eleven Tests Cashierless Tech; Staples Debuts Connect Store Concept

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Brick-and-mortar retailers are testing convenience store designs that let consumers skip the checkout line and pay for their purchases with their mobile phones. 7-Eleven President and CEO Joe DePinto said in an announcement , “Retail technology is evolving at a rapid pace, and customer expectations are driving the evolution.

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Why Health And Beauty Retailers Are Driving Digital Innovation

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Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. The move, however, was publicized in the fall.

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Retail Personalization May Not Come Soon

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Retailers are scrambling to figure out the best ways to provide a more tailored and engaging experience. The study, which surveyed 500 retailers in North America and Canada, was conducted in November and December 2016. Over the next few years, this is a trend that is one to watch. Welcome to the age of instant gratification.

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Retail Pulse: Stop & Shop To Deploy Autonomous Vehicles; Chico’s FAS Plans To Close 250 Stores

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Grocers are using autonomous vehicles to help bring fresh food to the doorsteps of consumers, and news came this week that another retailer plans to use the technology: Approximately one month after Kroger announced that it had started to use autonomous vehicles in Arizona, Stop & Shop is intending to use them in the Bay State.

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Why The Mobile Shopping Experience Needs Retail

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But, while more consumers are heading to mobile retail channels, the personal experience and ability to touch and preview items in-person offered by physical stores still holds allure for roughly 70 percent of shoppers. People aren’t [going] online anymore — they’re online all day,” Schambach said.

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Retail Pulse: Nike Opens Atlanta SNKRS Pop-Up; FAO Schwarz Plans London Store

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Big brands are opening pop-up shops chock full of digital commerce technology and experiences for fans, and Nike is no exception. Beyond the pop-up shop, the retailer is opening a “Studio of Dreams” Super Bowl Content Studio on the same block. That store is located only 45 minutes away from one of its Boston-area locations.

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