PYMNTS

MARCH 2, 2017

Boston-based athletic company New Balance has a simple mission: to become the world’s best running brand. Nike and Adidas would also like to be the world’s best running brand, and both are much larger. And those collaborations are even more on display in New Balance’s new brand of physical stores. The Run Hub.

Retail 100

Retail Boston Community Branding 100

PYMNTS

JUNE 11, 2018

In fact, the now Duchess of Sussex has sold out a few items for the brand, as its items regularly sneak into her wardrobe rotation. A royal celebrity endorsement is, of course, always nice – and certainly a good way to get a brand’s name in print. Pop-up stores.

Retail 101

Retail Los Angeles Branding New York 101

PYMNTS

FEBRUARY 4, 2019

There were cheap sofas in abundance on the planet – and of course extremely expensive options out there. The marketing tool that ended up working best for the brand was opening a physical store – and giving customers a change interact with their line of couches. That, he noted, seemed to be the donut hole in the market.

San Francisco 101

San Francisco Branding Austin Customer Experience 101

PYMNTS

OCTOBER 11, 2017

Building upon its Boston-area staff, Facebook plans to open a new office in neighboring Cambridge next year. The current team is more than 100 strong and has outgrown its small Kendall Square office, according to news from The Boston Globe ; the expansion will accommodate all of them comfortably, plus 500 more.

social media 100

social media San Francisco Boston Chicago 100

PYMNTS

NOVEMBER 11, 2019

Early accounts seem to indicate that the just-launched Apple -branded credit card is finding its way into customers’ hands, and into heavy use. The fee-free card is Goldman Sachs’ latest inroad into the retail consumer business after establishing its online Marcus brand in 2016, which makes unsecured personal loans.

Apple 101

Apple Massachusetts Data Cards 101

PYMNTS

JANUARY 26, 2018

A companion mobile app enables tagging of favorites, style comparisons and, of course, shopping recommendations. First, said Evans, the platform grabs data from the brand behind the product. A Different Approach. Digital commerce has increased, and with that, the challenge of fit and sizing has become even more pronounced,” Evans said.

Data 116

Data Las Vegas Branding Online 116

PYMNTS

JANUARY 28, 2019

Since about mid-December of 2018, checking out in the stores here in Boston has become even more of a hassle. This newfound friction is the result of the City of Boston passing a bill that bans plastic bags and gives merchants the right to charge for ones made of paper. I say yes, because … well, what else is there to say?

Regulation 181

Regulation Boston Cards Innovation 181

PYMNTS

FEBRUARY 2, 2019

As PYMNTS is Boston-based, the company is, of course, excited to see Tom Brady take a shot at that sixth Super Bowl ring. The two brands first started working together in 2015. Those investments have paid off — insofar as Walmart has seen its eCommerce sales grow consistently over the course of the last 24 months.

Boston 150

Boston Retail Branding Payments 150

PYMNTS

SEPTEMBER 24, 2018

Over the years, of course, long-armed women were replaced by the automated switching systems that evolved to become the backbone of the telephone switching systems that are in place today. She stayed with Bell and the Boston Telephone Dispatch Company for more than 30 years until her retirement. Consumers, of course, want it now.

Google 190

Google Branding System Apple 190

PYMNTS

JUNE 25, 2018

Then I went to Whole Foods on the North Shore of Boston Saturday morning to do some grocery shopping. I’ve been a Whole Foods shopper since I moved to Boston 17 years ago for the same reasons that each of you may be too: organic meat, seafood, produce and foods, great bread and cheese and a fun vibe. Prime Time at the Grocery Store.

Retail 156

Retail Branding Millennials Online 156

PYMNTS

JULY 21, 2017

Connecting with consumers has seen a significant change over the course of the past few decades. Even as consumer expectation rises, a mere 25 percent of retailers are confident that they’re meeting the omnichannel demands of the retail industry, according to Boston Retail Partner research.

Retail 137

Retail social media Customer Experience Boston 137

PYMNTS

FEBRUARY 18, 2019

I hosted a digital discussion last week with an executive from Sift with more than 15 years of experience building trust and safety organizations for some of the biggest digital brands in the world – including Google , Facebook and Square. Some consumers will take the bait, of course, but most won’t. Good luck with that.

Cards 169

Cards Course Study New York 169

PYMNTS

MARCH 25, 2019

And, of course, that moment never occurs on a day when one is early. In fact, she noted, their behavior at the turnstile will much more closely resemble their familiar everyday payments experiences – they will just take out their Mastercard-branded plastic card and, quite literally, tap and go at the turnstile.

New York City 179

New York City Los Angeles New York Training 179

PYMNTS

OCTOBER 6, 2017

Of course, the movie has a happy ending: Pat lets the family go, and the hero finally confronts his feelings about his mother’s death. The option to buy Kenmore appliances (both smart and standard) on Amazon rolled out to Southern California first, due to strong brand recognition in the area. Miscellaneous. Probably not long at all.

Google 118

Google Course Boston California 118

PYMNTS

JULY 16, 2018

It’s Boston. It’s February (or maybe it’s May, because it’s still snowing in Boston). And these merchants and retailers are recognizing that, over the course of the next two to three years, that $400 billion is going to inflate to something like $1.2 Picture this. It’s snowing. A driver has to pull over and get gas. trillion.”.

Millennials 109

Millennials Boston Retail Mobile 109

PYMNTS

JULY 30, 2019

Delivery is not the only way that QSRs are trying to reach more consumers, of course — especially younger consumers married to their mobile devices and who all but take for granted the availability of ever more robust digital consumer experiences. Beyond Delivery. McDonald’s.

Mobile 148

Mobile New York Philadelphia Google 148

PYMNTS

JANUARY 27, 2017

Boston-based readers know — and likely love — Papa Gino’s, a regional pizza chain that had developed a serious defection problem. Their platform allows us to target in ways that are not otherwise available,” said Peter Cronin, senior vice president of brand strategy at Papa Gino’s. Redefining Goals . So what firms has Bridg helped?

Los Angeles 100

Los Angeles social media Retail Marketing 100

PYMNTS

SEPTEMBER 17, 2016

Sure, spring can be great — unless, of course, “spring” where you live is best defined by six weeks of chilly rain followed by eight weeks of infernal heat (welcome to Boston). Well, unless you’re PYMNTS, of course, in which case, you can always find something! Starbucks, of course. But fall — ah, fall!

Course 100

Course United States Boston Mobile 100

PYMNTS

APRIL 20, 2018

Before that announcement, Bon-Ton had said it would shutter 40 of its 260 brick-and-mortar stores across its various brands. During this court-supervised process, we plan to continue operating in the normal course and executing on our key initiatives to drive improved performance,” Bon-Ton CEO Bill Tracy had said.

Milwaukee 104

Milwaukee Delaware Retail Operations 104

PYMNTS

MARCH 11, 2016

Secrecy is a funny thing for brands. It keeps consumers interested, because a consumer that is always guessing about the next product release is, by necessity, always thinking about the brand. It is a delicate balance, of course. A little mystery has often turned out to be a good idea.

Retail 100

Retail San Francisco California Minneapolis 100

PYMNTS

SEPTEMBER 14, 2018

Boston, Philadelphia and Washington D.C. For food, they want to see the brands and the products and confirm they will be fresh and quality. Voice computing is another key focus, but Walmart isn’t going to leverage rival Amazon’s Alexa platform for that, of course. are reportedly next on the list of expansions.

Metro 122

Metro New York City Nashville Oklahoma 122

PYMNTS

NOVEMBER 19, 2018

All of those things are precisely what Sam Walton staked the Walmart brand on 56 years ago when he opened the first store in Bentonville, Arkansas. The brand was built on keeping prices low, and stocking shelves with a variety of merchandise categories that would keep consumers coming back week after week.

Retail 167

Retail Online Branding Analysis 167

PYMNTS

JULY 31, 2019

Social media was largely considered more friend than foe, most consumers still used passcodes instead of fingerprints to open their mobile devices, and Tom Brady was merely a great athlete instead of the fountain-of-youth demi-god he is today (PYMNTS is based in Boston, so just go with us on that one). Social Media’s Role.

Industry 110

Industry social media New York City Retail 110

PYMNTS

MAY 30, 2016

The Good … The really good news about summer for retailers is that the temperature is their ally — well, at least for those retailers in the Northeast, assuming that it warms back up again in Boston (from 92 to 62 in 24 hours is a bit much …). But science has also gone the extra mile to prove it.

Retail 100

Retail Course United States Boston 100

PYMNTS

MAY 27, 2016

The weather in Boston – and it’s about darn time. Her proposed course of action is likely to deliver anything but more uncertainty. The hope is that the brand/experience convo will lure in customers and keep them buying. But they, like so many storied retail brands, are going through a bit of a spiraling down.

Bitcoin 109

Bitcoin Fraud Mobile Apple 109

PYMNTS

JULY 31, 2019

Social media was largely considered more friend than foe, most consumers still used passcodes instead of fingerprints to open their mobile devices, and Tom Brady was merely a great athlete instead of the fountain-of-youth demi-god he is today (PYMNTS is based in Boston, so just go with us on that one). Social Media’s Role.

Industry 100

Industry social media New York City Retail 100

PYMNTS

OCTOBER 20, 2017

Of course, many also have privacy concerns related to voice-activated technology, even at home — let alone in a shared space, where others use the device before and after them, and where someone (the hotel) could potentially have access to data or moments that the guest would prefer to keep private.

Las Vegas 108

Las Vegas Los Angeles Hawaii California 108

CB Insights

SEPTEMBER 6, 2017

MiniLuxe is a nail and beauty lifestyle lounge with locations in Dallas, Rhode Island, Los Angeles, and Boston. Follain is a healthy beauty store with locations in Boston, Washington DC, and Nantucket. Bulletin offers a more flexible experience for brands that want to sell their products in brick-and-mortar stores. Let’s Ride.

Maine 70

Maine Capital Rhode Island DC 70

PYMNTS

APRIL 16, 2018

That Mark Zuckerberg showed remarkable restraint in the face of being asked, repeatedly, over the course of two days and 10 hours, questions that highlighted that lack of understanding. On those content-filled pages were advertisements hoping to catch the consumer’s eye, build a brand and influence a purchase.

Google 121

Google Data social media Branding 121

PYMNTS

DECEMBER 21, 2020

And you can see it in the hustle by retailers and brands large and small to pivot their businesses and business models — and the disclaimers on just about every retail site starting a week or more ago that orders placed online might not make it in time for Christmas. Of course, these are on Android phones, too.

Apple 227

Apple Study Innovation Survey 227

PYMNTS

APRIL 18, 2016

Hey brand, want a better way to engage with your customer? And Messenger and Marcus’ big bet is that its chatbots will provide a mechanism for brands to strike up those conversations with their community faster, cheaper and as well – if not better – than a live person can do now. Find a developer and let them grab Messenger’s bot API.

Google 100

Google Mobile Branding Apple 100

PYMNTS

JANUARY 15, 2018

Over the course of the experiment, through a series of 1,000 daily tasks, the researchers changed how the white and green dots were presented to the monkeys. Of course, we’ve seen evidence of this hard-wired behavior play out in our own payments and commerce stomping grounds over the years. Locking and unlocking the front door.

Innovation 109

Innovation Payments Google Training 109

CB Insights

NOVEMBER 9, 2018

“Bell is now a telematics-only brand that we sell via price comparison and it’s helping Admiral to stay as a telematic leader in the market.” “What we’re going to clearly have to do over the course of the next couple of years is play some catch up on it.” ” Bell Car Insurance. ” N/A.

West Virginia 54

West Virginia Boston US Mobile 54

PYMNTS

FEBRUARY 2, 2018

The big competition will be on the field of course – when more than 100 million people will tune intomorrow night to see if the Eagles will be able to snag their first championship win – or if Tom Brady will end the day able to cover 70 percent of his fingers with Super Bowl rings. Hey, we’re Boston-based. Go Pats!

Minnesota 100

Minnesota Philadelphia Boston Minneapolis 100

PYMNTS

SEPTEMBER 3, 2018

The bit obviously needed some refining, which it got over the course of the next 30 years while “Late Night” and the “Late Show” were on the air. However, MoneyGram CEO Alex Holmes noted that they can also send that cash to a bank account associated with their Visa-branded debit card or load it onto a Visa-branded prepaid card.

Branding 100

Branding Cards Fraud Marketing 100

CB Insights

SEPTEMBER 26, 2018

Innovation centers across the globe in Boston, London, California, and Shanghai serve as regional hubs that can connect with local entrepreneurs, scientists, and technologies. Boston Children’s Hospital — Innovation and Digital Health Accelerator (IDHA). Boston Children’s Hospital created an in-house innovation accelerator.

Innovation 73

Innovation Cleveland New York New York City 73

Banking 2020

FEBRUARY 2, 2016

Redefining media and communications of every kind, of course. For example, a new report from consulting firm Boston Retail Partners states 85% of retailers say that ‘unified commerce’ is a top priority for the year ahead, and many merchants are well on their way. Wearable technologies? Social channels? The Internet of Things?

Retail 40

Retail Strategy Boston Industry 40